Executive Room | Desk, blackout curtains, iron/ironing board, free WiFi
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Reviews of Pacific Inn Anaheim

2.5 out of 5
Pacific Inn Anaheim
426 S Beach Blvd, Anaheim, CA

Reviews

8.0

Very good

Rating 10 - Excellent. 95 out of 218 reviews" "
Rating 8 - Good. 69 out of 218 reviews" "
Rating 6 - Okay. 18 out of 218 reviews" "
Rating 4 - Poor. 17 out of 218 reviews" "
Rating 2 - Terrible. 19 out of 218 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Ziwang

Travelled with group
Liked: Cleanliness, staff & service, amenities
It'd be even greater if some napkins and toothbrush/paste can be provided. Thanks!
Stayed 1 night in Apr 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service
Close to Disneyland parks. Good parking. Room was clean and looked updated. Mattress was decent. Sheets felt rough, not super comfortable. Water took a very long time to get hot for a shower. Overall; excellent place for the price. A few small quirks but I’d recommend it to anyone coming to the area on a budget.
Stayed 1 night in Apr 2024
Response from FD on 10 Apr 2024
Thank you

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
I loved staying here but, it said the deposit takes 4-5 business days to be deposited back into your account.and it’s been 5 days and still no deposit. But over all it was good place to stay at, clean and comfortable.
Stayed 1 night in Mar 2024
Response from Front desk on 4 Apr 2024
Hi Alicia,Thank you for your great review. We are happy you enjoyed your stay. The deposit was refunded the next day however the banks take up to 5 Business days not regular days. We have no nostril over that. You will see your deposit shortly.

2/10 Terrible

Donald

Business traveller
Terrible guest service. For the amount you are paying, stay somewhere else.
Stayed 1 night in Mar 2024
Response from Rick GM on 30 Mar 2024
Greetings!We are confused on your review. You did not mention any complaints. In fact, you stayed another night! We even extended your check out time as a courtesy. I am just wondering if you were not happy with us, why would you stay another night? Are you getting us confused with another hotel?

8/10 Good

Diana

Stayed 1 night in Mar 2024

10/10 Excellent

Reahannon

Travelled with family
Disliked: Amenities, property conditions & facilities
Very friendly! Convenient parking! Unfortunately my shower was only luke warm so that was uncomfy. Hopefully tomorrows shower is better.
Stayed 1 night in Mar 2024

8/10 Good

Yeon Soo, Gyungsansi

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All were renovated and all neat and clean. AirCon is new but quit noisy same as other motels or innns.
Stayed 4 nights in Feb 2024

8/10 Good

Eliot

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled a little strongly of cleaner. But since it was actually really clean, almost spotless, was overlookable.
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness
Adequate but not great
Floor was really not clean, clearly hadn’t been mopped well in a while. Very noisy from upstairs, street, and sirens.
Stayed 2 nights in Jan 2024

2/10 Terrible

Leticia

Disliked: Cleanliness, staff & service, property conditions & facilities
receptionist was way too rude on the phone
Stayed 1 night in Dec 2023
Response from Rick GM on 27 Dec 2023
Hi, you did not even stay here. You clearly gave us a bad review without even staying because you wanted to check in at 11am even though check in time as posted on Expedia was at 3pm. Then you wanted to cancel the reservation outside of the cancellation window so you could check in somewhere else. Since we refused to cancel you gave us a bad review even though the mistake was yours. Please read the hotel policy of the checkin in time and cancellation policy before booking another hotel.

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

byungsun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Nguyen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Looks like it has been remodeled
Stayed 2 nights in Dec 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and quiet.
Hotel was quiet. Room was small but comfortable. Not perfect condition, but adequate. Had a microwave & fridge. Could stand a deep cleaning & some paint touch ups, but wasn't dirty either. Sink, tub and surfaces were clean and dust free. Linens were a bit rough, but clean. Beed seemed firm, but I slept well on it.
Stayed 3 nights in Dec 2023

10/10 Excellent

Jorge

Liked: Property conditions & facilities
Stayed 4 nights in Nov 2023

2/10 Terrible

David

Liked: Cleanliness, staff & service, amenities
My Pick-up truck was targeted and stolen from this Hotel. Horrible experience
Stayed 5 nights in Nov 2023
Response from Rick GM on 11 Dec 2023
Greetings!Our investigation revealed that it was someone from your company that took the company truck. They had the keys. We have never had a vehicle stolen at this hotel ever.

