Lobby sitting area

Reviews of Ginger Mumbai Andheri (MIDC)

3 out of 5
Ginger Mumbai Andheri (MIDC)
Near Holy Spirit Hospital, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra

Reviews

6.6
Rating 10 - Excellent. 12 out of 67 reviews" "
Rating 8 - Good. 25 out of 67 reviews" "
Rating 6 - Okay. 12 out of 67 reviews" "
Rating 4 - Poor. 6 out of 67 reviews" "
Rating 2 - Terrible. 12 out of 67 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

5.0/10

Amenities

7.0/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Varun

Travelled with family
Disliked: Property conditions & facilities, room comfort
Worst Hotel
Do not rely on the photos. This hotel is really pathetic. It was middle of the night, we looked at the room and decided not to proceed with this hotel. Try other Ginger branches
Stayed 1 night in Dec 2023

4/10 Poor

Arjun

Disliked: Cleanliness, property conditions & facilities
Not worth it
Not good. Badly maintained.lacks cleanliness. Very congested. Bathrooms need maintenance. Restaurant is very small for the capacity of guests. Food is not replenished in time. Overall a very bad experience.
Stayed 1 night in Dec 2023

2/10 Terrible

Rajesh

Disliked: Property conditions & facilities, room comfort
Not upto the mark
The receptionist was not informed us about restaurant timing n all ..they should be well trained...they don't smile at the desk ...fo manager should take training of all this...the besic courtesy was missing...there was only one towel at room...dentel kit was missing...
Stayed 1 night in Nov 2023

6/10 Okay

Kanwar

Business traveller
Liked: Staff & service
Stayed 1 night in Nov 2023

2/10 Terrible

Kusai

Business traveller
Disliked: Cleanliness, staff & service, amenities
The bed sheet not changed Had stains on the same Very slow and pathetic response to the requirement Many lights not working in room
Stayed 1 night in Nov 2023

8/10 Good

Rakesh

Stayed 2 nights in Oct 2023

8/10 Good

Jameel, Shoreline

Travelled with family
Liked: Cleanliness
A pleasant experience
Stayed 2 nights in Oct 2023

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and comfortable stay
Stayed 3 nights in Oct 2023

10/10 Excellent

Sandeep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed with my family for 5 days in hotel and the experience was awesome. The staff at this hotel were so friendly and helpful. The rooms were spacious, clean and well-maintained. Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice. Thanks for making our visit to Florence that much better.
Stayed 6 nights in Sep 2023

6/10 Okay

Rakesh

Liked: Cleanliness
Disliked: Staff & service
Very poor room service
Stayed 2 nights in Sep 2023

2/10 Terrible

Harsha

Stayed 1 night in Mar 2023

4/10 Poor

Srikanth

Stayed 1 night in Feb 2023

2/10 Terrible

Varun

Stayed 1 night in Jan 2023

8/10 Good

Samik

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Place
Great stay, close to Airport. Very supportive front office. Good food
Stayed 3 nights in Jan 2023

4/10 Poor

Rajesh

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

SANDEEP

Business traveller
Disliked: Cleanliness, property conditions & facilities
This hotel is under ronnovation and doesn't look anything like the pictures we see. It's not usual Tata Group Ginger Hotel to be honest. It's like any other 2 star lodges/hotels. Doesn't qualify for 3 stars as it stands today.
Stayed 1 night in Nov 2022

8/10 Good

Sabina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you here for tourist thing, it's far from most of tourist attractions. It's better you book hotels nearer to the southern part of Mumbai.

6/10 Okay

Nishant

Stayed 1 night in Oct 2022

4/10 Poor

Rameshkumar

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I cancelled the room immediately, and shifted to another hotel.
Stayed 1 night in Sep 2021

10/10 Excellent

ALBERT RENO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth every cent
Great value for money.... comfortable...... Special shoutout to Monu from reception for excellent service
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't get tax invoice. Therefore I hate to use you again and may book complaint with tax authorities through appropriate manner.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for money Good food good attention of staff
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Avoid if you get better place to stay for bit more
Won't recommend this place for the price they charged and they're charging. There are even better place to stay in this area which are similar in price and much better options. AC stopped.working in a middle of the night, their breakfast was horrible and not as per TATA standards.

6/10 Okay

Suyog

Liked: Cleanliness
The hotel is clean and well maintained. The tariffs are to high for the kind of hotel it is. The ingress and exit out of the hotel is tough because of the location of the hotel.
Stayed 3 nights in Mar 2018

6/10 Okay

Rajesh

Liked: Staff & service
Not a torch bearer for Tata
A Tata Enterprise, this hotel does not live up to the reputation of Tata. The check in process is faulty and does not encourage first in - first served philosophy. Considering the tariff, the room and facilities are spartan (I have stayed in far better hotels at lower costs in Andheri East
Stayed 1 night in Jan 2018

8/10 Good

ZAKLENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 4 nights in Nov 2017

8/10 Good

neha, pune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place close to market
Good value for your money . Good hotel. Big rooms and clean.
Stayed 2 nights in Oct 2017

2/10 Terrible

Narcinva

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Hemachandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, good service.
Value for money, Comfortable, Helpful staff, Responsive Front Desk staff. Enjoyed the buffet breakfast. Good Restaurent on the ground floor.

