Lobby

Reviews of North Miami Beach Gardens Inn & Suites

2 out of 5
North Miami Beach Gardens Inn & Suites
148 NW 167th Street, North Miami Beach, FL

Reviews

4.0
Rating 10 - Excellent. 55 out of 558 reviews" "
Rating 8 - Good. 30 out of 558 reviews" "
Rating 6 - Okay. 70 out of 558 reviews" "
Rating 4 - Poor. 96 out of 558 reviews" "
Rating 2 - Terrible. 307 out of 558 reviews" "

4.0/10

Cleanliness

4.8/10

Staff & service

3.8/10

Amenities

3.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Vixamar

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad
Stayed 1 night in Apr 2024

2/10 Terrible

Lourdes

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The property was deplorable
Stayed 1 night in Apr 2024
Response from Ariel on 16 Apr 2024
Thank you

2/10 Terrible

Wilson

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not clean at all
Stayed 2 nights in Mar 2024
Response from Ariel on 12 Apr 2024
Thank you

10/10 Excellent

AL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ariel on 11 Apr 2024
Thank you so much for your valuable feedback, we hope to see you again soon.

2/10 Terrible

Nabeel

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Ariel on 11 Apr 2024
Thank you

2/10 Terrible

ARTURO

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ariel on 11 Apr 2024
Thank you

2/10 Terrible

Khanya

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not clean and this was the whole building, many other guests had issues my entire stay. 0/10 would not recommend.
Stayed 5 nights in Mar 2024
Response from Ariel on 10 Apr 2024
Thank you

4/10 Poor

Charmine

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ariel on 8 Apr 2024
Thank you

2/10 Terrible

Debbie

Disliked: Cleanliness, amenities, property conditions & facilities
Does not match pictures, area very unsafe
Stayed 1 night in Feb 2024
Response from Ariel on 7 Apr 2024
Thank you

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2024
Response from Ariel on 5 Apr 2024
Thank you

4/10 Poor

Rafal

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Poor condition of the property
Stayed 1 night in Mar 2024
Response from Ariel on 4 Apr 2024
Thank you

10/10 Excellent

Wood Christopher

Liked: Property conditions & facilities
I love this hotel
Stayed 3 nights in Mar 2024
Response from Ariel on 4 Apr 2024
Mr. Wood, Thank you so much for your valuable feedback, we hope to accommodate you again.

4/10 Poor

Blossom

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The building is very outdated, carpets were disgusting in the room, the room wasn't even cleaned.. No towels, wash clothes or toilet paper in the room. Every time you went down to get said things, they were "out". Didn't even have a comforter on the bed just a sheet and what looked like a curtain. .. I don't really complain and honestly I just needed a bed for the weekend but for the price, I expect a little more. The only good thing was that the staff was nice and showed good customer service. The hotel itself, 3/10. Won't go again.
Stayed 4 nights in Mar 2024
Response from Ariel on 31 Mar 2024
Thank you

2/10 Terrible

Anatole

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Ariel on 28 Mar 2024
Thank you

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst hotel I’ve ever stayed at carpet was wet hot water didn’t work they misled me about the rate
Response from Ariel on 28 Mar 2024
Thank you

2/10 Terrible

Jose Miguel

Disliked: Cleanliness, amenities, property conditions & facilities
I can’t believe this hotel is allowed to run. I ended up here on a last minute decision even though I had read the terrible reviews. No matter how nice the staff is, and they really are, the conditions of this hotel are so filthy and decrepit I’m surprised they are open. The pictures I took are so awful that I won’t post them out of embarrassment for the hotel. I do not recommend this place even if you are trying to save some money.
Stayed 1 night in Mar 2024
Response from Ariel on 28 Mar 2024
Thank you

4/10 Poor

ALEXANDER

Disliked: Cleanliness, property conditions & facilities
Try not to go but if have to be ready it's a bed
Stayed 1 night in Mar 2024
Response from Ariel on 28 Mar 2024
Thank you

2/10 Terrible

APELETE

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty
Stayed 1 night in Mar 2024
Response from Ariel on 28 Mar 2024
Thank you

2/10 Terrible

Rolando, Niantic

Disliked: Cleanliness, amenities, property conditions & facilities
This place is in need of a total overhaul. All the Rugs are filthy in rooms and common areas.
Stayed 1 night in Mar 2024
Response from Ariel on 24 Mar 2024
Thank you

2/10 Terrible

Jill, WATTSBERG

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just don’t stay here. I’m not picky at all but couldn’t leave building without 6 junkies asking me for money and it’s gross and very unclean inside.
Stayed 2 nights in Mar 2024
Response from Ariel on 19 Mar 2024
Thank you

2/10 Terrible

Kiane

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby was grimy. Security desk blocks hallway 1. Elevator floor was broken tile, dirty. Bathroom tile is dirty. We did not see bugs— be careful. Someone knocked on our door at midnight to see if we were here. The pillows were like throw pillows. There were no blankets on the bed, which given the condition of the place was a blessing. There is no breakfast. The pool is closed. This should not be on Expedia!
Response from Ariel on 18 Mar 2024
Thank you

2/10 Terrible

Gary, Lehigh Acres

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Old and unupdated hotel. Rooms and furniture not kept up on. Very noisy. Bad experience.
Stayed 2 nights in Mar 2024
Response from Ariel on 15 Mar 2024
Thank you

10/10 Excellent

Maja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Mar 2024
Response from Ariel on 10 Mar 2024
Thank you so much for your valuable feedback, we hope to see you again!

