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Reviews of The Radha Ashok

3.5 out of 5
The Radha Ashok
Masani Bye Pass Road, NH 2, Mathura, Uttar Pradesh

Reviews

7.2

Good

Rating 10 - Excellent. 9 out of 28 reviews" "
Rating 8 - Good. 7 out of 28 reviews" "
Rating 6 - Okay. 6 out of 28 reviews" "
Rating 4 - Poor. 3 out of 28 reviews" "
Rating 2 - Terrible. 3 out of 28 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

4.6/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Sangita

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
No fan or open windows in the bathroom, no fresh air in the room , nice hotel and very good staff , lack of bit of facilities for the price
Stayed 6 nights in Feb 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst Property- Wasted my money because of expedia. Totally Cheated me!
Stayed 2 nights in Mar 2021

8/10 Good

Shashank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
New looking and clean property, old fashioned but had everything we needed. Good hot water. Poor room key security because the key can open other room doors too!
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I dont like anything in the hotel so irrerespomsible
Stayed 1 night in Jun 2019

6/10 Okay

Kamlesh

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Naam bada darshan chota
I paid Rs 5255.55 for a one single beded room with extra bed.it was a disaster to book with hotels.com.The site page was absurd it mentioned Deluxe room single bed, where as the rooms facility mentioned was double bed. It was a 3*6 bed, 2 inches floor mattress. Billing on part of taxes is also not clear on this site .It charged me as fees and taxes .
Stayed 1 night in Sep 2017

10/10 Excellent

sanjiv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD
It was nice
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel - We'd Stay Again!
The staff were superb, the room and hotel were beautifully clean and dinner in the hotel restaurant was excellent. Overall tremendous value for money in a hotel far above usual Indian standards.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Good hotel in Mathura
Nice clean hotel in Mathura, our stay was comfortable.

10/10 Excellent

David, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great 2 night stay. The cutest Saint Bernard puppy to play with. Bit disappointed that it wasn't warm toeenjoy the pool. Only 2 complaints, the smelly tap water and not being able to use credit card lucky i had cash.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad
Very bad room for the price i paid, room was small,bed was even smaller and not even enough for one person, no hot water in showers when i asked hotel management they said that there is hot water but in fact there was'nt. No guest care was taken. all in all one should not stay in the hotel not even for a single night. I will never recommend any 1 to stay there.

10/10 Excellent

Dr S N, Brompton on Swale, Richmond. YU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gem of a location for Mathura.
Radha Ashok is probably the best hotel in Mathura, India. We had a look at other properties and rejected them for a number of reasons. The hotel location with manicured lawns is situated well away from the noise & dusty roads of Mathura and yet close enough for Hindu religious sites. I was surprised to note alcohol & non vegetarian food being made available at one of the holiest hondu pilgrim sites. This hotel is highly recommended which offers all the amenities of a 4* property.

4/10 Poor

rohit

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Not so good
No room service after 11 pm. hotel staff was not friendly.

8/10 Good

Arnaud, London

Liked: Cleanliness, staff & service, room comfort
Nice, simple hotel
This hotel located on the outskirts of Mathura is simple in its facilities offering but all that is offered is done so in a good/excellent manner. Staff are friendly and helpful, the garden and swimming pool areas are great to relax, the restaurant has a decent menu.

4/10 Poor

Bill, Pennsylvania

Disliked: Staff & service, property conditions & facilities, room comfort
3 Star value at 4 star price
Upon checkin, the front desk couldn't use either of my credit cards. At first they said they were no good, but it later turned out their equipment wasn't functioning correctly (server probelm at their end). There is a sign in the bathroom stating the tap water is unsafe to drink, the beds have thin mattresses that are only minimally comfortable, another sign on the bathroom door requested to keep the door shut as mosquitoes come up through the air vent in the toilet. The price I was charged on the pre-paid Expedia deal was only 1,000 rupees less than the magnificent 5 star Lalit hotel I had stayed at in Delhi.

8/10 Good

dj

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Rockey, London

Liked: Staff & service, property conditions & facilities
Very Helpful Staff
When we reached hotel, we were told that hotel is overbooked. However staff reassured us that they will arrange another hotel and they did in 15 mins. Hotel manager drove with us to a nearby hotel and made sure everything was in order in this new hotel for us. He also apologised for the inconvenience (which is rare in small places in India). I can't review about the hotel itself as we didn't stay in this hotel but I was pleased with the friendliness of the staff and professionalism shown by them.

8/10 Good

droyal, NCR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
This is a good, clean hotel that will not "wow" you, but will give you a good night's rest and a decent meal. If you're looking for a reliable, comfortable experience, you will find it here. Beware of hiring taxis through the front desk, though. They become very expensive (My estimate is that I paid double the going rate for a day cab).

6/10 Okay

Sauceman, New York

Liked: Cleanliness, staff & service
Not bad.
I checked into the hotel with a few friends. The hotel staff was pleasant, and very helpful. Rooms were a decent size and large, but seemed a bit dated. It was a decent hotel for a short stay, like a day or two, but I wouldnt want to be hrere much more than that. Nothing wrong with the hotel, but missing out on some comfort or luxury but then again, for someone from NY the price was cheap so did the job of giving me a bed to rest in for one night.

6/10 Okay

Vik

Liked: Cleanliness, property conditions & facilities
Very nice and clean, but paper thin walls. Did not sleep well over the two nights

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel to stay in, though a bit pricey...
Rooms were very clean. Decor was simple yet elegant. The location is a bit outside from downtown Mathura, though places worth visiting in Mathura and Vrindavan were not too far. Staff were helpful in explaining what all sites could be visited in our short stay there. They had a map showing what were all the nearby sites that were worth visiting. Breakfast was absolutely fantastic. Free WiFi was a plus!

8/10 Good

Rajneesh, Ghaziabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mathura Visit
Good Place and location and easy to locate. The ambience of the hotel was good and staff was extremely courteous

6/10 Okay

Anne, Helsinki

Liked: Cleanliness
A nice hotel with an extremely dirty pool
A one night stay in Mathura, and the only reason to choose this hotel was the highly advertised pool area. Positive things: * we got our room 2 hours before the official check-in time * the food in the restaurant was very good and they had licenses * the room was very nice, spacious and everything was working well * the hotel is surrounded by a nice garden, and the hotel area is quiet and calm Negative: * the pool was in such a bad condition, that we could not even dip our toes in the water (a lot of carbage, tree leaves but also the water looked very dirty and "thick" - we could only imagine what the bacteria level might be) * many of the things mentioned on the hotel's own website are not quite true (e.g. there is no pool bar by the pool) If you are comfortable with a nice and clean and quiet hotel, go there. If you value the pool as much as we do, don't go without calling there first and asking them, if they want to solve the problem before your arrival.

10/10 Excellent

DH, Bergen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kleinschalig hotel net buiten centrum van Mathura.
Het hotel ligt net buiten het centrum van Mathura. Lekker rustig met een mooie tuin met zwembad. Het eten is het restaurant is fantastisch. Ook de medewerkers zijn vriendelijk en hulpvaardig. Wij waren er met Holi en de hotel manager heeft ons goed geholpen met diverse uitstapjes.

4/10 Poor

Leo, Niterói-RJ-Brasil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa opção em Mathura
Muito agradável! Pessoal do hotel muito gentil e atencioso.

10/10 Excellent

Jean-Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent rapport qualité-prix
Excellent rapport qualité-prix. Chambre propre. Excellent resto. Bonne literie.