Exterior

Reviews of Hotel Zvezdnaya

3 out of 5
Hotel Zvezdnaya
2. bldg.1, Argunovskaya Street, Moscow

Reviews

6.6
Rating 10 - Excellent. 15 out of 81 reviews" "
Rating 8 - Good. 26 out of 81 reviews" "
Rating 6 - Okay. 19 out of 81 reviews" "
Rating 4 - Poor. 4 out of 81 reviews" "
Rating 2 - Terrible. 17 out of 81 reviews" "

7.0/10

Cleanliness

6.6/10

Staff & service

2.0/10

Amenities

6.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

IURII

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

IURII

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

YURIY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

YURIY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

IURII

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very bad service
Stayed 3 nights in Jun 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Alex, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Zvezdnaya very close to an underground metro station
Stayed 2 nights in Sep 2018
Response from Zvezdnaya on 14 Nov 2018
Thank you for visiting our hotel.

8/10 Good

Dennis, Beersheba

Liked: Cleanliness, staff & service, room comfort
Hotel Zvezdnaya
The hotel is located far from the city center, but with the Metro (nearest station is a 20 minut walk away) you can get there. The rooms are clean, free wi-fi is available.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
This is one or at most two star hotel. I can't understand why it is rated as three star property. The only upside is a great view from high floors -- that's it. Rooms are outdated, but bathrooms are even worse. However, the worst part of this hotel is the staff -- absolute ignorance.

10/10 Excellent

Dmitry, Sacramento, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Reasonable price
I've stayed in hotel for 4 nights. I'm fully satisfied about comfort and price. But the beds is too old and cafe on a first floor is terrible. Prices to high! So anyway I'm recommend this hotel to anyone because the price is very good

2/10 Terrible

m42geo, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel
No one speak a word of English in this hotel, the staff is very unfriendly. Rooms are dirty. It is miles away from the nearest metro station. Unless you can speak Russian, forget about staying at this hotel. You will have the worst experience ever.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
service is very slow
this hotel have 2 ATM outside have a shopping store you can buy something

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Short stay
Be careful when choosing a hotel that shows you pictures shot at night. Something is being concealed. There was a stale dampness to the floor level I was on. I did not enjoy my stay at this hotel. The staff are professional and try to be helpful. Considering this is my first visit to Russia. Perhaps I am aiming too high.

8/10 Good

Verified traveller

Liked: Staff & service

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Is ok if price is low and u need 1 night to stay
For standard rooms toilet and bathroom are shared between 2 rooms?!!! The hotel is located far from metro (subway) - around 20 minutes walking, it's not easy to find the place. Half of the hotel is under construction hopefully this will improve the place in future. Now the hotel have not good reputation.

6/10 Okay

Amparo, Colombia

Liked: Cleanliness, property conditions & facilities, room comfort
Budget. If you speak russian would be better
The room was very clean and well furnished, for the price i think is good, big room and confortable, the restaurant offers good food for good price.You have to walk to/ from train station about 10-15 minutes or get a tram to the station close to the hotel The building is old and need more updates. Half of the staff at the reception don't speak a word in English and don' t want to make an effort to understand and help the clients but others ,even dont speak English are very helpful and will try to undertand what do you need and help effectively.Is a kind of luck who are at the reception. Near you can visit by a short walk the tower of Communications, the centre of Exhibitions with nice buildings but inside bad conditions, the monument to the space explorers and go the the Cosmos hotel to the folk dances highly recomended!

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Алина на ресепшене систематически портит отдых клиентам, систематически грубит и совершает очень плохие поступки
Stayed 3 nights in Jun 2021

4/10 Poor

Natasha

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Jun 2021

4/10 Poor

Natasha

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
***
I used to love the hotel, and always stayed there when in Moscow. But this time around one of the staff was incredibly rude, and so I even left the hotel when it was paid and stayed elsewhere. But it's only one person (a receptionist named Alina). Otherwise, the hotel is nice
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 8 nights in Jun 2021

10/10 Excellent

Anatolij

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Всё устроило.
Stayed 2 nights in Jun 2021

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

6/10 Okay

Vadim

В сегменте блочных номеров вариант вполне добротный. Уютно, более-менее современная мебель. На один-два дня рекомендую.
Stayed 1 night in Jun 2021

8/10 Good

Ekaterina

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Vital

Business traveller
Liked: Staff & service, room comfort
Stayed 3 nights in May 2021

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Цена соответствует качеству.
Stayed 5 nights in Oct 2018
Response from Звездная on 12 Nov 2018
Спасибо, что посетили наш отель. Приезжайте снова.

8/10 Good

Andrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

8/10 Good

Maksim

Liked: Staff & service
Stayed 1 night in Nov 2017
Спасибо за Ваш отзыв

8/10 Good

Maksim

Liked: Staff & service
Stayed 1 night in Nov 2017
Спасибо за Ваш отзыв

6/10 Okay

Anna

Liked: Staff & service
Disliked: Cleanliness
Заказывали стандартный номер. Дали номер в котором туалет и ванная комната были на два номера
Stayed 1 night in Aug 2017

2/10 Terrible

Polina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Хамство и проженные администраторы
Отвратное отношение, невкусные завтраки, вонь в номерах, тип 3 звезды не соответствует! Ванна и туалет грязные! Через закрытые окна слышно шум машин так что уснуть невозможно! Матрасы старые! Пружины впиваются в спину!!!! Жалко отданные деньги! Бронировали онлайн и нам отказались вернуть деньги!
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice hotel, Nice rooms. Receptionists aren't always friendly.
Stayed 4 nights in Aug 2017

2/10 Terrible

esteban

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel de muy mala calidad no recomendable
Pésima la atención de Recepcion. No hablan ingles. El desayuno muy malo y pobre. Habitaciones sucias y lo mas desagradable es que hacen el aseo cada 3 días. Sin dudarlo no lo recomiendo.
Stayed 9 nights in Jun 2017

6/10 Okay

Daniel

Disliked: Staff & service
Lo mínimo esperado.
Lugar tranquilo, instalaciones operativas. Como local e instalaciones esta bien, lo minimo esperado. La atención del personal es terriblemente mala. Te ira bien si no tienes que interactuar con algún empleado.

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Удобный, чистый, уютный отель по доступной цене .
Отель соответствует цене. Уютно, быстро, все по-деловому. Будет возможность, еще раз воспользуемся. Не понятно, почему в отзывах было сказано о плохой атмосфере в гостиннице, ничего такого не заметили. Ночной вид их окна на телебашню - восхищает.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

svetlana, Казань

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Хорошая госитиница.
Мне все понравилось, одноместный номер по очень доступной цене. Номер был чистый, простой и очень аккуратный. Есть все для комфортного проживания.

6/10 Okay

viktor

Просто бюджетно
Был одну ночь, стандарт одноместный 1400 номер. Поздний заезд и кафе внизу до 22 часов работало. Доброжелательные девушки на рецепшен. Номер нормальный, но запах старого фонда. Окно не открыть - шум. ВДНХ рядом - 30 минут пешком парком. За 2900 руб в центре адекватно. Завтрак прост по ассортименту. В целом3,5 балла из 5 х

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Бюджетный вариант
В описании отеля написано, что есть бесплатная бутилированная вода. По факту в номере её нет, позвонили на ресепшин, где сказали, что воду нужно заказывать с утра. На вопрос, что делать тем, кто заселился вечером обещали подумать и перезвонить, но судя по тому, что не перезвонили, наверное ничего не придумали.

8/10 Good

Anna, москва

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
хорошо.
Регулярно останавливаюсь. Хорошее соотношение цена/качество.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort