Exterior

Reviews of Surfside Motel

2 out of 5
Surfside Motel
164-33 CROSSBAY BLVD, Howard Beach, NY

Reviews

6.4
Rating 10 - Excellent. 94 out of 671 reviews" "
Rating 8 - Good. 180 out of 671 reviews" "
Rating 6 - Okay. 196 out of 671 reviews" "
Rating 4 - Poor. 116 out of 671 reviews" "
Rating 2 - Terrible. 85 out of 671 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Bed Close to JFK
Perfect for what I needed: very basic, fair price, convenient parking, and real close to JFK. Joe at the front desk was helpful with a great attitude.Support stores next door.
Stayed 1 night in Dec 2023

8/10 Good

Wavell

Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old School but Very Nice
This place is old school. My room was very clean. Staff was very friendly. Had a nice room overlooking the back canal. Plenty of food choices close. Would I stay there again ?? Definitely !!
Stayed 1 night in Jun 2023

2/10 Terrible

ARMANDO

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
HORRIBLE MOTEL SMEEL SMOKE AROUND.THE ROOMS ARE DIRTY MANY FRUGAL COUPLES CAME IN AND OUT EVERY TIME. STAY AWAY FROM THIS HOTEL
Stayed 1 night in May 2023

8/10 Good

Ali K

Liked: Cleanliness, staff & service, property conditions & facilities
Very quite area
Stayed 1 night in May 2023
Response from Marie on 22 May 2023
Thank you for your review. We are happy to hear you were pleased with your stay.

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the experience
Stayed 3 nights in May 2023
Response from Marie on 22 May 2023
Thank you for your review. We are so pleased that you had a good experience.

10/10 Excellent

Julie

Stayed 1 night in Apr 2023

8/10 Good

TARIQ

Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Liked: Staff & service
Ok. Good and Bad.
People talking kind of loud in the hallway at 2 am, not really the motels fault. Good inch of light under the (hollow?) door. Heater dirty like dryer lint (most hotels have this problem). Everyone I interacted with at the front desk was very friendly and helpful. The view of the water and the breeze from the water is really great! Make sure you get a room facing the water not the street. A bit expensive for what you get but right now what isn’t expensive for what you get? Bit of a mixed bag. Good enough if you are easy going and flexible, not good enough if you are picky/ particular.
Stayed 4 nights in Apr 2023

8/10 Good

Augustine

Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restful night!
I enjoyed my restful nights sleep. Will definitely stay here again.🙂
Stayed 1 night in Sep 2020

10/10 Excellent

Nailpolishes, Upstate ny

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable , very clean...and easy check in will definitely stay here again
Stayed 1 night in Jul 2020
Response from Marie on 28 Jul 2020
Thank you for staying with us. We appreciate your feedback.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2020

10/10 Excellent

Tanial

Stayed 2 nights in Jun 2020
Response from Marie on 28 Jul 2020
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2020
Response from Marie on 9 Jun 2020
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Verified traveller

Stayed 1 night in May 2020
Response from Marie on 12 May 2020
Thank you for staying with us. We appreciate your positive feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

JONSEY

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has parking and their employees are very helpful and nice.
Stayed 1 night in Feb 2020
Response from Marie on 12 Feb 2020
Thank you very much for your feedback. We are happy you enjoyed your stay.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what I needed....anice clean place to sleep....
Stayed 1 night in Jan 2020
Response from Marie on 12 Feb 2020
Thank you for your feedback. We are happy you enjoyed your stay.

10/10 Excellent

Rose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was perfect! Would definitely stay there again if needed.
Stayed 1 night in Nov 2019
Response from Marie on 23 Nov 2019
Thank you for staying with us. We are so happy that you had a pleasant stay. Thank you for your feedback!

4/10 Poor

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Kat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing fancy. Decent for the price. Friendly staff, clean room, good location. I was pleased.
Stayed 1 night in Oct 2019
Response from Anthony on 24 Oct 2019
Thank you for staying with us! We appreciate your feedback.

