Exterior

Reviews of Staybridge Suites Tysons - McLean, an IHG Hotel

3 out of 5
Staybridge Suites Tysons - McLean, an IHG Hotel
6845 Old Dominion Dr, McLean, VA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 603 out of 851 reviews" "
Rating 8 - Good. 180 out of 851 reviews" "
Rating 6 - Okay. 39 out of 851 reviews" "
Rating 4 - Poor. 17 out of 851 reviews" "
Rating 2 - Terrible. 12 out of 851 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Elica

Liked: Cleanliness, staff & service, property conditions & facilities
The housekeeping was not on duty everyday only for extended stay
Stayed 3 nights in Apr 2024
Response from Customer Service on 9 Apr 2024
Elica, we appreciate your review and are delighted to hear that your overall experience at Staybridge Suites Tysons-McLean was a positive one. We understand that daily housekeeping is appreciated by our guests and we're continually refining our services. We're proud to cater to various kinds of stays, be it just for a few days or for an extended period. We look forward to the opportunity of welcoming you back for another stay with us.

10/10 Excellent

Nga Sze

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Customer Service on 9 Apr 2024
Nga Sze, it's great to know you found your stay at Staybridge Suites Tysons-McLean to be a noteworthy one. The team appreciates your fine rating and would be delighted to provide an equally fabulous experience on your next visit.

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean property. Would stay here again for sure.
Stayed 1 night in Mar 2024
Response from Customer Service on 19 Mar 2024
Robin, thank you for sharing your positive experience at Staybridge Suites Tysons-McLean. We're thrilled to hear that our pristine property met your expectations and we look forward to welcoming you back in the future.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Friendly staff
Stayed 1 night in Mar 2024
Response from Customer Service on 17 Mar 2024
Paul, it's splendid to hear that you enjoyed your visit at Staybridge Suites Tysons-McLean. It's lovely to know you found our property to be delightful and our team members amiable. We look forward to hosting you again in the future.

10/10 Excellent

Tijen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception attendant was amazingly kind, helpful and accomodating.
Stayed 2 nights in Mar 2024
Response from Customer Service on 14 Mar 2024
Tijen, it's wonderful to hear that our reception team at Staybridge Suites Tysons-McLean looked after you so well. We greatly appreciate your commendation and look forward to your return so we can provide more of the same exceptional service.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All Suites
Stayed 1 night in Mar 2024
Response from Customer Service on 12 Mar 2024
John, it's fantastic to read that you appreciate our suite-style accommodations at Staybridge Suites Tysons-McLean. Thanks for taking the time to share your experience. We're delighted that you had a pleasant stay and we look forward to welcoming you back soon.

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stocked adequately for a short stay. We loved the convenience of having a refrigerator and cooktop. Nice amenities as well (fitness center, washer/dryer, breakfast, complimentary happy hour, and lovely outdoor spaces). We’ll be back!
Stayed 3 nights in Mar 2024
Response from Customer Service on 6 Mar 2024
Judith, thank you for sharing your delightful experience at Staybridge Suites Tysons-McLean. We're thrilled that you appreciated the convenience of appliances in your room and made great use of our on-site amenities. It's wonderful to hear you enjoyed our outdoor spaces as well. We eagerly anticipate your return visit!

8/10 Good

Joel

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was no hot water on either day.
Stayed 2 nights in Feb 2024
Response from Customer Service on 27 Feb 2024
Joel, it's disheartening that you encountered an issue with the water temperature during your stay. Ensuring a comfortable experience for our guests is a priority for us, so your feedback is most appreciated as it aids us in improvements. We hope to show you our typical warm hospitality at Staybridge Suites Tysons-McLean during your future visits.

8/10 Good

Beth

Stayed 2 nights in Feb 2024
Response from Customer Service on 21 Mar 2024
Thank you for the 4/5 rating, Beth!We are excited to see that you had an enjoyable experience at Staybridge Suites Tysons-McLean. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!

8/10 Good

Maura, Mechanicsville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Customer Service on 19 Feb 2024
Thank you for this lovely rating, Maura!We're thrilled to know we could provide an enjoyable experience for you. We care about the comfort and satisfaction of our guests so we look forward to hosting you again at Staybridge Suites Tysons-McLean. We'd like to share an even better experience with you soon.

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Customer Service on 14 Feb 2024
Colleen, thank you for your top score review! At Staybridge Suites Tysons-McLean, it's our goal to provide a memorable stay for our guests. We're delighted to know we hit the mark for you. It'll be our pleasure to welcome you back the next time your travels bring you to our area.

2/10 Terrible

Shannon

Stayed 1 night in Dec 2023
Response from Customer Service on 2 Feb 2024
Shannon, it's disappointing to hear your experience didn't meet expectations. If you have any comments on how we could improve our services, we welcome your feedback. Proper resolution to any issues you might have experienced is very important to us. We hope to have another opportunity to better serve you in the future.

