Reception

Reviews of Motel 6 Ogden, UT - 21st Street

2 out of 5
Motel 6 Ogden, UT - 21st Street
1206 W 2100 S, Bldg A, Ogden, UT

Reviews

5.6
Rating 10 - Excellent. 109 out of 703 reviews" "
Rating 8 - Good. 133 out of 703 reviews" "
Rating 6 - Okay. 129 out of 703 reviews" "
Rating 4 - Poor. 123 out of 703 reviews" "
Rating 2 - Terrible. 209 out of 703 reviews" "

5.6/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Kindra

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to sleep on cross country trip
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2 Apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Sara

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, easy parking, basic but great. Would stay again.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi SaraThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

8/10 Good

Wendy

Right off interstate very quiet
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi Wendy,Thank you for the positive review! We hope to see you soon.Lilith#Team6

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great prices, great service.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 26 Mar 2024
Hi RobertWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great room for price. Clean. Convenient to freeway
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 19 Mar 2024
Hi Cindy, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Natalie #Team6

10/10 Excellent

Kimberley

Liked: Amenities
The bed was very comfortable and the room was very clean!
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 11 Mar 2024
Hi KimberleyWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean room, area seemed a little sketch but it turned out fine
Stayed 1 night in Feb 2024
Response from Nancy Y. on 5 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, nice people.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 20 Feb 2024
Hi Robert,Thank you for the amazing rating!! Maz K.#Team6

6/10 Okay

Desiree

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It's Motel 6 Never great but cheap
Stayed 2 nights in Feb 2024
Response from Nancy Y. on 13 Feb 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed mattresses slide that’s it
Stayed 1 night in Jan 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room
Nice time
Stayed 1 night in Jan 2024
Response from Nancy Y. on 23 Jan 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Okay

Amanda

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Disappointing Customer Service
I have no complaints about the condition of the property. Room was clean and I didn't see any repair issues. My biggest complaint is the customer service of the night clerk. We came down for a family Christmas party. My daughter ended up getting sick shortly after we arrived. When I went to grab a towel to clean up and help prevent more mess I noticed there was only two towels for four people. I sent my husband to the office to request two more towels and some trash bags. My husband explained to the night clerk that our daughter got sick, and we needed a couple more towels and some trash bags to try and clean up and not leave a mess. The night clerk refused and argued with my husband that we had enough towels. After explaining again the situation he gave my husband some trash bags and one extra towel. The morning manager was apologetic when I told him what happened, unfortunately the damage had been done and we won't be staying there in the future.
Stayed 1 night in Dec 2023

10/10 Excellent

Jay

Liked: Cleanliness, amenities
Stayed 1 night in Jan 2024

8/10 Good

Bill

Stayed 1 night in Jan 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

David

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They collected a deposit from me and charged me $75 because my 3 month old peed on 1 sheet during the night. No way was it damaging to anything except 1 sheet and they werent goin to professionally clean it other then the washer machine. Dont trust them with your deposit cus they can swindle you for it
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 8 Jan 2024
Hi David,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

8/10 Good

Samantha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and very spacious. Only complaint is me and my friend ordered door dash and one of the other motel guests took it from our door.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 20 Dec 2023
Hi Samantha,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

10/10 Excellent

Alexis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Mikell

Stayed 7 nights in Nov 2023

10/10 Excellent

Mikell

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great
Stayed 7 nights in Nov 2023
Response from Nancy Y. on 28 Nov 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Chris

Stayed 1 night in Nov 2023

10/10 Excellent

Kenneth E.

