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Reviews of HOTEL 10

4 out of 5
HOTEL 10
Montreal, QC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 646 out of 1016 reviews" "
Rating 8 - Good. 254 out of 1016 reviews" "
Rating 6 - Okay. 73 out of 1016 reviews" "
Rating 4 - Poor. 27 out of 1016 reviews" "
Rating 2 - Terrible. 16 out of 1016 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea, Toronto

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great location, on major bus routes, near the metro, way access to all the sights. Great dining in the area and a quiet well appointed Hotel to enjoy after a busy day exploring the city
Stayed 3 nights in Mar 2024

10/10 Excellent

Boyd

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Mar 2024
Response from Boris Salazar / Front Desk Supervisor. on 20 Mar 2024
We are thrilled to have received your high review and pleased to have served you well. Looking forward to your next visit.

10/10 Excellent

Patrick

Travelled with partner
Loved this hotel very secure and very stylish. Top notch location around bars and clubs. Staff super nice and bar and food ready when you are. Would definitely go again
Stayed 2 nights in Mar 2024
Response from Boris Salazar / Front Desk Supervisor. on 19 Mar 2024
We are thrilled with your appreciation of HOTEL 10 Montreal, and we thank you for reaching out. It was a pleasure serving you and we look forward to your next visit.

10/10 Excellent

Amrinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great experience. Totally clean. Thanks to house keeping and cleaning staff. Location is also good. Reception guys were helpful. Only thing missing was they don't have microwaves in the rooms. Rest overall experience was fabulous.
Response from Boris Salazar / Front Desk Supervisor. on 19 Mar 2024
Thank you for reaching out with your high appreciation of our HOTEL 10 Montreal, the location, and the staff. Service is of utmost importance to us, and we are thrilled that you enjoyed it. For your next visit, please do not hesitate con contact the Front Desk, a microwave is available for your use by the Reception area.

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel 10 met all my needs. The valet parking is a very nice touch. Our room was as described and the service was incredible. Highly recommend.
Stayed 3 nights in Mar 2024
Response from Boris Salazar / Front Desk Supervisor. on 19 Mar 2024
We are thrilled with your appreciation of HOTEL 10 Montreal and the touches, soft and helpful that make a stay memorable. It was a pleasure serving you and we look forward to your next visit.

8/10 Good

Deva

Travelled with family and small children
Liked: Amenities
For Family stay, it was a great location in the heart of the downtown and all the amenities are close and walkable. The exhaust fan in the washroom was not working.
Stayed 2 nights in Mar 2024
Response from Boris Salazar / Front Desk Supervisor. on 19 Mar 2024
We are thrilled with your appreciation of HOTEL 10 Montreal and our location, and we thank you for reaching out. It was a pleasure serving you and we look forward to your next visit.

6/10 Okay

Makram

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice hotel given the surrounding area but really ugly area. The hotel was fine, but a bit lesser in value than it's cost.
Stayed 3 nights in Mar 2024
Response from Boris Salazar / Front Desk Supervisor. on 19 Mar 2024
We thank you for reaching out with your appreciation of our Hotel. Northern weather and the light of a yet to be spring can always diffuse the look of any surrounding. We look forward to a next visit during more favorable weather to show the beauty of Montreal.

10/10 Excellent

Karine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Mar 2024
Response from Boris Salazar / Front Desk Supervisor. on 19 Mar 2024
Thank you for reaching out with your high review. It was a pleasure serving you, and we look forward to your next visit.

6/10 Okay

Katayoun

Stayed 1 night in Mar 2024
Response from Boris Salazar / Front Desk Supervisor. on 14 Mar 2024
We thank you for reaching out to HOTEL 10 Montreal. It was a pleasure serving you. If there are any details of your stay you would like to share with us, please feel free to contacts us again.

10/10 Excellent

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and updated
Stayed 2 nights in Mar 2024
Response from Boris Salazar / Front Desk Supervisor. on 12 Mar 2024
We thank you for reaching out with your appreciation. It was a true pleasure serving you and we look forward to your next visit.

8/10 Good

Maurice, Saint Albans

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro: Staff, Facility, Cafe, Location, Bed, View Con: A lot of early hours noise from guests in the halways. Overall: 9 out of 10 and would book again.
Stayed 1 night in Mar 2024
Response from Boris Salazar / Front Desk Supervisor. on 12 Mar 2024
Thank you for reaching out. It was a true pleasure serving you and we look forward to your next visit.

10/10 Excellent

Angus, Sooke

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people who work here are wonderful and attentive. I was initially given a room without power outlets at the desk for working. They solved the issue immediately and without question. The rooms are clean and the beds are comfortable. Bathrooms are well designed, towels are generous, and we had great water pressure. The location is next to St. Laurent which is very convenient for restaurants. The only thing I was not enthusiastic about was the buffet breakfast. I am a little reluctant to comment as the hotel is so great, you have so many options nearby, but it was such a contrast to the great hotel service, here is my view: the breakfast buffet was expensive, mediocre. Moreover it was over by 10am on a Saturday, which was a drag because we arrived at 2am the night before. The $24 fee got me unlimited servings of tasteless government-issue scrambled eggs scooped from a pile, paper-thin bacon, factory sausage, cheap industrial bread, or industrial potatoes. I get that “all you can eat” is going to cost more, but it is not worth a second serving. The coffee was good.
Stayed 2 nights in Mar 2024
Response from Boris Salazar/ Front Desk Supervisor on 12 Mar 2024
Dear Sir, thank you for reaching out with your generous review. It was a personal pleasure to serve you, and I remember you kindly. Your appreciation of our hotel, the staff and the accommodation is received with joy. Our apologies for the breakfast disappointment. Rest assured that your clear evaluation has been passed to the right department and we are in the process of discussing the matter. Your kindness during your stay was much valued, your candor in allowing us to better serve you, much more.

10/10 Excellent

miya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms, absolutely loved the shower! We had a great stay! Great staff!!
Stayed 1 night in Mar 2024
Response from Boris Salazar / Front Desk Supervisor. on 12 Mar 2024
We are thrilled with your review and happy with your reach out to HOTEL 10 Montreal. It was a pleasure serving you and we look forward to your next visit.

10/10 Excellent

Madison

Stayed 2 nights in Mar 2024

10/10 Excellent

Jacques

Stayed 1 night in Feb 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful decor, clean, stylish, helpful/friendly staff, super cool cafe attached, great restaurants, pubs and attractions within 5 minutes walking distance! Highly recommend!!
Stayed 3 nights in Mar 2024
Response from Boris Salazar/ Front Desk Supervisor on 5 Mar 2024
We thank you for your high review and for reaching out to HOTEL 10 Montreal with your wonderful impressions. It was a pleasure serving you and we look forward to your next visit.

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for a hotel close to all the action Montreal has to offer, this is it!
Stayed 3 nights in Feb 2024
Response from Boris Salazar/ Front Desk Supervisor on 5 Mar 2024
We thank you for your high review and for reaching out to HOTEL 10 Montreal with your wonderful impressions. It was a pleasure serving you and we look forward to your next visit.

10/10 Excellent

Dragos Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, safe, good location. I'd happily stay there again.
Stayed 1 night in Mar 2024
Response from Boris Salazar/ Front Desk Supervisor on 5 Mar 2024
We thank you for your high review and for reaching out to HOTEL 10 Montreal. It was a pleasure serving you and we look forward to your next visit.

8/10 Good

Pedro

Liked: Amenities
Stayed 1 night in Feb 2024
Response from Boris Salazar / Front Desk Supervisor. on 22 Mar 2024
Thank you for reaching out, it was a pleasure serving you.

10/10 Excellent

Geng Chen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really nice, convenient hotel to stay at. The staff were exceptionally nice.
Stayed 3 nights in Feb 2024
Response from Boris Salazar/ Front Desk Supervisor on 2 Mar 2024
Thank you for reaching out to HOTEL 10 Montreal. We are thrilled with your appreciation. It was a pleasure serving you and we look forward to your next visit.

10/10 Excellent

Biljana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Boris Salazar / Front Desk Supervisor. on 20 Mar 2024
We are thrilled to have received your high review and pleased to have served you well. Looking forward to your next visit.

10/10 Excellent

Devon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect. It's clean, new and aesthetically pleasing. The staff were lovely. The hotel had a welcoming environment. The complimentary valet was a wonderful touch.
Stayed 1 night in Feb 2024
Response from Boris Salazar/ Front Desk Supervisor on 27 Feb 2024
Thank you for reaching out. We are thrilled to have served you well and to have merited such a wonderful review. It was a pleasure serving you and we look forward to your next visit.

10/10 Excellent

Nimanthika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great.
Stayed 1 night in Feb 2024
Response from Boris Salazar/ Front Desk Supervisor on 24 Feb 2024
We are thrilled to hear that you had a great time at HOTEL 10 Montreal. It was a pleasure serving you. We look forward to your next visit.

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service at the front desk
Stayed 3 nights in Feb 2024
Response from Boris Salazar/ Front Desk Supervisor on 24 Feb 2024
Thank you for reaching out with your kind words. It was a true pleasure serving you and we look forward to your next visit.

