Outdoor spa tub

Reviews of Riad Villa Wengé

4 out of 5
Riad Villa Wengé
Derb El Messfioui, n.4, Rahba - Medina, Marrakech

Reviews

9.0

Wonderful

Rating 10 - Excellent. 83 out of 146 reviews" "
Rating 8 - Good. 50 out of 146 reviews" "
Rating 6 - Okay. 9 out of 146 reviews" "
Rating 4 - Poor. 1 out of 146 reviews" "
Rating 2 - Terrible. 3 out of 146 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Zulkifli, Singapore

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Likes: Close proximity to Jemaa El Fnaa Square. Dislikes: Property is not sound proof, had to be whisper when speaking during breakfast, this is not how it should be.
Stayed 3 nights in Mar 2020

4/10 Poor

Richard

Liked: Cleanliness, staff & service
Disliked: Room comfort
Try a different Riad
Air conditioning was terrible! It was over 100 degrees Fahrenheit. Also, not the best area at least for me. Service was wonderful, staff was great! We also had booked a different Riad (not sure if it was this one or a different one, supposedly a "sister" Riad) but I never found out if the price was the same, which I think the one we stayed at was less expensive online. They never answered my question.
Stayed 3 nights in Aug 2019
Response from direction on 2 Oct 2019
Bonjour Mr, Merci pour votre séjour dans notre maison, nous prenons toujours beaucoup d'attention aux commentaires de nos clients, afin d’améliorer notre service. Il faisait effectivement très chaud à Marrakech durant cette période, mais nos climatiseurs fonctionnent parfaitement bien, si vous avez eu un souci pourquoi ne pas nous l'avoir dit sur place. De plus concernant le délogement nous vous avons averti plusieurs jours avant notre arrivée car les travaux de notre riad ont pris du retard et effectivement nous devions vous déloger, nous avons répondu à toutes vos demandes, nous vous avons même proposer d'annuler sans frais votre réservation si vous le souhaitiez... Je ne comprends pas pourquoi nous n'avez rien dit sur place au riad si quelques choses vous dérangez. Cordialement

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Riad and great location.
Riad was very beautiful and comfortable. Manager was nice and friendly too. Food menu was also great. We enjoyed the massage too but hammam was a little small. Miscommunication over the billing led to an innocent double charge but we spotted it and it was quickly resolved. Overall a great stay and experience.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome, safe, authentic
Awesome hotel. GREAT Breakfast. Totally cool experience, super authentic Marrakech experience... Safe and clean and comfortable. Right in the middle of the action... Literally 50-100 steps from the Souks (shopping market).
Response from Stephanie on 25 Apr 2017
All the team of riad "Villa Wenge " thank you very much for your comment See you later The direction

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Riad in amazing location
Riad was great, the host was really helpful and lovely, breakfast in the morning good and location really amazing

10/10 Excellent

Gemma , london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful peaceful riad in the centre of the souks

10/10 Excellent

Gerard, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Staff in the heart of the Medina
I loved this Riad, Adil was absolutely amazing and made the stay fantastic. He went above and beyond to help me with my car. He and the rest of the staff made it an incredibly enjoyable stay. I would highly recommend this hotel to anyone going to Marrakech.
Response from SAID on 3 Dec 2016
Thank you very much for your comment we appriciate it. It's alwyse make us happy to satisfy our guests. SAID

8/10 Good

jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely riad in good location
Lovely riad in a quiet but ideal location in the medina and very close to Jemaa el Fna square. Room was very pleasant, tastefully decorated and very clean. Good breakfast. Roof-top terrace with jacuzzi, sunbeds, and shaded areas was good to relax on after a day of wandering around the nearby souks. Staff were very pleasant and helpful. Good value for money.n

10/10 Excellent

Stephanie, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome cosy Riad in the centre of the Medina
We had a great stay at the Riad. The staff were super helpful and friendly. The location was very close to the centre of the Medina. I would definitely recommend staying here!

8/10 Good

Chidi, London, UK

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel in the heart of old city Medina
Very friendly and hospitable hotel staff. If you're looking for a nice, comfortable and inexpensive accommodation this is your spot. It's located in what seems like the center of the souk area so there's always things to see. Medina Marrakesh: The people in general are eager to please and help you, so you'll never feel lost even if you travel alone (which I did 🙂). However, they are not shy about asking for a tip in return but no pressure to do so. Overall, I had a great short and sweet stay!

