Indoor pool, outdoor pool

Reviews of The Caravelle Resort

The Caravelle Resort
6900 North Ocean Blvd, Myrtle Beach, SC

Reviews

6.8
Rating 10 - Excellent. 295 out of 1169 reviews" "
Rating 8 - Good. 327 out of 1169 reviews" "
Rating 6 - Okay. 244 out of 1169 reviews" "
Rating 4 - Poor. 137 out of 1169 reviews" "
Rating 2 - Terrible. 166 out of 1169 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Gregory

Liked: Cleanliness
Stayed 5 nights in Mar 2024

8/10 Good

Billy

Stayed 1 night in Mar 2024

4/10 Poor

Kaite

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Wasn’t anything like the pictures. We got told we had a room in the “tower” green building. We found drywall screws in the pullout couch. The carpet turned my son’s legs black just from crawling on them for a few minutes. Parking was minimal. Couch was dirty. And barely had room to pull the bed in couch out. Was not happy at all with the room. Definitely won’t be staying here again.
Stayed 2 nights in Mar 2024

6/10 Okay

Kayla

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Terry

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024

2/10 Terrible

TaKia

Stayed 2 nights in Feb 2024

2/10 Terrible

Lateja

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

Joshua

Liked: Cleanliness

4/10 Poor

Carole

Disliked: Room comfort
The price was really too high for a old room
Stayed 1 night in Oct 2023

4/10 Poor

cathy jean

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Charges for parking and areas were under construction
Stayed 3 nights in Oct 2023

10/10 Excellent

Roger

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at carolina dunes and Property is well kept and very clean, we met some friends there and decided to stay an extra day, switching rooms and it couldn't have been any smoother. Shannon at check in is amazing and should be praised for her customer service!
Stayed 1 night in Sep 2023
Response from LAT on 25 Oct 2023
Thanks for sharing you experience. So glad you enjoyed your stay

2/10 Terrible

Ayana

Stayed 2 nights in Sep 2023

4/10 Poor

sharon

Not well maintained
Property in overall run down condition. Not well maintained
Stayed 1 night in Sep 2023

6/10 Okay

Lillie

Travelled with partner
My microwave in my room was rusted out. I love it how maintenance brought me another one. My door was messed up very hard to close but he worked on it to make it a little better. Thanks My patio cushion was ripped.they kept saying we gonna check to see if we can find you one, that never happen. TV in front room didn’t work . I love the way the staff. assured me that things will be taken care of.They really was great in that , I saw two roach bugs. But it was an okay stay.
Stayed 2 nights in Sep 2023
Response from LAT on 25 Oct 2023
We are sorry to learn you had some issues with your unit but glad to see they were resolved.

8/10 Good

Cindy

Stayed 2 nights in Sep 2023

6/10 Okay

Victoria

Stayed 6 nights in Sep 2023

2/10 Terrible

Jonathan

Liked: Cleanliness
Stayed 2 nights in Sep 2023

2/10 Terrible

steve, Charlotte

Disliked: Cleanliness, amenities, property conditions & facilities
The property grounds are dirty, damaged, moldy, rusty. DO NOT STAY AT THIS HOTEL.

6/10 Okay

Melanie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We ordered a king ocean view suite and when we arrived to check in they gave us our key and directed us to a building that was not ocean front. The room was old, dated and smelled so bad. It had 2 queens and a pull-out couch. Not anything like the pictures online. The balcony was so small you couldn't sit on it and it had a regular door not a slider. The view was far from ocean view!! We saw palm trees and little to no ocean. Will not rent from again.
Stayed 1 night in Sep 2023
Response from LAT on 25 Oct 2023
Sorry to learn you were displeased with your accommodation. Not all unit types are located in the main building several types are located in the various locations such as St. Clements, Caravelle Towers, Carolina Dunes or St. Johns Inn. which are within the area. Each unit on the website notes its location.

