Beach/ocean view

Reviews of Hotel Napoleon

4 out of 5
Hotel Napoleon
29 Porte de France, Menton, Alpes-Maritimes

Reviews

9.0

Wonderful

Rating 10 - Excellent. 247 out of 393 reviews" "
Rating 8 - Good. 110 out of 393 reviews" "
Rating 6 - Okay. 24 out of 393 reviews" "
Rating 4 - Poor. 7 out of 393 reviews" "
Rating 2 - Terrible. 5 out of 393 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tanisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was absolutely perfect. I was in Menton for the Lemon Festival and the hotel was in walking distance to the festivities.
Stayed 1 night in Feb 2024

10/10 Excellent

Sheelagh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A delightful hotel offering an excellent breakfast and very helpful staff
Stayed 1 night in Feb 2024

10/10 Excellent

kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunrise
The balcony
The room
Stayed 4 nights in Oct 2023

10/10 Excellent

JFME

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Excellent breakfast, nice decor, spacious room with good bedding. However, the bathroom reeked of skunk the entire time. No glass door or curtain in shower, so made a mess each time I showered. Location would be good, but every entrance to the beach is fenced in and closed for construction..
Stayed 3 nights in Sep 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
A really lovely hotel, great location, lovely room, nice little pool.
Stayed 2 nights in Sep 2023

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to stay and explore Menton.
Stayed 1 night in Sep 2023

10/10 Excellent

Sevinc

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a great stay at this hotel. From the outdide its looks pretty much standard, but inside its a dream! All of the hotel has artwork of Jean Coceau in all the rooms and all across the hotel with a interior design that had the same theme. The pool was lovely and much needed with the heat. The breakfast had a good selection too, although the only thing thst could be improved would be having hot selections without paying extra. Our room over looked the garden which meant we had a wonderful view of the mountains. Overall this was one of the best hotels we have stayed at!
Stayed 3 nights in Aug 2023

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved this hotel! We stayed in Menton for four nights and this hotel has it all. Train station was only about a 10 min walk from the hotel which allowed us to easily travel between towns. The hotel helped us reserve beach chairs for the day which was magical. Staff was super friendly and helpful and the view was AMAZING!
Stayed 4 nights in Jul 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Elizabeth

Stayed 4 nights in Jun 2023

10/10 Excellent

Maxwell

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was pretty good
Stayed 2 nights in Jun 2023

10/10 Excellent

Leon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast to start is very well set up, the reception is always available, the bar is 24hr, the pool is incredibly relaxing with a beer and the rooms are laid out very nicely with a decent balcony. The surrounding area is easy accessed by a few minutes of walking so everything is at your reach.
Stayed 5 nights in Jun 2023

6/10 Okay

Lucinda

Stayed 2 nights in May 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2023
Response from Pilar on 1 May 2023
Bonjour, Merci pour cet avis ! Savoir que nos services ont répondu à vos attentes nous motive chaque jour davantage. N'hésitez pas à revenir nous voir bientôt.Bonne journée, Pilar GUYOTResponsable Hébergement Hôtel Napoléon ****

10/10 Excellent

shaji

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite staff. Close to railway station. Easy access to other cities. Clean room and great breakfat.
Stayed 3 nights in Feb 2023

10/10 Excellent

Lisa

Stayed 2 nights in Oct 2022

10/10 Excellent

Miranda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was woderful and very helpful.
Stayed 11 nights in Oct 2022

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Ideal location for public transport access.
Stayed 6 nights in Jul 2022

6/10 Okay

Saed

Travelled with partner
Liked: Cleanliness
A good 3-Star hotel.
Stayed 2 nights in Jun 2022

10/10 Excellent

Siobhan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2022

10/10 Excellent

Andrej

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel by the sea, friendly staff, breakfast very good. The only problem is parking because the hotel does not have enough parking space. Otherwise very satisfied, we recommend it to other guests, and we will definitely be back! Andrej - Slovenia
Stayed 1 night in Oct 2021

10/10 Excellent

Timothy

Stayed 1 night in Dec 2021

8/10 Good

Pablo

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not luxury
Valet parking always amazing, the room ok, although it was for 3 and it was prepared for 2 regarding to robes, amenities, etc. For the dog although you pay around 50 euros the night they didn’t even put a bowl for the water. The worst is the front desk service. Terrible. Even if the hotel is beautiful the service is not luxury at all.
Stayed 1 night in Nov 2021
Response from Matthew L on 30 Nov 2021
I suspect your review is not for our hotel: we don't offer valet parking (not really necessary as long as you have a space booked in our car park adjacent to the hotel), and our charge for animals is a somewhat more reasonable 20€ per night (and we're delighted to provide you with a bowl for their water!)

