On the beach

Reviews of Makena Surf - CoralTree Residence Collection

4 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 71 out of 98 reviews" "
Rating 8 - Good. 20 out of 98 reviews" "
Rating 6 - Okay. 3 out of 98 reviews" "
Rating 4 - Poor. 2 out of 98 reviews" "
Rating 2 - Terrible. 2 out of 98 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Great location! Terrible service, terrible check in, terrible security guards acting like police officers and being aggressive and offensive. I am so sad this place has potential.
Stayed 5 nights in Mar 2021
Response from Destination Residences Wailea Guest Services Team on 20 Apr 2023
Thank you for staying with us at the Makena Surf. I am sorry to hear you did not enjoy the check-in experience at our Wailea stand-alone guest services office. We often receive compliments on this service, which is rare for a vacation rental accommodation. We will share your comments regarding the security guards with management, but we hope you felt safe while vacationing with us on Maui.

10/10 Excellent

Kelsey

Liked: Cleanliness, amenities, property conditions & facilities
The location was great, we could overlook our family playing at the beach and see whales from the deck. The property management communicated via text which
Stayed 9 nights in Jan 2021
Response from drh on 21 Jan 2021
Aloha kelsey, We are so pleased you had a wonderful time in our unit. We hope you comeback and visit again! mahalo, Destination Residences Hawaii

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Makena Surf, Top Notch
First visit to Maui and Makena Surf was an excellent choice. The quality of the condominium and property were top notch. Destinations staff was extremely helpful with all requests and inquiries. When we return it will be at Makena Surf.
Stayed 7 nights in Aug 2019
Response from Destination Residences Hawaii on 20 Aug 2019
Mahalo for the great review, Richard!

10/10 Excellent

Danna, Georgia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing property and very well managed. We hsd a wonderful 10 days with no worries about our accommodations and the amenities. The only slight issue we had was that the listing had 1bed/2beds and there was actually 1bed/1/bed. Since my son and daughter were sharing that room, the management companydelivered a roll away and that worked fine.
Stayed 10 nights in Jul 2019
Response from Destination Residences Hawaii on 5 Aug 2019
Mahalo Danna! We're so glad you enjoyed your stay. Additionally, we are sorry about the confusion with the bedding. Although most of our residences at Makena Surf have two twins in the second bedroom, as you discovered there are a few that do not have this setup. Since all of our residences are individually owned, the layout can change from one to the next, and therefore we unfortunately can't guarantee specific bedding when you book by category rather than a specific unit. We recognize your frustration and have updated the listing details to clear up some of the confusion, but we're happy we were able to alleviate the problem right away with the roll away. Thank you again for choosing Destination Residences Hawaii as your Maui vacation getaway, and we hope to see you again soon!

8/10 Good

Verified traveller

Liked: Amenities, property conditions & facilities
Stayed 6 nights in Jun 2019
Response from Destination Residences Hawaii on 1 Jul 2019
Mahalo for the review.

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for Remote Getaway
Perfect remote location for a quiet get-away. Resort was clean, quiet & friendly
Stayed 5 nights in Jun 2019
Response from Destination Residences Hawaii on 19 Jun 2019
Mahalo for the review, Karla!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 min walk down paved path to beach. Gorgeous view. Gorgeous condo.
Stayed 6 nights in Nov 2016
Response from Destination Residences Hawaii on 4 Apr 2019
Mahalo for the review!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Nov 2018
Response from Destination Residences Hawaii on 11 Dec 2018
Mahalo!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved being oceanfront. Being able to hear and see the waves 24/7 was a dream.
Stayed 6 nights in Nov 2018
Response from Destination Residences Hawaii on 27 Nov 2018
Mahalo for the review! We're so happy you enjoyed your stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with fantastic snorkling right at the beach next to the condo.
Stayed 8 nights in Sep 2018
Response from Destination Residences Hawaii on 15 Oct 2018
Mahalo for the review!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Sep 2018
Response from Destination Residences Hawaii on 15 Oct 2018
Mahalo for the review!

