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Reviews of Riad Aliya

4 out of 5
Riad Aliya
10 Derb Akerkour Quartier Kasbah, Palais Royal, Medina, Marrakech

Reviews

8.4

Very good

Rating 10 - Excellent. 16 out of 36 reviews" "
Rating 8 - Good. 15 out of 36 reviews" "
Rating 6 - Okay. 1 out of 36 reviews" "
Rating 4 - Poor. 3 out of 36 reviews" "
Rating 2 - Terrible. 1 out of 36 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay overall
Riad Aliya felt like our home for 6 nights. I don't normally write reviews but I compelled after staying in other riad's in Morocco, we really began to appreciate how amazing this one was. It was mainly the humble hospitality we received from the hotel manager (very genuine man) that made it all worth the stay. The hotel room was very clean and best of all had heat. We went in the end of December, which was quite chilly especially at night.
Response from RIAD ALIYA DIRECTION on 28 Apr 2018
THANK YOU A LOT FOR YOUR VISIT!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A haven amongst the mayhem
lovely riad in a quiet but interesting location a 10-15 minute walk from the mayhem of the main square. Thought we'd never find it again in the maze of alleyways but once you've done it once it's ok.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely people and nice hotel
Lovely people and nice hotel, strange not to have locks on doors when you leave but the people were friendly and warm

10/10 Excellent

J, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant Riad in a quiet part of town!
We arrived at Riad Aliya the morning after we were due to arrive and we greeted by one of the lovely members of staff who checked us in and made us a lovely Moroccan breakfast. The riad is only about a 10 - 15 minute walk away from Jamaa el Fnaa square and a 5 minute walk from the Saadian Tombs. For us it felt like a real sanctuary from the chaos that is Marrakech and so could not recommend it enough. We were only there for 3 nights and had a wonderful time including a day tour to the Atlas mountains and waterfalls. I would recommend a day trip to escape the madness of the city.

8/10 Good

Happy_Traveller, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service
Located close to the airport and a short (10-15min) walk to the main square/souks. It looks recently renovated so everything is fresh and in good order. The staff were all so welcoming and always available to help. I can't compliment them enough for making our stay so enjoyable. Rooms were good sized, clean and comfortable. There is no TV in the rooms (which wasn't a surprise as I've stayed in riads before) but it would have been nice on a handful of occasions when you come back from being out and just want some downtime in your room. The breakfast was tasty and prepared fresh each morning. We didn't book an airport pickup. Upon arrival there is a taxi stand and the fares are all listed on a large board and the prices are fixed and reasonable. To get around during our stay, walking was fine, but for longer trips taxis are plentiful and cheap from the main street outside the medina. We decided to book an airport transfer from the riad for departure for the convenience of not having to carry our bags to the street where the taxis are. Unfortunately our ‘driver’ walked us from the riad through the medina back to the main street where he had parked his taxi (the same place we could have just walked ourselves and got our own taxi for a fraction of the price). It's not a big thing but we felt a little cheated right at the end by that experience. Don't let this put you off though. Overall we had a great time here and the staff were amazing.

8/10 Good

P Smith, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospitality at it's best
I booked the transfer service from the airport which was a blessing as many locations in the Medina are difficult to find at night. Upon arriving the Riad was quiet. there was no rush to check in the focus was to have me settled and relaxed in my new environment. They entire time stayed I felt that the Riad was a home away from home. I would definitely recommend this Riad to any travellers.

8/10 Good

Explorers, Herefordshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great service good location good room,
Very pleased as it was our first time in Marocco. Water in the hotel could be warmer. Excellent staff.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Not worth staying at this hotel.
We stayed here the night prior to a two day hike in the mountains due to very positive comments we had seen on this sight. However though the staff were initially friendly and engaging we were left disappointed by our stay at this Riad. The morning of our departure, the water had been turned off due to a leakage of some sort. This was done without informing us, apologizing or making other arrangements. We were left without any water for showering and all the staff could say was it was not their fault and hoped we would not write a bad review. There was no attempt at trying to assist in helping make other arrangements, offering a discount or some compensation or added benefit or to help with the situation. eg making arrangements to allow us to bath in another Riad close by. In addition internet access was intermittent and only minimally accessible in the rooms. So while this has several positive points-it was clean and ordered; customer service, with the desire to help with an unexpected problem wasn't there. Definitely not worth the money to stay in this place.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for women.
Absolutely amazing. Beautiful, clean, super relaxing. An added bonus is that the hotel is run by women, which was great, especially when it came to taking a dip in the plunge pool in my bikini. Great food, very comfortable, a nice part of town and I would certainly recommend.

10/10 Excellent

Kylie, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Friendly staff,great position, amazing top courtyard to relax.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
An oasis of calm
The Riad was a lovely oasis of calm, perfect to come back to after a day exploring Marrakech. The staff were all very friendly and we would recommend having dinner at the riad.

10/10 Excellent

Mike, Manchester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A relaxing escape from the streets of the old city
My girlfriend and I thoroughly enjoyed our stay at this lovely Riad in the Kasbah area of the old city. It was well located, just a few minutes walk from the main square at Djemaa el-Fna, and a short walk/quick taxi away from all of the old city attractions. The Saadian tombs and Kasbah Mosque were at the top of the street. The Riad provided a relaxing, tranquil escape from the busy streets. All of the staff were very helpful and friendly, with lots of local knowledge to help us get the most from our trip. We were welcomed with a delicious pot of mint tea upon arrival. We opted to stay in the brune room on the first floor. It was clean, spacious, and we got a good night's sleep every night. The facilities are good, with a plunge pool in the courtyard, and a lovely rooftop terrace for breakfast/meals, with sun loungers. We were also able to arrange a transfer to/from the airport through the Riad. One of the best aspects of our stay was that the staff were flexible with the timing of breakfast, and check-out. They also recommended a well-priced spa for a hammam/massage that was a short walk up the street. All in all we had a great time, and thoroughly recommend Riad Aliya.

10/10 Excellent

Gerardo, Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis in the middle of the Medina
An oasis in the middle of the Medina of Marrakech. I liked the terrace very much!

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Riad
We were welcomed warmly and were given prompt, efficient and pre-emptive service. We were provided with useful leaflets for planning out stay upon arrival as well as with complimentary and very excellent fresh mint tea. Staff were polite, obliging and happy to book things/barter on our behalf to get good deals, such as carriage rides and camel riding. They also e-mailed in advance to arrange transfers and provided us with breakfast outside of the usual meal time to accommodate our departure for the return flight. Although the mattress was slightly uncomfortable I would definitely return to this Riad again if I return to Marrakech. The hotel is located about 5 minutes on foot from the main square and is very close to the palaces and Saadian tombs and many spas. Many people we spoke to like to use taxis and carriages but we found the walking distance/time to be very easy to do.

8/10 Good

Paul, Gloucestershire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely relaxing traditional riad
Riad Aliya was in a great location, only a ten minute walk from the centre of Marrakech and very near to sights and shops. The airport transfer was worth paying for, as it would have been tricky to find initially. It's a beautiful, relaxing riad with spacious pretty rooms, and the staff were really friendly. Lovely authentic Morrocan breakfast too. Only downsides were a slightly basic shower and no lock on the room's door. Would definitely recommend it, and it was excellent value for money.

8/10 Good

Olivia, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review of Riya Aliya
I thought the look and cleanliness of the hotel was fantastic. The rooms are adequatley sized and tidied everyday. The dining area around the little pool is lovely - much effort made -when we ate there on the first night the table looked beautiful with flowers and rose petals.It was also very quiet as it is hidden in the backstreets. I would strongly advise anyone to take the transfer offered because it is very hard to find otherwise - we were walking around for about 45minutes until someone by chance rescued us and lead us to the door. There is no sign even outside so you will not know you are there even if you do miraculously make it! The hotel staff were so friendly and smiley and very laid back (but not with security) - if you are expecting constant, 5* attention and uniformed staff this would not be the place for you. If you are looking to stay in a comfortable, clean, quiet riya and happy to pass your own time this riya is perfect. I will certainly stay again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little sanctuary
It isn't easy to find first up but Riad Aliya is a little sanctuary amongst the crazy bustle that is Marrakech. Looked after by a team of ladies led by Hanin, it is meticulously maintained with attention to detail. The staff are extremely helpful and are happy to work with you to have a great holiday. It is located just off a good food strip close to the Saadian tombs and a 10 minute walk to Djemaa El-Fna. I could recommend this place as great value for money. It is a really nice place and a great place to relax at after a crazy day in Morocco.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad Aliya
Lovely Riad - just as described. Further away from central square than expected - map on Hotels.com completely wrong - check Riad website for a better idea.

