Standard Room, 2 Queen Beds | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Reviews of Days Inn by Wyndham Bloomington West

2 out of 5
Days Inn by Wyndham Bloomington West
7851 Normandale Blvd, Bloomington, MN

Reviews

6.0
Rating 10 - Excellent. 146 out of 1002 reviews" "
Rating 8 - Good. 226 out of 1002 reviews" "
Rating 6 - Okay. 224 out of 1002 reviews" "
Rating 4 - Poor. 201 out of 1002 reviews" "
Rating 2 - Terrible. 205 out of 1002 reviews" "

6.2/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

4/10 Poor

MARK

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No Happy Days Inn
Hotel seemed trashed.
Stayed 1 night in Sep 2021

4/10 Poor

Venetta M, BILLINGS

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First guest service person polite and personable. From then on not so hot. No replacement towels. When asked for more towels we were handed pool towels and told that was all that was available. Room in disrepair, shabby and unclean. When entering, the hallways smelled of pot.
Stayed 3 nights in Sep 2021

10/10 Excellent

Shiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth my stay!
I had an amazing time! Everyone so friendly and they resolved my issues instantly. I wish to stay there once more:(
Stayed 21 nights in Sep 2021

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t do it.. worst move you could make.
Stayed 1 night in Sep 2021

2/10 Terrible

Erlan

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

Robert

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff was friendly & a to-go breakfast was provided. Property shows a lot of wear...security door was broken....a lot of litter in parking lot.
Stayed 2 nights in Sep 2021

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

2/10 Terrible

Song

Disliked: Cleanliness, amenities, property conditions & facilities
House keeping never worked
Stayed 6 nights in Sep 2021

2/10 Terrible

Heather

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel felt like it was a homeless shelter. There was numerous people outside of the side entrance, sitting in lawn chairs and the area stank with marijuana. Then there was someone in the main lobby in a wheelchair with a beggar's cup, who appeared to be getting money from the main front desk. The crossway for the 2nd floor had a railing of sorts, which had another guy who appeared to be homeless just watching everyone who walked in or out of the building. Neither myself or my wife felt safe at all. When I was pulling items from my car into the hotel, the people at the side entrance watched me like a hawk. Every item I pulled out of my car, I felt like I was being sized up. When my wife arrived, there was someone sitting underneath the window as well... Inside of the room itself, it was a disaster. The bathroom towel rack was attached to the wall by a single screw and only contained one towel. The door to the bathroom had knobs, but no mechanical parts inside to even keep the door shut. The TV looked like a throwback to the early 90's and the dresser it sat on had huge chunks that had been scratched out of it. There was a massive burn in the main table, the size of a coffee mug. All in all, it was a VERY unpleasant room. After being in the room for all of 3 hours, we found another hotel close to the Mall of America and left. We knew we didn't get a refund but we didn't care.... we didn't feel safe and wanted to get out as soon as possible.
Stayed 1 night in Sep 2021

2/10 Terrible

Mildred

Stayed 1 night in Sep 2021

6/10 Okay

Adeyemi, chicago

Travelled with family and small children
Disliked: Property conditions & facilities
Indoor pool is cool
Stayed 2 nights in Sep 2021

6/10 Okay

FELIPE

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Muchos fumadores y las habitaciones huelen a consumo de cigarrillos, Tuvimos que comprar un gel aromático
Stayed 6 nights in Sep 2021

4/10 Poor

Heather L.

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Everything was dirryy outside inside we definitely won't be staying there again burn marks in the carpet holes iland everything
Stayed 2 nights in Sep 2021

2/10 Terrible

Adrian

Stayed 1 night in Sep 2021

2/10 Terrible

don

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sub-Standard Property
Walking into the lobby, we passed several 'guests' sitting on lawn chairs drinking. The lobby furniture was dark and worn. We asked to see our room before deciding to stay. Walking the corridor to the room, we smelled pot coming from several rooms. Entering our room we found it to be sparse, unclean and there was a smoke odor throughout. We opted to cancel our reservation and go elsewhere. The one good spot was the agent who didn't question our decision and apologized to us for the sub-standards. The agent cancelled our reservation and assured us that we would NOT be charged a with a cancellation fee. Other Days Inn properties have always been our first choice when travelling, but not any more.
Stayed 1 night in Sep 2021

6/10 Okay

Lynn

Disliked: Property conditions & facilities, room comfort
OK at best
Room was OK at Best. Only 2 bath towels provided, no wash cloths or hand towels in my room. Was there 2 nights, no room service or bed made up. Guess they no longer do cleaning or make up beds on multi night stays
Stayed 2 nights in Sep 2021