10/10 Excellent

TJ, Lincoln, NE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our 3rd stay on this property. Love the location, ocean view with easy access to beach and nice pools. Condos are in very good condition. Although close to road, quiet and relaxing.
Stayed 10 nights in Sep 2018
Response from Destination Residences Hawaii on 15 Oct 2018
TJ, Mahalo for the great review. Hopefully we can make it 4 for 4 on your next visit.

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect condo....great quiet location and condo was very roomy. Service everyday was also included
Stayed 5 nights in Sep 2018
Response from Destination Residences Hawaii on 15 Oct 2018
Mahalo, Monica! We're happy you enjoyed your stay.

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding property on one of most beautiful stretches of beach in the area. We'll be back
Stayed 5 nights in Sep 2018
Response from Destination Residences Hawaii on 15 Oct 2018
Mahalo, Mark! We're glad you enjoyed your stay, and we can't wait to see you again.

10/10 Excellent

Brian, Manhattan Beach, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property location was away from the crowd, but close enough to meals and activities.
Stayed 7 nights in Aug 2018
Response from Destination Residences Hawaii on 15 Oct 2018
Mahalo Brian! We're happy you enjoyed your stay.

10/10 Excellent

Ronnie, Naples,fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good locationprivate beachsafe check in good daily service
Stayed 7 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 bedroom beachfront condo with amazing view!
The condo was old but well maintained. The bedroom & bathrooms could use a face lift but the location and view were unbeatable! The property grounds are also well maintained and beautifully landscaped. The staff was friendly and daily cleaning service is provided.
Stayed 6 nights in Jul 2018

10/10 Excellent

jillybean, Sacramento

Liked: Cleanliness, property conditions & facilities, room comfort
Great choice
It was amazing! We were very happy that we stayed here,
Stayed 6 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Beautiful scenery with a beach close by. Lots to do in the area.
Stayed 7 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location! Location! Location!!
Our stay at this apartment was great. The apartment is spacious and has amazing views. A great beach is within a one minute walk. And we got to swim with the turtles!!! I will strongly recommend this location and this community.
Stayed 5 nights in Jun 2018

10/10 Excellent

BoyMomofBoerne, Boerne, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Omg. Nothing short of Amazing! The staff is so friendly, communicative, and helpful. The views are stunning and breathtaking. The condo could not have been more perfect. We had a two bedroom ocean front condo. The washer/dryer is especially convenient. The kitchen was fully stocked. The grounds are beautiful and clean. The fragrant flowering trees and bushes graced our walk to and from the condo. Huge shout out to Rory for his recommendations on activities and food.
Stayed 7 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Makena Surf
Amazing stay. Really terrific spot. No room has a bad view of the ocean and some are great. Highly desirable area in Maui. Great for snorkeling right off the beach. Highly recommend.
Stayed 9 nights in Jun 2018

8/10 Good

william, Chico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loving Maui
Great place my family loved every minute.
Stayed 5 nights in May 2018

10/10 Excellent

Rama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, beautiful sunrise and sunsets. Very clean facilities. Nice staff
Stayed 7 nights in May 2018

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Makena Surf is outstanding! They had everything we needed and the view and location were incredible. It was quiet and comfortable. The beach was not crowded at all and there were lots of turtles in the crystal clear water. Great snorkeling! Housekeeping did a spectacular job as well! If we are fortunate enough to be able to return to Maui someday we would definitely stay here again.
Stayed 5 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting
Lovely location, not hard to get to, but a little way out of the way. great for a quiet vacation!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Well appointed, quiet, clean, friendly staff, top notch all round. Perfect location with a stunning view, snorkeling at your doorstep, you will not be disappointed. Note: Read the email instructions, key pick up is not directly at the complex.
Stayed 6 nights in Dec 2017

10/10 Excellent

Laurie, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful beach view condo.
This was a nice surprise! Large, comfortable, clean condo opening right onto a grassy area before the beach. View was beautiful and there is a large beach. It was a well furnished condo and had several walking areas and showers to rinse the sand off. A great choice!
Stayed 5 nights in Dec 2017