10/10 Excellent

Anji

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, consistent temperature in room, very clean hotel with modern decor. I will definitely stay here again.
Stayed 1 night in Feb 2024
Response from Boris Salazar/ Front Desk Supervisor on 24 Feb 2024
We are thrilled to have served you well and to have lived up to your standards. We were delighted to serve you and we look forward to your next visit.

10/10 Excellent

peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay. The staff was amazing and the service was too notch. One concern - the bathroom had a very cold floor, and had no sound insulation. Left whoever was using the bathroom with no privacy.
Stayed 2 nights in Feb 2024
Response from Boris Salazar/ Front Desk Supervisor on 24 Feb 2024
We are very happy to hear that you had a great stay, and thrilled that our staff provided you with top notch service. It was a great pleasure serving you and we look forward to your next visit.

10/10 Excellent

Lorie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room, the staff, the food were absolutely wonderful! The bathrobes were so luxurious, I just wish there were slippers. The neighborhood made me nervous but the valet brought the car around so we felt safe coming and going.
Stayed 2 nights in Feb 2024
Response from Boris Salazar/ Front Desk Supervisor on 19 Feb 2024
We are thrilled to receive your review and truly content having served you well. It was a pleasure having you in house and we look forward to your next visit.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Boris Salazar/ Front Desk Supervisor on 15 Feb 2024
Thank you for your great review. It was a pleasure serving you and we look forward to your next visit.

10/10 Excellent

John

Travelled with family
Great staff and clean quiet hotel
Stayed 1 night in Feb 2024
Response from Boris Salazar/ Front Desk Supervisor on 9 Feb 2024
We thank for your review. It was indeed a pleasure serving you and we look forward to your next visit.

10/10 Excellent

Allure

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Boris Salazar / Front Desk Supervisor. on 20 Mar 2024
We are thrilled to have received your high review and pleased to have served you at HOTEL 10 Montreal. Looking forward to your next visit.

10/10 Excellent

Safia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Feb 2024
Response from Boris Salazar / Front Desk Supervisor. on 8 Feb 2024
Thank you for reaching out. We appreciate your high review and we look forward to serving you again.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good choice at $150/night. Facilities and room were genuinely clean. The area surrounding the building isn't in the best shape, but that's beyond their control.
Stayed 2 nights in Feb 2024
Response from Boris Salazar/ Front Desk Supervisor on 8 Feb 2024
Thank you for reaching out. We are proud of your high review and we are glad to have served you well. For the surrounding areas, like with any winter destination, there is the snow blanketed days, and the sandy melting days in which there is less picture perfect romance. Through them all, we are here to serve you, and to suggest places and activities to complete your stay.

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Boris Salazar/ Front Desk Supervisor on 8 Feb 2024
Thank you for reaching out. We appreciate your high review and we look forward to serving you again.

10/10 Excellent

Allen, Boston

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great value and clean property.
Stayed 2 nights in Feb 2024
Response from Boris Salazar/ Front Desk Supervisor on 4 Feb 2024
Thank you for reaching out. We are pleased to have served you well at HOTEL 10 Montreal, and look forward to your next visit.

10/10 Excellent

Danielle Chassin de

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, spacious room. Extremely comfy beds!
Stayed 2 nights in Jan 2024
Response from Boris Salazar/ Front Desk Supervisor on 3 Feb 2024
We thank you for your review. it was a pleasure serving you and look forward to a next visit.

10/10 Excellent

Lauren, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and friendly service
Stayed 3 nights in Jan 2024
Response from Boris Salazar/ Front Desk Supervisor on 1 Feb 2024
Thank you for your review. We are thrilled to have served you well. We look forward to your next visit.

10/10 Excellent

Rebeca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall 10/10. Hotel was clean, great amenities, excellent customer service! It is in a great location within walking distance to many shops, the Metro, bus stops. This will be my go-to hotel whenever I’m in Montreal.
Stayed 2 nights in Jan 2024
Response from Boris Salazar / Front Desk Supervisor. on 20 Jan 2024
Thank you for reaching out. We are thrilled to have served you well. We look forward to your next visit.

10/10 Excellent

Erica

Stayed 4 nights in Jan 2024
Response from Boris Salazar/ Front Desk Supervisor on 1 Feb 2024
Thank you for sharing your comments. It was a pleasure serving you. We look forward to you next visit.

