Signature Suite | Premium bedding, pillow-top beds, in-room safe, desk

Reviews of LivINN Hotel St. Paul – I-94 – East 3M Area

2.5 out of 5
LivINN Hotel St. Paul – I-94 – East 3M Area
285 Century Ave N, Maplewood, MN

Reviews

8.4

Very good

Rating 10 - Excellent. 536 out of 1012 reviews" "
Rating 8 - Good. 270 out of 1012 reviews" "
Rating 6 - Okay. 107 out of 1012 reviews" "
Rating 4 - Poor. 46 out of 1012 reviews" "
Rating 2 - Terrible. 53 out of 1012 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in the area.
Stayed 1 night in Apr 2024
Response from LivINN Management on 15 Apr 2024
Thank you for your wonderful review! We are pleased to hear about your stay and look forward to seeing you again soon!

2/10 Terrible

JuDonna

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I didn't care for our check in at all! We upgraded to the romance package, checked in and entered a room that wasnt what we ordered. Just to have to call down, wait and then move rooms!! The customer service coild have been better with addressing our concerns. Especially since this was for my birthday. It was our first time visiting this hotel and i wasnt impressed at all.
Stayed 1 night in Apr 2024
Response from LivINN Management on 15 Apr 2024
We’re sorry to hear about the oversight you experienced. Our records show that you booked a Lakeview King on Expedia and upgraded to have a romance package. Rest assured, our team has been notified so that we can improve. We hope for another opportunity to impress you the next time your travels bring you to town.

10/10 Excellent

Oyepeju

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean area
Stayed 1 night in Apr 2024
Response from LivINN Management on 15 Apr 2024
Thank you for your wonderful review! We are pleased to hear about your stay and look forward to seeing you again soon!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Apr 2024
Response from LivINN Management on 15 Apr 2024
We set high expectations, so your perfect rating is wonderful to see! We are happy you loved your room and everything it had to offer. All the best, and we cannot wait to see you again.

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Easy in & out
Stayed 1 night in Apr 2024
Response from LivINN Management on 9 Apr 2024
It means a lot to see your perfect rating! Our team works hard and it will be a joy to pass your praise along to them. In addition, we are happy you enjoyed our hotel. We trust we will see you again soon!

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful
Stayed 2 nights in Apr 2024
Response from LivINN Management on 9 Apr 2024
It means a lot to see your perfect rating! Our team works hard and it will be a joy to pass your praise along to them. In addition, we are happy you enjoyed our hotel. We trust we will see you again soon!

4/10 Poor

Kaitlyn

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property and rooms were not like the pictures. The wooden door frames on the rooms looked like they had been busted in. We had to switch rooms due to a big stain on our comforter. The second comforter has little blood stains on it. The front desk woman said “sorry we don’t have housekeeping”. We were given toilet paper rolls that were half way gone, there were splatter stains on the bathroom walls and small hairs in the shower. There were also no outlets on one side of the bed. Would not stay here again.
Response from LivINN Management on 9 Apr 2024
We’re sorry to hear about the oversight you experienced. Rest assured, our team has been notified so that we can improve. We hope for another opportunity to impress you the next time your travels bring you to town.

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Great room for your needs and love they include breakfast.
Stayed 1 night in Mar 2024
Response from LivINN Management on 5 Apr 2024
We set high expectations, so your perfect rating is wonderful to see! We are happy you loved your room and everything it had to offer. All the best, and we cannot wait to see you again.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from LivINN Management on 5 Apr 2024
Ryan, thank you for the perfect review. We are pleased to hear that you enjoyed your stay with us. We look forward to seeing you again soon.

10/10 Excellent

Elizabeth

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean nice room. Breakfast was good and had amazing coffee!
Stayed 1 night in Mar 2024
Response from LivINN Management on 5 Apr 2024
It means a lot to see your perfect rating! Our team works hard and it will be a joy to pass your praise along to them. In addition, we are happy you enjoyed our hotel. We trust we will see you again soon!

6/10 Okay

Deanna

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Mar 2024
Response from LivINN Management on 5 Apr 2024
Thank you for taking the time to share your review, and we thank you for choosing us for your trip. We are happy our visit was overall pleasing. We want our service to be perfect, so we will strive for 5 stars on your next visit. All the best, and we hope to see you again.

6/10 Okay

Chong

Travelled with family
Liked: Amenities
Did not have lock on bathroom door. They used sliding barn door for bathroom. Did not shut tight or lock for privacy.
Stayed 3 nights in Mar 2024
Response from LivINN Management on 25 Mar 2024
Thank you for your wonderful review! We are pleased to hear about your stay and look forward to seeing you again soon!

10/10 Excellent

Isreal

Stayed 1 night in Mar 2024
Response from LivINN Management on 15 Apr 2024
It means a lot to see your perfect rating! Our team works hard and it will be a joy to pass your praise along to them. In addition, we are happy you enjoyed our hotel. We trust we will see you again soon!

