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Reviews of Riad Dar Saba

3 out of 5
Riad Dar Saba
278 Derb Sidi Bou Amar, Quartier du Riad Laarouss, Marrakech

Reviews

8.6

Excellent

Rating 10 - Excellent. 104 out of 197 reviews" "
Rating 8 - Good. 60 out of 197 reviews" "
Rating 6 - Okay. 20 out of 197 reviews" "
Rating 4 - Poor. 5 out of 197 reviews" "
Rating 2 - Terrible. 8 out of 197 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here. Ayoub was a great host who was very helpful with arranging a day trip and taxi to airport. For the price of the room was great and breakfast was lovely. Very nice small Riad down a quiet street but really close to the main medina (only a few minutes walk). Would definitely stay here again.

8/10 Good

Chase

Owner is absolutely wonderful and speaks really great English. Offered to get me taxis and excursions if necessary. Breakfast was very good as well. As far as room conditions go, you get what you pay for. Room was spacious but the shower and bathroom were not in great shape. I would book an upper level room if I were to do it again for noise and sewer smell. Phenomenal location and wonderful host!
Stayed 4 nights in May 2023

6/10 Okay

Magaly

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was smaller then expected. Plenty of storage though. Doors and windows have wide spaces so no privacy. In the sense that everything can be heard inside and outside the room. First morning waking up heard people having breakfast and loud conversation. We were on a first floor room. The walls were peeling and the chalk residue all over our clothes. Bathroom needs maintenance. Water stains, peeling paint, toilet broken and smell of sewer. Breakfast was basic. Wifi was alright. The best things of the stay was the bed. Most comfortable bed i have slept in while in morocco. Good place for just sleep.
Stayed 3 nights in Feb 2023

10/10 Excellent

Ellabani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was comfy the riad is in the heart of old medina and clean the stuf is helpful especially Ayoub kind, humble and at ur service I really like to come back again.
Stayed 1 night in Dec 2022

10/10 Excellent

Anam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This riad is a beautiful hidden gem in the middle of medina. You really get a feel of the culture whilst staying here. The staff are incredibly helpful, particularly Ayoub whose hospitality is second to none, and the way in which he makes himself available to all his guests needs is admirable. I will definitely be staying here when I visit next.
Stayed 6 nights in Aug 2022
Response from Riad Dar Saba on 5 Sept 2022
Good afternoon.Thank you very much for you nice words. We are glad to hear that you've enjoyed your stay. We will be more than happy to welcome you again.Best

10/10 Excellent

Yehuda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great start to our Morocco trip
Great value-for-money place to stay that is close to many of the Marrakech places to visit. Staff, especially Ayoub (sorry if I got that wrong), were extremely polite and helpful.
Stayed 3 nights in May 2022

10/10 Excellent

Aris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022

10/10 Excellent

Traci, Bronx, NY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely go back there. It was clean, comfortable, and service was extremely professionally
Stayed 1 night in Jan 2020
Response from JP on 20 Jan 2020
Thank you for your nice comments !

10/10 Excellent

Sukaina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Response from JP on 15 Jan 2020
Thank you !

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just wonderful 😊
This was our second time staying at this Riad. It’s close to everything, the staff are wonderful, it’s fabulous value for money and well designed. We would always recommend staying.
Stayed 1 night in Dec 2019
Response from JP on 27 Dec 2019
Thank you Louise for your nice review , it is always a pleasure to welcome you at Riad Dar Saba Marrakech , and we do hope to see you again !

