Room, 2 Double Beds | Premium bedding, in-room safe, desk, laptop workspace
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Reviews of Renaissance Newark Airport Hotel

4 out of 5
Renaissance Newark Airport Hotel
1000 Spring St, Elizabeth, NJ

Reviews

8.4

Very good

Rating 10 - Excellent. 468 out of 1001 reviews" "
Rating 8 - Good. 318 out of 1001 reviews" "
Rating 6 - Okay. 109 out of 1001 reviews" "
Rating 4 - Poor. 65 out of 1001 reviews" "
Rating 2 - Terrible. 41 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Maria, Honolulu

Disliked: Staff & service, property conditions & facilities
Legionella warning
Stayed 1 night in Mar 2024

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY ONSAFE
Stayed 2 nights in Mar 2024

2/10 Terrible

joseph

When we checked in they told us not to use the showers, the water system was being checked for legionnaires disease! But we could take a bath as long as we ran the water carefully!
Stayed 1 night in Mar 2024

10/10 Excellent

Sucheta

Stayed 1 night in Jan 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff in all areas of the hotel were awesome compared to other hotels in the surrounding area.
Stayed 1 night in Jan 2024

10/10 Excellent

Dervin

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good overall.
Stayed 1 night in Dec 2023

10/10 Excellent

Ianna

Stayed 2 nights in Dec 2023

10/10 Excellent

Ebonie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

David, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Luke

Stayed 1 night in Dec 2023

2/10 Terrible

Syed Shan A Ali, Fredericksburg

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely unhygienic environment. No cleanliness, the bath tub seems like it has never been washed.
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Shawn

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

David

Stayed 1 night in Nov 2023

10/10 Excellent

Karl, Eugene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were especially friendly and helpful. Gym is very well equipped for a hotel facility.
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Great for an overnight
We stayed overnight. Ate at the only restaurant there, it was okay. The staff was nice and friendly. Our room safe didn’t work and there’s was no regular coffee in our room. Which both problems were fixed.
Stayed 1 night in Oct 2023

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little run down in the lobby and hallways, and definitely a damp musty smell in the much of the facility. The rooms are clean but outdated. Beds are comfortable. Breakfast is a standard basic buffet. Overall it’s a place to sleep before you catch a flight.
Stayed 2 nights in Oct 2023

6/10 Okay

linda

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The double full bed is small for 3 persons. Cannot connect WI-FI.
Stayed 1 night in Oct 2023

6/10 Okay

Carlos

Travelled with family
Liked: Staff & service
The positive of this property was the fact that they offer shuttle service and the staff was great. For the price I felt the property was not as nice as some of the competitors.
Stayed 1 night in Oct 2023
Response from Renelle on 10 Oct 2023
Dear Carlos,Thank you for choosing our hotel for your recent stay. We appreciate your feedback. We hope to welcome you back on your future travels.Regards,

2/10 Terrible

Maria

Stayed 1 night in Oct 2023

2/10 Terrible

Stephen

Stayed 1 night in Sep 2023

10/10 Excellent

Vance

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mint.
Stayed 2 nights in Sep 2023

10/10 Excellent

Monsurah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet Hotel near the airport
Stayed 2 nights in Sep 2023

10/10 Excellent

Brett

Stayed 1 night in Sep 2023

6/10 Okay

Sandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was an extra charge.
Stayed 1 night in Sep 2023

4/10 Poor

nadine

Travelled with partner
Disliked: Amenities
Very rundown and old property. Room and bathroom in very poor condition. A/C unit extremely noisy. Safe broken. All furniture scratched, chipped. Needs urgent restoration!!
Stayed 1 night in Aug 2023

10/10 Excellent

Wayne

Travelled with partner
Security protocalls. Professionalism of staff.
Stayed 2 nights in Aug 2023

10/10 Excellent

Walter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the convenience of the property. I didn't like the amount of time it took to get a van from the airport to the hotel.
Stayed 1 night in Aug 2023