6/10 Okay

John

Staff is great
Stayed 1 night in Jan 2024
Response from Customer Service on 30 Jan 2024
John, we appreciate your feedback. It's fantastic to hear you found our team members to be commendable. Your words serve to encourage them further. We hope to offer you a more satisfying stay in the future.

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Customer Service on 17 Jan 2024
Theresa, it's wonderful to hear that you had a great experience at the Staybridge Suites Tysons-McLean! We always aim for guest satisfaction, and it sounds like we hit the mark with you. We're thrilled at your positive rating and hope to welcome you back soon.

10/10 Excellent

Ossama

Stayed 1 night in Jan 2024
Response from Customer Service on 30 Jan 2024
Ossama, thank you for your stellar rating of Staybridge Suites Tysons-McLean. Your satisfaction is invaluable to us and we're thrilled to have succeeded in this instance. We anticipate the pleasure of welcoming you back on your next journey. Safe travels!

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
The few interactions I had with the staff were very friendly. I will stay there again.
Response from Customer Service on 10 Feb 2024
Ronald, it's heartening to learn you appreciated the friendly interactions you had with our team members at Staybridge Suites Tysons-McLean. Your plans of staying with us again are the highest compliment we could receive. We can't wait to welcome you back in the future.

8/10 Good

Dennis, Beckley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Customer Service on 13 Jan 2024
Dennis, thank you for choosing Staybridge Suites Tysons-McLean. We're glad to hear you enjoyed your visit and we'd love to welcome you back any time to provide another fine stay. Safe travels!

10/10 Excellent

mary

Stayed 3 nights in Dec 2023
Response from Customer Service on 27 Dec 2023
Mary, it's great to hear that you had a seamless experience at Staybridge Suites Tysons-McLean. We appreciate your perfect rating and look forward to your return visit.

10/10 Excellent

Phuong Thao Thi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Customer Service on 24 Dec 2023
Thanks, Phuong! It's outstanding your time at Staybridge Suites Tysons-McLean was fantastic. We can't wait until your next visit!

10/10 Excellent

Rezie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the money - extended stay property with great amenities (breakfast included, kitchenette in each room, parking included). Staff was very helpful and courteous.
Stayed 8 nights in Nov 2023
Response from Customer Service on 29 Nov 2023
Rezie, thank you for sharing your satisfying experience at Staybridge Suites Tysons-McLean. We're thrilled to note that you found our extended stay property of outstanding value with its host of amenities and complementary services. It's also wonderful to hear that our team members were able to assist you courteously. We hope to welcome you again on your next visit.

8/10 Good

RENEE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Customer Service on 16 Nov 2023
Renee, thank you for choosing Staybridge Suites Tysons-McLean and rating your experience. We're pleased to know your stay was satisfactory and hope to welcome you back in the near future.

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Response from Customer Service on 15 Nov 2023
Michael, thank you for choosing to stay with us. We appreciate your rating and hope we can deliver a five-star experience on your next visit, making every aspect of your stay more enjoyable.

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities
!
Stayed 2 nights in Nov 2023
Response from Customer Service on 14 Nov 2023
Richard, thank you for your high rating of Staybridge Suites Tysons-McLean. We're thrilled your stay with us was exceptional and we hope to welcome you back in the future. Your satisfaction is our top priority. Enjoy your day!

10/10 Excellent

victor

Stayed 2 nights in Nov 2023
Response from Customer Service on 14 Nov 2023
Thanks for the perfect rating, Victor!We're pleased to hear that you have fully enjoyed your stay at Staybridge Suites Tysons-McLean, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Customer Service on 11 Nov 2023
Donna, thank you for choosing Staybridge Suites Tysons-McLean. We truly appreciate you taking the time to leave us a rating. We're pleased to know your experience was favorable and we look forward to welcoming you back in the future.

6/10 Okay

Pete

Stayed 1 night in Nov 2023
Response from Customer Service on 29 Nov 2023
Pete, it seems you had a mixed experience during your stay. We strive to provide satisfaction for all our guests, and it appears we may have fallen short in certain aspects. Your feedback, while not detailed, is still valuable for our continuous improvement. We hope to have another opportunity to exceed your expectations in the future.

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023
Response from Customer Service on 9 Nov 2023
Thank you for sharing your perfect rating with us, Jacqueline!It's wonderful to see how much you appreciated your time at Staybridge Suites Tysons-McLean! We want everyone to feel right at home at Staybridge Suites Tysons-McLean. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Customer Service on 6 Nov 2023
Sara, thank you for leaving us a 10 out of 10 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Staybridge Suites Tysons-McLean!

