Lobby

Reviews of Keys Select by Lemon Tree Hotels, Nestor, Mumbai

3 out of 5
Keys Select by Lemon Tree Hotels, Nestor, Mumbai
Makhwana Road, Off Military Road, Marol, Andheri (east), Mumbai, Maharashtra

Reviews

7.2

Good

Rating 10 - Excellent. 22 out of 114 reviews" "
Rating 8 - Good. 47 out of 114 reviews" "
Rating 6 - Okay. 28 out of 114 reviews" "
Rating 4 - Poor. 10 out of 114 reviews" "
Rating 2 - Terrible. 7 out of 114 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Business traveller
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So many mosquito's in the room
Not at all worth the price they are asking for as they are overpriced is respect to the ambiance provided. Also there were so many mosquito's in the room that I had to leave the hotel and look for an alternative in the near vicinity

6/10 Okay

pseudo

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Budget 3 Star Hotel
Hotel is good, food not up to the mark, plus point - my room was huge and clean, It was so huge that it can accommodate 5-6 extra beds, location is disadvantage - a bit inside from main roads (1.2 km), Swimming pool is useless,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and convenient stay
Excellent and convenient

8/10 Good

Tommi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for flyers
Staff was very friendly and helpfull.The food not so great...

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel infested of mosquitoes!
Made a mistake and book the hotel based on the pics shown in their website. Rooms are old, with very poor maintenance. Bed sheets, pillows and bath towels are old and yellowish. After checked in, I had to ask the maintenance guy to change these all. This hotel is mostly for local Indians in a short budget. The area is remote from big avenues or even underground. The most important, rooms are full of mosquitoes, not kidding! Lots of them everywhere, and hotel staff are aware of it, but do not care much. It's your call to stay here, just keep in mind that malaria is a real threat in India. For saving a few bucks you will have big probabilities to get infected by a mosquito. !!

8/10 Good

JR, Can

Liked: Staff & service, property conditions & facilities
Good hotel close to airport
We needed a hotel as close as possible to the airport while providing good value for the money. Keys hotel Nestor was a good fit. Staff was helpful with our requests.

8/10 Good

Verified traveller

Liked: Staff & service
Good stay
Good stay. Staff friendly, good breakfast, however pool was not in service... This was the main reason we booked the hotel. They were unable to provide another amenity to accommodate us for the inconvenience.

4/10 Poor

Shivtej, Bangalore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shabby rooms and poor hotel condition.
The room we were first given was really dirty. The walls had bad patch work and the floor aisle wasnt clean either. That's not all the AC didn't work, neither did the WiFi, the bed Lenin was dirty and the bathroom was in a bad condition too. It was only after I complained, that the hotel management changed us to a cleaner room where the AC worked. shouldn't that be the responsibility of the hotel at the first place. Although the WiFi problem was never fixed.

10/10 Excellent

balkrishna, aurangabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant stay and excellent hospitality.overall memorable stay comfortable too.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
KNestors
WELL UNDERSTOOD THE REQUIREMENTS & VERY GOOD Hospitality

8/10 Good

Dpore, PHL

Liked: Cleanliness, property conditions & facilities, room comfort
Would stay again. Good location. near to airport. Great buffet breakfast.

6/10 Okay

Natalie, Southampton

Liked: Cleanliness, property conditions & facilities, room comfort
Not bad, not amazing - just ok.
Make sure you find the hotel on google maps BEFORE you step into a taxi. Mumbai taxi drivers aren't the best at knowing where things are... It was about 20 minutes from the airport (i thought it would be closer) but regardless the room was pleasant enough. The pool wasn't open while we were there so don't base your stay on that...

6/10 Okay

RAJESH, bangalore

Liked: Staff & service
room comments
Rooms are too old

6/10 Okay

Kashyap, vadodara

Liked: Cleanliness, room comfort
good hotel to stay in mumbai
It was good stay

6/10 Okay

Verified traveller

Ok
Just stayed in transit

6/10 Okay

InNoCeNtDeViL, Austin, Texas, U.S.

