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Reviews of Campanile Marseille St Antoine

3 out of 5
Campanile Marseille St Antoine
59 Avenue Anne-Marie, Marseille, Bouches-du-Rhone

Reviews

7.4

Good

Rating 10 - Excellent. 114 out of 505 reviews" "
Rating 8 - Good. 209 out of 505 reviews" "
Rating 6 - Okay. 103 out of 505 reviews" "
Rating 4 - Poor. 51 out of 505 reviews" "
Rating 2 - Terrible. 28 out of 505 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Matthew

Too pricey for what it is
The hotel is a little rundown no refrigerator no working air conditioner. Metal braces over window so you can’t even shut your window. People are looking in at you. The hotel is very outdated.
Stayed 1 night in Sep 2023
Response from La reception on 3 Oct 2023
Bonjour,Nous vous remercions pour votre avis.nous sommes cependant navrés que votre séjour ne se soit pas passé comme vous l'avez espéré.En espérant toutefois vous accueillir de nouveau afin d'améliorer votre expérience dans notre établissementCordialement,

2/10 Terrible

Rabah

Stayed 1 night in Jul 2023

10/10 Excellent

Lee

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Friendly staff at Campanile
We had a nice stay at campanile the staff were friendly, and patient and I would recommend
Stayed 3 nights in Oct 2022
Response from la réception on 14 Nov 2022
Dear Lee Thank you so much for your opinionHave a nice day

2/10 Terrible

Sofia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

2/10 Terrible

alex

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The night receptionist was very rude.
Stayed 1 night in Oct 2021
Response from Réception on 2 Nov 2021
Dear customer Thanks for your comment We are sorry that your experience at our hotel was under what you expect we do everything to upgrade this

2/10 Terrible

Moktar

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Réception on 18 Sept 2021
Bonjour Nous sommes très attentifs aux avis de nos clients et c'est grâce à vous que nous sommes en mesure d'améliorer notre service. N'hésitez pas à nous laisser un commentaire pour que nous puissions améliorer notre service. En espérant sincèrement vous accueillir de nouveau et ainsi vous prouver ce que nous sommes réellement capables de faire, nous vous prions d’agréer, nos respectueuses salutations. Bien cordialement. Campanile Saint-Antoine Marseille

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Réception on 8 Sept 2021
Cher client, Nous vous remercions pour votre avis et l’attention accordée à notre établissement. Nous sommes très attachés au bien-être de nos hôtes et par-dessus tout à leur satisfaction quant à nos services. En espérant vous revoir très vite. Bien cordialement. Campanile Saint-Antoine Marseille

4/10 Poor

Harold

Disliked: Cleanliness, staff & service
Stayed 3 nights in Jul 2020
Response from Astrid on 15 Aug 2020
Cher client, Nous vous remercions d'avoir partagé votre avis concernant l'hôtel Campanile Marseille Saint-Antoine. Nous sommes navrés de constater que votre séjour n’était pas à la hauteur de vos attentes. En espérant sincèrement vous accueillir de nouveau et ainsi vous prouver ce que nous sommes réellement capables de faire, nous vous prions d’agréer, nos respectueuses salutations. Bien cordialement, Campanile Saint-Antoine Marseille

6/10 Okay

serra

Business traveller
Stayed 1 night in Jun 2020
Response from Astrid on 7 Jul 2020
Cher client, Nous vous remercions pour votre avis et l’attention accordée à notre établissement. Nous sommes très attachés au bien-être de nos hôtes et par-dessus tout à leur satisfaction quant à nos services. En espérant vous revoir très vite. Bien cordialement. La Direction Campanile Saint-Antoine Marseille

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities
Stayed 1 night in Aug 2019
Response from Astrid on 5 Feb 2020
Cher client, Nous vous remercions d'avoir partagé votre avis concernant l'hôtel Campanile Marseille Saint-Antoine. Nous sommes navrés de constater que votre séjour n’était pas à la hauteur de vos attentes. En espérant sincèrement vous accueillir de nouveau et ainsi vous prouver ce que nous sommes réellement capables de faire, nous vous prions d’agréer, nos respectueuses salutations. Bien cordialement, La Direction Campanile Saint-Antoine Marseille

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed there twice and ideal location if you are there for work and it is clean and nice staff.
Stayed 1 night in May 2019
Response from Astrid on 30 Jan 2020
Dear customer, We thank you for your opinion and the attention given to our establishment. We are very attached to the well-being of our guests and above all to their satisfaction with our services. We hope to see you soon. Yours sincerely. The Management Campanile Saint-Antoine Marseille

8/10 Good

Ross

Liked: Cleanliness, staff & service
Good hotel for overnight stay abit dated but sound for cost
Stayed 1 night in Jan 2019
Response from Fabienne Adj on 25 Mar 2019
Dear Ross, we thank you for your feedback, do not hesitate to contact us directly for your next stay in our beautiful area. Regards,