10/10 Excellent

Ro, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Riad in the heart of Medina!
I loved the Riad Villa Wenge! It was beautifully decorated with modern moroccan touches throughout. The staff were extremely helpful and spoke english. It has an amazing terrace where we enjoyed breakfast the first day. The breakfast was delicious (juice, coffee/tea, breads, cheese, yogurt, crepes, fresh fruit, etc). The location was great as well, right in Medina. Can be a little confusing to find the first day but easy once you get the hang of it.

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best riad in the souks
We have a wonderful stay at this beautiful riad, would highly recommend. The rooftop was a beautiful retreat

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth it
Very small rooms with open bathroom. Felt cold and non Morrocon. I would avoid. We stayed at another Riad Karamela and that was much better
Response from Stephanie on 9 Apr 2016
Hello, I'm sorry that the decoration of our riad did not please you, but photographs and descriptive text are clear, it shows a contemporary riad with respect for traditional materials. In the room you booked a standard room (orange and red). We offer much larger rooms in superior and suite. cordially Stephanie

10/10 Excellent

Jay, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in the Medina, Marrakech !!!
Excellent location, well presented hotel, staff efficient, lovely room and facilities.

10/10 Excellent

Mhedz, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very lovely hotel and very clean.
Had a warm welcome from Ajib, day one ( hope I have spelt the name correctly) then from the next day until we left (one week) we had the lovely Mohammed who was very fluent in English and very very very helpful indeed. We enjoyed our stay and the lovely hospitality of the staff at the Riad.

10/10 Excellent

derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Medina magic
In the heart of the medina, this gem is a perfect balance of comfort and affordability. Staff was attentive, room clean, breakfast delicious. Keep in mind it's in the soul so you will need to walk a bit or get the hotel to arrange a porter at their expense by calling before you arrive.

10/10 Excellent

Daniel, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay. Great location
Great location easy to find from Jeema el fna (less than 5 min walk). Incredibly quiet considering location. Wenge Suite is very nice and comfortable, with shower and separate bath. WiFi is fast and reliable. Hot tub lovely, but no pool. Staff very friendly and welcoming.

8/10 Good

Tes, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to centre, fantastic staff.
The bees threw us at first! Then we found out that Morocco had bees everywhere. The hotel had found a way to control them. The hotel itself was very nice. Loved our room. However, ordering a meal at the hotel is on the dear side better to go out for a meal. Also got better deals on adventures using local agents.

10/10 Excellent

Fernando, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly located Riad
We stayed 3 nights at this Riad. Location is great but be sure to call the Riad before so they send someone to guide you. Decoration is very nice, lovely installations and the roof terrace is very relaxing, including the hot tub. We were recommended a restaurant close to the square which wasn't good, Rahba Lakdima small square is 3 minutes from the hotel and has 2 very good restaurants.

10/10 Excellent

mohd and farida, dallas, tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Excellent experience very helpful, friendly professional staff. Simon thanks for everything even to arrange breakfast earlier then hotel timings on our departure keep up with the good work

6/10 Okay

az, Manchester UK

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Different experience
Not used to staying in these types of hotels which is probably why I didn't enjoy it as much. The hotel was ok. Bathroom needs to be cleaner. Room Was very nice! Good location for the main square.

10/10 Excellent

Susan, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location & staff could not have been more helpful & friendly

10/10 Excellent

John, Garland, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional service, great location excellent Riad
The customer service ethos at Riad Villa Wenge is apparent from everyone who works there, or who is sub-contracted by the hotel. The driver who transferred us to/from the airport, the porter who carted our bags through the mesmerizing maze of streets to reach the Riad (and insisted on buying us bottles of water en route), the ladies who provided in-house hammam and massage, the restaurant staff, the maids who kept the place spotless, the night staff, the private tour guides, and especially Fouzia on the reception desk – from everyone, we experienced throughout our 6 days stay a level of service that was welcoming, friendly, accommodating, and exceeded our expectations on numerous occasions. Truly exceptional customer service. The location is perfect for walking to all the sights, souks, and eating places in the Medina. Despite being just 2 minutes’ walk from the hubbub of the souks and Djemaa el Fna, the Riad’s location provides a welcome peaceful haven. We stayed in the Red Room, which was very comfortable and clean. The Riad itself is attractive and modern, and we liked that it had in-house spa services, and a roof terrace with sun beds and Jacuzzi. The healthy fresh breakfasts served each morning in the restaurant were excellent and nicely varied. We had dinner one evening in the restaurant, and this was outstanding (we chose the tasting menu). An excellent Riad that contributed much to a memorable stay in Marrakech. Thank you, Fouzia, and the whole team!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the heart of it all
When we arrived our taxi driver showed us to a porter who took us to our hotel which was needed otherwise would have never found it! But the hotel was close to everything and in the heart of the Medina. The staff were super friendly especially Braeme who actually walked us to a hotel when we got hungry around 10pm - he didn't have to but he was happy to leave the hotel to show us this restaurant. The hotel organised an adventure day (camel riding and quad biking) for us which took out the stress for us and all we had to do was walk to the square and get picked up by our transport which they had organised.

