Three  Bedroom Apartment | Premium bedding, desk, blackout curtains, iron/ironing board

Reviews of City Tempo - SouthbankOne

City Tempo - SouthbankOne
180 City Road, Southbank, VIC

Reviews

8.6

Excellent

Rating 10 - Excellent. 251 out of 541 reviews" "
Rating 8 - Good. 221 out of 541 reviews" "
Rating 6 - Okay. 44 out of 541 reviews" "
Rating 4 - Poor. 20 out of 541 reviews" "
Rating 2 - Terrible. 5 out of 541 reviews" "

8.6/10

Cleanliness

7.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 4 nights in Mar 2020

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, a bit noisy, blinds need a clean. Facilities were great.
Stayed 3 nights in Feb 2020

4/10 Poor

Aziz

Disliked: Cleanliness, staff & service, amenities
Internet does not work. I followed all the troubleshooting instructions. Laundry dryer not working properly and full of dust. Made all my clothes dirty. Called reception 10 times and waited online for a long time without ever getting an answer. I was not able to get help with anything. Place was clean in obvious areas and extremely dirty everywhere else. Overall, still ok place to live in a nice building. Bur very badly managed
Stayed 6 nights in Feb 2020

10/10 Excellent

K, Adelaide

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Loved the location. Close to everything without being in the middle of the city
Stayed 3 nights in Feb 2020

8/10 Good

Ana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Generally good stay
The 2 bedroom apartment was nicer/more modern then the 3 bedroom one we stayed in. The stay was good, but was put off by the stained duvet (patches of blood) and the bottom sheet did not cover the whole mattress-that was weird. Pool was great, never anyone in it. And they were nice enough to allow me to check in early which made moving so much easier. There was a massive hole in the wall behind the bed, would have thought they fixed it before letting it out again.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020

8/10 Good

Ana

Travelled with family
Liked: Room comfort
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
Overall, we enjoyed a pleasant stay. Convenient location, functional room. A little overpriced. Not made aware beforehand that reception was offsite - caught me off guard. Air-Conditioning didn't work on arrival (due to remote batteries), but it was fixed promptly.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
First impression wasn't good. There was blood on my sheets! Rather then make a fuss I turned them upside down, in hindsight I should have had them changed. The room was in a good location, but for a well appointed kitchen their should have been more cutlery and cooking gear. The room was very loud, exhaust fans stayed on for ages in the bedroom when any light was on, very strange. Otherwise, a good location.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Pictures what i saw of a room we were getting wernt correspondent to we got.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good location
The stay is satisfactory in general . Good location , just behind Crown and Southbank Yarra River . The apartment was in good condition except the water pipes were too noisy when they were on and the bathtub has no stopper . Basically no house keeping and replenishment of all the toiletries .
Stayed 4 nights in Jan 2020

8/10 Good

daryl

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

4/10 Poor

Aaron, Hobart

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Shower and fridge was broken. Had to wait an hour for maintenance and couldnt fix the problem. Then was told maintenance would be back in the morning between 8-10am. Waited around and never turned up.
Stayed 4 nights in Dec 2019
Response from marcus on 18 Dec 2019
Dear Aaron, Thank you for sharing your experience following your recent stay with us at Southbank One. We truly value the feedback, it helps us make necessary improvements to your guest experience. I am disappointed to read that your apartment did not meet your expectations, and for this I would like to apologise. I would like to apologise that our maintenance department were unable to fix the shower and fridge, more so I would like to sincerely apologise that the issue was not rectified on the following days for you. I will follow this up with our team to ensure these instances do not occur again. Thank you once again for taking the time to provide your feedback and we hope to have the opportunity to welcome you back to Melbourne Short Stay Apartments in the future. Warm regards, Marcus M Area Operations Manager-Southbank

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
Location Close to everything and size of apartment (largish)
Stayed 4 nights in Dec 2019

4/10 Poor

Olusegun

Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was really good for us because we can’t walk far
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location, has everything you need. Good value for money!
Stayed 2 nights in Nov 2019

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Brooke

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Loved the location. The apartment was clean and secure, and the three bedrooms allowed for three generations to stay together.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in excellent condition, well maintained and in a great location.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great short stay
Great apartment in southbank. Nice and tidy. Our apartment on level 10 had a weird view looking down over the pool, but no biggie. Still enjoyed our short stay.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Great location and good price. Apartment interior was no longer feeling new. Kitchen equipment is adequate but basic.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its in a great location. Nice apartment, a pool was good to have. Staff are friendly. Would stay again
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy check in process. Down side- no wifi password provided
Stayed 2 nights in Oct 2019

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a decent size apartment with good facilities and was good to have a gas hob
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good location between sothbank and south Melbourne. The pool was good and overall a comfortable apartment.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in Sep 2019

8/10 Good

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regina
We enjoyed our stay at SouthbankOne. The apartment was spacious and we loved having an ensuite as well as a bathroom. All the appliances were very good quality. We had a great view from the 16th floor. There was a supermarket next door and probably a 8-10 minute walk to Southbank. The apartment was very clean and my only comment would be that the carpet was well worn.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great apartment, walking distance to everything city Crown south bank & the MCG very clean & great views . The only thing that was a disappointment was not be able to use the pool & gym .
Stayed 3 nights in Aug 2019

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, comfortable and convenient apartment with helpful staff.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and spacious enough for four people to share for six days. The location was central to the attractions that we required. I would recommend this property and would stay there again.
Stayed 6 nights in Jul 2019

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay- Apartment 904 great disable access
Great apartment- ideal for a 3-5 day stay- much better than a hotel. Good to have the kitchen and some space. Not required for me, but excellent room fit out for disabled access
Stayed 3 nights in Jul 2019

10/10 Excellent

Charlotte E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Large and well appointed apartment which was great value for money Would definitely stay again as perfect location too
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in process. Apartment was clean and amenities were pleasing with washing machine and dryer available in the room and gym and pool on site. Easy walk to Southbank restaurants and an easy 8 minute walk to Flinders Lane.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Amenities, property conditions & facilities
Shower head in 2nd bathroom needs attention, had to ask for new quilt in Twin share bedroom because one provided was dirty. However size, layout of apartment very comfortable & location excellent
Stayed 3 nights in Jul 2019

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2019

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The overall appartment looked in poor condition of maintenance. Window blinds didnt work propey, the main door lock was a struggle everyday to close as it took 5 mins. At check out i had to hand in the towel with the lock . Worst was the shower experience, no water pressure at all and the show hose had holes with water leaking mostly
Stayed 2 nights in Jul 2019

8/10 Good

donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location clean apartment with everything you need.
Stayed 3 nights in Jun 2019

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Family Apartment
We stayed for 3 nights to end our trip to New Zealand and Australia. The location is close by to our relative. There were a few restaurants in a short walking distance. Rooms were clean, kitchen cooking wares and utensils were good, The only downside was they don’t provide cleaning service for short stay, thus no refill of bath amenities.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
the main bedroom ensuite door jammed half way not sure whether the air conditioner was working as there was no air from the vent. otherwise an excellent unit thanks
Stayed 4 nights in May 2019

8/10 Good

Colette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019