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Reviews of Riad Harmattan

3 out of 5
Riad Harmattan
78 derb Boutouil Kennaria, Marrakech

Reviews

8.2

Very good

Rating 10 - Excellent. 67 out of 150 reviews" "
Rating 8 - Good. 49 out of 150 reviews" "
Rating 6 - Okay. 17 out of 150 reviews" "
Rating 4 - Poor. 6 out of 150 reviews" "
Rating 2 - Terrible. 11 out of 150 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ana, Sarnia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Riad is wonderful. It has a beautiful Moroccan design and a really good Moroccan experience. My friend and I stayed 3 days and we loved it. The host named Chris is wonderful, he was very helpful and always friendly.
Stayed 2 nights in Oct 2023

2/10 Terrible

Sura, Bedford

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
It is very old. Rundown. Need big need for renovation (bedsheets, faucets, shower, sinks, flooring, walls, air condition). Manager pretends to be helpful and asks manager and basically nothing happens.
Stayed 2 nights in May 2023

4/10 Poor

Kathi

Disliked: Cleanliness, property conditions & facilities, room comfort
Not as advertised.
I really wanted to love this Riad, but it was not as described, resulting in disappointment. First, it was very hot when we arrived in Marrakech, and the mini split in the room did not work. The owner brought in a fan. Also, part of the reason I booked Riad Harmattan is because the description stated that English was spoken - that was not correct. I do not speak French, so I was unable to communicate with the owner. The room was dark and certainly in need of a fresh coat of paint. The bed was not comfortable, and the linens were so old that you could actually see through them. We were leaving early the next morning so are unable to comment on the breakfast. If I spoke French, I may been able to ask for another room, and it might have been in better repair. I had reservation to stay again after our return from a desert tour, but cancelled and found some else to stay.
Stayed 1 night in May 2023

10/10 Excellent

James

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The host was helpful to our questions, beneficial to be able to speak French. It was a very safe location , quite.
Stayed 3 nights in Mar 2023

8/10 Good

Mohammad

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Host was at great service very helpful.
Stayed 4 nights in Feb 2023

6/10 Okay

Mark

Travelled with partner
Liked: Staff & service
The Riad has all the basic amenities you need, clean sheets, comfortable bed, hot water, excellent service, friendly staff and a great location. But the some areas of the Riad are in need of repair and could be tidier. If you arrive at night, definitely arrange a transfer with the hotel, it was excellent value. Overall it was good value.

10/10 Excellent

kashif

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Beautiful Riad for a family with kids, and a few minutes walk to the main square.
Stayed 2 nights in Nov 2022

8/10 Good

Jennifer, Starkville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
If you want to stay in a traditional Moroccan home, this is an excellent one. Make sure that you know a little French as the family does not know English. I felt very relaxed and secure. It has AC, a beautiful courtyard, and several cats. (Marrakech has cats EVERYWHERE.). It’s a little hard to find at first, but in a great spot in town.
Stayed 4 nights in Oct 2022

10/10 Excellent

Lizz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
At the beginning we were frustrated because of the location, you have to walk 2 minutes to get to the Riad, but after we check in Kacem was very nice and helpful. We really recommend this Riad. Great location, great price and lovely staffs.
Stayed 6 nights in Aug 2022

6/10 Okay

Jami

Stayed 4 nights in Jul 2022

2/10 Terrible

N TANIA

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 5 nights in Jul 2022

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 night stay in Marrakech
Nice little Riad. Very quiet at night and only a few guests. Bit difficult to find, but once you are familiar with the location it’s easy. Would probably recommend taking up the airport taxi arrangements with the riad, which worked well. Overall a pleasant stay. Thanks !
Stayed 3 nights in Apr 2022

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities
I only stayed at small hours here, from 1 in the morning to 6 in the morning, so I didn't get to really explore the food. However, the proprietor was very polite, agreed to send a taxi to pick me up from the airport and met me at a place that the taxi could set me down. This was my first time in Marrakech, so the visual impact of heading into a room with those lamps was like walking into Aladdin's cave, it was impressive. Unfortunately when you are in the centre of the Riad you can smell the souk outside, which spoils it. I also had a dripping tap and a shower that wouldn't provide hot water. However the host was very gracious, the food was good and the wifi worked very well.
Stayed 1 night in Mar 2022