8/10 Good

Mandy, Omaha, Nebraska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
It was a nice experience, clean and the employees were very helpful! Romantic. I must say that there is no label outside for the B&B, so unless you pay the 15 euro for the B&B to arrange a taxi pickup from the airport, you could easily NEVER find the place. (Pay for one yourself on the way back to the airport- the normal price is about 5 euro). The area is very hectic and crazy around it, and I didn't feel that safe at night, trying to go get dinner-which there are not that many places around really close to eat, unless you want to eat vendor food. I loved the hotel, but because of the location I think next time I would stay in the newer part of the city. I will not hold my culture shock against the hotel though. It is a great location if you wish to stay emerged in the middle of the old market. Good Moroccan bread and fresh squeezed juice for breakfast. Again, great service from the staff!!

8/10 Good

Sunshine, Milano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dalle foto ci aspettavamo una struttura più grande, soprattutto la piscina. Il Riad e molto curato, semplice ma bello. Pulizie giornaliere, colazione buona. Possibilità di organizzare escursioni direttamente con il Riad. Giancarlo e i ragazzi della reception sono stati Super!! Dovendo fare un pezzo di strada a piedi per raggiungere i taxi, ci accompagnavano loro quando i tassisti non venivano a prenderci, essendo un gruppo di sole donne era una sicurezza. Posizione nel vero cuore di Marrakech.
Stayed 3 nights in Mar 2018
Response from RIAD ALIYA DIRECTION on 28 Apr 2018
THANK YOU A LOT FOR YOUR VISIT!!

8/10 Good

J., Amsterdam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super vriendelijk personeel!
Super vriendelijk personeel waarvan niks teveel gevraagd is. Zwembad is niet groot maar, mijn kinderen vonden het heerlijk na de hele dag rondgelopen te hebben.
Stayed 3 nights in Feb 2018
Response from Giancarlo on 10 Mar 2018
Heel erg bedankt dat je onze gasten bent tot ziens Giancarlo

10/10 Excellent

Ewi, Hannover

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Orientalisches Flair, träumerisch gemütlich
Riad Aliya ist ein Traum aus 1000 und einer Nacht! Die Räumlichkeiten sind super sauber und gepflegt und in einem einmaligen orientalischen Ambiente! Der Service ist stets zuvorkommend und freundlich, die Anlage super gepflegt! Das Frühstück war ausreichend serviert und täglich abwechslungsreich. Danke!
Stayed 5 nights in Dec 2017
Response from Giancarlo on 12 Jan 2018
thanks

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bof y avait mieux comme riad
pas top on aurait dû en prendre un autre dommage
Stayed 2 nights in Nov 2017
Response from Giancarlo on 4 Dec 2017
Desole

8/10 Good

Paul, Amsterdam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leuk hotel midden in de Kasbah
Typische riad met zeer vriendelijk en gastvrij personeel.

10/10 Excellent

suisse15, suisse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
petit coin tranquil
tres calme, pittoresque, charmant mais pas possible de s'y rendre par taxi obligeant de si rendre à pied avec toute les valises

10/10 Excellent

Daouda, Lille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ne réfléchissez pas trop. Allez-y les yeux fermés!
Ma femme et moi y avons passé un séjour d'une semaine inoubliable. La patronne, Caroline est très sympathique. Avant notre arrivée, j'avais passé un petit coup de fil pour aviser que c'était nos premières vacances après notre mariage et à notre arrivée, nous avons été surclassés dans la suite corail, sans supplément. Tout au long du séjour, Caro était très disponible et nous a donné pleins de bons tuyaux. Le riad est très joli, bien situé, dans un quartier calme. Le petit déjeuner qu'on peut prendre à n'importe quel heure et les repas sont délicieux et préparés avec amour. Nous ne pouvons pas oublier la gentillesse incommensurable de Hayat et la discrétion de Simon. Franchement, n'hésitez pas. C'est que du positif...

6/10 Okay

Michel, Suisse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mohamed et Hayet sont parfaits
Mohamed et Hayet sont parfaits. Malheureusement, la gerante de l'etablissement, Hanane, crie tres fort au telephone et fait perdre au Ryad son calme. Caroline a une merveilleuse petite fille. Le ryad est charmant est tres propre.

10/10 Excellent

Daniella, Gatteo Mare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent riad in very quiet location
Riad Aliya is perfect for those who want to stay away from the frantic Jemaa El Fna and souks. It is in the lovely Kasbah area only 10 minutes walk from the centre and so nice to return to after a long day. I would however definatley use the riad's airport transfer service on arrival as you would never find it first time round, even if you know the area. The riad itself is beautiful, with a calm and simple style, not overdone. The rooms are quite spacious and well looked after, our room was made up each day with clean sheets and towels and petals on the bed. The staff are very welcoming and helpful, even nipping out to get some cheese for my husband who found the breakfast too sweet. We stayed for four nights and then travelled round the country for two weeks, we would have returned to Riad Aliya for our last 3 nights as we liked it so much but unfortunatley it was booked up.

