BBQ/picnic Area

Reviews of Hyatt Regency Mumbai

5 out of 5
Hyatt Regency Mumbai
Sahar Airport Road, Andheri East, Mumbai, Maharashtra

Reviews

9.0

Wonderful

Rating 10 - Excellent. 557 out of 890 reviews" "
Rating 8 - Good. 242 out of 890 reviews" "
Rating 6 - Okay. 48 out of 890 reviews" "
Rating 4 - Poor. 23 out of 890 reviews" "
Rating 2 - Terrible. 20 out of 890 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

mahesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Team Hyatt Regency Mumbai on 23 Jun 2021
Dear Guest, Greetings from Hyatt Regency Mumbai! Thank you so much for sharing your experience of Hyatt Regency Mumbai. We look forward to welcome you back in the upcoming future. Warm Regards,

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2021
Response from Team Hyatt Regency Mumbai on 23 Jun 2021
Dear Guest, Greetings from Hyatt Regency Mumbai! Thank you for sharing your feedback of your recent visit at our hotel. We look forward to welcome you back in the upcoming future. Warm Regards,

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property near the airport .. Great rooms with nice bathrooms .. good facilities..
Stayed 2 nights in May 2021
Response from Team Hyatt Regency Mumbai on 19 May 2021
Dear Guest, Greetings from Hyatt Regency Mumbai! We are happy to know that you enjoyed your time at our hotel and we look forward to welcome you back again. Warm Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Team Hyatt Regency Mumbai on 19 May 2021
Dear Guest, Greetings from Hyatt Regency Mumbai! Thank you very much for taking the time to review your visit at Hyatt Regency Mumbai. Warm Regards,

10/10 Excellent

Shamsuddin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My new home in Mumbai
Amazing stay, very friendly and helpful staff, specially manager Nikita very helpful on receiption. Surely I will recommend this hotel to my family n friends. Security very nice. Hygienic.
Stayed 2 nights in Apr 2021
Response from Team Hyatt Regency Mumbai on 19 May 2021
Dear Guest, Greetings from Hyatt Regency Mumbai!! Thank you for taking the time to share your feedback regarding your recent stay at Hyatt Regency Mumbai. We genuinely believe in looking after our guest with warmth and care. Your acknowledgment shows that we have succeeded in our efforts and acts as a great source of inspiration for the team. Hope your plans bring you back to the hotel soon. Warm Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021
Response from Team Hyatt Regency Mumbai on 21 Apr 2021
Dear Guest, Thank you so much for your kind review. We are happy to know that you had a good stay experience and we look forward to welcome you back in the upcoming future. Warm Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay.
Stayed 2 nights in Apr 2021
Response from Team Hyatt Regency Mumbai on 7 Apr 2021
Dear Guest, Thank you so much for your review! We are glad to know that you enjoyed your stay at Hyatt Regency Mumbai and we look forward to welcome you back in the upcoming future. Warm Regards,

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2021
Response from Team Hyatt Regency Mumbai on 15 Apr 2021
Dear Guest, We are happy to discover that you enjoyed your time at Hyatt Regency Mumbai and we look forward to welcome you back again. Warm Regards,

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service Rooms also very good room service is very good
Stayed 1 night in Mar 2021
Response from Warm Regards, Team Hyatt Regency Mumbai on 5 Apr 2021
Dear Guest, Greetings from Hyatt Regency Mumbai! Thank you very much for taking the time to review your visit at Hyatt Regency Mumbai. We are glad to discover that you were impressed by our service and rooms. We look forward to welcome you in the upcoming future .

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Warm Regards, Team Hyatt Regency Mumbai on 5 Apr 2021
Dear Guest, Greetings from Hyatt Regency Mumbai! Thank you very much for taking the time to review your visit at Hyatt Regency Mumbai. We look forward to welcome you in the upcoming future .

10/10 Excellent

Naresh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay at a reasonable price
Stay was excellent. I stayed for 5 nights in last week of March’2021. Very comfortable and service is world class. Rooms are good sized and comfortable. Bathroom is neat and clean and shower is good and relaxing. Buffet breakfast is good though a bit repetitive. Lunch and dinner selection are good and reasonably priced. The entire hotel staff is very mindful of COVID 19 and takes good precautions. Good fitness center, Spa and the bar is excellent with good choices of whiskey.
Stayed 1 night in Mar 2021
Response from Warm Regards, Team Hyatt Regency Mumbai on 5 Apr 2021
Dear Guest, Greetings from Hyatt Regency Mumbai! We are happy to know that you enjoyed your stay at Hyatt Regency Mumbai and were impressed by our Room, Spa, Food offerings and COVID precautions practiced at the hotel. We look forward to welcome you back in the upcoming future.

