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Reviews of City View Inn

2 out of 5
City View Inn
3317 Greenpoint Ave, Long Island City, NY

Reviews

7.0

Good

Rating 10 - Excellent. 145 out of 886 reviews" "
Rating 8 - Good. 321 out of 886 reviews" "
Rating 6 - Okay. 243 out of 886 reviews" "
Rating 4 - Poor. 98 out of 886 reviews" "
Rating 2 - Terrible. 79 out of 886 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Guoyi

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Gladys

Liked: Staff & service
Disliked: Property conditions & facilities
Location was great, hotel has it charms. Unfortunately they have some issues. Beds very poor conditions, sunk in areas, they most be very old or cheap. Toilet leaks, Shower completely clogged we had to request plunger so that my husband can try to fix it. shower curtains smell bad. and had securities issues local man gather in front entrance talking load and staying long hours there, didn't like that at all.
Stayed 4 nights in Aug 2018

6/10 Okay

NIYAZI

Liked: Staff & service
Disliked: Cleanliness
was good
Stayed 1 night in Jul 2018

2/10 Terrible

Drake, New York

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incompetent staff/don’t care about thier gu
I arrived very late due to two canceled flights, when I arrived there wasn’t anyone around to check me in. I called the hotel and no one noticed and I couldn’t leave a voice mail. Finally a staff member came down in the elevator and I said “hello”, he ignored me. He passed by a few minutes later and I said “hello” really loud and he asked “what?” I said “can you check me in my room?” He said “ that’s not my job” and proceeded to walk away. I yelled “ could you find someone then?” He said “No” and went outside to have a smoke. I never been to a hotel so badly run in my whole life! I’m disgusted. They better give me my money back!
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Holly, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, friendly staff, underrated
Greatly exceeded all expectations! We were not expecting much from this place as the reviews on Expedia weren't great, but we wanted to save some money. When we turned up the lobby didn't look great, which lowered our expectations more, although the person at reception was very friendly and helpful. Once we got into our room we were pleasantly surprised; the bed was huge and really comfy, we had everything we needed including a microwave and fridge. We only became more impressed the next morning, with the breakfast included with the room price; you helped yourself to it, and there was so much choice and the food was all amazing. I do not understand the bad reviews about the cleanliness and the staff at all; all of the staff continued to be friendly and helpful throughout the week we stayed there, and the sheets and towels were always kept clean. We will 100% come back here again next time we visit New York.
Stayed 8 nights in Jun 2016

6/10 Okay

Janet

Liked: Staff & service
Disliked: Property conditions & facilities
We didn't specify that we needed a non smoking room (probably our fault) but, they didn't ask either and we got a smoking room. The beds were comfortable but, overall the place is not very nice.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Stayed 1 night in Jun 2018

2/10 Terrible

anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t waste your time, scam hotel
Horrible service. Hotel offers room online when there is no vacancy. Front desk mananger does even accept responsibility simply says too bad. At 300+ paid for a room late at night one expects adequate services. Bait and switch, run away from this hotel immediately!
Stayed 1 night in May 2018

6/10 Okay

Nicole

I will never use Orbitz again!!!!
After our flight was canceled due to weather, we were frantically searching for a hotel. I found this one on Orbitz. After a $45 Uber ride, we arrive to find out they have no rooms and Orbitz kept sending people there. The poor desk clerk had 6 or 7 reservations that he could not provide roooms for. He had been on hold with Orbitz for over an hour to try to get them to stop sending people. I don’t blame the hotel. I blame Orbitz and will NEVER use it again.
Stayed 1 night in May 2018

2/10 Terrible

Diana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shelter
Worst hotel ever don’t come should be shut down
Stayed 1 night in Jan 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Decent room, nice staff but cleanliness needs work
There are no vents in the bathroom. There were bed bugs in the room.
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfy. Like it. It’s a nice place to enjoy you own time here.
Stayed 1 night in Feb 2018

