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Reviews of enVision Hotel St. Paul South

3.5 out of 5
enVision Hotel St. Paul South
701 Concord Street S, South St. Paul, MN

Reviews

7.8

Good

Rating 10 - Excellent. 240 out of 643 reviews" "
Rating 8 - Good. 217 out of 643 reviews" "
Rating 6 - Okay. 98 out of 643 reviews" "
Rating 4 - Poor. 57 out of 643 reviews" "
Rating 2 - Terrible. 31 out of 643 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Sheila

Travelled with family
The floor in front of elevator tile was loose and I most fell from this loose flooring. Order two rooms no smoking but got a room that smelled like smoke. The microwave is in the hallway instead in the room. I will not be back.

4/10 Poor

Richard

Travelled with family, Travelled with pets
Disliked: Staff & service, amenities, property conditions & facilities
Booked a pet friendly hotel and didn’t find out until check in that there was a $25/night fee. Three night stay with no housecleaning. Bathroom amenities were small so they ran out by night #2. Likewise - two coffee pods regular and two decaf so by day three they were gone. Bar of soap was about the size of a Kennedy half dollar. No access to streaming services .
Stayed 3 nights in Apr 2024
Response from Front Office on 22 Apr 2024
We do have a pet fee of 25.00 per day and a request for housekeeping we could have provided service at your request. We apologize for the inconvenience this has caused you. We strive to make our guests feel welcome and have a pleasant stay.

6/10 Okay

Andrey

Travelled with partner
Liked: Staff & service
Its an average stay. Price is low so you get what you pay for. Bed is comfortable, but our room was run down and need some renovation. Shower is low pressure and was just meh.
Response from Front Office on 27 Mar 2024
Thank you for your feed back

2/10 Terrible

Dorie

Disliked: Cleanliness, staff & service, property conditions & facilities
Sheets were dirty, bed skirt filthy, I’ll never stay here again!!!
Stayed 1 night in Mar 2024
Response from Front Office on 12 Mar 2024
Thank you for your feedback We are sorry to see that you were disappointed in your stay. We have address the issues with our housekeeping department.

8/10 Good

amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and affordable
Stayed 2 nights in Feb 2024
Response from Front Desk on 8 Mar 2024
Thank you for your stay

6/10 Okay

Julie

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Front Office on 21 Feb 2024
Thank you for your feedback. Please feel free to contact me in regards to your stay. In hopes to make it better.

8/10 Good

Robert

Stayed 2 nights in Feb 2024
Response from Front Office on 22 Mar 2024
Thank you for your stay

4/10 Poor

Maria

Stayed 2 nights in Feb 2024
Response from Front Office on 22 Mar 2024
Thank you for your stay

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good room and a very nice staff
Stayed 1 night in Feb 2024
Response from Front Office on 9 Feb 2024
Thank you we are happy to see this. We look forward in seeing you again.

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Office on 31 Jan 2024
Thank you for your stay. We hope to see you again.

8/10 Good

Eddy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds, Quiet setting, Friendly Staff.
Stayed 1 night in Jan 2024
Response from Front Office on 30 Jan 2024
Thank you for your feedback. We are so happy to see you enjoyed your stay. We hope to see you again in the near future.

10/10 Excellent

Sharlea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quite and full of charm! Its our go-to hotel in South St. Paul.
Stayed 1 night in Jan 2024
Response from Front Office on 28 Jan 2024
Thank you we are so pleased to see that your enjoyed your stay and pick us as your choice of hotel. Thank you again and we look forward in see you again,

10/10 Excellent

Dawn, Sioux Falls

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent. Room clean. Parking lighting was not so good. Would recommend and stay here again.
Stayed 1 night in Jan 2024
Response from Sandra on 27 Jan 2024
Hi Dawn, Just wanted to give you a quick update - we're planning to fix our exterior lights in the next couple of weeks now that the weather is finally nice out. Thank you so much for your feedback - we really appreciate it! We hope to see you soon.

6/10 Okay

Camille

Travelled with family, Business traveller
Disliked: Staff & service, amenities
I booked hotel for 11th of jan - 15th. My flight was delayed so we ended up checking in late 230am. We ended up having to fly out a day early so checked an entire 24hrs early. I booked through a third party( expedia) they contacted to hotel to see about a refund and the hotel lied and said the we checked in early on the 10th. This has me pretty upset. No dining options ( resturant closed during covid) and there isnt much options in the area so that really sucked. Asked the front desk for coffee pods and they would only give me 2. Super loud at night. I wont stay here again
Response from Front Office on 16 Jan 2024
We apologize for the inconvenience this has caused you.Please feel free to contact the front office in this regards.Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Front Office on 9 Jan 2024
Thank you for your stay we are happy you enjoyed yourself

8/10 Good

Mai

Stayed 2 nights in Jan 2024
Response from Front Desk on 10 Jan 2024
Thank you for your stay. We are happy you enjoyed your stay. We hope to see you in the near future.

10/10 Excellent

victoria

Stayed 1 night in Jan 2024
Response from Front Office on 9 Jan 2024
Thank you for your stay. We are pleased you enjoyed yourself.

4/10 Poor

Brian

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Place was a junk hole dirty falling ceiling super small room would not stay again and would not recommend
Stayed 1 night in Jan 2024
Response from Front Office on 9 Jan 2024
We are sorry to hear you had a bad experience. We would like to hear about the issue and resolve it. Please feel free to contact the front office

8/10 Good

Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for the $
Cute little hotel. Basic hotel with a cute little local theme.
Stayed 1 night in Dec 2023
Response from Front Office on 9 Jan 2024
Thank you so much for your feed back. We are happy to hear you enjoyed your stay.

10/10 Excellent

Ebony

Stayed 4 nights in Dec 2023
Response from Front Office on 25 Dec 2023
Thank you

10/10 Excellent

Daniel

Stayed 1 night in Dec 2023
Response from Front Office on 20 Dec 2023
Thank you

10/10 Excellent

Morenikeji

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Office on 18 Dec 2023
Thank you for your stay

2/10 Terrible

Brinya

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Music played all night from a downstairs party that lasted until 12a. I was offered to be moved to a different room so I couldn’t hear it. The ceilings were peeling and there were holes in the ceiling of the bathroom. Carpet was dirty and the rooms were smaller than the pictures on the site I was asked to pay a pet fee which it’s not mentioned on the site and I was also asked to pay a $50 security deposit after I already paid on the site but that wasn’t the biggest issue.
Stayed 1 night in Dec 2023
Response from Front Office on 18 Dec 2023
Thank you for your feed back We do have a pet policy of 25.00 per day, And we have do require a 50.00 incidental fee. We apologize for the music you herd from the event. We would been more than happy to move you to a room that was quiet. We apologize for the the inconvenience.

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
So-so
Beautiful and thoughtfully decorated. Missing the maintenance and can see the decline. Clerk ignored the napkins and other trash on the floor. Area didn’t feel overly safe. Individual soap and shampoos. Pillows hard. Spots on the bedspread.
Stayed 1 night in Dec 2023
Response from Front Office on 11 Dec 2023
Thank you for your feed back

10/10 Excellent

Patricio

Stayed 3 nights in Dec 2023
Response from Front Office on 2 Jan 2024
Thank you for your stay

6/10 Okay

Dana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Front office on 5 Dec 2023
Thank you for your stay

2/10 Terrible

Elizabeth

Stayed 1 night in Nov 2023
Response from Front Office on 5 Dec 2023
We would like to hear more about your experience please feel free to contact the front office manager

6/10 Okay

Michael

Stayed 1 night in Nov 2023
Response from Front Office on 25 Dec 2023
Please fee to contact the front office with issues you may have had.We Thank you for your stay.

10/10 Excellent

Jose luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good
Stayed 1 night in Nov 2023
Response from Front Office on 24 Nov 2023
Thank you

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Front Office on 21 Nov 2023
Thank you

10/10 Excellent

Denny

Liked: Cleanliness, staff & service, property conditions & facilities
Great place just off 494. Staff was great
Stayed 1 night in Nov 2023
Response from Front Office on 21 Nov 2023
Thank you we are glad you enjoyed your stay.

2/10 Terrible

Jake

Stayed 3 nights in Nov 2023
Response from Front Office on 21 Nov 2023
We would like to hear about your stay. Please feel free to reach out to our front office manager Anit a to explain in details.

4/10 Poor

Nko Hnou

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
We were so excited about the pool but it is not a heated area so the family friendly note was not true since we could not stay in the water without catching hypothemia. The rooms looks nice but up close it was very disappointing. The floor was very dirty so dont wear white socks on the carpet because they will be brown after. Towels were tiny and we were given 2 when we booked for 4 people per room. Not the most family friendly so i would recomend elsewhere if you have kids.
Stayed 2 nights in Sep 2023
Response from Front Office on 19 Nov 2023
Thank you for your feedback. We are sorry to hear you did not enjoy your stay. We have brought up the issues with our Maintenance and housekeeping department. We strive to have a pleasant experience and a clean a comfortable space for our guests.

10/10 Excellent

Romilia

Liked: Cleanliness, staff & service, property conditions & facilities
I love the front desk People, they are so friendly...
Stayed 1 night in Nov 2023
Response from Sandra on 19 Nov 2023
We love to hear the positive feedback. Thank you for staying with us!

2/10 Terrible

Andrea

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible service
Stayed 1 night in Nov 2023
Response from Anita Front Office Manager on 12 Nov 2023
I am sorry to see that you had a bad experience. Please feel free to reach out to discuss to correct any issues you may have had

10/10 Excellent

Rochelle

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from Front Office on 12 Nov 2023
Thank you for your Stay

10/10 Excellent

kara

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from rw on 5 Nov 2023
thank you

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good price. Cute artsy industrial decorated rooms and foyer. Not high end, more moderate of a hotel. There is some wear and tear, but very clean and decorated very cute! Staff was super friendly and helpful.
Stayed 1 night in Oct 2023
Response from Front Desk Manager on 2 Nov 2023
Thank you for your feedback. We are glad you enjoyed your stay.

4/10 Poor

Kelly

Travelled with partner
Disliked: Amenities
Our room smelled so bad of cleaner. The condition of the room was not great. Wallpaper peeling, scratchy sheets, stained walls. Would not stay here again
Stayed 1 night in Oct 2023
Response from Front Office on 28 Oct 2023
Thank your for your feedback. We are sorry to hear about your bad experience. We have brought the issue up to our housekeeping department and will take care of the issue at hand.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
South St Paul stay
Good location , remodeled rooms, cute decor
Stayed 1 night in Oct 2023
Response from Front Office Manager on 24 Oct 2023
Thank you we glad you enjoyed your stay.

8/10 Good

Suzeng

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time stay there but stayed two instead of one night this time. Overall pretty good as always. Staff are friendly and very helpful. Downfall was only pool was very cold and didn’t get room clean when requested for room to be cleaned. Was able to get clean towel when requested.
Stayed 2 nights in Oct 2023
Response from Front Office Manager Anita on 23 Oct 2023
Thank you for your feedback. We are happy to hear all was well except for the pool being cold. We have brought that up to maintenance. We apologize for the inconvenience of not getting your room clean. We strive to make sure all guests get the requested service. Please feel free to reach out to me when if you are back in town to assure you have an enjoyable stay,

8/10 Good

Rodger, Asheville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A good inexpensive place to stay if you need to get up early for the airport. On a rather busy highway with limited dining options avaiable (there is a small restaurant on the property but apparently only open on the weekends). Mall of America is about a 15-20 minute drive.
Stayed 1 night in Oct 2023
Response from Front Desk Manager on 2 Nov 2023
Thank you for staying with us. We hope to see you soon.

8/10 Good

Alain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Front Desk on 22 Oct 2023
Thanks for staying with us!

10/10 Excellent

Sharlea

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from Front desk on 22 Oct 2023
Thanks for your feedback! Hope to see you again.

4/10 Poor

JESSICAH

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The pictures made the hotel look a lot better than it was. Weird smell in the room. Someone was drunk and spilt beer in the lobby. Someone was at the event space threatening guests with a weapon. Asked for extra towels early in the morning had to tease again at night time.
Stayed 2 nights in Oct 2023
Response from Front Office Manager Anita on 23 Oct 2023
We apologize for the bad experience you had. It was an unfortunate experience for all who were around. We understand the importance of a clean and comfortable room for our guest. And we regret we fell short on your expectations. We have addressed the issue to our housekeeping department that similar issues are addressed promptly. We thank you for your feedback and appreciate your loyalty and hope we have an opportunity to make iit a better experience for you..

6/10 Okay

Zane

Stayed 1 night in Oct 2023
Response from Front desk on 22 Oct 2023
Thanks for taking the time to review your dry with us. Hope to welcome you again in the future.

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was great. Not sure why we had to use the back enterance other than that it was great.
Stayed 1 night in Jul 2023
Response from Front Desk on 3 Oct 2023
We are glad you enjoyed your stay.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2023
Response from Front Desk on 25 Sept 2023
Thank you for your stay

10/10 Excellent

Kelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn't in an area with close amenities, but it was a nice stay
Stayed 1 night in Sep 2023
Response from Front Desk on 16 Sept 2023
Thank you! Glad to hear you enjoyed your stay.

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the decor
Stayed 1 night in Sep 2023
Response from Front Desk on 14 Sept 2023
Thank you for your stay