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Decent, but not worth the full price
We booked a double bed room with breakfast and free wifi at a 50% discount on Expedia for two nights; that's the only reason why I'm not that unhappy with the hotel. We stayed in a corner room # 403. Pros: 1. Good food if you make it early during the specified food timings. 2. Decent and clean room 3. Decent, quick and polite reception and service. Cons: 1. I'd rate the beds below average. Their 'double bed room' is 2 literally two twin sized beds kept together side by side. Us being a couple, it was the worst possible thing. On top of that, the quality of the beds was so terrible we could feel the springs below; it was very uncomfortable. We requested a change of room, and they said ALL their rooms are like that, no options in that regard. 2. They claim to have hot water, but the water is really NOT AT ALL hot or even lukewarm. The water feels to be at a BEARABLY COLD temperature. 3. They claim to have free wifi, but I wasn't able to connect either my laptop or my mobile to it. I called, they tried helping but it didn't work out. I don't think the problem was on my side. 4. This con's not that bad... The location. There's hardly anything around the hotel worth seeing. Good for business stays, not so much if you're family/friends/couples. To summarize, I'd say for 50% discount, its good. But if you're paying the full price, you'd be really unhappy and frustrated. I'd recommend this hotel only for a business purpose, not otherwise. Couples please stay away!

6/10 Okay

Peekay, Chennai

Liked: Staff & service
Disliked: Cleanliness
Decent hotel near Andheri.
Okay for a business traveler. Checking in was a pleasant experience. But the rooms and bathrooms could have done with better cleaning and maintenance. The breakfast was just about okay.

2/10 Terrible

chirag

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No value for money
No value for money even smaller things were not available for example shampoo and wen asked for same 4 times hotel staff replied that hand wash gel is same as shampoo pathetic

6/10 Okay

KB, Pune

Disliked: Cleanliness, property conditions & facilities, room comfort
Okay Hotel
Was an okay Exp.. Bathroom needs makeover... Not the same experience I had keys property in Goa, Mahableshwar and others.. Overall little disappointed..

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, we thoroughly enjoyed it
As the promotional offer was gng on, it was really worth staying there.. except food n drink were bit cozy... and the coffee served were not hot..other than that complimentary bf was excellent.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good Budget Hotel
I had a wonderful stay in your hotel. I would definately visit again if i have to come to Mumbai.

8/10 Good

Dilbag

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
the room was good, staff n cleanliness everything was fine. food was not worth the price and the main problem was that there were two single beds joined, instead of a double bed, which was not comfortable enough for couples.

10/10 Excellent

Gilroy, Pune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best budget hotel with least price.
Overall it was a comfortable stay. We got more that we expected as compaired to the tariff we paid. Fodd is really amazing. Complimentary bf has a wide variety. Buffet lunch was superb with minimum charge... Amazing experience......

6/10 Okay

Ashish, Hyderabad

Nice hotel
A decent and affordable hotel at good location, the buffet preparation at restaurant is good

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Budget hotel but desperately lacks maintenance!
Budget accommodation close to the international airport. I would recommend this hotel for its value for money. However I would recommend tho hotel to maintain their rooms and facilities better. Room condition was below average.

6/10 Okay

siJohnTerry26, London

Liked: Staff & service
Good for a stopover
We booked via Expedia the night before and it was a seamless and quick booking procedure. We stayed for one night and for the price paid was good value for money, however location was a little out of the way from Andheri although a few minutes walk would take you towards the small local market stalls. There was a Baskin Robins not too far from the hotel. The front and door staff were attentive and friendly.our TV was not working and the engineer came in a few minutes and resolved it in seconds. At the time of staying one of the lift shafts was not working, although this didn't really cause any issues with the lifts being extremely busy etc, we always had the lift. Although we didn't use the dining areas, we did notice that the hotel was pretty busy so we were not alone which was comforting as it is slightly away from the main roads and could be difficult if walking at night.. All in all good for a stopover but pay extra for the executive room

8/10 Good

Anna, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location of Hotel
The hotel was not too far from the airport (about 15-20 mins) and just a short rickshaw ride to the nearest train station (5-10 mins). There are quite a few reasonable restaurants within walking distance, and during the day, there are lots of street merchants selling fruit & vegetables. A few supermarkets are also a short walk away. I found it to be in a street that was less hectic than many other roads I saw, although at peak times, it too got quite busy....

