Exterior detail

Reviews of Mirage Hotel

4 out of 5
Mirage Hotel
Corner of the International Airport, Approach Road, Marol, Andheri, Mumbai, Maharashtra

Reviews

8.0

Very good

Rating 10 - Excellent. 189 out of 603 reviews" "
Rating 8 - Good. 265 out of 603 reviews" "
Rating 6 - Okay. 91 out of 603 reviews" "
Rating 4 - Poor. 32 out of 603 reviews" "
Rating 2 - Terrible. 26 out of 603 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sundeep, STANMORE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to international airport and also nuce dinner buffet option and comfortable room with ample Space
Stayed 1 night in Feb 2024

10/10 Excellent

Amin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Gustav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Abhinav

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property and staff, Cheryl close to the airport

8/10 Good

Arun

Stayed 1 night in Dec 2023

10/10 Excellent

William, Bloomington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment you walk through the entrance everyone is there to help you. From the bellhops, to the manager their service is exemplary. The free breakfast is wonderful and varied. They have welcome cookies and flavored water in the main lobby. Just the thing after the drive from the airport. We had laundry done and it was perfect. Clean, folded without wrinkles and fresh.
Stayed 2 nights in Dec 2023

10/10 Excellent

Ramesh

Stayed 1 night in Nov 2023

2/10 Terrible

JAYDEEP

Liked: Staff & service
Disliked: Property conditions & facilities
Room was very noisy, they changed the room but new room was not to standard, only one plug point, hot water issue. Bed and pillow nlt comfortable I paid 78 $ usd for this... not worth it at all. Please refund my money or credit it...
Stayed 1 night in Sep 2023

6/10 Okay

Parth

Good Property and convenient access
Stayed 1 night in Sep 2023

8/10 Good

Babil

Stayed 1 night in Aug 2023

8/10 Good

DURAIYA

Liked: Staff & service, room comfort
Stayed 3 nights in Jun 2023
Response from Mr. Ashley Lasrado on 14 Jun 2023
Dear Mr. Duraiya It is truly a wonderful feeling to hear that your Mirage Hotel experience was memorable enough to make you want to come back for more. On behalf of my entire team, please accept our sincere gratitude for your positive and encouraging feedback. Thank you for your patronage and we look forward to being of service to you again and again.

6/10 Okay

DURAIYA

Stayed 2 nights in May 2023
Response from Mr. Ashley Lasrado on 14 Jun 2023
Dear Mr. Duraiya, It is truly a wonderful feeling to hear that your Mirage Hotel experience was memorable enough to make you want to come back for more. On behalf of my entire team, please accept our sincere gratitude for your positive and encouraging feedback. Thank you for your patronage and we look forward to being of service to you again and again.

10/10 Excellent

Rajiv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great airport hotel.
Very conveiyfor the airport. Only took 5 mins in the morning to transfer for our flight. Hotel is comfortable and clean.
Stayed 1 night in Mar 2023

10/10 Excellent

Rajiv

Stayed 1 night in Mar 2023

10/10 Excellent

Kalyani

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I had a nice stay here. Staffs are too helpful. Recommended. Just amenities are less. At least I want I amenities per person . Overall nice experiences.

10/10 Excellent

Nicole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars
Mr pandmor toured us around Mumbai and it was awesome. The rest of the staff were very friendly and polite. Everyone was so courteous and made our stay enjoyable
Stayed 2 nights in Feb 2023

10/10 Excellent

Geoff

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious and clean. Restaurant was excellent and well priced. Staff was friendly and helpful.
Stayed 2 nights in Feb 2023

8/10 Good

nimesh

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Feb 2023

6/10 Okay

Nikhil

Liked: Cleanliness, staff & service

10/10 Excellent

Dharmanshu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, comfortable room, close distance to the airport

8/10 Good

Firosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Enjoyed. Nice hotel
Stayed 1 night in Dec 2022

8/10 Good

Sunita, Manassas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Airport

10/10 Excellent

prithviraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Sumeet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Dipali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for Mumbai airport
We stayed at the Mirage while travelling to and from Mumbai - the proximity to the airport, the large rooms, good service and a very decent breakfast - all combined into a perfect choice to get to the airport. The staff was very welcoming and helpful. I would recommend and would stay here again
Stayed 1 night in May 2022

8/10 Good

Sandeepraj

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious and clean rooms. Courteous staff. Hot breakfast. Hotel should provide bath mats and hand towels in bathroom. Tiled floor in bathroom can be slippery.
Stayed 1 night in May 2022

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant hotel
Amazing,excellent, friendly, clean,convenient and excellent complementary breakfast where the staff was very polite.
Stayed 2 nights in Feb 2020

10/10 Excellent

Wcf, From new York

Liked: Cleanliness, staff & service
Quiet elegance. Titus the night manager was charming and pleasant and welcomed us. We were extremely tired getting through customs and to the Airport hotel and finally The helpful staff just got to it. Titus explained everything and were all set. Lobby was simple spacious and elegant. The Hallways were serene and quiet. The room was simply zen. Basics teakettle bottle water. Shower water pressure was very goon and off to be we went. This was an oasis after Mumbai airport. Tomorrow After free breakfast we’re back to airport and to Udaipur.
Stayed 1 night in Feb 2020

10/10 Excellent

Sukhjinder, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at The Mirage was fantastic! Everything from the front desk staff to the room was commendable. The staff was friendly and very helpful, we had the pleasure of meeting being served by Heera at the restaurant, Harjot and the day staff at the front desk, Ravindra, and Rakesh who took us on a great tour of the city! The room was clean and spacious. The hotel staff upgraded our room and it was such a pleasant surprise. The breakfast every morning was delicious and they served different dishes everyday. Even the lunch and dinner menus are good, with fair pricing. Our 5 day stay at The Mirage was excellent!
Stayed 5 nights in Jan 2020

