On the beach, white sand, sun-loungers, beach umbrellas
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Reviews of LUX* Le Morne

5 out of 5
LUX* Le Morne
Coastal Road, Le Morne

Reviews

9.4

Exceptional

Rating 10 - Excellent. 297 out of 410 reviews" "
Rating 8 - Good. 79 out of 410 reviews" "
Rating 6 - Okay. 21 out of 410 reviews" "
Rating 4 - Poor. 12 out of 410 reviews" "
Rating 2 - Terrible. 1 out of 410 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Tim

Stayed 4 nights in Jan 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Not Lux-ury
Beyond Underwhelming. From disorganisation during check in to poor upkeep of hotel and below average quality of food Lux* Le Morne fails to deliver a luxury experience worthy of the overall setting and price point. As with all Lux* properties there is a lack of ambience and a massive training gap resulting in consistently poor service and lack of interest on behalf of staff to accommodate guests.
Stayed 1 night in Jan 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely one of the ultimate experiences in my life. Witn Le Mourne mountain as backdrop trough out your stay and round the corner access to hiking trail to scale Le Mourne with breathtaking views. Swim to bar with the nicest and coolest bar staff imaginable An absolute must do. All eating facilities simplify outstanding.
Stayed 4 nights in Dec 2023

10/10 Excellent

Averil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so pleasant, helpful land efficient. We were just there for 1.5 days but excellent service.
Stayed 2 nights in Nov 2023

8/10 Good

Vesela

Stayed 6 nights in Nov 2023

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was excellent! Going back
Stayed 1 night in Sep 2023

10/10 Excellent

Christa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderuful stay at Luxe Le Morne for our honeymoon! The location is perfect for a quiet holiday getaway, very peaceful and relaxing. The manager and hotel staff made to sure to make our experience special by surprising us with little gifts in our room (champagne, canapés, cocktails etc), it was a nice touch. The room was lovely, overlooking the beach and we had a great view of the sunset every night! Resort had 3 restaurants to choose from which were all decent with the Kitchen restaurant offering a daily and expansive buffet breakfast, but we were quite disappointed to find out the Japanese restaurant was closed down only when we arrived at the property. The free water sports activities at the hotel were fantastic along with the Lux spa, where we were kindly gifted a free 45min honeymooners massage. We also really enjoyed the movie on the beach our last night where the hotel offered drinks and popcorn. Resort offered other daily specials which all required advance booking (which we were not made aware of until we checked in), so we unfortunately missed out on a lot of the extra fun/romantic things to do at the property. Our only criticism was that because our booking was made through Expedia, nobody from the resort contacted us in advance to inform us about advance bookings required for restaurants, experiences, airport transfers etc (this is what would have really elevated our experience). Overall, Highly recommend this beautiful resort.
Stayed 6 nights in Sep 2023

10/10 Excellent

Alastair Casemore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went there for 10 days on honeymoon. Unbelievable setting, pristine beach, food and caring staff. We went all-inclusive and never had a bad meal. Only negative would be there are still a lot of extras you need to pay such as certain restaurants, yoga or HIIT classes on the beach etc which made it quite confusing what was included. Overall, would highly recommend
Stayed 11 nights in Aug 2023

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is truly magical. The staff is very attentive and always went out of their way to make sure we were having a lovely time. The food was also superb! We will definitely visit another Lux property soon
Stayed 5 nights in Sep 2023

10/10 Excellent

stefano, lubbock

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort on an amazing beach. The rooms are wonderful and the staff is friendly, kind and efficient. Ideal spot for a relaxing vacation!
Stayed 10 nights in Aug 2023

10/10 Excellent

Phoebe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idyllic
Amazing resort in an idyllic location. Perfect base for exploring the South West of the island. Room and resort was well maintained, very clean and minor issues were fixed quickly and without fuss. The staff were really friendly and welcoming, nothing was too much trouble. Whilst here, we attended the plant based cooking course, with chef Abhishek, which was great fun. It was a great introduction to Mauritian cuisine, and a good chance to meet other guests, as well as learning from a top class teacher. The food in general at the resort was consistently of the highest standard; we enjoyed, in particular, eating at the restaurant East - the Thai food there was some of the best we have ever had. Would definitely recommend a visit to this restaurant for any guests staying here. We also visited the spa, for a couple’s massage, and spa facilities which were lovely.
Stayed 9 nights in Jul 2023