10/10 Excellent

Scott & Marisa, Isle of Man, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely worth a stay
What a fabulous tranquil oasis in the heart of the Medina!!! My wife and I have just returned from a short break in Marrakech and thoroughly enjoyed our stay in the Riad. The staff were absolutely fabulous and always on hand to assist with queries - however trivial. Breakfast exceeded all our expectations and the room was comfortable and clean. The location doesn't get much better - less than a minutes walk from Jamaa El-Fna square. We really enjoyed our stay and will definitely be back.

10/10 Excellent

Mike, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel. Good location
A very nice hotel and surprisingly quiet as it is in the heart of the Medina and only a couple of minutes walk to the main square. Staff very friendly and helpful. We had the Wenge Suite which was very spacious and was good value.

8/10 Good

thomas, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
great stay and staff were very helpful and nice. The riad was quite difficult to find as there are no signposts and down small streets. Good location overall the best place ive stayed in Marrakech

8/10 Good

rod, Norfolk uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden away
Excellent short break in Marrakesh. Hotel arranged transfer or we would have never found the place but it was perfectly situated for the main square and all its attractions. staff friendly and helpful.

6/10 Okay

Verified traveller

Liked: Staff & service
Nightmare maze
Our stay was fine and the host and hostess were incredibly nice and helpful. However, getting to this Riad was a nightmare! Proximity to the Jemaa al Fna was great but navigating the dingy souk was not fun. Beware of "helpful guides"...their mission is to rip you off. I would not stay here again just because of where it is situated.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and great location
The staff at this hotel go the extra mile to ensure you have a comfortable stay (even waking up at 3AM to make our breakfast).

10/10 Excellent

bing, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad villa wenge
Small but very cozy, quite and clean. Staff vey accommodating and friendly. Slept very good after a long trip from the desert.

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort close to main square
Hotel was difficult to find, but very close to main square and markets. The decor and cleanliness were great and staff were very helpful.

10/10 Excellent

Jenny, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay in great location
The hotel staff were great, really friendly and very helpful. The Riad is ideally located in the Medina, close to the markets and cafes/restaurants. It felt very relaxing coming back after passing through the Medina, it was nice to sit on the rooftop, which has a jacuzzi. I would definitely recommend this Riad, and stay here again if I was to come back to Morocco. The only negative I would say is you can hear people moving around the Riad and eating breakfast from the room. It didn't bother us too much as we were up fairly early each day, but might have irritated us if we wanted a lazy morning!

10/10 Excellent

Gary Wirth, Woodland, Ca, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Riad exceeded expectations for design style (60's Modern - very crisp). Location is superb- in Medina, 120 meters from Sq, but quiet. Very good value.

8/10 Good

R, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
- nice side of souks - manager can get things done - renovated so it's nice a bright - cheap laundry service - decent breakfast Caught it on a deal at 68/night so it was well worth every dollar

10/10 Excellent

Debbie, angmering w sx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing riad and staff.
Amazing riad with staff who can do enough to make your stay special. We stayed for 4 nights over new year and it was so relaxing. The riad is an oasis of calm away from the hustle and bustle of the main square. We slept late on new year eve so we thought we had missed breakfast, but the staff had saved it for us. Amazing. Cant wait to go back.

10/10 Excellent

Dave, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Riad. In great location
We had a great stay here at Villa Wenge. It's in a great location that gives you easy walking access to the heart if the city. The staff were excellent and did everthing they could to ensure we had a great time. Nothing was too much trouble for them for anything we asked for. Their breakfast was excellent and a great start to the day. Lovely to sit out on the roof either for breakfast or for a nice drink as the sun went down.