6/10 Okay

Dharmendra , Delhi, India

Liked: Staff & service
Nice hotel
Front office staff very welcoming & pleasent , smooth checkin & check out . Breakfast is good but some northindian items can be added up. swimming pool is not working though they show it on their website . Its fully ready but staff says they dont have a caretaker & shower facility operational & till they have it, it cant be used . So my son was disappointed as he wanted to spend 5 mins in swimming pool. Room was big but curtains were having dust .

8/10 Good

Sunil Kumar, Ballia

Liked: Staff & service, room comfort
Good hotel but....
hotel was really good. Good breakfast menu. Courteous and helpfull staff. Only issue I faced was, washroom was not as good as hotel. Shower area had stain marks on the walls. Toilet didn't look as clean as it should be. Overall bathroom needs renovation.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
good
Good for money

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Reasonable price, good location, excellent staff
Everything about the stay was overall great. Pros: 1) Close to the airport 2) A lot of shops at walking distance (needed a sim card since I was traveling to India for a few weeks) 3) Excellent service 4) Great breakfast (was included for us with the total). 5) Very reasonable prices even in December Cons: 1) Found the rooms to be clean, but the first room we rented, we found a bed bug. The staff immediately moved us to another room. We inspected it and didn't find any bugs there. 2) A few facilities were missing like hair dryer, but not a big deal. I just thought that its something very common in all hotels 3) Breakfast had over boiled eggs pretty much daily. I informed them, but not sure if they took some action. Lunch buffet was also so so for the price we paid. Overall, very happy with the stay.

6/10 Okay

Sugant, Bangalore

Liked: Room comfort
A budget hotel at a good location
Though the hotel is in Marol, it is nicely located in a secluded corner, but close to the bustling commercial centre of Marol/ Andheri. The complementary breakfast has a good spread. Specifically S Indian dishes taste S Indian (!!!). The restaurant is a tad expensive, considering the quality of food that is served. Wish the waiters are in a better uniform, instead of dirty jeans. Jeans are OK, but should be smart and clean. The rooms are quite functional. Cleanliness can be a definite area for improvement. Wish the housekeeping staff clear up the used plates in the corridor on time and also look at corners and behind the doors in the room while cleaning.

8/10 Good

Saurabh, pune

Liked: Cleanliness, property conditions & facilities, room comfort
A stay for a week...
I stayed there for a week and overall the stay was good. The room service is aa boy slow, but the staff is helpful and efficient. I had request for adouble bed but instead got two single beds. The beds were too soft to be comfortable. There is abit of aa problem for transportation because it is a good 750m away from the main road. overall it was a nice experience....

8/10 Good

Ashish, Ahmedabad

Liked: Cleanliness, room comfort
Comfortable stay
We had a comfortable stay at the Keys Nestor Hotel. The hotel is located in a congested neighborhood and is difficult to reach if you have no clue about the landmarks (note: the landmarks are not mentioned on the google maps). Considering the fact that our taxi driver was new to the town it took us a huge amount of effort to locate this place initially. The place is well connected to markets, shopping spots, airports etc. (This is the prime reason we chose to stay at this place) and taxis and auto-rickshaws are readily available for hire from this place. The hotel has an impressive lobby but the hotel rooms itself are not commensurate with the lobby. The hotel room that we stayed in was clean but surely it needed a renovation. The split A/C was leaking into the room. There were clear signs of water seepage on the walls. The furniture was old. The bathroom area was very small. The good thing about this hotel is that the staff was very polite and very obliging. The hotel features an on site restaurant where the food is very good. They serve a variety of food choices complete with shakes, juices, assorted fruits, desserts. Our breakfast was complementary, we bought lunch for ourselves which is Rs. 399/- per person (fairly priced). Overall we'll say we had an okay time, can't complain... It's a good budget hotel.