10/10 Excellent

Santiago

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

amir

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful riad Very helpful stuf
Stayed 2 nights in Mar 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
great place to stay
ideal place to stay as central to visit the souks and plenty of lovely places to eat a two minute walk away and easy walks to local places of interest. the owner Christos is great he arranged a taxi for us to and from the airport the rooms are just the right size comfortable and clean and breakfast was good too and there’s a roof top terrace to soak up the sun, we would highly recommend this riad a great place to stay.
Stayed 6 nights in Mar 2022

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Beautiful but...
When I arrived, I was told you don't have a room. I proved my reservation and got it finally. The room wasn't ready and we had to ask for bed sheets. The suite is beautifully decorated but it smells and requires better cleaning and renovation.The room does not have private bathroom and bugs can be found too. I cancelled my other night. For breakfast you get freshly squeezed orange juice, omelette and other local baked goods.
Stayed 1 night in Mar 2020

10/10 Excellent

RACHEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and relaxing riad, great location...no pool
An amazing riad in the heart of the Medina. We loved the rooftop terrace, breakfast and the turtles. The room was quiet (we didn’t get woken by morning prayer) and very relaxing. Only caution is that there are certain things listed as “on the property” such as a pool that are clearly not. I anticipated this from the photos so wasn’t surprised. I mentioned this to the owner he said he does not manage this information and is not able to update it. I was a bit surprised by this...
Stayed 2 nights in Mar 2020

8/10 Good

Adnani, London

Liked: Cleanliness, staff & service
Nice,quiet and friendly staff plus the area not far from Jamaa afna square.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed the old time setting of the inner courtyard.
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities
Stayed 7 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Aug 2019

8/10 Good

Satish

Liked: Cleanliness, property conditions & facilities
Good location and good Riad for the price.
Like all Riads this was close to Jemaa El-Fina and in unmarked roads/alleys. So very important to get the hotel/Riad to collect you. I could not find email details for this Riad and could not call. So arrival trip was scary and airport taxi cost 250d (100d more) which dropped us 20 away in El-Fina and I had to ask a stranger to get us to Riad and pay them 50). No cable/tv in rooms. Common tv only local channels. Apart from this and not offering early breakfast (pre-8.30) the stay was good for the price and type of Riad.
Stayed 4 nights in Jun 2017

4/10 Poor

Ahmed, London

Disliked: Cleanliness, property conditions & facilities, room comfort
Not friendly environment
Room we stayed has big gap between the door and the wall. So it was very cold as air comes in. My son and myself fell ill. There was one staff in the hotel. We did not feel comfortable to talk while having breakfast between 9 to 10 am in the morning as we were reminded others are sleeping.

8/10 Good

Chunyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
short stay
the place is hard to find but luckly the host came to lead us and later will give us a map. Air conditioner perhaps is not working so it is a bit cold. Good breakfast. Have hot water for shower, but my friend said his room the water is not very hot. I don't know.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great riad in a good location
Lovely riad, friendly helpful staff, excellent breakfast. Made to feel very welcome throughout our weeks stay. Fantastic location just a few minutes from main square, we thoroughly enjoyed our stay and would happily book again.

4/10 Poor

abi , Uk

Disliked: Staff & service, property conditions & facilities
located very inside , not feel safe at night
lost phone at hotel ! Staff charged me high amount for Sahara trip 650 dirham ,

8/10 Good

dadone, Avon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming little riad
Good Stay, welcome

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst experience in life
I've travelled to 80 countries and it's the worst hotel I've experienced. Major issues: 1. Extremely inconvenient location. Not possible to find for first-timers. Local gangsters, who asked for "service fees" by coercion, followed while entering the narrow streets. Hotel receptionists took that for granted, saying that "it only happens when you first arrive". 2. Very irresponsible service (if any). Receptionist promised to book first-class hotel. But only told me to go to the train station to buy one myself on the final day. Note that without first-class ticket, the 4-hour train journal would have no seats available. 3. Receptionist shout at customers in a very rude manner. Not prepared to offer any help as there's only one staff who can manage (limited) English. 4. The gate is locked for customers, who need to ring bell at night. But the receptionist isn't always available. Sometimes other customers have to open the gate for the hotel at late night. 5. No real restaurant available - what they offer is a takeaway menu from nearby soak. In short it's not a hotel that can serve foreigners. Period.