10/10 Excellent

Janet, Portland OR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place- we've been there multiple times and it never fails to be excellent.
Stayed 7 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place overall. Good sized condos, awesome views, nice private beaches
Stayed 5 nights in Oct 2017

10/10 Excellent

guido, miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunset
A unique experience to watch sunsets from the lanai ...
Stayed 6 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice quiet location with a good swimming beach
Snorkeling, turtles, relaxation and great views. Very nice.
Stayed 7 nights in Jul 2017

10/10 Excellent

Paul, Pennsylvania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
How could you not love staying here.
If south Maui is your destination and your not looking for a high end resort hotel with all the crowds of people then this is the answer. Oceanfront view with a beach just steps away. Swim to a destination for snorkel tours and just take in all the beauty.

6/10 Okay

anonymous, seattle, wa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
good beach
The location is great. The unit we stayed in was awful. It is in serious need of repair and updating. While the daily room service staff was very cheerful, the room was not cleaned very well. It should have been vacuumed and wiped down every day. We were in E105 and it is not even close to what we stayed in before. It smelled when we arrived, and there was still hair on the bathroom floor from the previous renter.

8/10 Good

Tom, Des Moines, IA

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for a great vacation
This is our 5th time staying at Makena Surf and, like our previous visit, we were not disappointed. Our unit (302B) was clean and comfortable with a great view of the beach and ocean. Although the unit was clean and well maintain, you could tell it was getting a little worn around the edges (carpet needed to be replaced, unit could use a fresh coat of paint). Outside of this, I would have given an overall rating of 5. However, this was all pretty minor. We like the residential feel (i.e. ability to cook our own meals, sit on our private lanai and read, etc.).

10/10 Excellent

Martine

Liked: Cleanliness, property conditions & facilities, room comfort
peace and beauty at Makena Surf
Check in process could be streamlined. You have to pick up the keys at a different location than the resort which is a bit of a hassle. Unit was fantastic with great view of the beach.The resort is very quiet and feels secluded. Overall a great experience

8/10 Good

Traveler, Las Vegas, United States of America

Liked: Staff & service
We expected more.
Just ok for the price. Very basic amenities. Furnitures are dated. Beds are too soft.

10/10 Excellent

Steve D, Simi Valley, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation in Paradise
We stayed at Makena Surf in unit 204A and the condo exceeded our expectations. The location was perfect the view was like a post card. The unit is fully equipped right down to the beach towels. We had a couple of minor issues when the with ac stopped working and the propane tank running empty however the maintenance staff quickly resolved the problems. The cleaning staff did a great job as well. I have stayed at the Ritz and the Fairmont in the past and prefer the Makena Surf hands down. I will be definitely be back.
Response from matt on 29 Sept 2016
Aloha...We appreciate you posting your review and for sharing your feedback. I am so glad that you enjoyed residence 204A and your comments about the carpet have been passed on to the Property Manager. Thank you again and we look forward to your next visit. Mahalo, Matt Smith

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We looked out onto the small beach
Makena Surf is a great place to stay and relax. We looked out onto the small beach, and it was less than 5 minutes to walk to. It also had better snorkeling than my trip out to Molokini crater. We saw around 20+ sea turtles who swim right next to you and countless fish. Tip: Makena Surf is about 4 miles from the nearest grocery store ( gourmet market) and 9 miles to a Safeway. But each place has a nice kitchen so buy groceries and lessen your restaurant visit. Also get a rental car.
Sunset
Trade winds blowing
View from the balcony

10/10 Excellent

ALEXANDER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury condo in quiet development with stunning views and great spot for stargazing

10/10 Excellent

steve, Vegas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
very nice,was everything I hoped for.We had a great trip
Response from Matt on 30 May 2016
Aloha...I am so glad to read that you enjoyed your recent visit to Makena Surf. Please come back and visit us again soon. Mahalo, Matt Smith

10/10 Excellent

theMommy, Smith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location!!
Private, secluded beach with best snorkeling and then 4 miles to Big Beach, our personal favorite beach on Maui! 15 mins to Kehei and the touristy bunch of restaurants and activities. So best of both worlds for our family that likes our own space and privacy and doesn't like being packed in with everyone else. Location, location, location needs were all met!

