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Water pressure in the room was too low and I was charged $112.20 for breakfast which was included in the cost of my rooms...so far I have nit been refunded
Really nice staff and a well decorated, clean hotel. I believe I got sick after eating at the hotel restaurant, unfortunately. I came down with symptoms of food poisoning a few hours after grabbing dinner.
Staff very friendly. Pull out bedding not in room so we needed to call
For it and wait. Also only 3 bath towels in room. When you reserve a suite for 4 adults and an infant there should be more. However, convenient to airport and very comfortable.
Thank you so much for your recent stay. We truly appreciate your review and are so happy you enjoyed your time with us. I hope you return to the area soon and stay with us again.
2/10 Terrible
Karma
21 Nov 2023
Karma
Stayed 1 night in Nov 2023
Response from Hotel Management on 27 Nov 2023
Thank you for staying with us. We appreciate your feedback, and we apologize that your experience was not up to standards. Please reach out to us so we can address your concerns, and we hope that you choose to stay with us again in the future.
Great stay, great size room. Young lady at the front desk was more than helpful. Anytime I’m in the Arlington area I’ll be staying there. No hesitation!!!
Michael
Stayed 1 night in Nov 2023
Response from Hotel Management on 27 Nov 2023
Thank you so much for your recent stay and for your kind words. We truly appreciate your review and are so happy you enjoyed your time with us. We look forward to sharing your positive feedback with our team, and we look forward to hosting you again when your travels bring you back to Arlington.
The hotel lobby was inviting, modern and beautiful. Rooms were very clean and comfortable. Staff were sweet and accommodating Would stay again
Verified traveller
Stayed 1 night in Nov 2023
Response from Hotel Management on 27 Nov 2023
Thank you so much for staying with us and for your kind words. We truly appreciate your review and are so happy you enjoyed your time with us. We hope to host you again when your future travels bring you back to the area.
Thank you for staying with us. We appreciate your kind feedback and are happy that you enjoyed your time dining with us during your stay. We hope you will return in the future when your travels bring you back to the area.
The staff was great, the restaurant was solid and the parking was convenient. I will say that for a Renaissance it was a little odd to hear the people in the room next to me having a seemingly quiet conversation through the wall. Also, I suppose it's just society these days, but the smell of weed in the elevators was a turnoff.
Overall we really enjoyed our stay. The room was comfortable and clean. The lobby, bar, coffee shop and restaurant were very nice and welcoming. We had dinner at the restaurant on site and it had a very nice ambiance. The food was good but a bit on the pricer side for what you get. The coffee from the coffee shop was great. There is not much going in the area when it comes to other restaurants and night life, but it is a quiet area.The drinks from the bar were good. We would come back.
Staff is very helpful and ensured room was ready even when I didn't expect it too be! Helped with assisting with transportation from airport as I dropped rental car early as well! Thank you!!
I stayed here while attending a conference at a neighboring hotel. Was very pleased that they have feather-free rooms (I’m allergic to down/dust) and the hotel restaurant offers many options for gluten-free eaters.
The on-site fitness center was ample and in good condition, and the adjacent Illy coffee shop was convenient. Staff were all friendly and ready to accommodate requests.