8/10 Good

Malcolm, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceed expectation, excellent value for money.
The Riad is situated in the heart of Marrakech, within easy walking distance of the Museum s, places of interest, markets and a variety of restaurants. The Riad arranged a half day personal guide for four of us to see the places of interest in the city, great value for money at 15 Euro per person.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing time in marrakech. Staff can't do enough for you.

10/10 Excellent

William, Liverpool Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
Stayed here with my partner in December and it was a lovely hotel. Staff were amazing and the room was great. You will need to get the hotel transfer as it is a little hard to find but when you know how to get to the main square then it is easy. Great breakfasts in the morning the the food for lunch was stunning.
The Hotel
Breakfast
Lunch at the hotel

10/10 Excellent

D.A., Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy place in the Old Medina
If you want a western style hotel with a lot of services, this is not your place! This Riad is an authentic, beautifully designed Morrocan building. The staff is very, very friendly, the rooms are cleans well designed and big enough. Those who work there speak good English and are very helpful. We were on the second floor in one of the suites. There's a cable TV with a lot of channels and there's also Wi-Fi access in the first floor of the riad. It is great to have a coffee at the top terrace under the morning sun, which we did. The hotel is good if you want to see authentic old Marrakesh, not the tourist New Medina. The museums, the spice market and many souks are 3-5 minutes walking distance. The Riad Villa Wenge is next to one of the largest souks.

10/10 Excellent

Colin, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Riad
If you want to be near the action of the Djemma El Fna then the Riad Villa Wenge is perfect. Easy to find down the backstreets of the souks, a five minute walk from the main square and an oasis of peace in the noise of Marrakesh. The staff were very friendly, the breakfast was fantastic, the room comfortable and clean, while the rood terrace was a great place to relax. Would recommend to anyone, or, as my girlfriend and I said, its a million times better than the Travelodge in Reading

8/10 Good

Morocco Visitor, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good riad, close to the main action
difficult to find if you are unaccompanied (like may riads in the medina), but friendly staff and a good choice for my family and me for a few days prior to heading into the mountains - it is about 5 - 10 minutes from the main square where all the evening activity is focused in the medina.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy medina very close to jemaa el f'na.
Just returned from a comfortable short stay at this riad. As i was on holiday with a friend, rather than partner, the lack of bathroom door took some getting used to. The staff could not be more accomodating or helpful. Note to future travellers: please arrange airpoort transfers through the riad to ensure comfort and price.

8/10 Good

William

Liked: Staff & service, property conditions & facilities, room comfort
Good choice for the Medina
We booked a room for three nights in this comfortable riad having canned the hotel to which our tour operator was planning to send us. It is situated off the Berber Market, to the North East of the Medina, so it takes about 10-15 minutes to get from a bus/taxi drop off and across the main square (the riad will arrange a porter with a trolley for your bags - cost was 20dhms.) It would be difficult to find if you are unaccompanied (but they will come and meet your taxi), but well located within 5 - 10 minutes walk of the main action in the Medina. The rooms are clean and comfortable, and there is free wifi downstairs. Breakfast was included and can be taken downstairs or on the roof terrace. Staff were pleasant and helpful, and friendly to our children. Overall, a good option and I would certainly consider staying there again.

8/10 Good

Sumayah, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Amazing hotel and staff. Would definitely stay here again. Close to suuks/shopping. Easy access to taxi and excursion deals. Lots of restaurants available. Only downfall is finding the hotel. It is located in behind the markets.. Got lost many times trying to find the right turns to take, however, people are very helpful and will walk you to the location (with a little tip of course). Everything is rather cheap so it balances itself out. Loved it!

8/10 Good

sam, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely riad
Would definately stay here again if I go back to Marrakech and would recommend to friends.

8/10 Good

Pierre, La Prairie QC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marrakech hide away
Pleasant place to stay in the bustling Medina of Marrakech

8/10 Good

Renske

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Tim, Toronto, ON, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, relaxing raid in the Medina
While not the easiest to find (the map on their website could be better and they need a proper sign on the door), this was a cool, calm and comfortable riad in the medina, located close to the Djemaa El Fna. Our room was spotless, and service was very good. The price we paid offered good value relative to other riads. I would definitely recommend it to other travellers.