2/10 Terrible

Luis R Del

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

4/10 Poor

JAY

Liked: Staff & service
Disliked: Property conditions & facilities
Choose elsewhere if you can
The front desk staff are wonderful!!!! And that comment is serious, not facetious. The condition of the hotel itself is pretty poor. Carpet reeks of stale cigarette smoke. Water damage on walls and ceilings. Holes and dents in the walls in the room. Faucet in the tub was very difficult to get to stop dripping. In short, the whole place appears to need a revamp. At one point, it may have been a nice place. Now it's a home for the semi-homeless.
Stayed 1 night in Sep 2021

2/10 Terrible

Julissa

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Sheets were thin and ripped AC / Heater were not working Room smelled It was a horrible experience I checked out right away and went to a different hotel.
Stayed 1 night in Sep 2021

6/10 Okay

Brenda

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

2/10 Terrible

Eddy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t do it
The lady at the front desk was nice. The hotel room had hair in the sink when I arrived. The tub was clogged and drained very slowly. So during a shower, the water was up to my ankles the whole time. The tv remotes were missing backs and batteries. Luckily I only had to stay one night. Pay the extra few dollars and stay somewhere else.
Stayed 1 night in Sep 2021

4/10 Poor

Bruce

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2021

2/10 Terrible

Kerby

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Never again, i booked the hotel for 3 days but i had to checked out a day early the place was dirty, smelled so bad, my door was not locking, couldn't sleep did not feel safe at all
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveller

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service
disappointed
The hotel is being improved, but there were safety concerns as the exterior doors were constantly propped open. There was garbage overflowing the outside bins, and the front desk help wasn't friendly. The pool was very fun, with plenty of room to swim
Stayed 2 nights in Aug 2021

4/10 Poor

Samatha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty hotel very run down
Honestly it was cheap and near the mall of America so I grabbed it but overall it was so filthy. Stains everywhere there was food crumbs on the floor it was pretty gross. The indoor pool was freezing and the front desk lady was rude. We only stayed one night and got another hotel the next day. When I looked at the online photos it didn’t look like the hotel I was actually staying at.
Stayed 1 night in Aug 2021

4/10 Poor

Jane

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was run down. Our room smelled of old cigarette smoke and air freshener. It appeared that many occupants might live there.
Stayed 1 night in Aug 2021

4/10 Poor

Toby

Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Being called a stripper.
I had arrived at the hotel to find out that the room i orderes was not handicapped accessible, they put us on the 2nd floor with a wheelchair. They had then moved us to the 1sr floor. When i went to go to check the room i had found it had a flooding problem and they were trying to clean it, they they put us in a different room, upon xoming outside to the door so i can put the luggage in the hotel, there were 5 people sitting outside. When i asked if the door remained locked they stated that no it does not lock, someone then stated to me that if i was looking for a job they could get me one as a stripper and that i look good enough to strip, heading inside when i told the desk person they then told me that it was and they stated his name and that they were just drunk and they were long term residents there. I then go to the room and turn on the air where it does not work. Going to the front desk they said they could not help because there were no more rooms. As i was unloading the car. There was a person that was dressed in a suit that looked like a tree and had scared me, when i yelled and i had stated that it was not funny, i was told to just take a chill pill. This was a horrible experience and i am still awaiting a call from the manager. The lady i spoke to this morning xhexking out seemed more xoncerned and more understanding about what had happened.
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Building and area are a dump. So bad I can not believe it is available on Travelocity. Walls had holes bigger than fists. Floor so uneven they would be prefect for miniature golf. Ceilings falling due to water damage. Bedding had burnt holes. Abandoned cars in the parking lot. Took the financial hit and got out of the area. Stayed at the Holiday Express instead.
Stayed 1 night in Aug 2021

4/10 Poor

Yessica

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Location us no so great the entirely hotel needs a updating Room smells, carpet was so dirty and to be honest the entire room looks dirty I try to use the sink that was outside the bathroom and it was clough and moments later all the water start leaking from the drain pipe I regret to stay there right after I swa the room but it wasn't free cancelation so we where stuck there honestly hope this is helpful for someone else trust me I'm not a demanding person but the room was bad service is alright very nice people but I'll probably I avoid this hotel in my next visit to Minneapolis
Stayed 2 nights in Aug 2021