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Riad
The Riad was very clean and comfortable. The staff (both the male and female desk staff) were very friendly and helpful and spoke excellent English. The breakfast was typical m'smmen / bread / jam / coffee / tea but the setting for it was lovely. The location is between the medina and the local bus station so very convenient if you're coming and going with local buses. We'd definitely stay again.
Stayed 1 night in Dec 2019
Response from JP on 24 Dec 2019
Thank you so much for your wonderful comments ! We do hope to see you again at Riad Dar Saba Marrakech

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Authentic
The riad was in a quite alley which felt safe. The room was small but well maintained. Everything was nice and clean. The host did his best to make things efficient. Breakfast was basic but when asked for things it was catered for. Slightly overpriced.
Stayed 1 night in Dec 2019
Response from JP on 11 Dec 2019
Thank you so much for your nice comments , sorry for being overpriced at 23 € per night :)

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, super staff
very nice staff. great location very close to the souks (3 minute walk).
Stayed 5 nights in Nov 2019
Response from JP on 23 Nov 2019
Thank you so much for your nice comments !

10/10 Excellent

margaritha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Treasure
The was the perfect place... Great location, nice and quiet, excellent service and wonderful ambiance. Highly recommend!!
Stayed 1 night in Oct 2019
Response from JP on 29 Oct 2019
Thank you so much for you lovely comments !

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing service, help and advice. Breakfast was amazing too
Stayed 4 nights in Sep 2019
Response from JP on 13 Sept 2019
Thank you so much Michael for your nice review ! Riad Dar Saba Team

8/10 Good

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from JP on 1 Jun 2019
Thank you !

6/10 Okay

Me

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty hotel but noisy in the morning as it's a very small riad.
Stayed 3 nights in Nov 2018
Response from JP on 30 Nov 2018
Yes it is a Riad :) Thanks

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good to stay
People from the hotel were very helpful. The hotel is a little bit hard to find if the person doesn't know the Medina.
Stayed 2 nights in Sep 2018
Response from JP on 28 Sept 2018
Thank you !

8/10 Good

Abell, TORONTO, ON, Canada

Liked: Cleanliness, staff & service
Over all everything is good, except one thing didn’t like about it is they pass to you the credit card fee 3% which is the hotel who should pay it not the client, credit card bank provide service to the hotel therefore the hotel should pay it. Not happy about it
Stayed 2 nights in Sep 2018
Response from JP on 22 Sept 2018
Thank you You are not correct , the CMI charges us for 3% TTC on credit card payments and you can verify it easily

10/10 Excellent

sharon, ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were so helpful
Close to to the city centre Breakfast was lovely Rooms were tidy Very happy overall
Stayed 5 nights in Jul 2018
Response from JP on 10 Aug 2018
Thank you Sharon for your nice comments ! We hope to welcome you again soon at Riad Dar Saba

2/10 Terrible

Nicholas

Disliked: Staff & service, room comfort
Customer service needs major improvements
Riad dar saba has potential to be a comfortable stay, but unfortunately fell short of reaching this, mainly due to the customer service provided. Upon check in we were made to feel uncomfortable, unwelcome and as if we were an annoyance, any questions were met with disdain and eye rolls from the receptionist Leila. It is immediately clear she does not enjoy the customer facing side of her role. Regrettably, this was not the end of our strange interactions with Leila. We were awoken during our first night at 12:30am by yelling and laughter that continued for 15 minutes. Thinking it was other guests we went to investigate and ask if they could be quiet as we had an early start the next morning. At this point we were surprised to find Leila herself making the noise along with some others. Leila then pretended as if there had been no racket whatsoever and feigned confusion. Given the walls are paper thin and every noise can be heard in the riad, I am certain we weren't the only guests awoken by the noise she was creating. It was a very bizarre situation. It is also worth mentioning that the WiFi signal on the second floor is so poor it is unusable. It is marginally better on the first floor. On a positive note, Ayoub who works at night is very kind and helpful. He is a complete contrast to Leila and was always polite and eager to help us. The included breakfast Ayoub prepared was also nice. I would not recommend Riad dar saba.
Stayed 2 nights in May 2018
Response from JP on 9 Aug 2018
Dear Sir , Thank you for your information about Leila , You are not the first one complaining about her terrible behavior with our clients Consequently , I have fired Leila last week and Ayoub took her place in order to provide good service and nice attitude with our clients Nevertheless , 2 bad reviews on hotel.com plus one on Google is a little bit too much and detrimental to our score & ranking , as we have fired the bad person in question JP Schumacher Owner of Riad Dar Saba

