Executive Room, 1 King Bed | Pillow-top beds, in-room safe, soundproofing, rollaway beds
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Reviews of Hotel Planet Plaza

2.5 out of 5
Hotel Planet Plaza
Andheri Kurla Main Road, Opp/ Mukund, Nagar Hosp., Marol, Andheri East, Mumbai, Maharashtra

Reviews

5.4
Rating 10 - Excellent. 12 out of 97 reviews" "
Rating 8 - Good. 13 out of 97 reviews" "
Rating 6 - Okay. 26 out of 97 reviews" "
Rating 4 - Poor. 20 out of 97 reviews" "
Rating 2 - Terrible. 26 out of 97 reviews" "

6.0/10

Cleanliness

5.8/10

Staff & service

4.8/10

Amenities

5.6/10

Property conditions & facilities

3.0/10

Eco-friendliness

Reviews

6/10 Okay

Vishnu, Vacoas

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
5mins from the International Airport but the rooms are very dirty, not good at all for a tourist! The area is very noisy and not convenient for everyone!
Stayed 2 nights in Mar 2024

2/10 Terrible

Pooja

Stayed 2 nights in Dec 2023

2/10 Terrible

RAZIA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unclean Shady Hotel...Did not feel safe
As soon as we entered, we were told that we had to pay extra for AC room. In Mumbai, every hotel room is by default an AC room. This was a scam. The rooms were not clean and the bathroom condition was pathetic. There was no privacy as there was a window above the door and it could not be closed. The overall vibe of the hotel was shady and I could not keep my wife alone in the hotel. It looked very unsafe. The hotel was filled with bad smell. There was no sanitizer or room freshener. We did not even stay there for an hour. We checked out within an hour and had to book another hotel which had room implying an AC room. Pathetic experience of Hotel Plante Plaza and even Hotels.com.
Stayed 1 night in Nov 2022

4/10 Poor

ASHWANI

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Bit dirty and worned out hotel
The hotel photos looked fine on the apps but upon check in, the bedsheets did not look cleaned since a long time, the room was somehow cleaned but not spotless (old fixtures) and there were lots of mosquitoes even though there was a repellent machine. Budget hotel in a very busy and loud sometimes district of Mumbai
Stayed 2 nights in Feb 2020

6/10 Okay

will do the job, addis

Disliked: Property conditions & facilities
The place is very near to the airport The shower do. It have running water, you need to collect water in to the bucket before taking shower
Stayed 1 night in May 2017

2/10 Terrible

Nikhil Balavant

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience! No one should go to this hotel. No cleanliness, not even have a shower facility. Dirty toilet, very tiny rooms.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unsafe hotel with rude management.
Management was unkind. The staff would continuously stare every time I would leave the room. Twice I found a staff member sitting outside my room. On the last night, without being informed, we were locked out after returning late. Upon entering the room, I discovered someone had showered inside my shower. I would not recommend this for a comfortable or safe stay.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Birgit, Berlin

Disliked: Staff & service, property conditions & facilities
transferred to another hotel of the same "branch"
Arriving at midnight after a long long ride I was transferred to another hotel. No explanation why! Staff was very unfriendly and rude. They wanted me to pay before even seen this new hotel. They told me it's a hotel of the same branch. It was called Cosmo and was not far away from the hotel that I've booked. My comments refer to that hotel! They helped me to get a taxi Rikscha, but asked very pushy for a tip.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Terrible Experience in a terrible environment
I booked the room as almost in advance with Expedia. I checked in at noon. They said that the room they reserved for me is in repair and they have the room for me in an other hotel. The other hotel -named Apex was a place that I wouldn't choose and therefore I don't blame the people at Apex Hotel. I felt insulted by the Planet Plaza Hotel receptionist and by the people at Expedia

6/10 Okay

Verified traveller

Good
Stay was good, ambiance of room was good, courteous staff.

4/10 Poor

sorry, b

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL IS AWAY FROM RAILWAY. I could not stay
my experience was very bad. Even after booking and paying, I was not allowed to check in and diverted to a budget hotel Named Cosmo,where there are no proper facilities/amenities

4/10 Poor

sonu, ch

Disliked: Property conditions & facilities, room comfort
Budget hotel. Good for a single night stay
It is near the airport but really a budget hotel. Small rooms. Not recommended to stay with family because of its size.

6/10 Okay

Praga, London

Liked: Staff & service
Disliked: Cleanliness
Budget hotel I can't offer any star for this hotel
Hotel location is really bad but Hotel management and staff are good they are so friendly it made us peace.