8/10 Good

Liza, Toronto, Canada

Liked: Cleanliness, staff & service, room comfort
For the price it was fine.
I hear the neighbourhood (St. Antoine) is bad but I felt safe on this hotel. The daily buffet is more or less the same, could use a bit of variety. It tasted fine. The majority of the hotel staff spoke/understood English. They were always willing to help and accommodate. The rooms are set up motel style but given that my room was close to the main entrance I felt safe. The bathrooms should have a blow dryer. The taxi fare from Marseille Airport to this hotel is 50 Euros and it's only about 20 minutes away.
Stayed 3 nights in Feb 2018
Response from Astrid on 5 Feb 2020
Cher client, Nous vous remercions pour votre avis et l’attention accordée à notre établissement. Nous sommes très attachés au bien-être de nos hôtes et par-dessus tout à leur satisfaction quant à nos services. En espérant vous revoir très vite. Bien cordialement. La Direction Campanile Saint-Antoine Marseille

8/10 Good

John, Hampshire UK

Liked: Staff & service
Business stop over
I use this hotel every time I visit one of my customers, it convenient for the airport and my customer. It’s a older motel style hotel , the rooms are basic but considering their age they are tidy and comfortable. If you are looking for luxury hotel this is not the place for you, but if you are looking for a good hotel at a good price then it’s ideal. Not a family hotel but perfect for business stops or an overnight break. The staff are always excellent.
Stayed 1 night in Mar 2018
Response from Astrid on 5 Feb 2020
Cher client, Nous vous remercions pour votre avis et l’attention accordée à notre établissement. Nous sommes très attachés au bien-être de nos hôtes et par-dessus tout à leur satisfaction quant à nos services. En espérant vous revoir très vite. Bien cordialement. La Direction Campanile Saint-Antoine Marseille

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
close to airport
It's close to the airport, and this is the only reason we stay here. It's a motel, price is cheap and overall acceptable
Stayed 1 night in Oct 2017
Response from Romain on 5 Jan 2018
Dear, Thank you so much for toking time to note us. Wishing welcome you soon for an other trip, Best regards,

6/10 Okay

John A, Hampshire

Liked: Cleanliness, staff & service
Business Stay
Reasonable Hotel and a good price. Ideal location for my customers offices.
Stayed 1 night in Oct 2017
Response from Astrid on 5 Feb 2020
Cher client, Nous vous remercions pour votre avis et l’attention accordée à notre établissement. Nous sommes très attachés au bien-être de nos hôtes et par-dessus tout à leur satisfaction quant à nos services. En espérant vous revoir très vite. Bien cordialement. La Direction Campanile Saint-Antoine Marseille

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very handy for Marseille
Very handy for Marseille
Stayed 1 night in Jun 2017
Dear Robert, Thank you to have chosen Campanile Marseille Saint Antoine, and also thank you to have taken time to let a comment concerning your stay. We are happy to see that you enjoyed your stay in our hotel, and are already waiting to see for your next stay in Marseille. Best regards, Christophe. Adjoint de direction.

8/10 Good

Anna, Malta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very short trip to Marseilles
The hotel is on the outskirts but there is a very good bus service to take ti the old port area. There are always lots of things going on at the port. I do not recommend you drive there as parking is a big problem. The hotel room is comfortable and very quiet. Breakfast is a buffet and quite good.
Response from Astrid on 5 Feb 2020
Cher client, Nous vous remercions pour votre avis et l’attention accordée à notre établissement. Nous sommes très attachés au bien-être de nos hôtes et par-dessus tout à leur satisfaction quant à nos services. En espérant vous revoir très vite. Bien cordialement. La Direction Campanile Saint-Antoine Marseille

10/10 Excellent

mike, edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for visiting coast cities and Monaco
Very good. Staff was helpful and we enjoyed our stay Breakfast was quite...hm..not many choices but still ok. I would pay 7-8 euro instead of 10.
Response from Astrid on 5 Feb 2020
Cher client, Nous vous remercions pour votre avis et l’attention accordée à notre établissement. Nous sommes très attachés au bien-être de nos hôtes et par-dessus tout à leur satisfaction quant à nos services. En espérant vous revoir très vite. Bien cordialement. La Direction Campanile Saint-Antoine Marseille

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good value overall. We needed a budget bed for the night with hasslefree parking and thats what we got.
Response from Astrid on 3 Feb 2020
Cher client, Nous vous remercions pour votre avis et l’attention accordée à notre établissement. Nous sommes très attachés au bien-être de nos hôtes et par-dessus tout à leur satisfaction quant à nos services. En espérant vous revoir très vite. Bien cordialement. La Direction Campanile Saint-Antoine Marseille