2/10 Terrible

Marcel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and room is needs a complete overhaul.
Stayed 1 night in Mar 2024
Response from Ariel on 7 Mar 2024
Thank you

2/10 Terrible

YAILET

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty, no clean. towels with hair. carpet and bed dirty.
Stayed 2 nights in Mar 2024
Response from Ariel on 7 Mar 2024
Thank you

6/10 Okay

Melissa

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property can be better.
Stayed 1 night in Mar 2024
Response from Ariel on 7 Mar 2024
Thank you

2/10 Terrible

Aakar

Business traveller
Disliked: Staff & service, property conditions & facilities
rooms and bathroom were stingy and dirty like worse then third world country
Stayed 2 nights in Mar 2024
Response from Ariel on 7 Mar 2024
Thank you

6/10 Okay

Stewart

Disliked: Cleanliness, property conditions & facilities
Just somewhere I had to crash for the night. Carpet was stained and dirty and ripped. Just didn’t feel like a clean room.
Response from Ariel on 7 Mar 2024
Thank you

2/10 Terrible

Jonathan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
rooms was dirty and bathroom area is old rusty .the property need a renovation
Stayed 1 night in Feb 2024
Response from Ariel on 7 Mar 2024
Thank you

2/10 Terrible

Stan

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ooold, falling apart, gross, stinks, loud.
Stayed 1 night in Mar 2024
Response from Ariel on 7 Mar 2024
Thank you

2/10 Terrible

Delon

Stayed 1 night in Feb 2024
Response from Ariel on 7 Mar 2024
Thank you

2/10 Terrible

Eber, Arlington

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Ariel on 1 Mar 2024
Thank you

2/10 Terrible

Marianne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Gammelt og meget slidt hotelværelse, der slet ikke var rent. ingen håndklæder, larm fra gaden. Et hotel i den dårligste stand.
Stayed 1 night in Feb 2024
Response from Ariel on 1 Mar 2024
Thank you

10/10 Excellent

tara

Liked: Cleanliness, staff & service, amenities
I had a perfect night no issue with me it was so quiet I will like to take this time to give thanks to everyone good service 😊👍
Stayed 1 night in Feb 2024
Response from Ariel on 1 Mar 2024
Thank you

2/10 Terrible

Patrice

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Deplorable
Stayed 1 night in Feb 2024
Response from Ariel on 1 Mar 2024
Thank you

2/10 Terrible

Alexandra

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst hotel I’ve ever stayed at. It was absolutely filthy and felt unsafe. At a price of over $300 a night, I would expect better accommodations. It was extremely overpriced for the quality of the hotel. I would not recommend this hotel to anyone.
Stayed 1 night in Feb 2024
Response from Ariel on 7 Mar 2024
Thank you

4/10 Poor

Erlinda

Stayed 1 night in Feb 2024
Response from Ariel on 21 Mar 2024
Thank you

4/10 Poor

Derrick

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room has a smell to it and the TV was very small and on top of the stand instead on in the stand..
Stayed 1 night in Feb 2024
Response from Ariel on 7 Mar 2024
Thank you

2/10 Terrible

Alvin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Disgusting
Stayed 1 night in Feb 2024
Response from Ariel on 7 Mar 2024
Thank you

2/10 Terrible

Stephanie

Disliked: Cleanliness
Stayed 1 night in Feb 2024
Response from Ariel on 7 Mar 2024
Thank you

4/10 Poor

Matthew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible area, the entire hotel stunk, and the rooms were disgusting. Would never pay to stay here again. I don't understand why they allow such awful people to stay
Response from Ariel on 8 Mar 2024
Thank you

2/10 Terrible

Harold

Disliked: Staff & service, amenities, property conditions & facilities
Unexpected fees, and the unsafety of this environment makes this particular location a no go for anyone who’s considering using this hotel.
Stayed 2 nights in Feb 2024
Response from Ariel on 8 Mar 2024
Thank you

4/10 Poor

Claude

Disliked: Cleanliness, staff & service, property conditions & facilities
306 There no refrigerator, no coffee maker, no microwave, bathroom in bad condition. Carpet dirty and smelling
Stayed 1 night in Feb 2024
Response from Ariel on 7 Mar 2024
Thank you

2/10 Terrible

Gloribel

Liked: Staff & service
Disliked: Property conditions & facilities
The elevator was broken, long line waiting for the only one that was working, plus in the morning they were fixing for some reason the only one working the night before, only two towel in a bedroom for 4 guess. No light in the room was working.
Stayed 1 night in Feb 2024
Response from Ariel on 8 Mar 2024
Thank you

2/10 Terrible

Geordany

Stayed 2 nights in Feb 2024
Response from Ariel on 21 Mar 2024
Thankyou

2/10 Terrible

Steven

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The carpet was wet, the mattress dirty, and the room reeked of bleach.
Stayed 1 night in Feb 2024
Response from Ariel on 15 Feb 2024
Thank you

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place are a poop hole rooms are are very dirty room door do not locks i tell the from desk but never fix no ice no coffee no water NEVER COME BACK
Stayed 2 nights in Feb 2024
Response from Ariel on 15 Feb 2024
Thank you

2/10 Terrible

EVANS

It was the worst hotel I have ever stay in. It was dirty water drip the water wasn’t running out of the bathroom the place stink hotel was mostly whiners and drugs People I would never recommend that hotel to anybody and nobody should never stay there. This service is the worst in the world.
Stayed 1 night in Feb 2024
Response from Ariel on 11 Feb 2024
Thank you

6/10 Okay

Rafael

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The whole building smells like cigarettes and mildew.
Stayed 1 night in Feb 2024
Response from Ariel on 11 Feb 2024
Thank you

2/10 Terrible

Markus

Stayed 2 nights in Jan 2024
Response from Ariel on 20 Mar 2024
Thank you