8/10 Good

Rich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2017

2/10 Terrible

Gabriel

Disliked: Property conditions & facilities, room comfort
Creepy place next to a cemetery
Paid for a room with a king bed, got a twin bed instead. No point of arguing with the staff, I’m still waiting for my refund. The room had no windows and the carpet was dirty. The place had a creepy feel overall. Lots of sketchy people in the hallways. Terrible experience overall. Depressing place
Stayed 1 night in Dec 2017

4/10 Poor

Sean

Disliked: Staff & service
Stayed 1 night in Dec 2017

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and affordable!
This is our go to spot for a cheap staycation. My only complaint was the this time, the room reminded me of being in an attic. I had requested a room on a lower floor in the original reservation, but as the room was not terrible, we decided not to switch. However the Internet was a bit slow this time. This is a good reasonable hotel with several delis in walking distance and a bar/restaurant right on the corner. It is worth the $120 or so that we paid. I don't think it's worth more than that.
Stayed 1 night in Nov 2017

8/10 Good

Debra

Liked: Cleanliness, staff & service, room comfort
The hotel was ok. I. Asked for a non smoking room and we got it, but I could smell smoke bad everyday. The location was excellent! Great view of Manhatten! Easy commute to the subway.
Stayed 5 nights in Nov 2017

4/10 Poor

Stefanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You Get What You Pay For
Everything had a stale smell. The room smelled like it used to be a smokers room. The elevator always smelled like someone just finished cooking on a hotplate right there in the elevator. The hallway leading to the room on the 5th floor constantly smelled like marijuana...I don't care what you're smoking there just have the ability to provide adequate ventilation throughout the complex if you're going to provide non-smoking AND smoking rooms on the same floor. The elevator took forever to move up and down floors, if you're in a hurry - take the stares. the continental breakfast wasn't too bad...except for the eggs, don't eat the eggs. Not really sure how you can jack up scrambled eggs on a daily basis. House keeping...just wow...Cleaning carts and folded up mattresses remained cluttering the hallways all five days we stayed there. Walked up to our room on the second day of our stay only to find the door wide open, we automatically assumed housekeeping was just in there giving a routine cleaning. To our shock housekeeping instead was just relaxing. That's right, just lounging in the chair, legs spread, texting on her phone...the room still in the same manner we left it. Thanks but no thanks, get out. The in-room telephone was just a prop, there was a cord to it that had the clip broken off but that didn't matter because there was NOWHERE to plug it into. Thank God above there was no emergency present that may have called for the use of a telephone to dial out.
Stayed 4 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

4/10 Poor

Juventino

Disliked: Staff & service
Stayed 1 night in Oct 2017

2/10 Terrible

Tony, Austin, TX

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a homeless shelter that doubles as a hotel
This place is a complete dump, and the people staying here were rude. The elevator took 10 minutes each direction, slowest elevator I have ever been in. The check-in took 30 minutes, should have taken 5. Bullet-proof glass at the front desk. New York Housing Authority paperwork for homeless vouchers at the front desk. The bar right next door had worse people than the hotel, totally rude.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family visit.
Great location with parking. Close to Brooklyn and Manhattan. Friendly and helpful staff.
Stayed 1 night in Oct 2017

2/10 Terrible

A, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marijuana, Loud, Unsafe
It seems like the sort of hotel that shouldn't be featured on Expedia. There are many shady characters playing loud music and swearing outside. The room and hallway reeked of marijuana smoke and the room was disgusting. Sheets stained with questionable things and overall just nasty. I turned around and walked out. I couldn't stay there. Demanded a refund and left.
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Initial room carpet was soaked. No rooms available until the next day. Was upgraded to a nicer room. 2nd room was pretty good. Not for the spoiled type who want luxury. Simple rooms that reflect the price. Good if you're on a budget for NY. Staff are great. Shuttle service can be late and same with cabs called from the front desk so leave early.
Stayed 7 nights in Oct 2017

10/10 Excellent

Kelly, Brooklyn, N.Y.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best staff around!
Wonderful! We came to the hotel under some pretty rough circumstances and we needed more than a couple special requests. The staff helped us with every. single. thing! Extra thank you to the wonderful lady running the front desk on Thursday morning, Sept 28th. Way to go beyond without even trying, so it seemed to me, kindness came naturally to her.
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2017