10/10 Excellent

Mabel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Marcos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2023

10/10 Excellent

Ethel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Edward

Travelled with partner
Pretty standard airport hotel. The Saturday evening we were there, the place felt a little old and tired. We didn't notice anything specially bad or specially good.
Stayed 1 night in Aug 2023

10/10 Excellent

Madeline

Stayed 2 nights in Jul 2023

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to stay near airport while we had a 24 hour wait until our rescheduled flight after flights canceled in a doubtful weather delay. Weather came and went quickly so United used this as an excuse to cancel our flight. We were hot, tired and exausted after international travel. The Hotel was perfect for a good shower and good night sleep. The room was great, but a second room offered was not, it was small and anyone in parking lot could see-so we switched back to first that had a iffy lock- with help from night housekeeper we were able to manuever. Make sure to get a room high, and accessible room was larger. Ask for more towels, we were only given enough for 1 person. The phone rings and rings, so go down and ask if you need anything. The food delivery was good, but they do not offer breakfast or lunch delivery, so you will have to door dash if you wish to stay through a late check out through breakfast to do work in your room. If flying United out of A, the new United lounge there is excellent.
Stayed 1 night in Jul 2023

6/10 Okay

RamaKrishna

Stayed 1 night in Jul 2023

2/10 Terrible

GREGORY

Disliked: Cleanliness, staff & service, property conditions & facilities
This property is probably the worst Hotel I’ve ever stayed in. It is dilapidated and rundown and dirty. No one seems to know how to run the restaurant or bar, which was completely shortstaffed. No remedies to any problems were offered after complaints were made. This hotel is embarrassment to the Marriott/Bonvoy brand.
Stayed 1 night in Jul 2023
Response from Renelle on 26 Jul 2023
Dear Gregory,I was disappointed hearing about your experience during your stay with us. We appreciate the feedback and will share with our Department leaders to review processes in place on these areas badly in need of improvement. My hope is to be able to welcome you back on your future travels. I am available to contact you at your convenience.Regards,Renelle Libunao

10/10 Excellent

Thomas

Stayed 1 night in Jul 2023

10/10 Excellent

Camilo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport, excellent customer service, and awesome gym
Stayed 1 night in Jul 2023

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

4/10 Poor

Jennelle

Disliked: Cleanliness
Hotel was really not cleaned property rooms were very old
Stayed 1 night in Jun 2023
Response from Renelle on 25 Jun 2023
Dear Jennelle,Thank you for your recent with us. I will share your feedback with the Housekeeping Team to review and address the issue.We hope to welcome you back on your future travels.Renaissance Newark Team

8/10 Good

Alan, Ulster Park

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant is not good. Could use vast improvement.
Stayed 1 night in Jun 2023

4/10 Poor

FERNANDA

Liked: Cleanliness
Staff was not friendly and wi fi was charged 12 dollars.
Stayed 1 night in Jun 2023

8/10 Good

Monica Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay at Renaissance Hotel. The staff was lovely and my room was spacious and very clean.
Stayed 2 nights in Jun 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at this hotel was AMAZING! Not only is it clean but the staff was very friendly my entire 4 night stay!! Highly recommend!! The shuttle makes getting to and from the airport convenient.
Stayed 4 nights in May 2023

4/10 Poor

Debra

Disliked: Property conditions & facilities
I was expecting a nicer room. Bed was clean and comfortable. Very expensive for what it provided.
Stayed 1 night in May 2023

6/10 Okay

Ruby

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel needs to be updated. The carpets, dining tables are dirty. The elevator were also nasty.
Stayed 1 night in May 2023

10/10 Excellent

ELIZABETH, NORTH MIAMI

Liked: Cleanliness, staff & service
Needs renovations. The mattress and pillows was the best thing about staying. Oh and the air conditioner works excellent.
Stayed 1 night in May 2023