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Reviews of Comfort Suites Orlando Airport

2.5 out of 5
Comfort Suites Orlando Airport
1936 Mccoy Road, Orlando, FL

Reviews

8.4

Very good

Rating 10 - Excellent. 537 out of 1026 reviews" "
Rating 8 - Good. 292 out of 1026 reviews" "
Rating 6 - Okay. 97 out of 1026 reviews" "
Rating 4 - Poor. 39 out of 1026 reviews" "
Rating 2 - Terrible. 61 out of 1026 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Randell

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just Stayed for one night, hotel was clean and well maintained, 10 min drive from airport.
Stayed 1 night in Mar 2024

6/10 Okay

Steven

Business traveller
Liked: Staff & service
Property is dated, air unit was inconsistent....too hot, too cold - difficult to sleep soundly. Pillows were strangely square and not comfortable.
Stayed 2 nights in Mar 2024

4/10 Poor

Jessica

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Like
Stayed 1 night in Mar 2024

8/10 Good

Teneka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was older but clean and comfortable. We had issues a couple of times getting in the room with the key card.
Stayed 3 nights in Mar 2024
Response from Jose - Front Desk on 20 Mar 2024
Thanks for your review! We hope to see you back!

10/10 Excellent

Rolando

Stayed 4 nights in Mar 2024
Response from Jose - Front Desk on 20 Mar 2024
Thanks for your review! We hope to see you back!

8/10 Good

VERA LUCIA, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Jose - Front Desk on 20 Mar 2024
Thanks for your review! We hope to see you back!

10/10 Excellent

Bonnie, Champlain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, good breakfast options, clean.
Stayed 2 nights in Mar 2024
Response from Jose - Front Desk on 20 Mar 2024
Thanks for your review! We hope to see you back!

8/10 Good

Katelin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the convenience of the location to the airport and the helpful staff.
Stayed 1 night in Mar 2024
Response from Jose - Front Desk on 20 Mar 2024
Thanks for your review! We hope to see you back!

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and very helpful for everything we needed. The outdoor pool was NOT cleaned in over a month. Many leaves were in the water as well as tree fluff. It made the pool not useable. Very disappointed about that. Everything else was excellent. We would stay here again if we were not expecting to use the pool, for example in the winter time.
Stayed 1 night in Mar 2024
Response from Jose - Front Desk on 20 Mar 2024
Thanks for your review! We hope to see you back! We apologize for the inconveniences. We will work on it!

10/10 Excellent

Charles C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
big room
Stayed 6 nights in Mar 2024
Response from Jose - Front Desk on 20 Mar 2024
Thanks for your review! We hope to see you back!

4/10 Poor

CHRISTINE M

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The check in person was not at the front desk for almost 15 minutes and when we called to arrange the shuttle to the airport we were told that they only go on-the-hour which was not indicated when I schedule this hotel. I had to get up and take my daughter to the airport because she needed a 5:30 departure, not at 5:00am or to be late with a 6:00am departure.
Stayed 1 night in Mar 2024

6/10 Okay

DawnMarie

Travelled with family
It didn’t have a pool or hot tub that was listed. Staff was hard to understand
Stayed 1 night in Mar 2024

6/10 Okay

Margaret

Stayed 1 night in Mar 2024
Response from Jose - Front Desk on 20 Mar 2024
Thanks for your review! We hope to see you back!

10/10 Excellent

Mercedes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic
Stayed 2 nights in Mar 2024
Response from Jose - Front Desk on 20 Mar 2024
Thanks for your review! We hope to see you back!

10/10 Excellent

Chad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the airport. Nice beds for the price
Stayed 1 night in Mar 2024
Response from Jose - Front Desk on 20 Mar 2024
Thanks for your review! We hope to see you back!

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY HELPFUL AND GREAT SERVICE
Stayed 1 night in Feb 2024
Response from Jose - Front Desk on 20 Mar 2024
Thanks for your review! We hope to see you back!

2/10 Terrible

midori, Norman

Stayed 1 night in Mar 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a lot around the property. But they were very fast and efficient. We had some room key issues but they got them fixed and we were still in our rooms early.
Stayed 1 night in Feb 2024
Response from Jose - Front Desk on 20 Mar 2024
Thanks for your review! We hope to see you back!

6/10 Okay

Jennifer

Travelled with family
We waited for over an hour for a shuttle from the airport. Our bathroom was dirty, especially the tub.
Stayed 1 night in Feb 2024
Response from Jose - Front Desk on 20 Mar 2024
Thanks for your review! We hope to see you back!

8/10 Good

Jeff

Stayed 4 nights in Feb 2024
Response from Jose - Front Desk on 20 Mar 2024
Thanks for your review! We hope to see you back!

10/10 Excellent

Elisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfy
Stayed 1 night in Feb 2024

6/10 Okay

Quinn

Travelled with family
Liked: Cleanliness, staff & service
Room was clean and spacious. Staff was friendly and helpful. Breakfast was fine. The beds were very firm, we did not sleep comfortably at Comfort Suites.
Stayed 1 night in Feb 2024
Response from Jose - Front Desk on 20 Mar 2024
Thanks for your review! We hope to see you back!