10/10 Excellent

Katerina, Rowley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We spent 2 nights in Montreal at Hotel 10 for New Year's Eve. The hotel was nice. Staff was nice. It was a bit longer walk to Old Town than I anticipated. More like 25 minutes instead of the 15 I hoped. There are lots of bars and restaurants that aren't far from the hotel, so we enjoyed exploring those. And a couple of times when we were too tired to walk back and forth, we took an Uber which came immediately, and cost less than 10$ for 4 people. We booked this place because we heard it had a bar. We thought that would be fun for NYE. The bar closed about 4 months ago so don't count on that. The lobby had a cute sitting area and a jigsaw puzzle, are you could often seem family or friend working on it which was cute. We parked down the street. While the staff told us parking on the street was totally free on the weekends, we saw this changed on September 2023 when they setup parking meters that are in effect on Saturday and Sunday. Not sure if there were any meter maids out enforcing this - I didn't see any, but then again it was a holiday weekend. Not sure if the valet parking allows in and out throught the day. I would go back again. It was nice.
Response from Boris Salazar / Front Desk Supervisor. on 10 Jan 2024
Madame Simonoff, it was a true pleasure serving you. We much appreciate the value you place on our hotel. Yes, indeed our location in the entertainment district of Montreal offers a myriad possibilities for dining and enjoyment within walking distance, and easily accessed services and transportation. For your next visit, please remember we offer indoor parking with unlimited in and out privileges. Quite convenient during the demands of winter weather. We look forward to your next visit.Cordially,

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect for a just 18 trip. Andvtge decoration is unique
Stayed 3 nights in Dec 2023
Response from Boris Salazar / Front Desk Supervisor. on 10 Jan 2024
Your comments are much appreciated. It was a true pleasure serving you and we look forward to your next visit.Cordially,

6/10 Okay

David, Mississauga

Liked: Cleanliness, staff & service
Hotel was in good location to downtown and Old Montreal. However, the room air was dry. Room service did not come the first day to clean the room.
Stayed 3 nights in Jan 2024
Response from Boris Salazar / Front Desk Supervisor. on 10 Jan 2024
Thank you for reaching out. It was pleasure serving you.Cordially,

8/10 Good

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience at Hotel 10. Will definitely be coming back and recommending. Great location, friendly staff, easy parking with valet, room was nice and clean
Stayed 4 nights in Dec 2023
Response from Boris Salazar / Front Desk Supervisor. on 10 Jan 2024
Thank you for reaching out. We are thrilled to have served you well and much appreciate the value you place you place on HOTEL 10 Montreal, the staff and the services. We look forward to your next visit.Cordially,

6/10 Okay

Naz

Liked: Cleanliness
Disliked: Amenities
property needs slippers in bedrooms photo had a tub but we got a shower in room only staff haven’t deposited remaining $ yet from deposit check in at 4pm when you’re paying over 250$ a day isnt right either
Stayed 2 nights in Dec 2023
Response from Boris Salazar / Front Desk Supervisor. on 9 Jan 2024
Thank you for reaching out. To better serve you during your next visit, please note that Terrycloth Slippers are available on demand through a simple call, dialing zero to reach our Front Desk. Cordially,

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and value. Excellent hospitality
Stayed 2 nights in Dec 2023
Response from Boris Salazar/ Front Desk Supervisor on 31 Jan 2024
We are pleased to hear that you have enjoyed HOTEL 10 Montreal, and that we have served you well. Looking forward to your next visit.

6/10 Okay

denis

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Boris Salazar / Front Desk Supervisor. on 6 Jan 2024
Thank you for reaching out. The staff at HOTEL 10 Montreal wishes you a Happy 2024.

8/10 Good

Andrew

Stayed 3 nights in Dec 2023
Response from Boris Salazar / Front Desk Supervisor. on 6 Jan 2024
Thank you for reaching out to HOTEL 10 Montreal. It was a pleasure serving you. We look forward to your next visit.

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious rooms and modern, valet was slow though and had to wait a while for the person to come back. Parking is also a wee bit overpriced
Stayed 1 night in Dec 2023
Response from Boris Salazar / Front Desk Supervisor. on 31 Dec 2023
Thank you for reaching out. We are pleased to hear that you enjoyed HOTEL 10 Montreal. We look forward to serving you again in the near future.

10/10 Excellent

Ziqing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Boris Salazar / Front Desk Supervisor. on 20 Jan 2024
Thank you for reaching out. It was a pleasure serving you.

10/10 Excellent

Nicole

Stayed 1 night in Dec 2023
Response from Boris Salazar / Front Desk Supervisor. on 20 Jan 2024
Thank you for your recent review. It was a pleasure serving you.

8/10 Good

Maxime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Boris Salazar / Front Desk Supervisor. on 29 Dec 2023
Thank you for reaching out. It was a pleasure serving you. We look forward to your next visit.