4/10 Poor
Mariah
Travelled with family
1 Apr 2024
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
to start things off there are very rude people that live at the hotel and are continuously arguing and screaming at eachother. the pool was closed and out of season which was not made known before arrival or booking. the front desk lady was my favorite part, she was amazing, kind, and very hard working! the rooms were disgusting. the toilet had not been cleaned properly, the room looked like it had not been swept in quite awhile, the bathroom smelled like pee, the bathroom vent was caked with dust and did not work properly, there was hair in the shower from the previous guest, there was no toilet paper prior to checking in, the only plus about the room was that it was cheap and the beds were comfortable. the elevator was sketchy and dirty, but the stairs were good. the lobby wasn’t the cleanest. the hotel it’s self was not inviting at all and basically like a high rise trailer park. very ghetto and on the south side so not the best choice. i do not recommend anyone staying here unless it’s a last resort. if they had more staff and housekeepers this hotel could have so much more potential. i give my stay a solid 3/10:))