"This hotels staff are super more than willing to go extra distance to make sure your stay is a memorable experience. Very well maintained property. This is our go to hotel in Nanaimo for several years."
"It was a decent place, but we thought it was closer to the ferry terminal than it was, so that part was disappointing. The staff told us we were about 20 minutes away, and being totally unfamiliar with the area we ended up taking a wrong turn and being 2 minutes late for our departure time"
"Great location. Staff are great.
We went for breakfast in the hotel and have the charge for breakfast on both the hotel bill and on my credit card so I have to get that sorted out."
"Super nice hotel and extremely good customer service from all staff. The continental breakfast was only “okay” and the gym was also just “okay” but everything else was great. We will definitely book there next time."
"Front desk staff were hard to understand. It was a sketchy area of town, walked out for supper, there is no restaurant in the hotel for supper. Drug and homeless people on our way to the restaurant. Didn’t feel like a safe area."