8/10 Good

Anon, London

Liked: Staff & service
Pleasing place to stay!
A 15 minute walk distance to the Square. The staff are very helpful and kind.
Stayed 5 nights in Jul 2018
Response from JP on 17 Jul 2018
Thank you very much for your nice comments It has been a pleasure hosting you and we do hope to welcome you again at Riad Dar Saba

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice guest house
We had a perfect stay at Riad Dar Saba
Stayed 1 night in Jun 2018
Response from JP on 13 Jun 2018
Thank you !

10/10 Excellent

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Experience
Very nice stay , thank you
Stayed 1 night in Jun 2018
Response from JP on 13 Jun 2018
It has been a pleasure !

10/10 Excellent

Yassmina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from JP on 11 Jun 2018
Thank you

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice riad guest house
The perfect choice Lovely place
Stayed 1 night in Jun 2018
Response from JP on 9 Jun 2018
Thank you Nina !

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect choice
We had a great time in this lovely guest house Our room Sultan was on the terrace , nice and quiet Staff is super helpfull and really Professional
Stayed 1 night in Jun 2018
Response from JP on 8 Jun 2018
Thank you Karl for your nice comments !

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place !
Nice guest house in the médina very quiet and clean nice decoration and lovely terrace excellent breakfast
Stayed 1 night in Jun 2018
Response from JP on 7 Jun 2018
Thank you Alan !

10/10 Excellent

suzan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Vacation !
We had a good time at Riad Dar Saba Nice location and eazy to find Well decorated and very clean room Delicious breakfasts and local tajines Thank you to Leila & JP
Stayed 1 night in May 2018
Response from JP on 19 Jul 2018
Thank you so much Suzan for your nice review and lovely comments . It has been a real pleasure to host you at Riad Dar Saba during your vacation and we do hope to welcome you again !

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice !
What a lovely experience at Riad Dar Saba Leila & JP are Always available for good tips and ideas for excursions Food is home made and delicious Breakfast is full of variety every Morning
Stayed 1 night in May 2018
Response from JP on 1 Jun 2018
Thank you dear Linda !

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel Downtown
Good location and easy to find Great atmosphere They propose excursions at very good prices Excellent breakfast
Stayed 1 night in May 2018
Response from JP on 20 May 2018
Thank you very much dear Steven !

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay at Riad Dar Saba
Nice guest house in the heart of the medina close to the main square and the souks Very quiet , well maintained and affordable prices Staff is couteous and helpful Wifi and A/C work perfectly Good Local Moroccan cuisine
Stayed 1 night in May 2018
Response from JP on 20 May 2018
Thank you Charles !

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
We had a good experience in this Riad The owner is super friendly and knows Marrakech inside out for good recommendations Very nice Guest House serving delicious breakfasts Excellent Quality / Price ratio s
Stayed 1 night in May 2018
Response from JP on 20 May 2018
Thank you so much Robert !

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Riad Guest House
We had great time Owner is super and helpful Cook is excellent Room & Batroom very clean Nice Patio with good decoration
Stayed 1 night in May 2018
Response from JP on 18 May 2018
Thank you Steven !

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strongly Recommended
Very well located in Marrakech Nice and clean Staff is top and efficient Breakfasts & Food are gorgeous I strongly recommend Riad Dar Saba
Stayed 1 night in May 2018
Response from JP on 18 May 2018
Thank you Mark !

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Satisfaction !
Great Riad Dar Saba We had a very nice stay Charming Guest House , well decorated , nice and clean room Breakfast is delicious and full of everything We had a beef Tajine for dinner , excellent and cheaper than in the street I do recommend Riad Dar Saba 100 %
Stayed 1 night in May 2018
Response from JP on 19 May 2018
Thanks !