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Excellent staff and food. Worth staying near Mumbai airport
Stayed 2 nights in Mar 2021
Response from Team Hyatt Regency Mumbai on 15 Mar 2021
Dear Guest, Thank you so much for reviewing your recent visist at Hyatt Regency Mumbai. We are glad to know you enjoyed your time and liked our food and services. We look forward to welcome you back in the upcoming future. Warm Regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good property very close to the airport, excellent breakfast.
Stayed 5 nights in Feb 2021
Response from Team Hyatt Regency Mumbai on 2 Mar 2021
Dear Guest, Greetings from Hyatt Regency Mumbai! Thank you very much for taking the time to review your visit at Hyatt Regency Mumbai. I am delighted to read about how much you enjoyed your experience at our hotel and enhoyed our breakfast offerings. We hope to welcome you back soon. Regards,

10/10 Excellent

Deepak Lal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Team Hyatt Regency Mumbai on 27 Feb 2021
Dear Guest, Thank you so much for the review! We are happy to know how much you enjoyed your time at the hotel. We look forward to welcome you back again. Warm Regards,

10/10 Excellent

Naveen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was amazing- room , cleanliness , the ambience
Stayed 1 night in Feb 2021
Response from Team Hyatt Regency Mumbai on 20 Feb 2021
Dear Guest, Thank you so much for the review! We are delighted to know that you enjoyed your stay at Hyatt Regency Mumbai and we look forward to welcome you back again. Warm Regards,

10/10 Excellent

Sony

Stayed 1 night in Feb 2021
Response from Team Hyatt Regency Mumabi on 24 Feb 2021
Dear Guest, Thank you so much for your review and we look forward to welcome you back again. Warm Regards,

10/10 Excellent

asimc, Mumbai

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's conveniently located next to the international airport and lives up to its name.
Stayed 1 night in Jan 2021
Response from Team Hyatt Regency Mumbai on 27 Jan 2021
Dear Guest, Thank you so much for the review! We are happy to know that you enjoyed your visit at Hyatt Regency Mumbai and we look forward to welcome you back in the upcoming future. Warm Regards,

10/10 Excellent

vivek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyatt Comfortable
Wonderful stay. Courteous staff, excellent room and beat location
Stayed 4 nights in Jan 2021
Response from Team Hyatt Regency Mumbai on 25 Jan 2021
Dear Guest, Thank you so much for your kind review. We are glad to know that you had an amazing experience and we look forward to welcome you back in the upcoming future. Regards,

10/10 Excellent

KaushalMehta, Mumbai

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel amenetites was super but services was too slow might due to high occupancy of the hotel.. overall very good stay.
Stayed 1 night in Jan 2021
Response from Team Hyatt Regency Mumbai on 18 Jan 2021
Dear Guest, Greetings from Hyatt Regency Mumbai. Thanks for the review. While we’re happy to know that you were happy with the amenities, it is disheartening to hear that you did not have a great experience with our services. Your feedback is very valuable to us and please be assured that the same has been noted and is pointed out to the concerned department. We thank you for your patronage & look forward to see you again soon! Warm regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good near mumbai airport
Great hotel. The staff was good but the room service was at times very very slow. Great if you need to be close to Mumbai airport.
Stayed 2 nights in Dec 2020
Response from Team Hyatt Regency Mumbai on 11 Jan 2021
Dear Guest, Greetings from Hyatt Regency Mumbai!! Thank you very much for having taken time out to post your review. It was indeed a great pleasure having you with us. We all are delighted to read such encouraging comment. The same has also been conveyed to my team. Your encouraging words will help us further in improving our standards. We assure you of best of our services at all given times and look forward to your visit again. Warm Regards,

8/10 Good

Verified traveller

Stayed 3 nights in Dec 2020
Response from Team Hyatt Regency Mumbai on 11 Jan 2021
Dear Guest, Thank you for sharing your feedback about your recent visit. We are pleased to hear that you have enjoyed your time here and we look forward to welcoming you back in the upcoming future. Regards,

10/10 Excellent

Anand

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms and excellent service
Hotel rooms are excellent. Dinner and breakfast was included in the package which meant we did not have to go out during peak covid season. The staff provided great service with food delivered to our rooms. Extra precautions were taken about cleanliness and social distancing. Parking location doesn’t have ventilation so an issue if you have a driver and car for overnight stay. They do have outside parking spaces which can be used in these cases. We had a third person in the room which created a hiccups during check-in but was sorted right away. Overall the stay was excellent and comfortable.
Stayed 1 night in Aug 2020
Response from Team Hyatt Regency Mumbai on 11 Jan 2021
Dear Guest, Greetings from Hyatt Regency Mumbai!! Thank you for taking the time to share your feedback regarding your recent stay at Hyatt Regency Mumbai. We genuinely believe in looking after our guest with warmth and care. Your acknowledgment shows that we have succeeded in our efforts and acts as a great source of inspiration for the team. Hope your plans bring you back to the hotel soon. Warm Regards,

10/10 Excellent

mahmedharun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Hyatt Regency Mumbai on 20 Nov 2020
Dear Guest, Greetings from Hyatt Regency Mumbai! Thank you very much for taking the time to review your visit at Hyatt Regency Mumbai. We look forward to welcome you back again in the upcoming future. Warm Regards, Team Hyatt Regency Mumbai