8/10 Good

Jojo

Liked: Staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. They got us checked in quickly and arranged wake up and shuttle fast and efficiently.
Stayed 1 night in Oct 2019
Response from Anthony on 24 Oct 2019
Thank you for staying with us! We appreciate your feedback.

6/10 Okay

Richard

Stayed 1 night in Sep 2019

2/10 Terrible

Jerrell, New York

Travelled with family
Disliked: Cleanliness
After making the payment online, we get to the hotel and they told us that there’s no room for us, also that 3 people can be in the same room 😩 we asked the attendant what’s is the meaning of two bed in one room because that is what we booked for, so I and my family can’t be in a room? We end up booking another hotel. The management is very poor. My question is , how do I get my refund because we didn’t sleep in that hotel? Thanks
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The front desk staff was wonderful, friendly and efficient. The property itself was scary, you could hear every sound of people knocking on the doors of other rooms, the keys turning in the locks, the door to the room was flimsy with a tiny lock, you didn’t feel safe; and even though it was a non smoking room, all you smelled was smoke from the other rooms. It was like the Bates motel
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice place. Everything but the weed smoking in the other room. If the weed stops I would not mind always going back.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No facilities, No cleanliness, odour coming in room.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Friendly staff close to airport great for a short term stay
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019

4/10 Poor

Sad

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was "no smoking" yet it stunk so badly i had to leave the windows wide open on a first floor room. The "smoke detector" was just the mounting bracket on the wall, no smoke detector! Bugs in the toilet, hairs in the bed, bubblegum jammed into the broken ceiling tiles over shower. Nasty, nasty place.
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Very Small bathroom, no towel racks or any place to put things. Door lock was loose.
Stayed 1 night in May 2019

8/10 Good

Jermaine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

4/10 Poor

Yuk

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Kathryn

Liked: Cleanliness, property conditions & facilities, room comfort
Clean room & comfortable bed
It was a comfortable bed .. room had the basic necessities. Parking was accessible..staff was friendly.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Mar 2019

6/10 Okay

Ase, Los Angeles

Liked: Cleanliness, room comfort
It was a good place it should be better for the price
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
The only good thing about this motel is that it is near a really good Italian sandwich place across the street and it is also close to a good Spanish restaurant 3 blocks away. Besides that, I will not stay at this motel again.
Stayed 1 night in Oct 2018

4/10 Poor

Xiao Guang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff. Nice location!
Nice staff. Nice location!
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room clean, bed comfortable, staff nice..... Middle of the nite some man started pounding on our door....then proceeded to go down the hall and pound on everyone else’s ??? Walls are thin, bring a good set of ear plugs.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Didn't have a microwave we need to warm up some food and no microwaves in room or on premises
Stayed 1 night in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pay by the hour or dont stay.
If you are paying by the hour stay. If your looking for sleep dont stay. Absolute dive used for prostitution. Had the cheek to ask me for ID while hookers and deals were going on all night. DO NOT bring children. Best and only good thing about the whole experience, the airport shuttle. Dangerous place for a tourist. Dont waste your money you will regret it. 1* would have been better off sleeping at the airport. Room the most basic, 2 cheap bars of soap and two at what could best be described as hand towels supplied.
Stayed 1 night in Sep 2018

6/10 Okay

Dee, Arlington, Wa.

Liked: Staff & service
Not as close to airport as advertised. Bath tub should have non-slip mat.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Not as many amenities as some, but overall clean and serviceable. Staff were very friendly and accommodating.
Stayed 1 night in Sep 2018

4/10 Poor

Doug, NY

Liked: Staff & service
Disliked: Property conditions & facilities
Disappointing that they don’t even have a coffee machine in the hotel. Had to walk 3 blocks to get a cup. Paint pealing on the repainted bath tub. 👎
Stayed 1 night in Aug 2018