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
Nothing special. No shuttle.
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
We checked in and ended up having to change rooms within like 20 minutes because of the string small of pot. We changed rooms to the other side of hotel and the smell was better but there were stains on the bed and walls. Not a clean or safe hotel for our family.
Stayed 1 night in Aug 2021

6/10 Okay

Natalie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Front Desk personal was extremely nice and welcoming. Rooms were clean and beds are comfortable. It said free breakfast but there was None. Pool was small but the kids still enjoyed swimming.
Stayed 3 nights in Aug 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel!
The Parking lot was dirty with trash everywhere, and junk cars. Suspicious characters everywhere made it feel very dangerous for a family to be. The room was dirty and smelled very bad. Staff was unprofessional. Do not stay here!!
Stayed 2 nights in Jul 2021

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not very clean, carpets are dirty and hallway stinks!
Stayed 1 night in Aug 2021

2/10 Terrible

Brent

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay away families
Was very dirty and smell was awful and room was damaged badly
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Decline this motel; it is a DUMP. In a very sketchy area; room is sizable, but all surfaces are either torn, ragged or stained. We were given ONE bath towel for 2 adults, and no washcloths or hand towels. We had to ask for a second towel every day. On the final night, I noted a fresh blood stain on my pillowcase (it was NOT our blood). Woman across the hall from us was arrested for prostitution and evicted by 3 police officers in the late hours of our final night in this flop house. I am not kidding nor exaggerating any of this. I feel sorry for the staff trying to keep this place going, but decent folks need to stay away.
Stayed 3 nights in Aug 2021

2/10 Terrible

Ilene

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Do not recommend
This is a very old motel in poor condition. The worst part was the smell. I'm guessing the carpets are original and saturated with cigarette smoke and I hate to think of what else. Could not get the smell out of my room and my clothes. Paint is peeling, bathroom fixtures are slow to drain, cobwebs in the room, trash littered around the outside perimeter of the motel. The staff was very friendly - I don't hold them responsible in any way for the condition of the motel.
Stayed 4 nights in Aug 2021

2/10 Terrible

Aaron

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Pass on this hotel if your able
The night lady was fine.The morning lady was super nice and friendly.one of the worst stays I've had.awful hotel over all.
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nice location, reasonable price. The building and fixtures were very worn and old, the lingering smell of mildew and mold pervades the whole building, needs a remodel or rebuild quite badly.
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst stay not at all no phone service but phone in room trash outside of entry’s people live on site very run down not like it shows on websites 1 towel in room not sure why they haven’t updated the picture of the building
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly atmosphere.
Stayed 1 night in Aug 2021

8/10 Good

Tajya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Careshia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Jul 2021

2/10 Terrible

theresa

Stayed 1 night in Jul 2021

8/10 Good

Jean

Travelled with family
Liked: Staff & service, room comfort
Recent Stay
Hotel is a little run down & rooms were furnished differently. My coffee maker was missing it's tray to hold the coffee and my wife's did not work at all. Took her tray for my maker. Her room had 2 chairs, mine 1. Lobby is run down. Rooms were OK, clean. Only one towel, had to ask for more. Staff is very friendly & helpful.
Stayed 6 nights in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very dirty! My family and I left as soon as we got there.
Stayed 3 nights in Jul 2021

4/10 Poor

Kaitlyn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
YIKES
WOW this hotel is gross. Totally run down, smells like smells like smoke, looks like a crime scene waiting to happen.
Stayed 1 night in Jul 2021

2/10 Terrible

Amy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible !!!! Horrifying....Not worth it
We were driving from buffalo,NY on a cross country trip . Ariving around 10:30 pm july 17. Checked in went to room which wasnt good looking when we got in room stains on floor and curtains ,place looked like it hadnt really been clean, holes in bedding, pictures that were on walls at some point with holes left in it and wall paper torn back ( not that big of deal) . Told kids to get pjs on and daughter got into bed and found a receipt in it that wasnt ours, found food under bed. My husband went down to tell lady at desk who was apologetic....offered the only other room they had left which was worse than first !! He didnt even make it past the bathroom where he found dirty used toliet paper sitting on the roll. I did have a post already Witten but i dont see it up here so im doing a second post Never ever again !!!! Having problems with Wyndham hotels and unfortunately have another coming up in iowa..pray for us Needless to say we had to find another hotel at 11pm finally landing at the hampton inn more expensive but totally worth it I have been in contact with hotels .com. they said the hotel wasnt tegunding me my money.!!!!!
Dirty toliet paper in the second room they offered because the first one was awful and
Stayed 1 night in Jul 2021

2/10 Terrible

PHYLLIS

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2021