On arrival, our rooms weren’t ready, we meant to have quad room but was given 2 beds, 2 beds were added but that was after asking twice. We only had one room key for 4 so I had chase this again the following day!
One of the days asked the floor cleaners to clean the room but they didn’t do it, so had to ring house keeping to sort this… breakfast was average, same breakfast each day no variety!
I was disappointed with Pullman, i stayed with Swiss Makerem during Hajj last year and that was much better.
Next time I come for Umrah; don’t think I will book Pullman, not up to scratch compared to the other hotels nearby.