2/10 Terrible

Bartolo

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023

2/10 Terrible

Yhudi E

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Im very desapointed with this trip. I make a reservation for a ocean view king size bed in a beutiful area and room, When we arrive they send me to a building beging with a very small room, nothing like the pictures, the hotel charge me a $200 extra deposit, and parking, I call the front desk and they say. NOT OUR PROBLEM call expidia. So we have to stay there. Very very disappointed and a false advertasing.
Stayed 2 nights in Sep 2023

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, room comfort
Need cameras in garage. Great stay otherwise
Great stay friendly staff. I gave a 4 star because my car was hit and there are no cameras in the overflow garage other than at the ramp on the first floor from what I was told so no way to know who hit my car leaving me with the bill!!!! My insurance is high enough due to the type of car I have it’s not cheap!!! So I chose to pay for it out of pocket… get cameras what if someone is robbed or killed! Ok other than that it was a amazing experience. I do want to apologize if I got a attitude with the gentleman at the front desk my challenger is my baby and finding out there was no camera I wasn’t happy. There was one specific employee who was housekeeping he was from Jamaica I didn’t get his name extremely polite and kind. The lady who checked me in was also polite. The room was great and there’s plenty to do. Very nice view of the ocean. We extended our stay and the lady at the front desk was very helpful. Thank you. We will return with cameras installed in the car to supervise it .
Stayed 2 nights in Sep 2023

4/10 Poor

Angelita

Stayed 3 nights in Sep 2023

4/10 Poor

H Lee

Falling Apart
Stayed 2 nights in Sep 2023

8/10 Good

Tina-teababy-

Travelled with family
Liked: Cleanliness
Made it work
I booked this hotel bacause the room was just wht i need. After booking i read reviews and quickly tried to cancel. They would let me cancell w/o refunding my money so i stay. I was ready for anything, i came well prepared, candles, extra sheets, bug spray etc. I did see 1 bug but im not petty. The beds where soft but very uncomfortable like they didnt have a bedbox under it. The pull out couch was so horrible i went and brought a air mattress for my 2yr old. Overall it was cool, just steps to ocean and awesome view..oh and the ice machine was not working, had to buy some. Overall i give it 7.5 out of 10...
Stayed 3 nights in Sep 2023
Response from LAT on 25 Oct 2023
Thank you for sharing your experience. All units are individual owned. We do recommend our owns to update their products keep them fully operational. We will share this information concerning the beds with the staff and owners.

6/10 Okay

Alexandra

Property needs to be updated , looks very used and old also your its says in description self parking free which is not true they charge you $10 per day parking…the entrance to the apt is through the room so its kind of uncomfortable to come In and out of the room instead Of a regular apt
Stayed 2 nights in Sep 2023

2/10 Terrible

Jawilda

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Worst experience ever… we even found roaches in the room and there was not running water!!! Very dirty and nasty rooms
Stayed 1 night in Sep 2023

8/10 Good

Camille

Travelled with family
Liked: Cleanliness, room comfort
Extended stay at the last minute
We had just checked out of the Carolina Dunes next door. There to celebrate my dd’s 7th bday. While on our way to breakfast, she admitted that she wanted to stay another day and so, I quickly booked the Caravelle, located just next door to our Luxury Oceanfront condo. It was soo perfect and convenient. I truly appreciate them having the availability for the one night because my dd REALLY enjoyed herself
Stayed 1 night in Sep 2023
Response from lat on 25 Oct 2023
We are delighted to hear you enjoyed your stay and extended . We look forward to seeing you in the future.

10/10 Excellent

Jennia

Liked: Room comfort
More attention needed
The room was amazing, ocean front, but upon checking in we left and ate after coming back our key wouldnt work. A security guard ended up drilling a whole through the door to get us back in our room. Bathroom needed more attention lots of black mold, toilet had urine around bottom of base, and on the seat.
Stayed 4 nights in Aug 2023

8/10 Good

Brian

Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2023

2/10 Terrible

Alejandro

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

tamika, Columbia

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Gabriel

Disliked: Cleanliness, property conditions & facilities
Disgusting and filthy
Stayed 7 nights in Aug 2023

4/10 Poor

Daniela

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Unit is very old and need urgent renovation! It was somewhat clean but the sofa, carpet and especially mattress need urgent replacement, for the money you can find better and newer accommodations elsewhere.
Stayed 2 nights in Aug 2023
Response from LAT on 25 Oct 2023
Thank you for sharing your experience. We share this feedback with our owners and advise them of updates required.