10/10 Excellent

Arash

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and management
Stayed 2 nights in Aug 2023
Response from Customer Service on 28 Oct 2023
Arash, it's great to hear that you had such a positive experience at Staybridge Suites Tysons-McLean. Our management and team members certainly aim to provide exceptional service and we appreciate your compliments. We can't wait to have you with us again soon.

10/10 Excellent

Yen, Mechanicsville

Travelled with family
Liked: Amenities
It was our nephew’s wedding nearby and it was a perfect location. We enjoyed our 2 bedrooms suite and highly recommended.
Stayed 2 nights in Oct 2023
Response from Customer Service on 24 Oct 2023
Yen, it's splendid to hear that the Staybridge Suites Tysons-McLean provided a convenient location for you during such a festive occasion. We appreciate your recommendations and are thrilled you savored the comfort of our two-bedroom suite. We trust the wedding went beautifully as well. Looking forward to accommodating you again for any future family events.

10/10 Excellent

Desiree, Glen Allen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Live the hotel
Stayed 1 night in Oct 2023
Response from Customer Service on 22 Oct 2023
Desiree, it's wonderful to hear you enjoyed your stay at Staybridge Suites Tysons-McLean. We're delighted you loved the hotel and we look forward to welcoming you back again in the future. Safe travels!

10/10 Excellent

Pilar Cabeza de

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal if you don’t have a car. Lots of restaurants nearby. Staff friendly and helpful. Flexible on checkout time. Good breakfast
Stayed 4 nights in Sep 2023
Response from Customer Service on 22 Oct 2023
Pilar, your positive feedback about Staybridge Suites Tysons-McLean fills us with joy. We're thrilled to hear you appreciated the nearby dining options, the good breakfast, and our dedicated team members who aim to provide a helpful and friendly experience. We take pride in our flexible check-out times as well. Please come back and visit us again soon!

8/10 Good

Jerzy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice kitchen
Stayed 1 night in Oct 2023
Response from Customer Service on 21 Oct 2023
Jerzy, the Staybridge Suites Tysons-McLean team appreciates your kind comments about our kitchen amenities. We are glad these features added to the enjoyment of your stay. We hope to host you again soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Customer Service on 18 Oct 2023
Thank you for taking the time to share your review with us!It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to Staybridge Suites Tysons-McLean. Thank you and have a wonderful day!

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our go-to
We always stay at this hotel when visiting the area. Walking distance to conveniences. Enterprise picks up and sends back. No complaints.
Stayed 6 nights in Oct 2023
Response from Customer Service on 16 Oct 2023
Christina, it's wonderful to hear that you always choose Staybridge Suites Tysons-McLean when visiting the area. We're also delighted you appreciate our convenient location and the useful amenities that we offer. Thank you for taking the time to share your experience, and we look forward to welcoming you back in the future.

2/10 Terrible

david

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort
Lobby, they freaking out about payment and make me pay during I stay, i travel a lot I never see hotel like this, must time hotel they charge me when I check out but this hotel make me pay first, however this lobby person act something problem,
Stayed 9 nights in Oct 2023
Response from Customer Service on 12 Oct 2023
David, it's disappointing to hear about your recent experience and the miscommunication regarding payment procedures and it seems this may have been a surprise for you due to differing practices you've encountered elsewhere. Also, concerns regarding the demeanor displayed by one of our team members are duly acknowledged. We're dedicated to providing excellent service and your experience is certainly not reflective of the standards we strive to uphold. Please be assured your feedback is taken seriously and it will be used to further educate our team.

10/10 Excellent

Angela

Stayed 1 night in Oct 2023
Response from Customer Service on 30 Oct 2023
Thank you for the 5 out of 5 rating, Angela!We're thrilled to see how much you enjoyed staying at Staybridge Suites Tysons-McLean. We look forward to hosting you again in the near future! Thank you again for sharing.

6/10 Okay

Peter

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
It was a great location for our family of six. However, there was a visible mold issue on the wall and door frame in the same place of both bathrooms in our suite, which suggests a widespread design flaw. Having dealt with toxic mold related illnesses, I would not recommend this place for a long term stay or for anyone healing from mold.
Stayed 2 nights in Sep 2023
Response from Customer Service on 2 Oct 2023
Peter, thank you for your review. It's good to hear that you found the location suitable for your travels. However, it's regrettable that you encountered cleanliness difficulties during your stay. Please rest assured that we have stringent measures in place to ensure the health and safety of all our guests. We appreciate your feedback and will take your comments into consideration as we continually strive to improve our guests' experiences. Your recommendation is incredibly important to us, and we hope to satisfy your standards in any future stays.

