Exterior

Reviews of Hyatt Centric Wall Street New York

4.5 out of 5
Hyatt Centric Wall Street New York
75 Wall St, New York, NY

Reviews

8.8

Excellent

Rating 10 - Excellent. 645 out of 1005 reviews" "
Rating 8 - Good. 219 out of 1005 reviews" "
Rating 6 - Okay. 71 out of 1005 reviews" "
Rating 4 - Poor. 37 out of 1005 reviews" "
Rating 2 - Terrible. 33 out of 1005 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Princess

Liked: Cleanliness, staff & service, property conditions & facilities
Great Stay!
Stayed 1 night in Mar 2024
Response from Marquinn (Director of Front Office) on 19 Mar 2024
Thank you for your feedback. We are glad to hear it was a great stay. Please travel safely. We hope to see you next visit to NYC.

10/10 Excellent

John, Albany

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with family for a weekend visit. Best experience.
Stayed 2 nights in Mar 2024
Response from Marquinn (Director of Front Office) on 15 Mar 2024
We're pleased to see that you and your family had a wonderful stay with us. We hope to see you next visit to NYC. We appreciate the feedback and wish you safe travels.

6/10 Okay

Neha

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Marquinn (Director of Front Office) on 18 Mar 2024
We appreciate the feedback. Please travel safely.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Marquinn (Director of Front Office) on 12 Mar 2024
Thank you for taking the time to provide feedback. Please travel safely.

10/10 Excellent

Asheley

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Marquinn (Director of Front Office) on 24 Feb 2024
We appreciate you taking the time to provide us with your feedback. We are happy to see it was an enjoyable stay for you. Please travel safely.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and staff were nice as well.
Stayed 1 night in Feb 2024
Response from Marquinn (Director of Front Office) on 21 Feb 2024
Thank you for providing feedback. We are glad to see that you enjoyed your stay with us. Please travel safely.

6/10 Okay

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Marquinn (Director of Front Office) on 7 Feb 2024
Thank you for your feedback. Please travel safely.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Marquinn (Director of Front Office) on 5 Feb 2024
Thank you for taking the time to provide us with your feedback. Please travel safely. We hope to see you next visit to NYC

6/10 Okay

Nuvia

Liked: Staff & service
Spacing of the room/ And beds where not comfortable
Stayed 3 nights in Jan 2024
Response from Marquinn (Director of Front Office) on 30 Jan 2024
We appreciate you taking the time to provide feedback. Please travel safely.

10/10 Excellent

Isabella, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Marquinn (Director of Front Office) on 20 Jan 2024
We appreciate you choosing to stay with us during your last visit to NYC. Please travel safely.

10/10 Excellent

RENE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel near the financial district, one world center, charging bull, battery park, Staten Island, oculus.
Stayed 4 nights in Jan 2024
Response from Marquinn (Director of Front Office) on 18 Jan 2024
We appreciate you taking the time to provide us with feedback. We hope you've made it to you destination safely. We look forward to seeing you in the future.

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location
Stayed 2 nights in Dec 2023
Response from Marquinn (Director of Front Office) on 8 Jan 2024
Thank you for the feedback. Happy New Year. Please travel safely.

10/10 Excellent

SERIF

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Nov 2023
Response from Marquinn (Director of Front Office) on 8 Jan 2024
Thank you for the feedback. Happy New Year. Please travel safely.

8/10 Good

andrew e

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Marquinn (Director of Front Office) on 8 Jan 2024
Thank you for the feedback. Happy New Year. Please travel safely.

8/10 Good

Susan

Stayed 2 nights in Dec 2023
Response from Marquinn (Director of Front Office) on 4 Jan 2024
Thank you for the feedback. Travel safely.

10/10 Excellent

Jared

Stayed 3 nights in Dec 2023
Response from Marquinn (Director of Front Office) on 22 Jan 2024
Thank you for the feedback. We hope to see you next visit. Travel safely.

10/10 Excellent

Tab

Stayed 1 night in Dec 2023
Response from Marquinn (Director of Front Office) on 3 Jan 2024
Thank you for the feedback. We appreciate you staying with us. We look forward to your return in the future. Travel safely.

10/10 Excellent

Johanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect spot for our quick trip!
Stayed 1 night in Dec 2023
Response from Marquinn (Director of Front Office) on 3 Jan 2024
Thank you for the feedback. We appreciate you staying with us. We look forward to your return in the future. Travel safely.