10/10 Excellent

Lidiya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, professional and friendly staff, cleanliness of the room and excellent customer service
Stayed 11 nights in Jul 2023

8/10 Good

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2023

10/10 Excellent

Sohel

Stayed 2 nights in Jul 2023

10/10 Excellent

Hugo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Magnifique localisation, personnel accueillant et très agréable.
Stayed 13 nights in Jul 2023

6/10 Okay

Dr. khalid

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
There’s is a lot of bugs everywhere, housekeeping was Disappointing for 5 satr resort
Stayed 8 nights in Jul 2023

8/10 Good

Rodger

Stayed 6 nights in Jun 2023

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning location
What an absolutely stunning location! Absolutely beautiful! A proper honeymoon location. Room was comfortable and very clean. Mini bar facilities in the room were the best I’ve seen. Beach was pristine. Cocktails at the bar beside the beach were awesome. Staff were mostly really attentive. The only real negative for me: I resent, after paying an arm and a leg to come in the first place, having to pay extra to experience anything other than the main (buffet-style) restaurant. (Food was nice in the restaurant but we experienced nicer in nearby town La Gaulette). But all in all an absolutely beautiful resort.
Stayed 1 night in Jun 2023

10/10 Excellent

Matej

Stayed 3 nights in May 2023

10/10 Excellent

Neima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 3 nights in Mar 2023

10/10 Excellent

Conor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lux Morne -great staff and great ish facilities
We stayed for 6 nights. Restaurant staff exceptional, reception staff helpful. The estate and beach are fantastic, the room was really lovely. My wife is coeliac and the team went out of their way after 1st day to ensure food didn't include Gluten, which was really helpful. The only downside was that with our room on the outer edge of the resort, the wifi didn't work at all. That said the management assured me this will be put right shortly and were not just really polite but gave me both a lte check out and a couples massage as compensation, which was a nice gesture. Estate and food really top quality.
Stayed 5 nights in Feb 2023

4/10 Poor

Paulette

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Beautiful location with v friendly staff however training/communication seems to be an issue A lot of useful information was not shared during check in and we were given 3 prices for the special gambas dinner which turned out to be a set menu vs what we assumed was a bbq on the beach In the bar we waited 45 mins before being told that the Niçoise salad we ordered from the menu is no longer on the menu! They apologised and offered our meal for free which was wonderful but it was unclear how this could have happened in the first place Room is beautiful with super comfy bed but let down a little by all the exposed pipe work under the basin in the bathroom which one is forced to stare at when taking a bath Still a v nice hotel though
Stayed 2 nights in Feb 2023

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
Disappointing
Stayed 8 nights in Jan 2023

4/10 Poor

Matic

Liked: Cleanliness
Disliked: Staff & service, room comfort
3 star hotel with a 5 star price
5 star is only price per night and scenery (beach, mountain view) everything else are poor 3 stars. This hotel is good for instagramers, influencers or the ones staying for 2 nights and want to take some good pictures. Staying for a week or so will make you crazy. Try and see... Staff - i could write a book. They make you feel like they doing you a favour serving you. Forgetting your orders, food delivery 3 hours after order, bringing drinks after you finish your dinner ..i could go on. Of course there are individuals who are doing an excellent job, but most of them look like they dont want to live on this planet. I have seen many inefficient people in my life, but some waiters are on top of my list from now on. There must be some not so smart people leading staff recruitment at lux. Rooms - designer rooms or whatever they promote it. They look nice, but once you try to sleep there is an AC that sounds like in a cheap 2 star hotel in the middle of Paris. Fixing it? Forget about it. Smell from the A/C? Come and smell it. Junior suite room - avoid it. Events - lux masterminds developed great app for influences where you can see all hotel events etc. . But.. organisation of those events is another story. Staff organising those events either is not interested at all, not showing up to an event or being late is a classic story. Food - it is decent, but after 3 days you get sick of it. The only restaurant with great staff, chefs and food is The Beach.
Stayed 8 nights in Dec 2022