10/10 Excellent

Susanna

Stayed 1 night in Oct 2021

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great spot for our one night stop over.
Great hotel very friendly and helpful staff i loved the bar and the breakfast in the morning was perfect
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was sparkling clean, pool refreshing, great citronnade from the bar. Excellent options for continental breakfast. Staff was exceptional!
Stayed 2 nights in Jun 2021

8/10 Good

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice beachfront hotel in old town Menton
Stopped at extremely beautiful and worthwile Menton for 3 nights. Updated beachfront hotel. If you can afford the extra cost for a room with sea view, do it because the beautiful and very relaxing views of the waterfront and old town are worth it. Nice balcony with chairs and table. Adequate sized room with a very comfortable Queen-sized bed. Large flat screen TV with the option to change spoken language to English on some channels. Nice sized bathroom with a bath/shower combination. Good water pressure but low ceiling for very tall people in the tub wishing to shower (meaning you have to bend your head to shower). Adequate buffet breakfast served in the dining room with all COVID-19 precautions. Some of the minuses: the AC was already turned-off for the season and this should not occur because 23C temperature may still require AC for some people. Could not sleep with the patio door open either because of street noise and mosquitos. However, the front desk staff was very accommodating and found us a portable fan for our stay. The website should advertise that the pool is NOT heated. Hotel management should consider investing in heater for the pool, which would bring extra revenus to hotel since guests would use the pool and spend money for drinks and other services. Pool was too cold at 17C. The website indicates that the room includes a mini-bar. The website should be more precise in indicating that complementary water and soft drinks are provided but not alcoholic drinks.
Stayed 3 nights in Oct 2020

8/10 Good

Verified traveller

Stayed 4 nights in Aug 2020

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2020

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely small hotel. Try the suites
Stayed 3 nights in Mar 2020

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
superb
Hotel us very nice, but far from downtown, good 20-25 min walk. There is a small grocery store Opposite the hotel in the beach. Breakfast was very good, lots of free water and drinks in the room every day, very quiet at night, great bed, very friendly stuff. The bus 18 to Monaco stops next to the hotel too. Overall very happy with the stay. Nice town too!
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every member of the staff is friendly and helpful from check in to departure. The property is immaculate, the breakfast is delicious and the location is perfect to be near the sea and tour Menton.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! great staff! great price!
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Disliked: Room comfort
3 star hotel.
There is no AC in the room, it was a sauna when i arrived. A mountain view room is actually a view of a building directly behind the hotel. Breakfast is not worth 14 euros...you have to pay extra if you want an omlete...which was raw. Also you have to make your own fresh orange juice by slicing the orange and sticking it in the machine which noisy. It is a low 3* star hotel at best
Stayed 2 nights in Nov 2019
Response from Matthew L. on 12 Nov 2019
I'm very sorry you didn't have the experience you expected with us. We recently switched from cooling to heating in the hotel for the winter, given that the temperature drops at night to between 5 and 10 degrees. Unfortunately, it would seem that we pre-heated your room excessively! Your room type is marketed as a Garden View room rather than a Mountain View, since, as you rightly point out, you can't see the mountains unless you're on the 4th floor or higher. On the positive side, the building you mention (part of the catering college behind the hotel) is particularly quiet at night! At breakfast, we're always happy to help when we can to squeeze your oranges for you, and if you want your omelette dry rather than runny, just let us know when you order it: we'll make sure it is cooked as you prefer!

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great complimentary mini bar.
Stayed 1 night in Oct 2019

10/10 Excellent

W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Modern, clean and comfortable. Very friendly and helpful staff. Reasonably good location 10 min walk into old town.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness
We had a fine experience. We were only there the night and didn't spend much time in the hotel to fairly give it the credit it may deserve. The receptionist who checked us in was most pleasant and friendly.
Stayed 1 night in Oct 2019

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short visit
Excellent location. Very helpful reception. Good breakfast
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Menton Relaxation
Great experience, very helpful staff. Rooms are modern, clean, and comfortable. The hotel is right across the street from the beach and promenade, as well as numerous shops and restaurants. That said, it's far enough away to be quiet.
Stayed 4 nights in Sep 2019

10/10 Excellent

YVONNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2019

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stop off in Menton
My wife and I grabbed this hotel due to its proximity to Mirazur, but it turned out to be a great launching pad to explore Menton over the day that we had there. The hotel has a great pool with shade and bar service as well as easy beach access. The old town is just a short walk away through a lively beach promenade with bars and restaurants. We took a room with a balcony over the harbor which was an awesome way to go. The room was clean and on par for a 4 star hotel, but the location, view and staff were out of this world!
Stayed 1 night in Aug 2019