Liked: Cleanliness, staff & service, property conditions & facilities
It is very near the freeway, near a nice family restaurant, near a Walmart store, nice hiking area, a Latter-day Saint temple, etc., and yet relatively low cost.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 30 Oct 2023
Hi Kenneth, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

8/10 Good

Herman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The second story rooms are better IMO.👍
Stayed 2 nights in Oct 2023

10/10 Excellent

Bruce, Denver

Liked: Cleanliness, staff & service
quick easy check in
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 30 Oct 2023
Hi Bruce,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

4/10 Poor

Deborah

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No kleenex, terrible pillows, dirty floors. It was not a nice area.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 25 Oct 2023
Hi Deborah,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Melvin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very nice and professional, room clean and spacious.
Stayed 1 night in Oct 2023

8/10 Good

Leonel

Stayed 4 nights in Sep 2023

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value and Convenience
Wanted a place to rest on drive from Boise to Grand Junction. The motel was super easy access from I15 and right by a McD's and Denny's. I was given the ADA room. It was completely remodeled and looked great. Very nice. The exterior of the motel had been painted and clearly rooms were being renovated. Even though the motel is near the freeway, with the room fan on, it was quite restful.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 9 Oct 2023
Hey Janice, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Lilith#Team6

10/10 Excellent

Tony

Stayed 2 nights in Sep 2023

8/10 Good

Sandra

Liked: Staff & service
Rooms all smelt like smoke so had to change a couple times. No shampoo and limited toilet paper in room. Quiet though and beds soft
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 29 Sept 2023
Hi Sandra, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good service and Clean
Easy checkin and very clean room
Stayed 1 night in Sep 2023
Response from Nancy Y. on 26 Sept 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Brittany

Disliked: Amenities
For the price it was just fine for us. Our kids weren’t traumatized and we would come back.
Stayed 1 night in Sep 2023
Response from Nancy Y. on 26 Sept 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Irlanda

Dirty run down
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 18 Sept 2023
Hi Irlanda,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a quick 4 hours speed but clean and friendly
Stayed 1 night in Sep 2023

8/10 Good

Christa

Liked: Cleanliness, staff & service
It was fine. We needed a break from driving and needed to sleep.was nothing special, but it was a clean place to sleep.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 11 Sept 2023
Hi Christa, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

6/10 Okay

James

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff are friendly but the area leaves alot to be desired
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 11 Sept 2023
Hi James,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 Poor

John

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Very disappointed
I arrived, checked in, and left to visit with friends so didn’t get back to hotel until late. First the tv didn’t work so I tried calling the front desk but the phone didn’t work. So I called using my cell phone and thought someone was coming to fix the tv in 10 minutes but no one came. Then I realized the AC wasn’t working properly so the room was very hot, but I was already for bed and didn’t want to go through the hassle of getting dressed and moving to another room that might be exactly the same.
Stayed 1 night in Aug 2023

6/10 Okay

Rochelle

Travelled with family
Disliked: Room comfort
We requested a king room..was given 2 queens..so didn't sleep we'll
Stayed 1 night in Aug 2023
Response from Nancy Y. on 5 Sept 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Riahannan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

William

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Ken

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
It's fine if you aren't looking for a relaxing comfortable stay. It is next to very busy areas and a stop for truckers. Old design and always had outside lights that shades couldn't remove.
Stayed 1 night in Aug 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
I booked my stay at the hotel on the Expedia app and didn’t realize that since it was after midnight I guess , it automatically switched the booking dates to the next day so I went through and paid. Then discovered what had happened. I was very upset because we were. Very tired and needed to sleep. After talking to the clerk, she got us a room and I made it so I did not lose any money! She did not have to do this. It was very nice of her Now I saw that Expedia wrote in their effort to help me when I told them about what I did, stated that part of the reason I asked for a refund was because they were rude! Not the case and not right. I never said that and I do not want this to cause her any trouble. Also I asked that they cancel the refund request.
Stayed 1 night in Aug 2023

10/10 Excellent

Millford

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Three Night Stay
Stayed 3 nights in Aug 2023

2/10 Terrible

Dean

Disliked: Cleanliness, staff & service, property conditions & facilities
Scary
Stayed 4 nights in Aug 2023
Response from Brand Experience Team on 21 Aug 2023
Hi Dean,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Poor

William

It was supposed to be a non smoking room but I could smell cigarette smoke in the room.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 21 Aug 2023
Hi William,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

karen

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2023

4/10 Poor

Scott

Stayed 1 night in Jul 2023