6/10 Okay

Verified traveller

Liked: Staff & service
Used this hotel for a business trip, located near to my customers.
Response from Astrid on 5 Feb 2020
Cher client, Nous vous remercions pour votre avis et l’attention accordée à notre établissement. Nous sommes très attachés au bien-être de nos hôtes et par-dessus tout à leur satisfaction quant à nos services. En espérant vous revoir très vite. Bien cordialement. La Direction Campanile Saint-Antoine Marseille

6/10 Okay

Dave K, Pgh, PA

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was okay as far a hotels go. The time it takes with triffic to get to the city center you are far out. The surrounding are is a little ruff.
Response from Astrid on 5 Feb 2020
Cher client, Nous vous remercions pour votre avis et l’attention accordée à notre établissement. Nous sommes très attachés au bien-être de nos hôtes et par-dessus tout à leur satisfaction quant à nos services. En espérant vous revoir très vite. Bien cordialement. La Direction Campanile Saint-Antoine Marseille

8/10 Good

Cas, virginia, USA

Liked: Cleanliness, staff & service
Reasonably priced hotel
Hotel within short walk of bus to get into Marseille so very convenient. We had dinner in the hotel the first night which was very acceptable although considering we were in France, the wine could have been a little cheaper. Buffet breakfast was again acceptable but while we were at breakfast the cleaning staff were a bit too keen and removed all our towels so when we went back to our room to use the bathroom before going out for the day we had nothing to dry our hands on!

10/10 Excellent

Michael H.

Liked: Cleanliness, staff & service, room comfort
An excellent Campanile
This was one of the best Campanile hotels I have stayed in.The young man on reception was extremely helpful and efficient. It is easy to find,just off J32 of the A7 autoroute,and is situated in very pleasant surroundings. I would not hesitate to recommend this Campanile and will certainly stay there again.

8/10 Good

Cadolive

Liked: Cleanliness, staff & service, room comfort
Good clean hotel, great for stop over
We stayed two nights, the location was ideal for easy access to motorway away from Marseille but not great for access to Marseille itself. Not much around the local area, bars restaurants etc but very nice restaurant within the hotel. The staff were very friendly. I would stay again

8/10 Good

Michael W.

Liked: Cleanliness, staff & service
Location is good.
Staff and food at hotel were very good. Rooms very basic and small but good enough for a one night stay.

8/10 Good

Fotios, Greece

Liked: Cleanliness, staff & service, property conditions & facilities
holiday trip
-very good for the price, free parking, free and good wifi... -it is very far from the city center, but if you have a car, it is ok -the room was clean and had good air conditioning

8/10 Good

Clayton B, Evanston, WY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but nothing special
Clean and comfortable enough. Buffet available for breakfast and dinner, which I didn't try but looked okay. Fairly far from city center but in a quiet location - car recommended. Ample free parking available.

2/10 Terrible

Gilbert, Washington

Liked: Cleanliness
Disliked: Property conditions & facilities
Very BAD
Very Bad hotel, located near a highway. Noisy. Wake up calls are not available. TV set was frozen on one channel. Never again

6/10 Okay

Verified traveller

Nice quiet place to stay
We had a nice stay , clean hotel, quiet, good food in the restau.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Nice hotel, lovely staff, clean and comfortable room. A fair way out of Marseille but otherwise a pleasant place to stay. Dinner at the restaurant was delicious!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel
A great hotel just off the motorway, so easy to find. Dined in every evening as the quality and choice of food was excellent. Buffet breakfast was in with the room rate. By far the best Campanile we have stayed in so far this holiday. Watch this space as we are still travelling!

10/10 Excellent

couple, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well maintained property and grounds.
The location is perfect for parking your car and taking the bus to the city centre of Marseille. The stop for city bus 97 is a 2-3 minute walk from the hotel. Turn left out of the gate and left again on the next (main) street to the first bus shelter. t is a 10-15 minutes ride to downtown ands one can buy the ticket from the driver for Euro 1.80. The hotel is a welcoming place to come back to.

8/10 Good

Todd, Wash DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stop over
I was a little worried when I read some of the other reviews about this hotel but I was delightfully surprised with what I found when I got there. The facility is very clean and we were served by a very polite clerk who quickly got us our room. The room is on the smaller size and lacks some of the useless perks that I've found elsewhere but the room was clean and quiet. The area is a business area so good traffic is nonexistent. The hotel has direct access onto the highway which is great on a busy morning. I would certainly recommend it

8/10 Good

Shweta, US

Liked: Cleanliness, property conditions & facilities
Good hotel
We chose this hotel while our stay in French Riveria and before heading out to see Marseilles. It is conveniently located and close to main town and airport. The room was a bit small, but it worked well for us as we were there for only one night. The heater in the room was perfect. Bathroom was a little small, but had all modern and newly fitted faucets and showers. Overall the liked the stay here.

