Staff are friendly, location good, room was clean and looked like the advertised room/photos.
However, beds were absolutely terrible. I’ve slept in a lot of bad beds in my life but NONE were as bad as this. One of us mentioned it to staff after first night and were told they have no other mattresses, they are all the same. I had a look at mattress under sheets and it’s just a hard dense foam mattress. No support at all. We can’t even move or walk properly. It completely ruined our stay in Munich and the remainder of our holiday due to the significant pain we are in.
If the beds had of been comfortable, I’d stay again and recommend this place. But nope! Sleep is so important for health and functioning, but this hotel really skimmed and went for cheap foam mattresses with no consideration of their guests. Very disappointing. Avoid.