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great short stay.
Riad Dar Sabá is a great place to stay in the city. The staff are incredibly helpful and the front desk lady (Leila) genuinely seemed to enjoy helping guests and giving secret tips. The breakfast is good and the decor is very fitting. It’s also very easy to find compared to many medina Riads.
Stayed 2 nights in May 2018
Response from Leila on 17 May 2018
Thank you so much Kristian for your nice comments Leila & JP

2/10 Terrible

Mohammad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It has very wet, smelly, unclean, and dark rooms.
It has very wet, smelly, unclean, and dark rooms. Moreover the breakfast is very poor.
Response from JP on 14 May 2018
You never paid for your bill and you complain ????

10/10 Excellent

James, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Real Deal!
Located right in the old mud brick town, this Riad is a dream. Made from a series of old houses it is magical and is multi-levelled with rooms scattered across several floors and buildings, with plenty of unique and wonderful communal rooms to explore. The town itself is the main reason you probably came to the region so is not to be missed, and there is a thriving industry of restaurants and shops in the new town to fulfil all your needs. Ourzazate is the largest town in the area and so it tends to get all the glory, but when it comes to the real experience of mud brick constructed kasbahs and medinas, Ait ben Haddouh is where it's at! Even many of the photographs used to promote Ourzazate are actually of Ait ben Haddou. The staff are warm and super helpful. To be balanced, because there is almost no electricity in the old town, things get quiet later at night, but that makes it a star gazers paradise. Cleanliness would have been given top marks except for a passing sandstorm, after which everyone is cleaning dust. If you come to the region, DO NOT miss this town!
Response from JP on 5 May 2018
Thank you so much James for yout super comments really appreciated We hope to welcome you again soon Jean-Philippe

10/10 Excellent

Maria , Madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Guest House
Very charming and well decorated Guest House Clean Room and Bathroom with nice shower Delicious Breakfast Good Personnel , always available to serve you and assist you
Stayed 1 night in Apr 2018
Response from JP on 28 Apr 2018
Thank you

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
A nice Riad but would not stay there again!
The Riad was in the heart of Medina, a pretty looking older style building. We loved the breakfast every morning. Ayoub, is very professional but friendly. Unfortunately, Leila, was not as professional. She seemed to be out of her depth and complained a lot about being tired, we felt like we could not approach her after a while. She also did try to force excursions on us and criticize our choices and plans while in Marrackech. What was even sadder was, to hear her discussing guests and their information with new guests. She was also very loud and the first staff member that you would hear early in the morning and late at night. Her approach made our stay uncomfortable. It is a shame because Ayoub was the total opposite and lovely when he was around. The Wifi at the property is unstable, it would be good if this could be improved. Also, if you are a light sleeper this may not be the place for you, you can hear everything. Our sleep was disturbed. This is an affordable place, basic amenities, great location. Ayoub and Fatima work hard. All in all, Morocco is lovely, you have the old and the new. The people are very friendly and the food tastes great. It is affordable too. I would recommend a trip there. I would not stay at the Riad again unless Wifi was improved and Management was left to Ayoub or someone more courteous.
Response from Ayoub on 28 Apr 2018
why an anonymous comment ? Do you have something to hide Madame ?

4/10 Poor

Sally

Disliked: Cleanliness, staff & service, property conditions & facilities
Ripped off
I got there and had to wait 30 minutes before someone could come check me into a room even though it was 4 in the afternoon. I was okay with that. Then since I was tired, I asked where I could get something to eat and they said they could fix me something. I said okay and when I got up to my room, I thought I better see how much it costs and found a menu and the only thing was a meal for 9 euros which was a little higher then I wanted to spend but I was really tired. The bathroom had a really bad musty smell which never went away the whole time. When I got up to pay for my meal the next morning before leaving, they charged me 20 euroas saying they served me beef instead of chicken even though they had no beef on the menu. I paid 21 euros for the room. Never again. I should have asked but since menu upstairs said 9 euros, I assumed.
Response from JP on 15 Apr 2018
Thank you for your lovely but non honnest comments You stayed only one night and paid 21 € for the room You are the only one client claiming about the smell in Room Rose , strange ... When you arrived , our cook immediately open the door and served you a free of charge welcome tea You asked us for a lunch at 4 pm and we managed to serve it to you in order to satisfy your request and we served you a 3 course beef menu in the patio for 12 € with 4 vegatable briouattes , 1 beef tajine , 1 salad and not for 20 € as you say , plus 2 bottle of water and one orange juice per your order So in total you have paid 21 € for the room 3 € for local taxes 12 € for the lunch 3 € for 2 bottles of water 2 € for 1 orange juice Of course you will never be welcomed again in our Guest House as we do not like picky and non honnest guests

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for a quick overnight stay
Nice welcome and huge room for the price. Decent confory. Mind your head on the arch outside the main door, cut my head badly standing up when leaving for the first time, luckily some locals helped with a first aid kit. Location down a dark street from where taxis drop off. Left early the next morning so didn't get to try breakfast
Stayed 1 night in Mar 2018
Response from jeanphilippeschumacher on 20 Mar 2018
Thank you !

8/10 Good

Ijaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great over all
The hotel location was great just a walking distance from madina . Clean and great atmosphere . Ayub was an excellent guys who was very helpful and goes out of his way to help all the guests . I would certainly stay in riad again and highly recommend others .
Stayed 3 nights in Jan 2018
Response from Ayoub & JP on 17 Jan 2018
Thank you so much

8/10 Good

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GENUINE MARRAKECH EXPERIENCE IN THIS RIAD
Great little riad in the heart of the medina. Souks and main square walkable. The host very welcoming and helpful. The room and bed comfy. The A/C excellent as it was 40c plus in Marrakech in June. Bathroom nice and good shower. Very quiet location down a side street in real Marrakech/medina area.
Stayed 7 nights in Jun 2017
Response from JP on 29 Jun 2017
Thank you so much

2/10 Terrible

Sam, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is not hotel it's cowshed
This is worsest place I see in past 10 years traveling around the world.
Stayed 1 night in May 2017
Response from jeanphilippeschumacher on 11 Aug 2017
Thank you

6/10 Okay

Verified traveller

Liked: Staff & service
A good riad, the administrator makes all the diffe
The administrator makes all the difference for this riad. I was travelling on my own and was very reassured when I met Ayoub, the administrator. He was very helpful and kind, especially that my trip didn't really start off as planned... He attends to all the guests and might not be always around, but he was always around when I needed smth otherwise he would try to advise,or help in any way he could. I think it's a rather good option for a fair price in the area, and that's mainly because of his friendly approach. Room-wise, I would have liked to have white towels, as you're used to have when travelling, coloured towels just make you a bit uncomfortable.. Also, I spilled some oil on a white sheet and was kindly asked to be more careful as it's hard to remove .. ouch:).. Dont' really get why it would be hard to remove, whites must be cleaned with strong detergents, especially in Marrakech where there's dust & oil everywhere. Anyway, breakfast is not very rich, but it'll do.. Some diversity would be nice though.
Response from Ayoub on 13 May 2017
Thank you Ramona for your lovely comments Kind regards , Ayoub

10/10 Excellent

Sherafghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Riad Dar Saba
Extremely impressed with Riad. Very professional staff, helpful and kind. Feels like home! Excellent facilities, very clean throughout the Riad, nice room (bit small) but very well decorated and furnished. Clean, pleasant bathroom. Well worth the spend! Enjoyed every minute of stay. Would love to stay here again.
Response from JP on 21 Mar 2017
THank you so much for your comments ! :)

10/10 Excellent

Kara , Uk

Liked: Staff & service, property conditions & facilities, room comfort
Stunning
Beautiful. Doors don't have proper locks but I think you can ask for one if you need to. Absolutely gorgeous hotel with welcoming and friendly staff. Very close to markets. Ayoub is fantastic! Thank you so much would happily stay here again.
Response from Jean-Philippe on 18 Oct 2016
Thank you Kara for your nice comments We will be pleased to welcome you again ! Riad Dar Saba Staff