2/10 Terrible

Salil, Bangalore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ginger-Mumbai - not good
I reached hotel in the midnight, was about to sleep and noticed lots of bedbugs on the bed-sheet and pillow, this was horror to me. Immediately called Desk manager, he also took picture of bedbugs. then, I was shifted to another room. one of the Bathroom bulb was fuse, bedside lamps were broken and no light, Tea pot was not working. This hotel is not upto the mark.

6/10 Okay

Tom, Mumbai

Liked: Cleanliness, room comfort
Disliked: Staff & service
Big room...but bad service
Everything is outsourced here and the service quality justifies it. You get unwashed spoons, plates, tea made in ruined milk...and for everything....they will give you an unapologetic "sorry sir". Staffs are rude and always just stares at you as if you are doing something wrong. The room size and house keeping service is good. Reception and restaurant service is very bad.

6/10 Okay

sumantra, D S Enterprises

Liked: Cleanliness, property conditions & facilities, room comfort
effcient, no frills value for money business hotel
very polite staff, fairly efficient, however found it strange when the restaurant manager refused to serve a 'finger bowl' instead telling me to wash my sticky fingers from eating Indian food in the rest room outside in the lobby - very strange indeed!need to fix a few issues such as the health faucet in the toilet

10/10 Excellent

Ketan, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not far from airport
The hotel staff is very dedicated. I had forgotten my bag at the hotel front desk and left for the airport. When I called the hotel front desk person (Mr.Chavan think) was very efficient to arrange a taxi and had my bag delivered by another taxi within 20 minutes as I had no time to go back to the hotel and reach the airport on time. They were very thoughtful in handling such a situation. I am very thankful to them for helping me out.

8/10 Good

Surendranath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strongly recommend
Real value for money in Mumbai. Professional and courteous service. No frills but simple and functional. Totally satisfied n will not think a second to go back to Ginger If I have to go to Mumbai

8/10 Good

Surendranath, Vijayawada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money in Mumbai
Thoroughly enjoyed our stay. Staff very helpful n courteous. No frills but everything is neat n functional. Didn't try food there. I found good number of working ladies patronizing the hotel which means the place is pretty safe for women to stay too. Strongly recommend.

6/10 Okay

Verified traveller

Disliked: Room comfort
Moderate quality
Suited to the people who come for short business trip. During our stay the tv setup box was not working and no quick action was taken.

4/10 Poor

SA, japan

Disliked: Cleanliness, staff & service
Disappointment!!!!!
I said in Ginger Andheri for two days and let me tell you the experience was not at all good. The room assigned to us had a defective lock. The mechanics came at 11 in the night to repair it.....Later I came to know this is not only the problem with us. I saw 3 more people complaining about the lock. On the 2nd day when house keeping staff came in he only changed towels and not the bed sheet, requesting that we are currently short of the cleaned once and it would be great if you can manage one more day with the same sheet. He didn't even bothered to clean the dustbin.......Also, I had an urgent requirement for printouts for which they charged 5/page. Paying that amount is not a big thing but when you are charging 4-5K for a room, you can do this for free as part of customer satisfaction and retention........

8/10 Good

sonali, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth every penny spent
Hotel staff was very supportive and stay was very comfortable.

8/10 Good

sumantra sen

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

pradeep khandelwal, nagpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
what is this mean ?
If the tarriff charges r ok then I will keep commig.

6/10 Okay

Sandeep Arora, New Delhi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A no-frills hotel with no service
Being a Ginger Hotel, I was expecting a much better experience but I was definitely not satisfied with my stay. The Housekeeping and maintenance of the room left a lot to be desired. Even tea bags do not get replenished unless asked for. Rather than keeping disposable cups for tea/coffee they should have Mugs which are more convenient and would be more cost effective. The bathroom was not cleaned properly. The breakfast was very average despite the fact that they charge extra for the breakfast. Overall, I do not think I would consider staying at Ginger again.

8/10 Good

Gemmevampire

Liked: Staff & service

10/10 Excellent

sumantra sen, bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills business hotel - ideal for business trav
very comfortable stay, located conveniently close to our areas of work. The hotel is ideal for business travel, no frills, value for money, of course the surroundings are not great, but then cant have it all i guess

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than what I anticipated.
Hotel was more than adequate for the rating and I would stay there again. Attached to a very nice restaurant next door. All staff had an excellent can do attitude. However, the WiFi was slow but the hotel accepted this comment and I was told that they were trying to improve it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. Good staff.
Our stay was very pleasant and the ambience was very conducive.we enjoined the stay.

6/10 Okay

Verified traveller

Liked: Cleanliness
value for money
overall OK

8/10 Good

Tejas Shah, Vadodara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Business Hotel
Good business hotel, Room, service, food very good.4 out of 5.

10/10 Excellent

Dr R S Goswami, Bhopal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort Stay
Hotel is clean,Services are exccellant

8/10 Good

raggy420, Jalandhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Business Hotel
Great Staff but free wifi did not work for all the three days. Food available in hotel is not recommended though staff is really good.