2/10 Terrible

very bad hotel , alhammadi hassan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My experience in the hotel
Bad smell in the hotel and the room, the room and the bathroom is too small not suitable for humans،I could not stand the filth of the hotel 30 minutes , I made the check-out after the check-in in 30 minuets -in.

10/10 Excellent

SRINIVAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Raewyn, New Zealand

Disliked: Cleanliness, property conditions & facilities, room comfort
On arrival I was transferred to another Hotel
I did not get to stay as I was immediately transferred to the Cosmo Budget Hotel without being asked if that was ok. On arrival at the Cosmo I was very surprised at the area surrounding. As they could see I was not happy they quickly showed me a room. It was clean but small. I was a bit uncertain about the area to start with and it was very difficult to be picked up in a car, no room and hard to find. However as I got used to the area I enjoyed my stay. 4 nights

2/10 Terrible

Ramkumar, Chennai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is not a hotel at all, expedia pl. don't misled
It is a terrible place, not a hotel at all. Something like a small trading place, made as "so called" hotel. It is near a shanty, and you will hear all shanty noises. Don't ever think of it, even it is offered for free!

2/10 Terrible

Farzana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Pappana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

2/10 Terrible

Never use exped, Kotecha london

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hell hole
I am not impressted in a hell hole, the pleace like as if used by prodtitutes thanks a lot .i will never be useing you again and sent me any offers. Jyoti kotecha

2/10 Terrible

Parag, Hyd

Disliked: Staff & service, property conditions & facilities, room comfort
Pathetic hotel
Pathetic hotel. Don't get fooled by the fancy pics. The hotel is in a shady area surrounded by shanties. Hopelessly insecure area. Stay at a lodge...but not here.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
first of all when i went to that hotel he told he hasnt got the room and sent me to another hotel the hotel he sent was in very untidy location but the rooms was ok for one night stay.

4/10 Poor

YGC, PUNE

Disliked: Cleanliness
Just ok for few hours for taking flight
Hotel charging Rs.400/- for International Airport was too much for 2 km drive. Hotel management is taking undue advantage of the guest.

2/10 Terrible

Manoj Rajwani, Curacao Ned. Antt.

very small hotel its like a store and they convert
very small hotel its like a store not a hotel and i trust Expedia and book this hotel but was very bad experience as Expedia i don`t know how they link kind of this hotel. very bad experience there was not place for breakfast in the hotel you order your breakfast and they will bring to your room so you can imagine how small hotel would be.

8/10 Good

JAP, Baltimore, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Very Good. I would stay again

4/10 Poor

anitha, new zealand

Disliked: Cleanliness, property conditions & facilities, room comfort
bad experience
First of all I was not given accommodation in the booked hotel, ( planet plaza)put me in hotel cosmos,not given advance information,on the way to hotel was told by the driver I will be going to different hotel due to electricity problems, when asked to cancel said, could not do it,hotel room full of dust on glasses and water jug, overall very bad experience, not worth.

6/10 Okay

unique, USA

Liked: Cleanliness, room comfort
good for short stay
hotel is difficult to find. You really have to look for Mukund Hospital since the hotel is right opposite to the hospital. Very close to Leela hotel. The hotel stay was good. My room has AC doublebed. The bathroom was clean too. OK to use this hotel for short layover at a budget price. We arrived late night around midnight and ordered food through hotel staff and the food was really good.

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
not recommended at all
we have booked this hotel for one night arriving noon time to Mumbai domestic airport and flying the next day from the international airport. As it says on the Hotel.com page, these hotels supposed to provide shuttles between the hotel and the airports. We have contacted the hotel front desk to arrange the shuttle from and to the air ports but there were no shuttles! They even ripped as off arranging a car taking us to the international airport for 400 rupees (3 min drive). Also, the hot water in the showers could only be used as “hot bucket”

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not recommend to anyone
Hotel rooms are very small, and also its location is not good. Not a single taxi driver knows about this Hotel, From front it looks like a small restrauant. Bed sheets of room is in bad condition, asked to House keeping staff to change it and his answer was 'These are clean bed sheets, and rest are in worse condition'

6/10 Okay

sp, london

Very close to international airport
The hotel is clean and well presented. The room is very small and felt claustrophobic, which then caused the smell from the bathroom to drift into the room. We had an airport transfer included but we needed an extra one which was greatly overcharged at INR 500. Outside the hotel people were offering a transfer for 200

6/10 Okay

bommu, pune

Liked: Cleanliness, room comfort
VALUE FOR MONEY
meets the basic necessities. small room, but reasonable for the cost. clean rooms and good airconditioning. good pure veg and non veg restaurants nearby and proximity to the airport

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
A good budget hotel
We were shocked to see the entrance of the hotel as it was on a busy road crammed next to small shops.the exterior of the hotel had fooled us, the interiors were comforting and I really liked the room. It was clean, comfortable with a good ac. Can't say much for the service. We weren't given our complimentary breakfast on the first day and the breakfast given to us on the second day was pathetic. The bread was stale and the omelette was thinner than paper. The hotel has good comfortable rooms but service doesn't get any praise.