8/10 Good

Sarika

Liked: Staff & service, property conditions & facilities, room comfort
It was good
Stayed 7 nights in Sep 2020
Response from Hyatt Regency Mumbai on 20 Nov 2020
Dear Guest, Greetings from Hyatt Regency Mumbai! Thank you very much for taking the time to review your visit at Hyatt Regency Mumbai. Warm Regards, Team Hyatt Regency Mumbai

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2020
Response from Hyatt Regency Mumbai on 20 Nov 2020
Dear Guest, Greetings from Hyatt Regency Mumbai! Thank you very much for taking the time to review your visit at Hyatt Regency Mumbai. We look forward to welcome you back again in the upcoming future. Warm Regards, Team Hyatt Regency Mumbai

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was pretty rude all the time all theshifts They need to be litttle more polite
Stayed 1 night in Sep 2020

10/10 Excellent

sheetal

Liked: Cleanliness, staff & service, property conditions & facilities
The room had no sanitizer no soap bar on the wash basin only one towel it was like being in a budget hotel
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

6/10 Okay

Nadim

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
It’s not good to serve tea in used cup
Stayed 5 nights in Mar 2020

10/10 Excellent

Manoj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Liran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fect hotel
Very nice and welcoming place. Let us enter the room early and after we saw the place and the people, we becided we have nothing to look for in Mumbai this time, we stay in the hotel for a day and a half and our next exit was to the airport. The food is exellent, the service is exellent, the room is amazing, the pool was fantastic. One thing that I can suggest to make it even more perfect, a bit more toys in the Gymboree may be helpful. We will defenetly return to this hotel
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Joy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A business hotel with Excellent quality and servic
Hyatt Regency Mumbai was an exceptional hotel for business travelers needing to use an airport hotel close to the airport. The service, level of food quality and overall attention to every detail was above any of the hotels in the area. I used the Regency Club to work and entertain guests and it was quiet and a very good use of our time. The Italian Food Restaurant was very good quality food and excellent selection of wines. The front desk service attended to every need and the bellmen were amazing. I would recommend this hotel to every business traveler needing a hotel near the airport.
Stayed 2 nights in Feb 2020

6/10 Okay

Cena, New York, NY

Travelled with family
Liked: Cleanliness
The hotel lobby and our room was beautiful. However, the incense in the lobby was too much. I didn't really like the food as everyone's pallet is different. There is a lot of security which one can appreciate depending on the person. The location of the hotel is not walkable to anything. The the pool was under maintenance so we were disappointed with that.
Stayed 7 nights in Dec 2019

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property great service expensive drinks
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

DaveB, Pullman, WA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a true 5-star property, VERY close to the airport. If you have any experience with Mumbai traffic, you will know that is a BIG deal. Luxurious sunken bath area, deep soaking tub, spacious room, and extremely comfortable bed. I needed a good rest before a long flight home, and this was just what the doctor ordered. Only minor quibble is that a few more outlets would have been nice. Like many, I have a lot of devices to charge when I travel.
Stayed 1 night in Jan 2020

10/10 Excellent

HT, Los Angels

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service staff Prashant was excellent in Restaurant at the lobby area. Food was good. Could use more lighting in the room.
Stayed 1 night in Jan 2020

10/10 Excellent

Indrani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Ravindra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 2 nights in Dec 2019

8/10 Good

NAEEM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel - Strange Club Lounge Policy
I really wanted to give my stay full marks but couldn’t due to one significant issue - hotel has a policy of no children within the Club Lounge between 18:30 - 20:30. This is an issue as this is the only time canapés are served. Reason given was it was due to alcohol being served at that time but they have the Glasshouse Restaurant and Stax bar serving alcohol and no restiriction on children being there. On one night we were placed in the board room as an alternative and I was served alcohol in there by the staff so why children can’t be in the Club makes no sense if the hotel are sticking to this explanation. The real reason in my opinion is that the club doesn’t have enough seating to accommodate everyone between these hours so they have penalised families. Apart from the sour taste regarding the club experience I can not fault any other aspect of this hotel.
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very closely located to the airports and is very nice neat an clean hotel. The rooms were very spacious and provided nice view from the windows. The dinner and breakfast choice was really enormous, though it was a bit crowded due to the peak season. Overall I would definitely stay again at this property.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and close to the airport. BREAKFAST STAFF WAS EXCELLENT
Stayed 7 nights in Dec 2019

10/10 Excellent

Amit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Krishnaraj and Ishaan were outstanding
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff were extremely professional and helpful
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very close to the airport and is very neat and one of the topmost in Mumbai. Although this was my first stay in Mumbai and I would say the first impression makes it perfect. Although it was quite crowded as we can imagine this was year end and there was marriage season going on, but still they have managed the expectation.
Stayed 2 nights in Dec 2019