10/10 Excellent

Ajit, Kenya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is going through renovation but the room was very clean and good size and very bright. Breakfast was also good and adequate. Overall a good hotel... value for money
Stayed 1 night in Feb 2020

10/10 Excellent

Hemal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice experience and cooperative staff. Clean room, nice ambience.
Stayed 1 night in Feb 2020

8/10 Good

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay near the airport
Dinner was delicious, opted for the menu rather than buffet. Try the Murgh chicken methi...outstanding.
Stayed 1 night in Jan 2020

8/10 Good

Lauren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and handy stay near the airport
Big room, comfy bed, decent selection on the TV and wifi was good (was on business, so all the attributes I wouldn't normally review!) and it had a bath, which seems an increasingly rare find in a hotel. Breakfast was decent and staff were friendly and helpful - able to organise transportation to the airport and very proactive in returning my forgotten passport after checking in!
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location
The room is really big and good condition. The location is great & near to the Airport. The breakfast is normal.
Stayed 2 nights in Dec 2019
Response from Team Mirage on 1 Jan 2020
Dear Valued Reviewer , Greetings from Mirage!! Thanks you for feedback . Your feedback is valuable to us and we have take note and will be shared with all our departments . Regards ,

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Team Mirage on 26 Nov 2019
Dear Valued guest , Greetings from Mirage!! Thanks you for feedback . Your feedback is valuable to us and we have take note and will be shared with all our departments . Regards , Team Mirage

6/10 Okay

Mitesh

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2019
Response from Team Mirage on 26 Nov 2019
Dear Valued guest , Greetings from Mirage!! Thanks you for feedback . Your feedback is valuable to us and we have take note and will be shared with all our departments . Regards , Team Mirage

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Team Mirage on 26 Nov 2019
Dear Valued guest , Greetings from Mirage!! Thanks you for feedback . Your feedback is valuable to us and we have take note and will be shared with all our departments . Regards , Team Mirage

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019
Response from Team Mirage on 10 Aug 2019
Dear Sir, Greetings from Mirage!! Thank you for feedback . Your feedback is take note and will be shared with all our departments . Regards , Team Mirage

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities
It was not good and staff is very bad no good services provided by managment
Stayed 1 night in May 2019
Response from Team Mirage on 10 Aug 2019
Dear Sir, Greetings from Mirage!! Thank you for feedback . Your feedback is take note and will be shared with all our departments . Regards , Team Mirage

6/10 Okay

Gurpreet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is great place to stay with family or friends I will like to stay here again, only thing I don't like at this hotel was loud dj music was downstairs was bothering us on 7th floor on the night cant sleep till music stop.
Stayed 5 nights in Apr 2019
Response from Team Mirage on 10 Aug 2019
Dear Sir, Greetings from Mirage!! Thank you for feedback . Your feedback is take note and will be shared with all our departments . Regards , Team Mirage

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a comfortable stay and would recommend this Hotel
Stayed 3 nights in Apr 2019
Response from Team Mirage on 10 Aug 2019
Dear Sir, Greetings from Mirage!! Thank you for feedback . Your feedback is take note and will be shared with all our departments . Regards , Team Mirage

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best place visited so far...very good service with in minutes you will get what you want...was very impress with verghese; dhananjay and rohit.... Regarding they have to get a good chef as he has wrongs ideas about food to be served. Will be definately visiting them for my next business trip
Stayed 2 nights in Apr 2019
Response from Team Mirage on 10 Aug 2019
Dear Sir, Greetings from Mirage!! Thank you for feedback . Your feedback is take note and will be shared with all our departments . Regards , Team Mirage

8/10 Good

Narpat

Liked: Staff & service, room comfort
Hotel is well located for airport transit
This hotel is well located for airport transit passengers but conditions of bed sheets and bath towels are very poor. Very old and one do not like feel to use them. What they charge I think qualityof rooms and breakfast not matching
Stayed 1 night in Apr 2019
Response from Team Mirage on 10 Aug 2019
Dear Sir, Greetings from Mirage!! Thank you for feedback . Your feedback is take note and will be shared with all our departments . Regards , Team Mirage

8/10 Good

Kim Huat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Team Mirage on 10 Aug 2019
Dear Sir, Greetings from Mirage!! Thank you for feedback . Your feedback is take note and will be shared with all our departments . Regards , Team Mirage

8/10 Good

Rajadurai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Team Mirage on 10 Aug 2019
Dear Sir, Greetings from Mirage!! Thank you for feedback . Your feedback is take note and will be shared with all our departments . Regards , Team Mirage

8/10 Good

Swetan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a satisfactory stay. Wifi connection was basic and could be made better.
Stayed 1 night in Mar 2019
Response from Team Mirage on 10 Aug 2019
Dear Sir, Greetings from Mirage!! Thank you for feedback . Your feedback is take note and will be shared with all our departments . Regards , Team Mirage

8/10 Good

oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel near airport
Good hotel Efficient check-in Comfortable
Stayed 1 night in Mar 2019
Response from Team Mirage on 10 Aug 2019
Dear Sir, Greetings from Mirage!! Thank you for feedback . Your feedback is take note and will be shared with all our departments . Regards , Team Mirage

4/10 Poor

jagdish

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place needs complete refurbishment
Stayed 1 night in Feb 2019
Response from Team Mirage on 10 Aug 2019
Dear Sir, Greetings from Mirage!! Thank you for feedback . Your feedback is take note and will be shared with all our departments . Regards , Team Mirage