8/10 Good

Allison, Cannon Beach, OR

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel near airport
Stayed here only for a few hours before our flight. Clean and very nice and modern room with new furniture and fixtures. Wifi worked well. Clean and updated modern-looking bathroom, hot hot water that lasted for a long shower. The restaurant was convenient and tasty.

6/10 Okay

Murugesan, Chennai

Disliked: Cleanliness, property conditions & facilities
Key's Nestor review
Not worth for the money we pay

4/10 Poor

Mohit, delhi

Disliked: Cleanliness, property conditions & facilities
Need to check as per your requirement & access
Old styled 1 BHK flat , old lighting , Old fan , loose fitting in toilet. Morning water dirty. Food not Ok for vegetrains..non vegesss can have a hang on here. locality is not ok to roam around

6/10 Okay

suheyla, London

Liked: Cleanliness, staff & service
A good stay near the airport
Our room was furnished with old and tattered furniture unlike the picture online however it was very clean. I think there are more modern rooms available and I would suggest you check out your room before settling in. Overall staff were very friendly. They have a buffet available for breakfast so you can always find something to your taste. There was good wifi signal in our room, passwords our changed every 24hours so you have to go and ask the desk. Transportation wise it is quite far from Colaba and a taxi ride does take about 45 mins if you're lucky. However it's very close to the airport. Overall for prices in Mumbai this hotel is good value for money. I would stay again.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes, We Have No Bananas!
Also, we have a pool, but you cannot use it because we have no license...And you cannot see it because there is construction and you might get hurt. The pool was advertised and that was one important reason why I picked this hotel. >>>Expedia beware and inform all prospective guests!! Between internal and external construction and noise from the road, there is always something disturbing going on. Occasional crashing noises in the middle of the night and a plethora of mosquitoes 24/7 left me sleepless and uncomfortable. Internal construction included installation of the second elevator which meant extra time waiting for the single elevator. Another major problem with the hotel was the cold water. Except for the wee hours of the morn' there was no cool water! When you need it the most there was only hot water during the day!!! Please note: The windows are locked shut or do not open at all. After complaining vigorously and repeatedly they unlocked a window, whence the handle came off in my hand... There were a few other minor, annoyances... Caveat emptor.

8/10 Good

Jim , Portland, Oregon, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for long-term stay
This hotel is a 5-minute cab ride to the domestic airport, and about 10 minutes to the international terminals. Its located on a fairly quiet street in east Andheri, close to some shopping and restaurants. The hotel has its own restaurant, which is quite good but pricey. One of the nice features is 24 hr. room service. The staff is pleasant and helpful, everything "works" like the TV, A/C, and plumbing (which is not always the case in India). There is a nice pool here also.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Satisfied
Not satisfied. The Photo shown while booking is of new building but the rooms of old building are poor especially bathrooms. Buffet service poor in the restaurant.

8/10 Good

lohit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great stay
One night stay, good price and 10 minutes from the International airport. Clean and comfortable. Taxi struggled to find it but i think that was more a language problem .. Advisable to take the hotel address in Hindi

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

4/10 Poor

Aditya, Pune

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Learn business and then Serve.
Have stayed in Keys Bangalore but this one was unexpectedly pathetic. Worst Service. Good eatery area. Room provided was not even 10 percent of charge paid for. Dissapointed. The outlet is running due to its good business at other locations.

6/10 Okay

rajesh

Liked: Room comfort

8/10 Good

Vaibhav, Mumbai

Liked: Cleanliness, room comfort
Good Hotel to stay near Marol
Overall experience was good. The hotel is professionally managed by always supportive staff. Hotel is located on a less busy road so its good.