10/10 Excellent

Evan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 3 nights in Feb 2024

10/10 Excellent

Danielle

Stayed 1 night in Mar 2024
Response from LivINN Management on 9 Apr 2024
Thank you so much for your recommendation! We greatly appreciate you highlight of our excellent service, as well as the convenience of our location. We can’t wait to welcome you back to LivINN the next time you’re in the area.

10/10 Excellent

Natalie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Great location to where we needed to go. Love the ample amount of parking. Water pressure in shower was great. I truly don’t have any complaints! :)
Stayed 3 nights in Mar 2024
Response from LivINN Management on 17 Mar 2024
It means a lot to see your perfect rating! Our team works hard and it will be a joy to pass your praise along to them. In addition, we are happy you enjoyed our hotel. We trust we will see you again soon!

10/10 Excellent

George

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at a low cost. Comfortable, clean, friendly, good breakfast, close to city
Stayed 1 night in Mar 2024
Response from LivINN Management on 11 Mar 2024
It means a lot to see your perfect rating! Our team works hard and it will be a joy to pass your praise along to them. In addition, we are happy you enjoyed our hotel. We trust we will see you again soon!

10/10 Excellent

Shaeshalaye, st.paul

Liked: Cleanliness, property conditions & facilities
Great place
Stayed 1 night in Mar 2024
Response from LivINN Management on 17 Mar 2024
We set high expectations, so your perfect rating is wonderful to see! We are happy you loved your room and everything it had to offer. All the best, and we cannot wait to see you again.

10/10 Excellent

Janene, La Crescent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was an election judge at the Presidential Primary election on 3/5. This hotel was only minutes away from my voting site.
Stayed 2 nights in Mar 2024
Response from LivINN Management on 11 Mar 2024
Thank you for your wonderful review! We are pleased to hear about your stay and look forward to seeing you again soon!

6/10 Okay

Ntsuab Rose

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bugs. Weird that there are only one side of room. Room smelled of cigarette.
Stayed 1 night in Mar 2024
Response from LivINN Management on 5 Mar 2024
The experience that you have detailed is not representative of the hospitality we aim to provide. Please accept our apologies that our team member did not address your concerns. We assure you that this experience will be discussed internally and used as a training tool. We know that we can provide better, and it’s our hope that should you be in the area again, you will reconsider and join us. It would be our pleasure to change your perceptions and provide the exceptional stay you deserved.

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from LivINN Management on 5 Mar 2024
Thank you for the 5-star review! We are very pleased to hear you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the money. Easy drive to the Xcel Energy Center
Stayed 3 nights in Feb 2024
Response from LivINN Management on 5 Mar 2024
It means a lot to see your perfect rating! Our team works hard and it will be a joy to pass your praise along to them. In addition, we are happy you enjoyed our hotel. We trust we will see you again soon!

2/10 Terrible

Leticia

Business traveller
Disliked: Property conditions & facilities
While the staff and room were adequate, I had a horrible experience overall due to the noise level. I was unable to sleep due to yelling in the hallway overnight and outside by room from the parking lot. There were various altercations going on during the night into 430 am and cars racing in and out of the parking lot. I had a job interview the next morning and was exhausted.
Stayed 1 night in Feb 2024
Response from LivINN Management on 5 Mar 2024
We’re sorry to hear about the oversight you experienced. Rest assured; our team has been notified so that we can improve. I am sorry for the rudeness of people being disruptive outside. We hope for another opportunity to impress you the next time your travels bring you to town.

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from LivINN Management on 5 Mar 2024
It means a lot to see your perfect rating! Our team works hard and it will be a joy to pass your praise along to them. In addition, we are happy you enjoyed our hotel. We trust we will see you again soon!

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from LivINN Management on 26 Feb 2024
Malissa, thank you for taking the time to let us know how we are doing. We look forward to seeing you again soon.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was very relaxing and I was thoroughly satisfied
Stayed 2 nights in Feb 2024
Response from LivINN Management on 19 Feb 2024
Angela, thank you for the wonderful review. We look forward to seeing you again soon.

8/10 Good

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it was affordable and free parking
Stayed 1 night in Feb 2024
Response from LivINN Management on 19 Feb 2024
It means a lot to see your great rating! Our team works hard and it will be a joy to pass your praise along to them. In addition, we are happy you enjoyed our hotel. We trust we will see you again soon!

8/10 Good

Cassandra, Fargo

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean and updated. Breakfast is par. Easy access and right off the interstate.
Stayed 1 night in Feb 2024
Response from LivINN Management on 19 Feb 2024
Thank you so much for your recommendation! We greatly appreciate you highlight of our excellent service, as well as the convenience of our location. We can’t wait to welcome you back to LivINN the next time you’re in the area.

6/10 Okay

joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from LivINN Management on 26 Feb 2024
Thank you for taking the time to share your review, and we thank you for choosing us for your trip. We are happy our visit was overall pleasing. We want our service to be perfect, so we will strive for 5 stars on your next visit. All the best, and we hope to see you again.