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable, clean, convenient
Hotel is in a nice little suburb that is pretty close to the train line. Staff was really friendly and helpful. Howl had free breakfast. Best of all they have a free shuttle to and from the train station that is available 9am- 9pm.
Stayed 2 nights in Sep 2017

2/10 Terrible

Leonardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

The staff were friendly but I was disappointed with the rundown condition and unpleasant odor of the hotel. I was glad that I was able to park my car free of charge which was the main reason I selected this hotel.
Stayed 3 nights in Sep 2017

8/10 Good

Amanda

Liked: Staff & service, room comfort
Stayed 3 nights in Aug 2017

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Last-resort type of hotel
Completely sub-par hotel. Room rates were gouged for labor day weekend. Everything in the room was falling apart, I've been in motor inns cheaper and nicer looking than this. The hotel itself is located infront of a cemetery. At least the window blinds were stuck closed to spare me the horrid view. The room was clean... at least they make an effort. The shower curtain bar was hanging by a few screws, about to fall off. The bed headboard fell off, and I had to put it back in place in fear I'd get charged for it. The room rate was inexcusable, even for a last-minute reservation. $292/night for a full-sized bed (which was listed on hotels.com as a king). At check-in, I was warned it was not a king and I should take it up with the website I made the reservation with. Being tired and frustrated, I sucked it and took the room. Completely regret paying that price.
Stayed 1 night in Sep 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
miss Best Western
city view service has gond downhill since separating from Best Western
Stayed 3 nights in Aug 2017

10/10 Excellent

JUAN

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No complaints
Great stay
Stayed 2 nights in Aug 2017

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Too bad
I like the place primarily because of the parking. The rooms are ok - typical NYC....not as squalid as the Red Roof or Ramada, but 'warn'.....They've started renting out to low income people without work. An elevator full of garbage was the final for me.
Stayed 2 nights in Aug 2017

8/10 Good

zee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
Anmmmm it's clean and good not at all I got the breakfast free free parking just some noise at morning in the first floor of the hotel.
Stayed 1 night in Aug 2017

2/10 Terrible

THOMAS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welfare Hotel
This Hotel is a welfare hotel and should not be included on Your site !! kids running through the hallways all night , the lobby looked like a crack house
Stayed 1 night in Aug 2017

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
me
good area
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
OK value for the money
I specifically ordered a room with two double beds. Upon arrival, we were given a room with one king bed and a cot. Not the same thing! The staff said they were sold out and didn't have any two-bed rooms left. You better like cots if you stay here!
Stayed 5 nights in Aug 2017

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When our family goes back to Washington, D.C. I would book the same place. We really enjoyed our stay there.
Stayed 3 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 4 nights in Jul 2017

6/10 Okay

Ernestine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good place just need some improvements.
The staff was friendly & nice. We we able to travel from place to place in our car within 20 min from time square, Harlem, queens. The location is the best. However for it to be a smoke free hotel, it smelled like smoke.
Stayed 3 nights in Jul 2017

4/10 Poor

Joey, Los Angeles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap price for cheap accommodations.
"Non-smoking" room wreaked of smoke. Furniture was damaged. Finger prints on walls. Staff at front desk appeared angry and inconvenienced when asked questions. Website says $30 early check in fee. I was charged $60.
Stayed 1 night in Jul 2017

10/10 Excellent

Marina, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect ratio quality to price
Decent hotel for budget price, 15 minutes drive from Central Park. Good breakfast, friendly staff, free parking.
Stayed 1 night in Jun 2017

8/10 Good

Sneaker, Providence RI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Get Away
Hotel was pleasant with good accommodations, staff was knowledgeable of the area, the breakfast staff was helpful and the food choices were sufficient and fresh.
Stayed 1 night in Jul 2017

6/10 Okay

Arelis, New 2

Liked: Room comfort
Disliked: Staff & service
not very welcoming
felt unwanted
Stayed 1 night in Jul 2017

6/10 Okay

Shamimul

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
We booked a nonsmoking room, but we got a room with strong smoking smell. We asked the front desk to change, they insisted it's a nonsmoking room. It ruined our vacation.
Stayed 4 nights in Jun 2017