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Reviews of MOXY Memphis Downtown

2.5 out of 5
MOXY Memphis Downtown
40 N Front St, Memphis, TN

Reviews

8.4

Very good

Rating 10 - Excellent. 463 out of 1001 reviews" "
Rating 8 - Good. 350 out of 1001 reviews" "
Rating 6 - Okay. 106 out of 1001 reviews" "
Rating 4 - Poor. 55 out of 1001 reviews" "
Rating 2 - Terrible. 27 out of 1001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

jacquelynne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 1 night in Apr 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very laid back
Stayed 1 night in Apr 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff
Stayed 1 night in Apr 2024

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

eric k

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I come to Memphis I stay here. Cool
Stayed 2 nights in Mar 2024

6/10 Okay

Jeffrey, Redfield

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Air conditioner made crazy noises all night, most tv channels didn’t work, and the shower leaked really bad. Very disappointed.
Stayed 1 night in Mar 2024

8/10 Good

Shameka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The only thing that wish the room had was a mini refrigerator. Loved the Moxy punch.
Stayed 2 nights in Mar 2024

10/10 Excellent

Deborah

Travelled with family and small children
Liked: Staff & service
There were no room darkening drapes. The light from the surrounding hotels came right thru. The toilet paper holder was broken. The shower door did not fit and water leaked out onto the floor. The outside noise with the trolley blowing its horn every 20-30 minutes kept us awake until Midnight.
Stayed 2 nights in Mar 2024

10/10 Excellent

Walter

Stayed 2 nights in Mar 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Eduardo, Houston

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Dr Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was conveniently located near our route into and out of Memphis and the price was right.
Stayed 1 night in Feb 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 1 night in Feb 2024

10/10 Excellent

HOLLY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there during the big storm! Staff was fantastic. Valet is pricy but worth it, valets are kind, respectful and very efficient. Property is super trendy, worth the prices.
Stayed 2 nights in Jan 2024

4/10 Poor

Estela

Stayed 1 night in Jan 2024

8/10 Good

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I went for basketball game. Location was great. Hotel staff was amazing and room was clean. Not walking distance to beatle street. I was told only 4 blocks but i had to drive. Other than that...it was great. I would stay again.
Stayed 1 night in Dec 2023

10/10 Excellent

Jennifer, Coldwater

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and amazing drinks! Atmosphere perfect and location was spot on
Stayed 1 night in Dec 2023

10/10 Excellent

Lalisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it.
Stayed 2 nights in Dec 2023

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Downtown Memphis Gem
Lots of games in the lobby area for adults and kids. Bar area is fairly small. Outside seating is wonderful with the trolley line just a few steps away. Easy walk to downtown and riverfront. A little noisy but earplugs are readily available.
Stayed 1 night in Dec 2023

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun, quirky, and engaging property! We had the pleasure of being greeted and taken care of by Matt throughout our stay. He has the kindest and most gentle spirit and can throw together a phenomenal cocktail in the fly! Highly recommend staying here if you like atypical. You will not be disappointed!
Stayed 2 nights in Nov 2023

10/10 Excellent

Nayeli

Stayed 2 nights in Nov 2023

4/10 Poor

Maurice

Travelled with partner
Liked: Cleanliness, staff & service
The experience I had was rather uncomfortable and left a lot to be desired. The staff was not the issue rather the fact the amenities and cost and the property were my issue. Yes the area was safe and quiet but, the lack of room size vs the price did not add up. The bathroom was small claustrophobic even. The room was below Marriott standards. It was just uncomfortable and the parking was ridiculous just I don’t understand there was plenty of parking but we had to valet I’m just not happy about my stay. This setup isn’t worth it, a lot of improvements need to be made here . I commend the staff for how I was treated but they can’t control what they have to work with.
Stayed 2 nights in Nov 2023

6/10 Okay

Oksana

Stayed 8 nights in Nov 2023

8/10 Good

Ms. M

Business traveller
It was a Surprise to see all the different things that I'm not use to in a A Marriott Hotel. Probably good for a wk-n, BUT not for extended Stay. It was a shock but we adjusted. Having recently had Double knee replacement surgery, there was no place to sit comfortably. Chairs too low. Appreciated the Coffee Station, wish there also had been hot water, instead of heating in the microwave
Stayed 5 nights in Nov 2023

8/10 Good

Lucas

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Jathiya

Business traveller, Travelled with group
Disliked: Cleanliness
I traveled to Memphis for a work trip. We chose Moxy hotel bc it had good reviews online & Ive stayed in other locations. Overall it was a pleasant experience, the front desk agent was friendly at check in. However, the 1st room we were assigned was filthy with stains on the walls & red hair on the pillows. The 2nd room we were assigned had clean walls but the shower was full of mildew & dirt. Housekeeping left a huge bag of trash near the elevator for an entire day. I had to mention it to the front desk several times. The hotel looks aesthetically pleasing from pictures but needs a thorough cleaning inside. I do not recommend this location.
Stayed 2 nights in Nov 2023

10/10 Excellent

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vibe, great crew. Funky decor.
Stayed 1 night in Oct 2023

8/10 Good

Portia

Stayed 1 night in Oct 2023

10/10 Excellent

Precious

Liked: Cleanliness, property conditions & facilities
This Place Was So Nice!
Stayed 1 night in Oct 2023