2/10 Terrible

Joseph

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Do not stay there.. No room service , 2 tv remote neither work.. Hidden fees $10 a day to park at hotel because we book from expedia nothing in fine print says that. AC unit leaks in the room.. No ice machine.. restaurant is not operational.. All hotel extra closing hours early.lots more wrong with place.…Caravelle use to be a decent place just a wreck now
Stayed 3 nights in Aug 2023

4/10 Poor

Tracy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was ok, mostly clean, ac and tv worked, but....... the property in general was just dirty. It started with the constant septic odor seeping up thru the corridors and parking deck entrance. Even smelt it in the pool area a few times. This hotel needs a lot of renovation in the common areas and I mean a lot. The rates are not exactly cheap and expected more. There are so many areas that need painting and reworked due to age as much as anything. Our room door got stuck wide open the last night and this was after not being able to shut it all the way each night without slamming the hell out of it. One of the elevators was broken most of our stay and ended up using the stairs. Even the elevators were old and dirty and I didn't want to use them anyway. I'd pay the extra money to stay in a nicer place. The property is being managed in the cheapest way possible and it shows...... but that pretty much describes Myrtle Beach anyway.
Stayed 3 nights in Aug 2023

8/10 Good

Gerson

Stayed 3 nights in Aug 2023

6/10 Okay

Hazel

Disliked: Cleanliness
Stayed 2 nights in Aug 2023

2/10 Terrible

Alexa

Stayed 4 nights in Aug 2023

4/10 Poor

Ivory

Liked: Property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Carlos

Stayed 1 night in Aug 2023

6/10 Okay

Adam

Liked: Room comfort
Disliked: Cleanliness
Stayed 5 nights in Aug 2023

6/10 Okay

Luz

Stayed 5 nights in Aug 2023

2/10 Terrible

Darius

Disliked: Amenities
Horrible horrible!!!!! Staff is rude and do not know how to talk to people. I will never recommend this hotel
Stayed 3 nights in Aug 2023

2/10 Terrible

latasha

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023

6/10 Okay

Evelyn

Disliked: Cleanliness
Stayed 1 night in Aug 2023

8/10 Good

Stephanie

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities
You have to check-in across the street and if you arent in your hotel, you miss room service. We had to go to the main office for extra sheets and towels, and they dont peovide a plug for the tub if you have a child who doesnt take showers. The towers building also needs updated and had a weird smell, but didn't notice it after awhile. Would be nice if they provided a vacuum or broom to try to keep the sand picked up as well. Otherwise, we enjoyed our stay.
Stayed 6 nights in Aug 2023

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Very stressful experience. We did stay 5 days with my wife and son. And long story short. We got this room from a motel. We had to change because my wife was devastated by it. We run out of towels, tissue toilet, trash bags. Couldn't get the control for the TV. Did call the front desk for some cleaning for the room. We were scheduled for Tuesday noon. They never came as towels and the other utility. We had to go buy some. You pay to much money. Not worth it. Btw we did change room the first night bc they gave us this room from a "motel" that part of the resort. The ST John's inn. Real bad. Just make sure you look at the pictures very close from this website. They are very tricky.
Stayed 4 nights in Jul 2023

2/10 Terrible

Darius

Travelled with family
Liked: Cleanliness
Disliked: Amenities
There were roaches in the room, customer service was horrible!! They even came into my room unauthorized multiple times!
Stayed 1 night in Aug 2023

4/10 Poor

Marcus, Easton

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Communication was not good. Had to wait 3 days for pillows. There was a few roaches in the day time, toilet leaked and said couldn't be fixed till we left ,no one said anything about moving to a different room and ignored the fact i said something about the bugs even there. Hair dryer smoked but was fixed. It was very old bldg and they need to update date the paint is chipping all they did was paint over things, sofa bed is very thin furniture is old aswell. Tv only had a few regular channels had some on old demand features....housekeeping was very friendly....
Stayed 6 nights in Jul 2023