10/10 Excellent

Arthur Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fuhdjxv
Stayed 6 nights in Sep 2022

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay. Exceeds expectations. Staff is incredible. We were constantly treated to amazing activities by the resort. (Beach sunset parties, movie nights on the beach, etc)
Stayed 4 nights in Aug 2022

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel - highly recommened
Beautiful place to stay, Fabulous hotel with friendly & efficient staff, really an excellent holiday
Stayed 9 nights in Jun 2022

8/10 Good

KIRTI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service & staff attitude. The lagoon was gravelly and frigid.
Stayed 3 nights in Jun 2022

6/10 Okay

SANDIP

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very nice hotel, sometimes service was a bit slow or not there. Have to ask multiple times for the same thing and takes quite long. Food was not best felt very rushed especially during breakfast. Sometimes raw ie French toast and eggs not cooked long enough. However, Hotel is brilliant very calm and relaxing.
Stayed 4 nights in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in May 2022

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities
Amazing experience, staff were friendly and welcoming at all times. Hotel had a range of facilities. Would definitely visit again.
Stayed 4 nights in May 2022

10/10 Excellent

Sanni

Liked: Cleanliness, staff & service, property conditions & facilities
Fully recommend!
Amazing resort, we had a great time. Shame the food was not as good as the Lux Gran Gaube but generally still good. Unfortunately our bed had a big dip in it, otherwise rooms were fantastic and the vibe of the hotel is amazing, fully recommend! Boat House staff were super friendly, and the beach / sea directly outside were fantastic.
Stayed 3 nights in Apr 2022

10/10 Excellent

Andreas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022

10/10 Excellent

Anna

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2022

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week in a paradise
Great hotel with amazing nature.
Stayed 6 nights in Jan 2022

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Очень красивый отель. Территория большая, зеленая. Вкусная еда. Загляните обязательно в спа, дойдите до boat house. Вечером играет джаз. Прекрасный пляж. Если хотите спокойный расслабляющий отдых high class (но без понтов)- Вам сюда! Очень хочется вернуться!
Stayed 4 nights in Oct 2021

6/10 Okay

Gautam

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Oct 2021

6/10 Okay

Debs, wiltshire

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This is a high-end resort positioned right under the mountain at Le Morne. This review takes account of the very high standards the resort sets itself, and the luxury price tag it comes with. Overall, the resort is beautiful, well maintained and looked after. However, with the odd honourable exception Mervin in the Beach restaurant!) the service is charming but vague. One day our bedroom wasn’t serviced until 5.30 pm, the Thai restaurant East is pretty mediocre and although the staff try hard, the service is pretty hit and miss. I don’t have a lot of experience of this type of resort, as we usually stay in a villa, but I must admit I was expecting it to be a bit more switched on. ‘The Beach’ restaurant food is by far the best on the resort - you have to book in advance but I’d really recommend you do.
Stayed 4 nights in Mar 2020
Response from Julia Marimootoo on 16 Mar 2020
Dear Guest, Thank you for your feedback. We are delighted to read that you liked the resort's setting, the views and our team members. However, we are sad to read that we did not exceed your expectation. We take all your comments and reviews very seriously and I can assure that this had been discussed on board for improvement. Best Regards, Julia.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Honeymoon
We had an amazing honeymoon at the LUX. The food and service was amazing. We enjoyed the activities and spa!
Stayed 4 nights in Feb 2020
Response from Julia Marimootoo on 5 Mar 2020
Dear Guest, Greetings from LUX* Le Morne! Thank you so much for the excellent review; the first line itself truly reflects what LUX* Le Morne is for all our guests. We are glad we stood up to your expectations, and all of us in the team look forward to welcoming you back soon; Sincerely, Julia Marimoootoo , Public Relation Manager.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and free waterskiing
Very nice 5 star hotel. All staff very friendly and free waterskiing.
Stayed 6 nights in Jan 2020
Response from Julia Marimootoo on 5 Feb 2020
Dear Guest, Greetings from LUX* Le Morne! Thank you so much for the excellent review; the first line itself truly reflects what LUX* Le Morne is for all our guests. We are glad we stood up to your expectations, and all of us in the team look forward to welcoming you back soon; Sincerely, Julia Marimoootoo , Public Relation Manager