8/10 Good

Angela

Stayed 3 nights in Dec 2023
Response from Marquinn (Director of Front Office) on 3 Jan 2024
Thank you for the feedback. We appreciate you staying with us. We look forward to your return in the future. Travel safely.

6/10 Okay

Divesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My car was damaged in the parking garage next to the hotel which was recommended by the Hotel.
Stayed 2 nights in Dec 2023
Response from Marquinn (Director of Front Office) on 3 Jan 2024
We do apologize for the inconvenience with what transpired with the garage. That is a 3rd party entity, and we have no control over them. I would suggest contacting them directly for resolution in regard to the damages. Thank you for the feedback. We appreciate you staying with us. We look forward to your return in the future. Travel safely.

10/10 Excellent

Darius

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and friendly. Cassie was especially accommodating for our family. We will definitely be back. Thank you!
Stayed 7 nights in Dec 2023
Response from Marquinn (Director of Front Office) on 3 Jan 2024
Thank you for the feedback. We are glad to see that one of the staff members stood out to you. We appreciate you staying with us. We look forward to your return in the future. Travel safely.

10/10 Excellent

Wilfried

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, quiet, comfortable
Stayed 1 night in Dec 2023
Response from Marquinn (Director of Front Office) on 3 Jan 2024
Thank you for the feedback. We appreciate you staying with us. We look forward to your return in the future. Travel safely.

8/10 Good

Cliff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Marquinn (Director of Front Office) on 27 Dec 2023
Thank you for the feedback you provided. Happy holidays to you and your family

10/10 Excellent

Jin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Marquinn (Director of Front Office) on 25 Jan 2024
We appreciate you taking the time to provide us with feedback. We hope you made it to your destination safely.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Marquinn (Director of Front Office) on 25 Dec 2023
Happy holidays. Thank you for staying with us. We appreciate the feedback.

10/10 Excellent

Karem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Marquinn (Director of Front Office) on 25 Dec 2023
We appreciate your feedback. Please travel safely. Happy holidays.

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay overall. Only issue we had was we originally got put in a room that was already occupied. Luckily I realized the second I opened the door and quickly closed the door. They accidentally gave wrong room number, but quickly corrected it. They held our bags when we got there and the day we left so we didn’t have to lug them around while we walked around. Great stay overall!
Stayed 1 night in Dec 2023
Response from Marquinn (Director of Front Office) on 25 Dec 2023
Thank you for taking the time to provide us with feedback. We apologize for the inconvenience at the beginning of your stay. We are glad to see that overall you had a great stay. We hope to make it a better one on the next visit to NYC. Please travel safely, and happy holidays.

10/10 Excellent

Cameda Trichele, Stevenson Ranch

Stayed 6 nights in Dec 2023
Response from Marquinn (Director of Front Office) on 25 Dec 2023
Happy holidays. Thank you for the feedback. Travel safely.

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Marquinn (Director of Front Office) on 25 Dec 2023
Thank you for the feedback. Travel safely. Happy holidays.

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately the beds weren’t that comfortable, quite firm mattresses but the pillows were wonderful.
Stayed 3 nights in Dec 2023
Response from Marquinn (Director of Front Office) on 25 Dec 2023
Thank you for your feedback. We apologize for the negative affect on your stay. Please travel safely. Happy holidays.

8/10 Good

Jennifer

Travelled with family
Liked: Staff & service
Stayed 2 nights in Dec 2023
Response from Marquinn (Director of Front Office) on 20 Dec 2023
Thank you for sharing your feedback. We appreciate you choosing to stay with us during your visit to NYC. Please travel safely.

6/10 Okay

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice staff friendly but no air con or hot water during our 5 night stay
Stayed 4 nights in Dec 2023
Response from Marquinn (Director of Front Office) on 18 Dec 2023
We appreciate the kind words. Our Engineering department will look into the issue with the unit. Please travel safely.

10/10 Excellent

Maidelys, Miami

Stayed 3 nights in Dec 2023
Response from Marquinn (Director of Front Office) on 8 Jan 2024
Thank you for the feedback. Happy New Year. Please travel safely.

4/10 Poor

Philip

Stayed 2 nights in Dec 2023
Response from Marquinn (Director of Front Office) on 8 Jan 2024
Thank you for your feedback.