10/10 Excellent

Courtney, Minnesota, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet Escape from the Jemma el Fna
I stayed here for 2 nights with my husband. I wanted to find the riad on my own, but after 30 minutes in a full out sweat with my backpack, we decided to let a local help us find the way. When you check in the riad gives you a map which is extremely helpful. The next time we ventured out we didn't have any problems finding the riad, it was easy to get to once you knew the turns. The staff are all soo friendly and help create a relaxed environment which was so nice as the medina is pretty intense with people trying to sell you things. The riad is beautiful!! Absolutely loved the place, especially the rooftop patio! Breakfast was an assortment of pastries/breads with jam, fresh squeezed orange juice, tea and coffee. I had plenty to eat and was full through the early afternoon each day. The place is so quiet and was so nice to come back to after being in the busy medina all day. It's a short walk to the Jemma el Fna, quiet neighborhood. The streets are dark, if you're a female traveling alone, I would opt for a different location; I never felt unsafe, but was told by locals to be careful at night. I would definitely stay here again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
positive reviews from my folks who stayed there recently. All amenities close by, really affordable place to stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value for your money
This riad is relatively simple but comfortable and clean. The rooms are large and traditionally decorated. Breakfast is included, which is a bonus, although the offering is uniform from day to day and not particularly exciting. The location is very central to everything in the medina, although finding the place is a challenge on the first time. At current prices, however, the riad is a great deal.

8/10 Good

Mohamed, Omer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in the middle of the action
Amazing, you get a good taste of how the locals live and trade.

8/10 Good

Anuk, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value for money!
We had a great stay in this Riad. Our room was very big and included a sitting area and was located in the new part of the property. The riad is just 5 minutes walk from the square but bare in mind that is not easy to find the first time and you will need to go through some dark narrow streets so I would not recommend this property is you are a solo traveler. Breakfast is provided and includes fresh orange juice, plenty of coffee and more pastries and sweets you could ever eat. The staff is extremely nice and helpful. I would recommend this property to anyone traveling on a budget.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great holiday for groups of friends
Friendly, quiet and well run riad. Only drawback is the number of stairs to access newer rooms which may not suit older travellers and families with young children. Located very close to the main square, but hard to find. Recommend calling the riad for directions before leaving the uk

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Mez, Marrakesh, Morocco

Disliked: Staff & service, room comfort
Good ryad but bad customer service would not stay
We stayed as a couple. Nice ryad but we did feel unwelcomed by the manager could have better ,more customer service and more relaxed approach to things. Overall nice decor good food but would not stay again. Ryad is at a good location near the square and food stalls but was not a good experience compared to other ryads we stayed at. We stayed their 3nights ,our bed sheets were not even changed once even thon we had asked the manager to specially change them. Nice ryad lack of customer attention.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
Excellent value riad close to Jemma El Fnaa; Good roof terrace and spacious rooms, located in maze of alleys of the southern Medina.Friendly staff. If you can find it ( don't rely just on the street name!) you will not get a better deal.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Riad L'Harmattan
A lovely place to stay but a little complicated to find but there is a good map on the internet to find it. The staff are very welcoming although English is not their strongest language. Did a lot to make our stay comfortable and for booking restaurants for us. If you stay have an evening meal, they do not oversell this facility but the three course meal we had was excellent especially the tagine.

8/10 Good

Azzurra

Liked: Cleanliness, staff & service, property conditions & facilities
Christopher ottimo padrone di casa!Riad in posizione perfetta vicinissimo alla piazza ma allo stesso tempo silenzioso.
Stayed 4 nights in Feb 2024

10/10 Excellent

Mundotec

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impresionante ubicación, muy cerca de todo, pero eso no es todo. El personal es mas que adorable.

10/10 Excellent

Gustavo Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Solveig e

Travelled with group
Liked: Cleanliness, staff & service
Sentralt men stille
Koselig Riad som ligger veldig sentralt. Helt stille om natten. Verten har 4 katter, så man må like katter! Grei petit dejeuner som serveres i atriumet. Var kaldt om morgenen i slutten av november. Litt rustic slitt, men sjarmerende. Veldig hyggelig vert.
Stayed 7 nights in Nov 2023

6/10 Okay

Ravena

Travelled with group
Liked: Staff & service
Stayed 6 nights in Nov 2023

2/10 Terrible

Arnaud

Disliked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2023

4/10 Poor

Pascal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
N’y allez pas
Ni fenêtre ni serviette ni papier toilette Tous les deux jours on te demande de régler la note Lorsque tu te présentes avec la CB.. il veut du cash Quand tu lui donnes l’argent et que tu demandes une facture…. On te réponds qu’il n’y a pas de facture!! A éviter
Stayed 6 nights in Aug 2023

10/10 Excellent

Christine Françoise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bonne literie. Accueil impeccable
Stayed 3 nights in Aug 2023

8/10 Good

Gaia Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goed.
Stayed 1 night in Aug 2023

8/10 Good

viviana

Stayed 1 night in Aug 2023