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Reviews of Casa Bella Hotel

2 out of 5
Casa Bella Hotel
264, Sherbrooke West, Montreal, QC

Reviews

6.4
Rating 10 - Excellent. 125 out of 1003 reviews" "
Rating 8 - Good. 298 out of 1003 reviews" "
Rating 6 - Okay. 293 out of 1003 reviews" "
Rating 4 - Poor. 150 out of 1003 reviews" "
Rating 2 - Terrible. 137 out of 1003 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

ZHIMING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s budget option. But receptionist can speak English, French and Chinese. It’s quiet and warm place.
Stayed 1 night in Apr 2024

10/10 Excellent

randall

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Jardins
Stayed 1 night in Apr 2024

6/10 Okay

HeatherMarie

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property is old and run down, it smelt very musty, I’m glad I brought allergy pills. That being said, the price was good for just needing a bed to sleep in. Staff were lovely.
Stayed 1 night in Apr 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Sonny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

6/10 Okay

Steve

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The bed was worn out and uncomfortable. TV only got 1 different channel. 3 channels, all the same, a French news station. They claim there are 6 parking spots, but back lot is 2 wide, 3 deep. Hardly better for more than 2 cars. We just parked on thd street at the neaby corner for free. I guess you get what you pay for. Thankfully we chose to go with the private bathroom option.
Stayed 2 nights in Mar 2024

2/10 Terrible

Charlotte

Disliked: Cleanliness, staff & service, property conditions & facilities
We checked in the hotel and it was too terrible to stay. We immediately checked out and booked another hotel. This is not a 2-star! It's absolutely not worth $120 for a night either. Horrible experience.
Stayed 1 night in Mar 2024

6/10 Okay

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to place des arts
Stayed 1 night in Mar 2024

2/10 Terrible

Ana Márcia

Stayed 1 night in Mar 2024

10/10 Excellent

randall

Liked: Amenities
close to place des artes walkable safe will return
Stayed 1 night in Mar 2024

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building's old with a narrow and steep staircase that only healthy folks should use. The floor needed sweeping. We had a fridge and TV but no coffee or other food/drink items. The owners were very helpful and nice.
Stayed 1 night in Mar 2024

10/10 Excellent

M.

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

8/10 Good

Donald

Travelled with partner
Liked: Cleanliness, staff & service
We booked an inexpensive room that was fine for the price. Room was on the third floor so a few stairs but for us with little luggage, not a problem. The gentleman that checked us in was helpful with where to park our car. Old place with worn carpets etc. but our room seemed updated. A short walk, like around the block and there were shops, restaurants and the Metro. Montreal's streets seemed dirty, and it was dirty right outside the hotel. Couple blocks and it was cleaner where people walked for stores and restaurants. Busy pedestrian area.
Stayed 1 night in Mar 2024

8/10 Good

Dena

Liked: Staff & service
Stayed 1 night in Mar 2024

2/10 Terrible

Kalina

Stayed 2 nights in Feb 2024

10/10 Excellent

iuliia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im happy with this stay
Stayed 4 nights in Feb 2024

8/10 Good

john

Liked: Staff & service
Disliked: Cleanliness
Not a quiet corner/street as medical sirens were a mainstay. But easy walk to many things. A couple more surfaces would enhance the modest room, as I ended up piling belongings on the small sofa and smaller night stand and tiny microwave - a rack of coat hooks came in handy.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kristine

Travelled with partner
Excellent affordable option! Free parking, great location, comfortable bed, shower, mini fridge, microwave, and a loveseat. Covered all the basics, everything we needed for a short trip!
Stayed 2 nights in Feb 2024

10/10 Excellent

Kirstien

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe and affordable. If youre traveling on a budget for a short amount of time in Montreal, this place cant be beat.
Stayed 3 nights in Jan 2024

8/10 Good

Jeff

Liked: Cleanliness
Stayed 1 night in Jan 2024

2/10 Terrible

Bidhayak

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty and Noisy No Kettle etc.
Stayed 2 nights in Jan 2024

6/10 Okay

Melanie

Business traveller
Liked: Cleanliness
My train was running late. I tried to reach them by phone at 11:00 pm to let them know of the delay but no one answers the phone. They advertise that someone is at the checkin desk till 11:30 pm
Stayed 1 night in Jan 2024

6/10 Okay

Patricia, Montreal

Business traveller
Liked: Cleanliness, staff & service
Property is outdated
Stayed 1 night in Jan 2024

10/10 Excellent

Zbigniew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Zbigniew

Stayed 1 night in Jan 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Farhan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2023

10/10 Excellent

Peiman

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

Kirti

Stayed 2 nights in Dec 2023

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Liyu

Travelled with partner
Disliked: Cleanliness, amenities
Not as we expected it
Stayed 1 night in Nov 2023

6/10 Okay

Aneel

El estacionamiento
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Great location and comfortable beds
This hotel was in a perfect location and close to malls, restaurants and everything you would want to do. The staff were friendly and accommodating. Felt safe in this area. Beds were very comfortable. The washroom did need to be renovated, it was old.
Stayed 2 nights in Nov 2023

10/10 Excellent

Hirotsugu

Stayed 7 nights in Oct 2023

4/10 Poor

France

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Beurk
L’hôtel est vétuste et sale! Une odeur d’humidité mélangée avec des sent bons pour la masquer. Les salles de bain sont totalement insalubres
Stayed 1 night in Nov 2023

6/10 Okay

Komalpreet

Liked: Cleanliness
Stayed 2 nights in Oct 2023

6/10 Okay

Michael

Liked: Staff & service
Stayed 3 nights in Oct 2023

10/10 Excellent

William

Stayed 1 night in Oct 2023

10/10 Excellent

Lihua

Business traveller
Liked: Staff & service
Stayed 1 night in Oct 2023

6/10 Okay

Samarth

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location for a great price
Stayed 2 nights in Sep 2023

2/10 Terrible

Abid

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Worse facilicy, no proper A/C, broken seat, damaged mattress
Stayed 2 nights in Aug 2023

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay while traveling to downtown Montreal. Room was clean and comfortable and the location was very convenient for getting around the city or picking up anything you might need during a trip.
Stayed 4 nights in Aug 2023

2/10 Terrible

Anne-Marie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Meaghan

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Could use some updates. Pretty sure there was a blood stain on the mattress.
Stayed 1 night in Jul 2023

6/10 Okay

Diego

-

4/10 Poor

james

Disliked: Property conditions & facilities
bathroom was old and in need of repair. Parking boxed your car in and when I wanted out, I had to move other tenants cars.
Stayed 3 nights in Jul 2023

8/10 Good

Edward F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Pleasant stay. Clean. Helpful staff. Would stay here again.
Stayed 2 nights in Jun 2023