10/10 Excellent

Drexler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Delmarie

Liked: Cleanliness, staff & service, property conditions & facilities
Good basic hotel room. No complaints.
Stayed 1 night in Nov 2023

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful quiet room
Stayed 1 night in Sep 2023

8/10 Good

Tuan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is fine except the shower water was so cold in the afternoon then hot ok next morning.
Stayed 1 night in Nov 2023

10/10 Excellent

Delmarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying here! Staff was extremely pleasant and nice, very helpful as well. The room was clean for the most part. It was just the floor that seemed a little dirty because it made my feet dirty. But other than that it was totally fine and I absolutely loved it and I will stay again. would definitely recommend!
Stayed 2 nights in Oct 2023

6/10 Okay

Lakeyta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was pleasant it will due if you need something quick but this wouldn’t be my overall stay
Stayed 1 night in Oct 2023

6/10 Okay

Denise

Liked: Cleanliness, staff & service
The overall motel was good with location and stay. The water was hit or miss with pressure and temp.
Stayed 4 nights in Oct 2023

8/10 Good

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Amanda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Ick.
Pros: Affordable and front desk guy was really nice. Room had microwave and mini fridge. Very close to Knott's Berry Farm and about 15 from Disney. Cons: tiny room. 1-2 people only. If you have large bags etc you're gonna have a bad time. Room was very unclean. Floor was sticky and disgusting, turned our socks black in minutes. Clumps of hair in tub and on one towel when we arrived. Worst was the smell - room REEKED of urine, literally smelled like a public toilet. We stayed two nights but no housekeeping came by to bring new towels etc. Very basic cheap toiletries. Shower head covered in calcium buildup. Could hear every sound from neighbors, loud AC and busy roads. I slept in noise cancelling earbuds. Would not stay here again.
Stayed 2 nights in Oct 2023

8/10 Good

Caden

Liked: Staff & service
It was a good stay.
Stayed 2 nights in Oct 2023

8/10 Good

Leanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Con would be the floors looked clean but noticed it was dirty when my white socks were black at the end of the night. But other than that the place was a great place to stay!
Stayed 1 night in Oct 2023

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely helpful
Stayed 1 night in Oct 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very good Nice Quite and very clean motel
Stayed 2 nights in Oct 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

4/10 Poor

Lynda

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No hot water . A/C was very loud. Way more than normal. Otherwise ... clean and quiet motel.
Stayed 1 night in Sep 2023

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I needed a place to sleep for one night to go to the Disneyland resort. The manager was very friendly and courteous to me as I checked in. Other than the area being a little noisy at night. This place was well worth the price value.
Stayed 1 night in Sep 2023
Response from FD on 25 Sept 2023
Thank you!

10/10 Excellent

adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for great price
Better than i expected. Will definitely stay here again.
Stayed 1 night in Sep 2023
Response from Rick GM on 24 Sept 2023
Thank you very much for sharing tour review! See you again soon

8/10 Good

Ana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and Remodeled rooms. Good for a quick stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Monique

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great affordable option to stay. Easy check in and the front desk was very friendly. If you’re a light sleeper it’s not for you. Traffic on Beach Blvd was loud and constant.
Stayed 1 night in Sep 2023

10/10 Excellent

Romeo

Stayed 3 nights in Aug 2023

10/10 Excellent

sonu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted a place under my budget clean, safe and secure. Especially a place with no bed bugs and no smell. Check in was a bliss, 2 min the whole process took and you are on your way to your room where you will not be bothered for anything. It’s not Hilton or Marriot or any such luxury hotel but if you are looking for a place to stay safe and not be bothered of people around or the property staff. This is the place to go. Plus the wooden floor, I was glad to see there was no carpet but I must warn you the floor was a little sticky which I assume is because of the soap they use to clean the floor sometimes residue do that to your floor. I could have told the property about it but honestly everything else including the staff were so amazing I didn’t even care to say. Who cares like said this is a budget hotel and not a resort. More over the place didn’t smell or looked like it was something out of a horror movie which trust me many property near this area look like…. And the management had tried to make it look like a modern stay loved the interior.
Stayed 2 nights in Aug 2023

6/10 Okay

Wei Jian

Stayed 5 nights in Jul 2023

8/10 Good

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

8/10 Good

Hai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

Mary Geonette, Rialto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Carmina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Freny (sp?) and Rick are ROCKSTARS that you will forget the minor inconveniences.
Stayed 5 nights in May 2023

10/10 Excellent

Grisel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and new amenities
Stayed 2 nights in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

2/10 Terrible

Victor G.

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
to much noise around, and request clean the room, and they just change the towels, 1st. and last booking in this hotel....
Stayed 2 nights in Apr 2023

10/10 Excellent

Juan

Stayed 1 night in Apr 2023
Response from FD on 25 Apr 2023
Thank you!

10/10 Excellent

Marla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice. They replenished towels, but did not make the bed every day(probably still due to Covid policy?) Easy parking. About a 10-13 minute drive to the Mickey and Friends parking garage at Disneyland, and Knotts Berry Farm is about a half mile away on Beach Blvd.
Stayed 6 nights in Apr 2023
Response from FD on 21 Apr 2023
Thank you

6/10 Okay

John, Garden Grove

Travelled with partner
Liked: Cleanliness, staff & service
The room had a nice layout and the room was clean. There seemed to be traffic in and out during the night, which I didn't like. The TV remote didn't seem to work very well.
Stayed 1 night in Mar 2023