"Sadly, our stay was not very positive. The rooms were dirty and our tv didn’t work. They were not helpful with the tv and didn’t really want to do anything to make good. They eventually agreed to give 15% off. The sheets in our room were dirty and had period stains. It was gross overall."
"Only thing I can say they missed, there were no trash bags on the trash cans. I am not sure why, maybe environmental factors since Monterrey is environmentally friendly."
"For being on a main road, This place is well kept, the rooms were very clean and smelled nice. I rented 2 rooms. They allowed us to check into 1 room 1 hr early. The other room wasnt ready until 30 min after check in time. Parked near our room was tight. The mattress needs to replaced.
There was a Keurig in our room. The internet worked"
"The property is walking distance to the Fisherman’s wharf and the shops. The property needs maintenance and more lighting. Not all elevators are working. The nice thing though is that all rooms are suite like- with your own sofa and dining area and a balcony."
"Great staff, nice room, bed was a little springy and no way to block light from coming in through the bathroom window because of translucent door but overall good experience"