10/10 Excellent

Beverly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been on vacation and The Comfort Suites has been the nicest and cleanest hotel we have stayed in. And next year when we come back it will be the only hotel we will stay in.
Stayed 1 night in Feb 2024
Response from Jose - Front Desk on 20 Mar 2024
Thanks for your review! We hope to see you back!

8/10 Good

Randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the location was convenient, it was also located right next to highways and fences. I think the hotel did the best they could with the location. We were not there for the scenic views so the hotel was exactly what we needed balancing the price, amenities, and convenience. If we came back to Orlando and needed a place for a night, we wouldn't hesitate to stay here again.
Stayed 1 night in Feb 2024
Response from Jose - Front Desk on 20 Mar 2024
Thanks for your review! We hope to see you back!

6/10 Okay

Donna

Travelled with family
Needs some updating
Stayed 1 night in Feb 2024
Response from Jose - Front Desk on 20 Mar 2024
Thanks for your review! We hope to see you back!

6/10 Okay

Rosa

Travelled with family
Liked: Staff & service
Shower not hot. Tub slippery. Bug in bed.
Stayed 1 night in Feb 2024

10/10 Excellent

Miranda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t complain
Stayed 2 nights in Feb 2024
Response from Jose - Front Desk on 20 Mar 2024
Thanks for your review! We hope to see you back!

10/10 Excellent

anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for staying the night before our flight. Room was very clean and quiet. The shuttle arrived exactly on time. Would definitely stay again.
Stayed 1 night in Feb 2024
Response from Jose - Front Desk on 20 Mar 2024
Thanks for your review! We hope to see you back!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
As conventional
Stayed 1 night in Feb 2024

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant
Stayed 1 night in Feb 2024
Response from Jose - Front Desk on 20 Mar 2024
Thanks for your review! We hope to see you back!

6/10 Okay

Eda Vanessa

Stayed 1 night in Feb 2024
Response from Jose - Front Desk on 20 Mar 2024
Thanks for your review! We hope to see you back!

10/10 Excellent

zaira

Response from Jose - Front Desk on 20 Mar 2024
Thanks for your review! We hope to see you back!

10/10 Excellent

Jean

Travelled with family
The lady at the front desk was amazing. We arrived early. We were a party of 13, but there were several other large parties also. She allowed us to store our luggage safely. We explored the area. There were plenty of places within walking for lunch.
Stayed 1 night in Feb 2024
Response from Jose - Front Desk on 20 Mar 2024
Thanks for your review! We hope to see you back!

10/10 Excellent

Margret, Plantation

Liked: Cleanliness, staff & service
Tv did not work but was fixed
Stayed 1 night in Feb 2024
Response from Jose - Front Desk on 20 Mar 2024
Thanks for your review! We hope to see you back!

10/10 Excellent

Barbara

Liked: Amenities, property conditions & facilities
The night time supervisor was very helpful with a medical emergency I had❤️
Stayed 1 night in Feb 2024
Response from Jose - Front Desk on 20 Mar 2024
Thanks for your review! We hope to see you back!

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Had a large, spacious room. Staff was friendly and knowledgeable.
Stayed 1 night in Feb 2024
Response from Jose - Front Desk on 20 Mar 2024
Thanks for your review! We hope to see you back!

4/10 Poor

stephen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Bryon

Stayed 1 night in Feb 2024
Response from Jose - Front Desk on 20 Mar 2024
Thanks for your review! We hope to see you back!

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice shuttle bus, quick check in.
Stayed 1 night in Feb 2024
Response from Jose - Front Desk on 20 Mar 2024
Thanks for your review! We hope to see you back!

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms and friendly staff
Stayed 1 night in Feb 2024
Response from Jose - Front Desk on 20 Mar 2024
Thanks for your review! We hope to see you back!

2/10 Terrible

Vickie

Travelled with family
Everything was ok until we went to shower and the water was barely warm Very upsetting, very uncomfortable 😣
Stayed 1 night in Jan 2024

10/10 Excellent

Lisa

Stayed 1 night in Jan 2024
Response from Jose - Front Desk on 20 Mar 2024
Thanks for your review! We hope to see you back!

10/10 Excellent

Jodie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel would stay again
Stayed 1 night in Jan 2024
Response from Jose - Front Desk on 29 Jan 2024
Thank you for your review! We hope to see you back!

8/10 Good

higino

Stayed 1 night in Jan 2024
Response from Jose - Front Desk on 20 Mar 2024
Thanks for your review! We hope to see you back!

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient airport shuttle, friendly staff, great breakfast, priced right, comfortablebeds & very clean rooms! Wish there was more dining and shopping options in the immediate area. Waffle House was in walking distance, which was great!
Stayed 3 nights in Jan 2024
Response from Jose - Front Desk on 29 Jan 2024
Thank you for your review! We hope to see you back!

6/10 Okay

Brandi

Travelled with partner
Breakfast had a lot of options. Our room was clean but the building overall wasn’t in great condition. The carpet had stains and food mashed into it. The elevators were slow, loud,shaky and I thought they were going to break.
Stayed 1 night in Jan 2024
Response from Jose - Front Desk on 29 Jan 2024
Thank you for your review! We hope to see you back!

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Np
Stayed 1 night in Jan 2024
Response from Jose - Front Desk on 29 Jan 2024
Thank you for your review! We hope to see you back!