8/10 Good

robert e, Issaquah, WA

Liked: Staff & service, room comfort
Disliked: Cleanliness
Location is great. Fantastic view, right in beach. Our unit upon arrival was not clean. Carpet and seat cushions were filthy and major stains. Mgmt took care of next day, had full carpet clean and all cushions cleaned, but why wait till after we are there? Had wet carpet for entire next day.
Response from Matt on 29 Apr 2016
Aloha...We appreciate your feedback and I apologize for the condition of your unit upon arrival. I will be following up with our housekeeping staff to see where we dropped the ball as our standards are much higher than what you experienced. Thank you again for posting your comments and we would love to welcome you back for a future visit. Mahalo, Matt Smith Guest Experience Manager

10/10 Excellent

Fan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Frank, San Diego, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and accommodations
Stayed 5 nights. The location was perfect on the south side of Maui. A short drive to shopping and restaurants. The beach was amazing with excellent snorkeling. Lots of sea turtles visible from the condo. On my next trip to Maui I will definitely stay here again.
Response from Matt on 2 Apr 2016
Aloha...We truly appreciate the fantastic review and rating, and we look forward to welcoming you back. Mahalo, Ben Beaudoin

10/10 Excellent

Sarah, East coast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best of the islands
Our jaws dropped as we entered our beautiful condo that was bright and airy and looked straight down to the beach. After a few days in the overwhelming crowds in Honolulu, we were thrilled to be in a quiet, relaxing place to really let our hair down and enjoy a gorgeous, quiet beach. We were equipped with everything we could possibly need, including a small ice chest to take with us on our trip to Hana. The staff responded to our needs quickly and pleasantly. The location included a nice rock set up for snorkeling as well as swimming. I cannot say enough about how we enjoyed our stay. We hope to return someday.
Response from Ben on 16 Dec 2015
Aloha...We appreciate your lovely review of Makena Surf and your visit to Maui. Mahalo. Ben Beaudoin

8/10 Good

VT and Family

Liked: Cleanliness, staff & service, room comfort
The view is breathtaking...
The kitchen and the view were gorgeous. As soon as you open the door, you were greeted by a unbelievable ocean view. The unit needs some updating but it was very clean and had EVERYTHING that we needed. All we had to do was put the key in the door and bring groceries.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Condo F209
My honey and I stayed @ Makena Surf and condo #F209 was absolutely the best condo by far considering the perfect location to the ocean. The kitchen was remodeled which was nice, and fully equipped with everything you need for a fully functioning stay for meals, etc. however, the condo really needed updating for floors/carpets/bathrooms. Overall, our stay was quite relaxing and enjoyable and we would recommend this 2 bs condo to any visitors visiting the south coast, Wailea area which is the very best on the island. Mahalo!
Response from Ben on 1 Oct 2015
Aloha...Thank you for posting your review and sharing your comments with other travelers. We also appreciate you recommending us to others and look forward to welcoming you back as well. Mahalo! Ben Beaudoin

8/10 Good

TAMMY, Franklin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice unit
Nice unit. Close to beach.

8/10 Good

Beth , Wisconsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome condo right on the ocean
This complex is beautiful and private, yet not a far drive from all you'll want to do. Our unit had an incredible view and was decorated nicely with very modern kitchen/baths. Washer and dryer, as well as nice Weber grill were so handy. Within 5 minutes of several of Mauis best beaches. The only negative was day 2 we started to see small roaches in the kitchen. Upon calling about it, within the hour someone was there to take care of it. Unfortunately, the following day they were back, although not as many. We called a second time, they sprayed a second time and the problem was fixed. I understand this is a tropical location, but its very hard to get it out of your mind once you've had the issue. Honestly, if we hadn't had that problem our review would be all 5 stars without hesitation!