8/10 Good

Anne

Stayed 4 nights in Dec 2019

8/10 Good

Ashokchand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2019
Response from Julia Marimootoo on 9 Dec 2019
Dear Guest, Greetings from LUX* Le Morne! Thank you so much for the excellent review; the first line itself truly reflects what LUX* Le Morne is for all our guests. We are glad we stood up to your expectations, and all of us in the team look forward to welcoming you back soon. Sincerely, Julia Marimootoo, Public Relations Manager

4/10 Poor

Dario

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Not value for money
The location is amazing, however the building are not in great conditions and the food quality is way below what you pay. The first day we have to change 4 bedroom to find one good enough to sleep, smell of mold and toilet was the reason. The day after we had to move again room since was not the same category we’ve book. The staff is really nice and they try always to fix the issue, however base on the expectations we had of the place is not value for money.
Stayed 5 nights in Nov 2019
Response from Julia Marimootoo on 9 Dec 2019
Dear Daria, Greetings from the beautiful LUX* Le Morne! Thank you for your review for us.We would like to express our sincere apologies for not standing up to your expectations. We have taken all of your very constructive feedback on board. We will ensure that all our future guests will only get the very best in all aspects of their experience at the resort. We are glad that you had you have enjoyed the location. We look forward to welcoming you back for yet another holiday soon; Warm island regards, Julia Marimootoo, Public Relations Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Picturesque rural location. Good food. Excellent staff
Stayed 9 nights in Nov 2019
Response from Julia Marimootoo on 9 Dec 2019
Dear Guest, Greetings from LUX* Le Morne! Thank you so much for the excellent review; the first line itself truly reflects what LUX* Le Morne is for all our guests. We are glad we stood up to your expectations, and all of us in the team look forward to welcoming you back soon. Sincerely, Julia Marimootoo, Public Relations Manager

10/10 Excellent

Gina, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED Lux* Le Morne!! We will definitely return. Everything was perfect.
Stayed 4 nights in Nov 2019
Response from Julia Marimootoo on 25 Nov 2019
Dear Guest, Greetings from LUX* Le Morne! Thank you so much for the excellent review; the first line itself truly reflects what LUX* Le Morne is for all our guests. We are glad we stood up to your expectations, and all of us in the team look forward to welcoming you back soon. Sincerely, Julia Marimootoo, Public Relations Manager

10/10 Excellent

Garrett

Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019
Response from Julia Marimootoo on 28 Oct 2019
Dear Sir or Madam, Greetings from LUX* Le Morne! Thank you so much for the excellent review; the first line itself truly reflects what LUX* Le Morne is for all our guests. We are glad we stood up to your expectations, and all of us in the team look forward to welcoming you back soon. Sincerely, Julia Marimootoo, Public Relations Manager

4/10 Poor

Verified traveller

Liked: Amenities
Stayed 7 nights in Oct 2019
Response from Julia Marimootoo on 21 Oct 2019
Dear Guest, We are sad to read that we did not meet your expectations. Your feedback has been taken on board positively and has been shared with our team. Your comments are valuable to us to improve ourselves continuously and to keep inspiring guests to revisit us. Warm regards, Julia Marimootoo Public Relations Manager

10/10 Excellent

W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Julia Marimootoo on 26 Sept 2019
Dear Sir or Madam, Greetings from LUX* Le Morne! Thank you so much for the excellent review; the first line itself truly reflects what LUX* Le Morne is for all our guests. We are glad we stood up to your expectations, and all of us in the team look forward to welcoming you back soon. Sincerely, Julia Marimootoo, Public Relations Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet around swimming pools. No music which is strange. Even if quiet this would be better. Also very expensive buffet for what it is. Not worth it. And not worth the all inclusive option. Limited options for evening entertainment. Drinks extremely overpriced.
Stayed 9 nights in Sep 2019
Response from Julia Marimootoo on 25 Sept 2019
Dear Sir or Madam, Greetings from LUX* Le Morne! Thank you very much for sharing your experience. We have taken all of your very constructive feedback about and will ensure that all our guests will only get the very best in all aspects of their experience at the resort. Best Regards, Julia Marimootoo, Public Relations Manager