8/10 Good

Patricia, Devonshire

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property. Was a little disappointed that rubbish was not removed after I extended my stay but requested to stay in the same room. Apparently policy is to not enter a room with a guest in situ but that was not made apparent. My 4th stay at a Moxy so I am generally pleased
Stayed 1 night in Oct 2023

10/10 Excellent

Catalina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jojon

Stayed 2 nights in Oct 2023

10/10 Excellent

Nora, orlando

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the minute i walked into the "lobby", the bar i felt at home..the staff matt and allie were super gracious!! Its super fun trendy relaxed happy upbeat and casual..i felt so good. I cant say enough!! Thank you for a great experience. You made me my dogs and partner all feel welcomed.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Stayed 5 nights in Sep 2023

8/10 Good

Sarah

Stayed 1 night in Sep 2023

10/10 Excellent

John E

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time staying here, and because of the staff, especially Allie, makes this a fun stop! I’ll be back!
Stayed 3 nights in Sep 2023
Response from Moxy Fam <3 on 12 Sept 2023
Thanks, John E, for singing the praises of our awesome crew! They are a sensational bunch, and we would be lost without them. We can't wait to see your face around Moxy Memphis Downtown again soon! Peace, love + MOXY!

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun, hip, and clean hotel. Really enjoyed that upon check in, we were given two complementary "drink coins" to use at the bar during our stay. All the valet staff were extremely nice. Valet does get full but they make it work, if you don't see valet at night they might just be inside. Don't bother parking at the garage across the street. Overall it was a great one night stay.
Stayed 1 night in Aug 2023
Response from Moxy Fam <3 on 12 Sept 2023
Hey Natalie, thanks for your comments! Sounds like you like us almost as much as we like you (; ! We hope to see you around Moxy Memphis Downtown again soon! We'll have a drink ready for you #atthebar!Peace, Love + MOXY!

2/10 Terrible

Lesa

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
A lot of trash on the ground on hotel patio and right out front. Numerous homeless people hanging out on hotel patio and across from hotel all day and night. Gunshots at 1am sounded as if coming from park directly across street. Did not feel safe, lost money for 2 nights paid ahead but left early anyway.
Stayed 3 nights in Aug 2023
Response from Moxy Fam <3 on 12 Sept 2023
Hey Lesa,Thanks so much for sharing your thoughts with us. We value every bit of feedback - good, bad, and inbetween. We are sorry we missed during your visit with us. We want to get it right every single time and we are putting together a game plan to make sure this doesn't happen again. We hope you enjoyed the rest of your trip, and we'll keep our fingers crossed that you'll give us another shot!Peace, love + MOXY

10/10 Excellent

John E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was the best part! Especially Allie, she really seem to enjoy her job!
Stayed 3 nights in Aug 2023
Response from Moxy Fam <3 on 12 Sept 2023
Hey John E, we are obsessed with your compliments to our incredible crew! We are jazzed that they could give you such a memorable experience during your stay at Moxy Memphis Downtown. We can't wait to have you back!Peace, love + MOXY

8/10 Good

Dealdra

Liked: Cleanliness, staff & service, property conditions & facilities
I Love how unique the property was and the staff was very nice.. I just wish there were more options for food and the times foods is served other than that it was good..
Stayed 2 nights in Jul 2023
Response from Moxy Fam <3 on 12 Sept 2023
Dealdra, we are obsessed with your compliments to our incredible crew! We are jazzed that they could give you such a memorable experience during your stay at Moxy Memphis Downtown. We took notes on what we could do better, and we can't wait to have you back!Peace, love + MOXY

4/10 Poor

Hayley

Business traveller
Liked: Staff & service
Stayed 1 night in Jul 2023
Response from Moxy Fam <3 on 12 Sept 2023
Hey there Hayley, thanks for saying such nice things about us! Sounds like you like us almost as much as we like you ;) Come back to Moxy Memphis Downtown soon, we miss you already! Peace, love + MOXY

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying at Moxy!
Stayed 1 night in Jun 2023
Response from Moxy Fam <3 on 12 Sept 2023
Hey Rachel, Thanks for your comments. We always love having you 3! Come back soon, we miss you already!

6/10 Okay

Joseph

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Moxy Fam <3 on 12 Sept 2023
Hey there Joseph,Thanks for the review! We love that you gave us some love, but we're bummed we weren't a perfect 10 for you. We know we aren't your traditional hotel experience, but we do want to make sure you have a killer stay, whether you're all business or down for a little fun. We are stoked you gave us a try and hope you will come back to see your Moxy fam soon!Peace, love + MOXY

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very modern hotel and location was awesome! We enjoyed our stay and loved our visit to Memphis.
Stayed 2 nights in Jul 2023
Response from Moxy Fam <3 on 12 Sept 2023
Hey there Raymond, thanks for saying such nice things about us! Sounds like you like us almost as much as we like you ;) Come back to Moxy Memphis Downtown soon, we miss you already! Peace, love + MOXY

4/10 Poor

randy

Liked: Staff & service
I coffee in room hardly any parking space misunderstanding on breakfast we paid ahead of time they said we didn’t
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very neat place to stay. Convenient location. Had a great stay. Staff was friendly and helpful. I would stay here again.
Stayed 2 nights in Jun 2023