6/10 Okay

Derik

Liked: Staff & service, amenities, property conditions & facilities
Decent property. Good service. Decent price.
Stayed 1 night in Sep 2023
Response from Customer Service on 2 Oct 2023
Thank you for taking the time to submit this feedback, Derik.We are very pleased to hear that you found your stay to be agreeable. We regret to hear your time was less than perfect. We will share your feedback with our team moving forward. We look forward to hosting you again so that we can share a better stay with you.

8/10 Good

Kwok Kay Dantree

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good, except the air conditioner is a bit too noisy.
Stayed 2 nights in Sep 2023
Response from Customer Service on 30 Sept 2023
It is nice to know that your overall experience at Staybridge Suites Tysons-McLean was pleasing. We recognize your mention about the air conditioner's sound, and assure you that such feedback is vital for us to improve. We are addressing this concern and we hope you will visit us again to experience our dedication to continuous improvement.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 1 night in Sep 2023
Response from Customer Service on 24 Sept 2023
Thank you for the amazing rating, Richard!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Staybridge Suites Tysons-McLean soon!Thanks again for leaving your feedback!

8/10 Good

Emily

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great place for a longer term stay.
Stayed 9 nights in Sep 2023
Response from Customer Service on 28 Oct 2023
Emily, thank you for sharing your experience with us. We're thrilled to hear that Staybridge Suites Tysons-McLean served as an ideal location for your prolonged stay. We strive to make every guest feel at home and it's encouraging to know we achieved this with you. We hope to see you again soon.

10/10 Excellent

Matthew, Southampton

Liked: Cleanliness, staff & service, property conditions & facilities
Check in really efficient. Beds comfortable and breakfast very good. Would stay again!
Stayed 2 nights in Sep 2023
Response from Customer Service on 1 Nov 2023
Matthew, it's delightful to hear that you had a pleasant stay at Staybridge Suites Tysons-McLean. Your compliments on our efficient check-in process, comfortable beds, and quality breakfast are much appreciated. We eagerly anticipate your next visit!

10/10 Excellent

Renee

Travelled with group
Perfect location for public transportation
Stayed 7 nights in Sep 2023
Response from Customer Service on 18 Sept 2023
Renee, we're thrilled to hear that you appreciated the location of Staybridge Suites Tysons-McLean. It's our aim to provide convenient access to public transportation for our guests. Thanks for sharing your experience, and we anticipate welcoming you back soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Very comfortable nicely appointed rooms. Pleasant and helpful staff. Good location. Short drive to DC. Note there is extra parking underneath the building.
Stayed 2 nights in Apr 2023

10/10 Excellent

Fernando

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Customer Service on 7 Sept 2023
Fernando, it's wonderful to see your perfect rating for Staybridge Suites Tysons-McLean! Our team is delighted that you had an exceptional stay with us. We hope to have the pleasure of serving you again soon in the future.

8/10 Good

Kateryna

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Smelled a little moldy or old. I found a piece of a nail in the room near the table on the carpet. It was unpleasant. There is no soundproofing in the rooms at all. We heard someone watching TV at the other end of the corridor, the conversations of all the neighbors ...
Stayed 1 night in Sep 2023
Response from Customer Service on 7 Sept 2023
Kateryna, thank you for your constructive feedback. Your experience surrounding the room cleanliness and the sound levels is certainly not representative of the experience we aim to offer. Rest assured, priority has been placed on looking into these matters more closely to ensure comfort and satisfaction for future guests. We appreciate your help in improving our services and hope to have another opportunity to serve you better in the future.

10/10 Excellent

Annette

Stayed 1 night in Aug 2023
Response from Customer Service on 24 Sept 2023
Annette, it's fantastic to see your perfect rating for Staybridge Suites Tysons-McLean and we are delighted that your stay met all your expectations. Your feedback is appreciated and we look forward to welcoming you back soon!

10/10 Excellent

James

Travelled with family
Liked: Amenities
My stay at this hotel with excellent. I usually stay at a Marriott hotel but Staybridge suites has won me over and from now on I will be looking for one at my next destination.
Stayed 2 nights in Aug 2023
Response from Customer Service on 30 Aug 2023
James, it's wonderful to hear that your stay at Staybridge Suites Tysons-McLean was excellent and we've been able to win you over. Our goal is to provide a comfortable and enjoyable experience. We are thrilled to be your new hotel of choice and our team members eagerly await your return for your next destination.

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Why have a Peleton exercise cycle if you don't take care of it - disappointed it was not working for simple maintenance.
Stayed 1 night in Aug 2023
Response from Customer Service on 24 Aug 2023
Hello. It's regrettable you encountered an issue with the fitness equipment during your stay. Rest assured, an efficient gym experience is important to us and we have forwarded your feedback for consideration by our colleagues in charge of maintaining our amenities. We hope you will consider visiting us again and allow us to better cater to your stay, providing an all-around exceptional experience.