6/10 Okay

Iwonaboj, UK

Liked: Cleanliness, staff & service
Good for stay for a few hours before your flight
We spent there a few hours before our early flight. Small room with no window with A/C. Did not hear the noise from very busy and crowded street. Very small bathroom with small sink,bucket and shower in the wall straight on the floor. Dirty towels, not toilet paper.

2/10 Terrible

PARMAR, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
about hotel.
NOT FRIENDLY,I HAD A ARGUMENT FOR WHAT I HAVE BOOKED . AND I HAVE ASKED FOR THAT THEY STARTED ARGUING FOR THE ROOM. I HAVE BOOKED THE HOTEL BECOUSE ITS NEAREST TO AIRPORT. BUT NEXT TIME I AM NOT GOING TO BOOK THIS HOTEL ,IF YOU DONT HAVE A MONEY THEN IT'S OK.ALSO BATH ROOM HAS A WATER DREEPS. NO TOILET ROOL THAT ONE ALSO I HAVE TO ASK;IT WAS BRACKFAST INCLUDED:- THEY PROVID ME 3 PIECES OF BUTER BREAD. ( FROM 1 SLICE OF BREAD THEY CUT 3 AND INE WAS MISSING.) SO OVER ROLL 3RD CLASS.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
We had booked a deluxe room with king size bed through expedia but on arrival was told that the deluxe room is not available and that we had to settle with a room with 2 single beds. Where did the deluxe room with king size bed go that we paid for? Whom should we trust? the hotel or expedia? Rooms are very small.

10/10 Excellent

Lokesh, KOLKATA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My hotel stay
located in marol pipelines,it was not very far away from the commercial shopping centers and malls, and transportation was also easily available. The staff were very polite and the room service was also prompt.

2/10 Terrible

am, mumbai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dont go by the flashy pictures
I had a short stay at this pathetic hotel..i would suggest pls dont go by the flashy pictures posted on the website. the hotel is pathetically located with worst staff. the rooms r not even average not worth paying even Rs. 1000/-. I would not recommend this hotel to anyone of my near and dear ones.

6/10 Okay

h.c.gupta, sikkim

Disliked: Staff & service
Good budget hotel near airport
Good stay

10/10 Excellent

Sandeep, Hyderabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Budget Hotel..
This Hotel absolutely goes with the name of Budget Hotel.. Very neat, great service and light of pockets..

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the airport
my parents stayed for a night and everything went smooth. they did not know hindi or marathi language so i was worried how things go. but they hotel staff were very nice and took care by calling my parents over phone for the airport pickup and made sure they were comfortable during the pickup and hotel stay.

6/10 Okay

Amit, Toronto, ON

Hotel Planet Plaza
Hotel is Okay to stay but is not what they have shown in the picture. Over priced. Someone looking to stay near the airport just for an overnight stay, may consider. Ideally suits single person or a couple. Certainly not suitable for family with Kids. Very compact rooms and really not much room to move around or keep excess luggage

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

tejaswy, hyderabad

Liked: Staff & service, property conditions & facilities, room comfort
A hotel for people with a budget in d in minds
first of all, I appreciated the fact that there was Airport pickup to Hotel and also complimentary breakfast...all in in a reasonable price package. The quality of room was average but it can be better, but free wifi was of great quality. It's location in andheri main road is helpful for you get ready transpiration and food. So, I am content with my stay at the hotel.

6/10 Okay

AJ, London

Disliked: Staff & service
beware of the hotel staff..!!
the hotel is OK..but the hotel staff,..the front desk and managers are crooks...who try to rip you off with their tour packages..,over priced taxi and stuff....

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
OK for few hour stays and want to take a flight
if you want to stay only for few hours (say 5-6 hours) and want a place close to Airport, and if you can afford up to Rs.2K, then yes go for this.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Does what it says on the tin
A very small hotel.... If you blink you might miss it! A compact room which you would expect for a Bombay hotel in this price range. Very clean, friendly staff, wake up call was on time, Very close to the Airport, loads of eating options & bars very local. Overall for 10 hours to kill in Bombay & on budget just right!

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort