Lobby lounge

Reviews of c-hotels Atlantic

4 out of 5
c-hotels Atlantic
Via Napo Torriani, 24, Milan, MI

Reviews

8.6

Excellent

Rating 10 - Excellent. 438 out of 1000 reviews" "
Rating 8 - Good. 406 out of 1000 reviews" "
Rating 6 - Okay. 109 out of 1000 reviews" "
Rating 4 - Poor. 31 out of 1000 reviews" "
Rating 2 - Terrible. 16 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Bahey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Train and Metro Station, hotel is clean and service is good, it is a maintained old fashion hotel from the 90s
Stayed 2 nights in Apr 2024

10/10 Excellent

AMRISH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay
Stayed 3 nights in Mar 2024
Response from Giulia Front Office on 11 Mar 2024
Dear, Thank you for taking time to leave us this amazing feedback.We're thrilled that you've had a great stay with us.We really value your appreciation and your comments. We hope to have you soon again as our guest,best regards

10/10 Excellent

Iuliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had pretty low expectations for a “train station” hotel but I was pleasantly surprised. As soon as I stepped into the room it smelled very nice, the room itself had high ceilings and felt very spacious. I would also add that the water pressure was amazing. The area is just ok, there is some shopping near by but it’s not amazing. The proximity to the train station (as well as shuttles to the airport) was the selling point for me.
Stayed 2 nights in Feb 2024
Response from Giulia Front Office on 11 Mar 2024
Dear, Thank you for taking time to leave us this amazing feedback.We're thrilled that you've had a great stay with us. We are really happy that you appreciated our strategical position.We really value your appreciation and your comments. We hope to have you soon again as our guest,best regards

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great staff, good location, poor quality.
Excellent staff but dated and poor maintenance. Both the bidet and the shower had a clogged drain. The hot water was extremely inconsistent. The gym had a treadmill that wasn’t balanced or missing one leg. The soundproofing was so poor that one can hear every single word uttered in the lobby from the room. The location was perfect, and if it was a 2-star hotel I would’ve been satisfied. But it is significantly below the quality of what one would normally associate with a 4-star hotel.
Stayed 1 night in Dec 2023
Response from Giulia Front Office on 2 Jan 2024
Dear Guest, First of all we would like to thank you very much for choosing our C-Atlantic Hotel. We are very sorry for the problems you encountered during your stay. We take all the suggestions and we hope to have the pleasure to welcome you again soon and to offer you the best experience. Kind regards

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It would be nice if they would update hair dryer and give hair conditioner & body wash The Breakfast they offer is Excellent They have a variety of food & coffee They welcome you to breakfast and ask you if you want any coffee or cappuccino The coffee is ready for you but the cappuccino they go to the back ánd make it for you which is nice!
Stayed 1 night in Nov 2023
Response from Giulia Front Office on 2 Jan 2024
Dear Mrs. Ana, we are very glad that you stay here has been so good, thank you for the kind comments, and we will definetly consider your suggestions and we hope to see you again soon, best wishes

10/10 Excellent

Rino Fernan Nazal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Oct 2023

10/10 Excellent

Gavin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great reconditioned hotel in an excellent location close the main railway station in the center of the city with good restaurants nearby.
Stayed 1 night in Oct 2023
Response from Giulia Front Office on 2 Jan 2024
Dear Mr. Orbitz, We’re delighted to hear about your satisfaction with yoy stay with us! Providing excellent customer service is our priority. Thank you for choosing us, and we hope to serve you again in the future. Warm regards

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Is very good
Stayed 1 night in Nov 2023

10/10 Excellent

Gavin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is updated with quality changes implemented it’s location steps form the main impressive train station is within walking distance. There is wide Selection of various quality restaurants next to or close to the hotel.
Stayed 3 nights in Oct 2023

10/10 Excellent

John, Milton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Slawomir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient place to stay. Close to the train station and all transportation
Stayed 2 nights in Oct 2023

8/10 Good

Gustavo

Business traveller
Liked: Cleanliness, property conditions & facilities
cozy but small
rather a small room
Stayed 5 nights in Oct 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable hotel very convenient to trains. Great location to see Milan.
Stayed 3 nights in Oct 2023

10/10 Excellent

Line

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price ratio to benefit was amazing. Rooms were modern, very clean and a good size. The hotel is right next to train station and not to far from the Duomo Cathedral and Galleria Vittorio Emanuel II (we walked). Would definitely recommend.
Stayed 1 night in Oct 2023

8/10 Good

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would come again! Room was clean and breakfast was great, drinks at the bar were strong too!
Stayed 2 nights in Aug 2023
Response from Mohamed A. Kawy Front Office Manager on 6 Oct 2023
Dear GuestThank you for taking the time to share these pleasant comments about your recent experience at our c-hotels Atlantic in Milan and for the high marks you gave uswe are pleased to see that your stay was particularly positive and we will share your comments with all our team.We hope to welcome you back to our hotel as soon as possibleKind regards,Mohamed A. KawyFront Office Manager

8/10 Good

Alyson

Liked: Property conditions & facilities, room comfort
2 Days in Milan.
Great location close to Milano Central Station. Shower head was covered in mold, i cleaned before i showered. The noise level from the hallway is very loud, no street noise though. Overall good hotel for a 2 day stay.
Stayed 2 nights in Sep 2023
Response from Mohamed A. Kawy Front Office Manager on 2 Oct 2023
Thank you for your nice comment

8/10 Good

Khurram

Stayed 3 nights in Sep 2023
Response from Mohamed A. Kawy Front Office Manager on 2 Oct 2023
Thanks for the rating

10/10 Excellent

Kalliopi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, walking distance from the main train station. Lots of options for eating nearby.
Stayed 2 nights in Sep 2023
Response from Mohamed A. Kawy Front Office Manager on 25 Sept 2023
Dear Kalliopi, Thank you very much for staying at our hotel and for your nice review. We hope we will soon have the pleasure of giving you a warm welcome back. Kind regards Mohamed A. Kawy Front Office Manager

8/10 Good

Silvia

Stayed 1 night in Sep 2023

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick stay but loved the shower and best breakfast I’ve had so far in any hotel!
Stayed 1 night in Sep 2023
Response from Mohamed A. Kawy Front Office Manager on 25 Sept 2023
Dear Vanessa, we thank you very much for this kind review, we're glad that you're stay has been good and we hope to see you again in the future, Best wishes, Giulia Front Office.

10/10 Excellent

Sandro Guzman

Stayed 4 nights in Sep 2023
Response from Mohamed A. Kawy Front Office Manager on 25 Sept 2023
Dear Sandro Guzman , we are very glad that your stay has been so pleasant and very happy for this beautiful review. For all the Staff is very important to welcome you in the best possible way and be helpful. We look forward to see you again, best regards, Giulia Front Office.

8/10 Good

KARINE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Hotel Atlantic on 25 Sept 2023
Dear Karrine, we thank you very much for this kind review, we're glad that you're stay has been good and we hope to see you again in the future, Best wishes, Giulia Front Office.

10/10 Excellent

Salvatore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for a long weekend at this property. Excellent location near the Central train station and all public transportation. The hotel was clean. The staff was friendly and the breakfast was a nice touch. I would stay here again.
Stayed 3 nights in Sep 2023

10/10 Excellent

Gail

Liked: Cleanliness, property conditions & facilities, room comfort
Great location. Just walk straight out of main entrance and to the right. It will be on the left. About a 5 minute walk or less. Very clean and modern. Staff is very nice.
Stayed 1 night in Sep 2023
Response from Mohamed A. Kawy Front Office Manager on 11 Sept 2023
Dear Guest,first of all thank you for choosing, c-hotels Atlantic and for sharing your experience with us.It is always a pleasure to receive appreciations like yours, as our main goal is to meet our Guests' expectations by offering the best .We are glad that you enjoyed our location, and the room.Special thanks from all the team and looking forward to surprising you again soon with our professionalism and courtesy.Kind regards,Mohamed A. KawyFront Office Manager

10/10 Excellent

David

Friendly and fantastic team. Giulia was great
Stayed 1 night in Sep 2023
Response from Mohamed A. Kawy Front Office Manager on 11 Sept 2023
Dear Guest,Thank you very much for taking the time to share your recent experience with us at c-hotels Atlantic.We are extremely glad to know that we were able to fully meet all your expectations.Receiving a good feedback such as yours is undoubtedly our motivation to work with passion and dedication to ensure our guests receive the high quality of service they deserve.We hope to welcome you back and continue to provide you with an excellent experience.We look forward to seeing you soon!Kind regards,Mohamed A. KawyFront Office Manager

10/10 Excellent

Biplab

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly
Stayed 1 night in Aug 2023
Response from Mohamed A. Kawy Front Office Manager on 2 Sept 2023
Thank you very much

10/10 Excellent

Biplab

Liked: Cleanliness, staff & service, property conditions & facilities
Food warmer needed
Stayed 1 night in Aug 2023
Response from Mohamed A. Kawy Front Office Manager on 25 Aug 2023
Than you for your feed back

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
I was very satisfied with my hotel stay. Will definitely book with them again!!
Stayed 1 night in Aug 2023
Response from Mohamed A. Kawy Front Office Manager on 16 Aug 2023
Dear Gabriel we are really very glad with your excellent review!We are first and foremost interested in offering the best possible service to our customers and ensuring that they leave our hotel with a beautiful memory.We do hope to welcome you back soon to our c-hotels Atlantic.Mohamed A. KawyFront Office Manager

10/10 Excellent

Dan, Plymouth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, close to subway and railway Union station. Nice and clean rooms, nice service. Great breakfast as well.
Stayed 2 nights in Jul 2023
Response from Mohamed A. Kawy Front Office Manager on 15 Jul 2023
Dear Dan , Thank you for choosing our hotel and for taking the time to leave this wonderful feedback. We are happy that you enjoyed your stay and thanks for the top rating.We hope to welcome you back to our c-hotels Atlantic soon. Kind regards Mohamed A. Kawy Front Office Manager

8/10 Good

Debashis

Liked: Cleanliness, staff & service, property conditions & facilities
Staff members are good. Only room air conditioning is not comfortable.
Stayed 3 nights in Jul 2023
Response from Mohamed A. Kawy Front Office Manager on 12 Jul 2023
Dear Guest, Thank you for choosing our hotel and for taking the time to leave your feedback. We are happy that you enjoyed your stay and thanks for the nice rating.We hope to welcome you back to our c-hotels Atlantic soon. Kind regards Mohamed A. Kawy Front Office Manager

10/10 Excellent

Hazem

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
wonderful
Stayed 1 night in Jun 2023
Response from Mohamed A. Kawy Front Office Manager on 30 Jun 2023
Dear Hazem ,Thank you for this feedback regarding your experience at our hotel,Your satisfaction is the best reward for our staff who work day in and day out to provide an impeccable service.We do hope to welcome you back soon to our c-hotels Atlantic.Best regardsMohamed A. KawyFront Office Manager

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023
Response from Mohamed A. Kawy Front Office Manager on 30 Jun 2023
Dear Eric,first of all thank you for choosing, c-hotels and for the top ratingSpecial thanks from all the team and looking forward to surprising you again soon with our professionalism and courtesy.Kind regards,Mohamed A. KawyFront Office Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Hotel, close to Train station
Stayed 1 night in Jun 2023
Response from Mohamed A. Kawy Front Office Manager on 14 Jun 2023
Thank You very much for your comment

6/10 Okay

mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excessive extremely loud noise until after midnight allegedly from restaurant next door
Stayed 1 night in Jun 2023
Response from Mohamed A. Kawy Front Office Manager on 8 Jun 2023
Dear Mark,Thank you for choosing our hotel. We are sorry to learn that your stay at our hotel did not fully meet your expectations. We apologise for the inconvenience and hope to have you back as our guest soon.Best regardsMohamed A. KawyFront Office Manager

8/10 Good

Natalia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and modern but quite warm at times. The staff was very friendly. Would definitely stay again.
Stayed 1 night in Jun 2023
Response from Mohamed A. Kawy Front Office Manager on 8 Jun 2023
Dear Natalia , thank you for choosing our hotel and we are pleased to hear that you enjoyed your stay. We are very happy to read your positive remarks. We hope to have you back soon at our c-hotels Atlantic. Yours sincerely Mohamed A. Kawy Front Office Manager

6/10 Okay

Rodolfo

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Needs some work and up keep. Broken hair dryer and a bit Tun down.
Stayed 6 nights in May 2023
Response from Yours sincerely Mohamed A. Kawy Front Office Manag on 23 May 2023
Dear Rodolfo , thank you for sharing your feedback on your recent stay at our hotel. we took a good notes regarding your remarks .Yours sincerely Mohamed A. Kawy Front Office Manager

10/10 Excellent

Zeinab

Stayed 2 nights in May 2023
Response from Mohamed A. Kawy Front Office Manager on 29 May 2023
Dear Zeinab , Thank you very much for staying at our hotel and for your top rating review. We hope we will soon have the pleasure of giving you a warm welcome back. Kind regards Mohamed A. Kawy Front Office Manager

8/10 Good

hanna, beirut

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was good enough , breakfast was very rich
Stayed 1 night in Apr 2023
Response from Mohamed A. Kawy Front Office Manager on 17 Apr 2023
Dear Hanna , Thank you so much for your nice review ! We are always so glad to receive such positive feedback like yours! We do hope to welcome you back soon to our c-hotels Atlantic. Best regards Mohamed A. Kawy Front Office Manager

2/10 Terrible

Wai Lap, Shatin

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This hotel is HIGHLY NOT-RECOMMENDED. This so-called 4 stars hotel did not offer any service, much worse than a 2 stars hotel. First of all, the facilities are old and our electric door sensor was even not working during our last night. When we told the frontline staff on this issue, they were not giving a helpful hands to help at all, just to give us another key card. One of the staff said impolitely that he did not know English and refused to help. Then, upon our strong request to have one of the staff to help open the door with key, the hotel sent one bell boy to help us to open the door for us who was quite helpful in this sense, During this incident, it showed that the facilities were really poorly maintained and the poor service standard they offered. Second. the hotel reception was located at the -1 floor with stairs which are difficult for guests with a large luggage. Upon our arrival, none of the staff offered any help to us. Third, they arranged first floor room for our 3 nights stays, there was no air-conditioning during the winter time, so that we had to open the window to get some fresh air in. However, the room was too close to the road which was super noisy at night and we couldn't have a good sleep at all during our stay. Lastly, this 4 stars hotel provided just the paper cup in the room, not even a proper cup or glass as it is very eco unfriendly. And, worst still, they did not offer any replacement for the used coffee or tea pack at all.
Response from Mohamed A. Kawy Front Office Manager on 9 Apr 2023
Dear Guest, I do thank you for sharing your feedback regarding your recent stay at our hotel. However, we are very disappointed to know that we did not entirely meet your expectations. We do understand that every single glitch if not properly handled can lead to dissatisfaction and we do sincerely apologize for the inconvenience you had during your stay. be sure that all the staff is working hadrly for your satisfaction is which is veryimportant to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best regards Mohamed A. Kawy Front Office Manager

10/10 Excellent

cece

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Helped with football tix. Getting to game. Early check-in
Stayed 1 night in Apr 2023
Response from Hotel Atlantic on 12 Apr 2023
Dear Guest,thank you for choosing our hotel and we are pleased to hear that you enjoyed your stay. We are very happy to read your positive remarks about the staff. We hope to have you back at our c-hotels Atlantic soon.Best regardsMohamed A. KawyFront Office Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from Hotel Atlantic on 7 Apr 2023
Thank you for your rating

10/10 Excellent

Heeyah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location but it is unsafe. A guy tried to body block me from entering the hotel. But I was able to walk around him. Very clean room, friendly staff.
Stayed 1 night in Mar 2023
Response from Hotel Atlantic on 2 Apr 2023
Dear Heeyah,Thank you for sharing your feedback about our hotel.It is a great satisfaction to have the top rating.We look forward to welcoming again .Best regardsMohamed A. KawyFront Office Manage

10/10 Excellent

Ricky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel; perfect location.
Stayed 1 night in Mar 2023
Response from Hotel Atlantic on 13 Mar 2023
Thank you so much for the top ratingsee you soon

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023
Response from Mohamed A. Kawy Front Office Manager on 2 Mar 2023
Dear Peterthank you for choosing our hotel, we are glad to hear that your stay met your expectations.We do hope to welcome you back soon to our c-hotels Atlantic.Best regards

6/10 Okay

Jose Luis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My room was very dirty
Response from Mohamed A. Kawy Front Office Manager on 5 Feb 2023
Dear Jose,Thank you for choosing our hotel. We are sorry to learn that your stay at our hotel did not fully meet your expectations.Unfortunately, although we are doing our best to always guarantee high standards of service and cleanliness, sometimes we may not fully achieve our goal.We apologise again for the inconvenience and hope to have you back as our guest soon.Best regardsMohamed A. KawyFront Office Manager c-hotels Milan

8/10 Good

Martino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1 night with the family. It's a great option if you have to take a train since it's 5 minutes walking from the station and subway.
Response from Mohamed A. Kawy Front Office Manager on 2 Jan 2023
Dear Mr.Martino,Thank you for the time taken in sharing your review on c-hotels Atlantic. We are so pleased to hear that you had a good stay with us, and it is a total pleasure to read that you appreciated our position .We look forward to welcoming you back.

6/10 Okay

Sellabathma

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 4 nights in Dec 2022
Response from Mohamed A. Kawy Front Office Manager on 26 Dec 2022
Dear Guest,thank you very much for choosing our hotel and for the rating of your stay. and we hope to welcome you back soon. Best regards

10/10 Excellent

James

Stayed 1 night in Dec 2022
Response from Mohamed A. Kawy Front Office Manager on 23 Dec 2022
Dear JamesMany thanks for your top score and we wish to see you soon .

10/10 Excellent

Ivona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Mohamed A. Kawy Front Office Manager on 17 Dec 2022
Dear Ivona, Thank you so much for sharing your recent experience with us at c-hotels Atlantic and for the top score. We look forward to seeing you soon! Kind regards, Mohamed A. Kawy Front Office Manager