10/10 Excellent

Sean, St Paul

Travelled with family
Liked: Cleanliness, amenities
Very clean an convenient
Stayed 1 night in Feb 2024
Response from LivINN Management on 19 Feb 2024
Sean, it means a lot to us that you were 100% satisfied with your stay. We work hard to provide clean comfortable rooms for all of our guests. We hope to see you again soon.

10/10 Excellent

shoua

Stayed 1 night in Feb 2024
Response from LivINN Management on 19 Feb 2024
Thank you for your wonderful review! We are pleased to hear about your stay and look forward to seeing you again soon!

10/10 Excellent

Angela

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from LivINN Management on 11 Feb 2024
Angela, thank you for the 5-star review. We are pleased to hear that you enjoyed your stay with us and look forward to seeing you again soon.

4/10 Poor

Mani

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
the rooms need renovation; the drains of the bathroom (toilet and sink) don't work properly
Stayed 1 night in Jan 2024
Response from LivINN Management on 11 Feb 2024
We’re sorry to hear about the oversight you experienced. You can always call the front desk and we always do our best to make things right! Rest assured; our team has been notified so that we can improve. We hope for another opportunity to impress you the next time your travels bring you to town.

10/10 Excellent

Ankitkumar Dashrathbhai

Travelled with family and small children
Good
Stayed 1 night in Jan 2024
Response from LivINN Management on 30 Jan 2024
It means a lot to see your perfect rating! Our team works hard and it will be a joy to pass your praise along to them. In addition, we are happy you enjoyed our hotel. We trust we will see you again soon!

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
I loved my stay there last night. The place is perfect. Everyone there was very nice and helpful.
Stayed 1 night in Jan 2024
Response from LivINN Management on 30 Jan 2024
Thank you so much for your recommendation! We greatly appreciate you highlight of our excellent service, as well as the convenience of our location. We can’t wait to welcome you back to LivINN the next time you’re in the area.

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place. Seemed pretty new or recently updated. Nothing bad to say.
Stayed 1 night in Jan 2024
Response from LivINN Management on 24 Jan 2024
Thank you, David, for the wonderful review. We hope we will be your go to hotel when you are in the cities. Have a wonderful day!

10/10 Excellent

Hannah, St Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here regularly. Has all you need! Very nice staff!
Stayed 1 night in Jan 2024
Response from LivINN Management on 24 Jan 2024
Thank you, Hannah, for the lovely review. We look forward to seeing you on your next trip, and hope you have a wonderful day.

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from LivINN Management on 24 Jan 2024
Thank you for your wonderful review! We are pleased to hear about your stay and look forward to seeing you again soon!

8/10 Good

cenobio pedro

Liked: Cleanliness
Stayed 2 nights in Jan 2024
Response from LivINN Management on 24 Jan 2024
We set high expectations, so your perfect rating is wonderful to see! We are happy you loved your room and everything it had to offer. All the best, and we cannot wait to see you again.

10/10 Excellent

Dushaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2024
Response from LivINN Management on 15 Jan 2024
It means a lot to see your perfect rating! Our team works hard and it will be a joy to pass your praise along to them. In addition, we are happy you enjoyed our hotel. We trust we will see you again soon!

4/10 Poor

Janice

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Yeidy

Business traveller
Liked: Amenities
Stayed 3 nights in Jan 2024
Response from LivINN Management on 15 Jan 2024
Thank you for your wonderful review! We are pleased to hear about your stay and look forward to seeing you again soon!

10/10 Excellent

Mai Chong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from LivINN Management on 15 Jan 2024
Thank you for taking the time to give us a 5-star review. We are pleased that you were 100% satisfied with your stay and look forward to seeing you again soon.

10/10 Excellent

Sammie

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Jan 2024

10/10 Excellent

Dushaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Jan 2024
Response from LivINN Management on 8 Jan 2024
Thank you for the 5-star review! We are happy to hear that you enjoyed your stay with us. We hope to see you again soon.

8/10 Good

Kao

Stayed 2 nights in Dec 2023
Response from LivINN Management on 8 Jan 2024
Kao, thank you for taking the time to leave us a review. We are very happy to hear that you enjoyed your stay with us. We hope to see you again soon.

8/10 Good

sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Joanna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good hotel and it’s close to the highway! But there is construction going on around the area so it makes it confusing to get to and from the hotel. But that’s not their fault.
Stayed 1 night in Dec 2023
Response from LivINN Management on 2 Jan 2024
Joanna, thank you for taking the time to write this review. Yes, they are building a gold line that will have a bus that will run from downtown St. Paul to Woodbury. Next time you are in town we look forward to seeing you then. Happy New Year!

10/10 Excellent

Sean, St Paul

Stayed 1 night in Dec 2023
Response from LivINN Management on 24 Jan 2024
It means a lot to see your perfect rating! Our team works hard and it will be a joy to pass your praise along to them. In addition, we are happy you enjoyed our hotel. We trust we will see you again soon!