8/10 Good

PRoberts

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel for a short stay
We stayed in Campanile Marseille for few days on a business trip. Good Hotel for price, friendly staff. Lunch Food served for limited time so make sure you check that. Our rooms were clean & comfortable.

8/10 Good

Jizzy, Fax

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple, cheap, comfortable beds.
Simple, cheap, comfortable beds.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did the trick
We intended to stay on the outskirts to get to Provence and Mont Ventoux, for which it was excellent for access to airport and elsewhere. However the area was an absolute dive. Very nice hotel, well kept, decent service with pleasant and english speaking staff

10/10 Excellent

polomad, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
always a friendly welcome
i mainly use this hotel as it has 24hr secure parking. marsielle is not the most welcoming place in france. especially if you have english number plates. sorry

8/10 Good

cenk, turkey

Liked: Cleanliness, property conditions & facilities, room comfort
receptionist guy @ midnight
We have just asked for the place for sitting and drink something but there was a guy at the reception desk who tried to speak with us in french even we asked in english and didn't let us to stay around there. After a while he drunk a beer with his friend just in front of us and looking at us weirdly. No way to give a role to someone at the reception who is not able to speak english in such hotels as i couldn't understand none of the words he told us. It was extremely impolite unfortunately. But receptionist lady was great, kind and helpful. Thanks to her again.

8/10 Good

DT, sheffield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Monti carlo or bust
only down side of this hotel was when we booked in to behold that family rooms only allow kids under 10 year of age to stopin same room as mum &dad but after showing booking form the duty manager allowed our 14year old to stop with us .the was smaller than other Campanile booked on our trip

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

BHARAT, New Delhi, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Campanile- The Gateway to Marseille
The hotel is just on the outskirts of the main city but very well connected to the main city through an efficient bus service +metro. Hotel is clean and well serviced. The teamaker +services in the room are great and breakfast is good value for money.

10/10 Excellent

Farid

Stayed 3 nights in Dec 2023
Response from Campanile on 23 Jan 2024
Bonjour Farid, Nous vous remercions pour cette belle note. Cordialement,

10/10 Excellent

Raj

Travelled with family and small children
Liked: Amenities
Response from L'equipe campanile St Antoine on 2 Jan 2024
Bonjour Raj, nous vous remercions pour votre retour et sommes ravis que vous ayez apprécié l'ambiance de notre établissement :)

6/10 Okay

jean-marc

Business traveller
Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from L'equipe campanile St Antoine on 2 Jan 2024
Bonjour, Nous vous remercions d'avoir pris le temps de partager votre avis avec nous.Bien à vous,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil remarquable
Stayed 1 night in Dec 2023
Response from L'equipe campanile St Antoine on 2 Jan 2024
Bonjour, Nous vous remercions d'avoir pris le temps de partager votre avis avec nous. En effet, cela est important afin d'améliorer notre qualité de services. Nous sommes heureux que vous ayez apprécier l'accueil. Vous pouvez si vous le souhaitez nous en dire un peux plus en contactant le service commercial de l'hôtel. Bien à vous,

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil chaleureux
Petite collation d’accueil très agréable chocolat et clémentines .merci
Stayed 1 night in Dec 2023
Response from Service commercial on 11 Dec 2023
Bonjour Michelle,Nous vous remercions d'avoir pris le temps de partager votre avis avec nous et sommes ravis que vous ayez apprécier votre séjour et notre petite collation de bienvenue. Bonne journée à vous

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from L'equipe campanile St Antoine on 7 Dec 2023
Bonjour, Nous vous remercions pour votre note.Cordialement,

4/10 Poor

FRANCK

Disliked: Cleanliness, property conditions & facilities, room comfort
Odeur de cigarette insupportable Chauffage irrégul
La chambre n° 107 au début surchauffée à plus de 38 degrés. On a mis le thermostat à 22° et la .. chauffage à l'intérieur à 14° du week end. une odeur de cigarette dans la chambre mais aussi sur les draps et les coussins irrespirable. Arrêtez de mettre au sol des moquettes l'odeur s'imprègne ! La mollette pour fermer les rideaux cassée La salle pour le déjeuner non chauffé, obligé d'être avec la veste car on sentait des courrants d'air tout le temps
Stayed 2 nights in Nov 2023
Response from Service commercial on 7 Dec 2023
Bonjour, Nous sommes sincèrement désolés que ces éléments aient pu nuire à votre expérience.Nous sommes conscient que tout ceci n'est pas acceptable. Nous mettons bien évidement tout en œuvre afin d'éviter que ces désagréments se reproduisent.Pour rappel : La cigarette est bien entendu interdite dans les chambres. Nous restons à votre disposition si vous souhaitez nous en dire plus sur votre séjour. Cordialement,