4/10 Poor

Heather

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs a facelift with decor and staff.
Stayed 1 night in Dec 2023
Response from Marquinn (Director of Front Office) on 18 Dec 2023
Thank you for the feedback. Travel safely.

8/10 Good

Jose

Travelled with family
Stayed 4 nights in Dec 2023
Response from Marquinn (Director of Front Office) on 15 Dec 2023
We appreciate your feedback. Please travel safely. Please consider a visit your next time in NYC

2/10 Terrible

Chandra

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Marquinn (Director of Front Office) on 11 Dec 2023
Thank you for your feedback. Please have a great week.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cassie at the front desk was wonderful, and we received an upgrade, to our surprise due to availability that evening. Our suite was impeccable, service at the breakfast buffet and checkout superb as well. Will be back!!
Stayed 1 night in Dec 2023
Response from Marquinn (Director of Front Office) on 11 Dec 2023
We are happy to see that our Front Desk agent made your stay enjoyable. Please travel safely and see you next visit to the NYC area.

8/10 Good

J A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Marquinn (Director of Front Office) on 13 Dec 2023
Thank you for the feedback. We appreciate you choosing to stay with us on your visit to NYC. Please travel safely.

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Dec 2023
Response from Marquinn (Director of Front Office) on 11 Dec 2023
We appreciate you taking the time to provide feedback. Please travel safely, and we hope to see you next visit to the NYC area.

10/10 Excellent

BETHANY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Marquinn (Director of Front Office) on 11 Dec 2023
Thank you for the feedback. We appreciate your time and opinion.

2/10 Terrible

AJ

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This property is very tired and dirty.
Stayed 1 night in Dec 2023
Response from Marquinn (Director of Front Office) on 11 Dec 2023
Thank you for the feedback. Travel safely.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Marquinn (Director of Front Office) on 8 Dec 2023
We appreciate you taking the time to provide us with the feedback from your stay. Please travel safely. We look forward to seeing you on your next visit to NYC

6/10 Okay

Isabel b Vega

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AmaIng
Stayed 3 nights in Dec 2023
Response from Marquinn (Director of Front Office) on 8 Dec 2023
Thank you for the feedback. Please have a great weekend.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at front desk and restaurant were all friendly and accommodating.
Stayed 2 nights in Nov 2023
Response from Marquinn (Director of Front Office) on 8 Dec 2023
We are happy to hear the staff made your stay enjoyable. As well as the food. We look forward to seeing you next visit. Please travel safely.

10/10 Excellent

Ricky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful and property was very clean and beautiful. Location is very central to everything. Lots of restaurants in walking distance but the restaurant and bar on sight is perfect.
Stayed 2 nights in Dec 2023
Response from Marquinn (Director of Front Office) on 8 Dec 2023
We are happy to hear the staff was able to provide wonderful service. We hope that you've made it to your destination safely, and look forward to seeing you next visit

8/10 Good

Pamela

Stayed 1 night in Dec 2023
Response from Marquinn (Director of Front Office) on 25 Dec 2023
Thank you for staying with us. We appreciate the feedback. Happy holidays to you and your family. Safe travels.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location - Comfortable Room
Nice room, comfortable, great shower. A bit noisy but not bad.
Stayed 4 nights in Nov 2023
Response from Marquinn (Director of Front Office) on 8 Dec 2023
Thank you for the feedback. Please travel safely.

6/10 Okay

benny

Travelled with family
Liked: Cleanliness, staff & service
nice building and local restaurants reachable by walking. large modern room. unusual window looking into shower is awkward. easy to splash water in bathroom through swinging shower door and shallow sink. only has heat and no AC so if too hot then have to open window.
Stayed 3 nights in Nov 2023
Response from Marquinn (Director of Front Office) on 8 Dec 2023
Thank you for the feedback. Our team will work on the concerns raised. We are glad to hear that you were able to enjoy your stay with us. Please travel safely.

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived early and asked for bags to stored until check-in AND was given complimentary early check-in! Room was clean, bed comfortable, housekeeping provided fresh towels daily. Hot water kettle provided upon request. Great location. ONLY complaint was room was too hot for me. Would stay here again!
Stayed 4 nights in Nov 2023
Response from Marquinn (Director of Front Office) on 8 Dec 2023
Thank you for the kind words. We will work on the heating and cooling concerns you mentioned. Please travel safely, and we look forward to seeing you next visit to the NYC area.