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5-star luxury hotel in Southbank near Crown Casino

Location

This luxury hotel is located in the heart of Southbank, walking distance from Crown Casino and Melbourne Aquarium. Also nearby are Federation Square and Eureka Tower.

Hotel Features

In addition to 20 restaurants, Crown Towers features outdoor tennis courts. Other amenities include a full-service spa and a casino.

Room Amenities

Guestrooms have iPod docking stations, refrigerators, and high-speed (wired) Internet access (surcharge); rooms also include air conditioning and climate control.


General

In addition to a full-service spa, Crown Towers features outdoor tennis courts and an indoor pool. Dining is available at one of the hotel's 20 restaurants and guests can grab coffee at one of the 20 coffee shops/cafés. The property also has a snack bar/deli. Guests can unwind with a drink at one of hotel's 20 bars/lounges. An Internet point is located on site and high-speed wireless Internet access is available for a surcharge.

This 5-star property offers access to a 24-hour business center, a technology helpdesk, and secretarial services. Event facilities include a conference center, conference/meeting rooms, and a meeting/conference room. This luxury hotel also offers a casino, a health club, and a nightclub. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. A total renovation of this property was completed in December 2010.

Crown Towers has designated areas for smoking.

  • Air-conditioned public areas
  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (surcharge)
  • Airport transportation (surcharge)
  • Total number of rooms - 481
  • Number of floors - 24
  • Audiovisual equipment
  • Ballroom(s)
  • Casino
  • Banquet facilities
  • Number of bars/lounges 20
  • Beauty services
  • Breakfast available (surcharge)
  • Cell phone/mobile rental
  • Clubhouse
  • Number of coffee shops/cafes - 20
  • Computer rental
  • Concierge desk
  • Multiple large conference rooms
  • Doorman/doorwoman
  • Dry cleaning/laundry service
  • Event catering
  • Exhibit space
  • Express check-out
  • Full-service health spa
  • Internet point
  • Grocery/convenience store
  • Tours/ticket assistance
  • Wireless Internet access - surcharge
  • Technology support staff
  • Beach/pool umbrellas
  • Computer station
  • Luggage storage
  • Express check-in
  • Children's club
  • Designated smoking areas
  • Snack bar/deli
  • Tour assistance
  • Laundry facilities
  • Sauna
  • 24-hour front desk
  • Health club
  • Currency exchange
  • Elevator/lift
  • Hair salon
  • ATM/banking
  • Gift shops or newsstand
  • Shopping on site
  • Library
  • Limo or Town Car service available
  • Massage - spa treatment room(s)
  • Medical assistance available
  • Multiple small meeting rooms
  • One meeting/conference room
  • Multilingual staff
  • Nightclub
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Terrace
  • Porter/bellhop
  • Room service (24 hours)
  • Year Built 1996
  • Number of restaurants - 20
  • 24-hour business center
  • Tennis on site
  • Conference center
  • Outdoor tennis courts 2
  • Pool cabanas (complimentary)
  • Pool sun loungers
  • Secure covered parking (surcharge)
  • Secretarial services
  • Security guard
  • Garden
  • Number of buildings/towers - 1
  • Spa services on site
  • Spa tub
  • Steam room
  • Swimming pool - indoor
  • Technology helpdesk
  • Television in lobby
  • Translation services
  • Wedding services
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Internet

Available in all rooms: Wired high-speed Internet access (surcharge)

Available in some public areas: Wireless Internet access - surcharge


Parking

Secure covered parking (surcharge), Self parking (surcharge), Valet parking (surcharge)


Room Amenities
  • Air conditioning
  • Direct-dial phone
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • In-room safe
  • Wired high-speed Internet access (surcharge)
  • iPod docking station
  • In-room massage available
  • Complimentary newspaper
  • Soundproofed rooms
  • Climate control
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Dining

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.

Crown Towers has 20 restaurants on site.

In-room dining choices include breakfast, lunch, dinner, and late night fare, available from 24-hour room service.

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Recreation

Outdoor tennis courts and a health club are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Racquetball/squash nearby
  • Running track/path nearby
  • Sports center nearby
  • Bicycle rentals nearby
  • Playground nearby
  • Bowling alley nearby
  • Aerobics on site
  • Basketball on site
  • Pilates classes on site
  • Swimming on site
  • Tennis on site
  • Tennis lessons on site
  • Yoga classes/instruction on site
  • Rock climbing nearby
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Spa

Crown Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Mud bath in spa
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Body treatments
  • Facial treatments
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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom
  • Accessible path of travel
  • Accessible parking
  • In-room accessibility
  • Roll-in shower


Check-in

Check-in time starts at 2 PM


Check-out

Check-out time is 11 AM


Payment types

Accepted at this hotel: American Express, Carte Blanche, Diners Club, Discover, JCB International, MasterCard, Visa


General

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

24-hour check-in

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Fees
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Additional Details

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.


Details
A Green / Sustainable Property - Third Party Certified
This property participates in Green Globe Certification, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
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Details

This property does not have an official STAR Rating from AAA Tourism Pty Ltd. For the benefit of our customers, we have provided a rating based on our rating system.


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