10/10 Excellent

Seline, Denmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Så fantastisk service og god stemning!
Vores ophold på Riad Aliya kunne næsten ikke have været bedre! Man ankommer i de små gader i medinaen og forventer slet ikke indholdet bag porten til at se så fantastik og stemningsfuldt ud. Riad'et var i rigtig marokkansk stil med en lille pool og en lækker tag terrasse. Personalet var simpelthen SÅ søde og hjælpsomme, og hjælp os flere gange med at komme på sjove udflugter, transport til og fra lufthavnen og gav os tips til vores ophold i Marrakech. Alt i alt et skønt "hotel" (riad) som vi helt sikkert ville overveje at komme igen hvis vi tog en tur til den smukke orientalske by Marrakech igen.

4/10 Poor

P. Jensen, Copenhagen

Disliked: Staff & service, room comfort
Sengen var dårlig. Internet virkede 75% af tiden. Morgenmad dårlig kvalitet.der står er der er køkken på værelserne. Det er ikke rigtigt.ej heller er der aftæpning til natten. Dette svarer ikke til et 4stjernet sted. Jeg vil kalde det for 2, max 3 stjernet

10/10 Excellent

Pauline & Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Y aller les yeux fermés!
Riad magnifique, très bien situé au cœur de la médina. Un accueil irréprochable. Si nous retournons à Marrakech, c'est avec évidence que nous choisirons a nouveau ce riad.

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ett bra hotell i ett lungt område
Rummen var mycket rena. Personalen på hotellet var trevliga, särskilt de arabiska kvinnorna som arbetade där. Vi fick svar på frågor och en del tips. Ibland stämnde dock inte de priser de sa, det gick att finna billigare alternativ än det de sa. Rummen var fina och rena. Frukosten var god och när vi bad om extra saker serverades vi det. Hotellet ligger i ett lugnt område en ganska bra bit från torget och marknaderna. 15 min när man kan vägen. Men det var ganska skönt att inte vara mitt inne i smeten hela tiden. Vårt första intryck av hotellet var inte så bra. Vi hade beställt hämtning på flygplatsen, som aldrig kom. Senare skyllde personalen på varandra. Det slutade med att vi själva tog oss dit, vilket visade sig inte vara så svårt, som jag fått uppfattningen av från andra recensioner. Det var dessutom mycket billigare! Det kostade 80 dh (efter en del förhandlande, stå på er!) att åka från flygplatsen och tog 15 min ca. Säg att hotellet ligger i området Qasbah i gamla staden nära markez el-sahi (vårdcentralen), så hittar de. Därifrån kan folk på gatan visa vägen (men kräver dock en lite slant). Var mycket försiktiga om ni åker på ökenturer med kamelridning. Min man blev avkastad och trampad/sparkad på av sin kamel och blev allvarligt skadad. Vi väntade på ambulans en timme i ökenkylan medan min man var avsvimmad och hamnade slutligen på ett primitiv sjukhus utan hjälp att bistå. Åk inte med "Sahara Expidition", mycket oseriösa och vill bara tjäna pengar.

10/10 Excellent

Eva et jp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien situé Carlos et Caroline sont vraiment très gentils et pour le prochain voyage je retournerai chez eux

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un riad encantador
Nos alojamos en este riad en nuestro segundo viaje a Marrakech. El emplazamiento se ubica en la zona de la Kasbah, no en Mohamed V, como idica en algún mapa. La ubicación exacta viene en la web del riad. Se encuentra a unos 10-15 minutos a pie de la plaza Djema el Fnaa, en pleno casco antiguo, muy próximo a las tumbas saadíes. Nos encantó la decoración, la limpieza, la tranquilidad y el desayuno típico marroquí con dos clases de pan, zumo de naranja, etc... La atención del personal es muy correcta y todos los días, sin excepción, se cambian sábanas y toallas. Nos alojamos en la habitación lagoon, de color azul, con vistas al patio que tiene una diminuta piscina para refrescarse. Excelente relación calidad-precio. Volveríamos. Por cierto, la ficha con las características del hotel no es correcta. No hay: piscina cubierta, televisión, parking, spa, peluquería, biblioteca... creo que la ficha es demasiado extensa.... si queréis todo esto no creo que lo encontréis en la mayoría de los riads.

8/10 Good

gladys, 93

Liked: Cleanliness, staff & service, property conditions & facilities
jolie petit riad
nous avons séjourné dans ce riad afin de découvrir Marrakech, nous avons été satisfait de notre séjour. points positifs du riad : bravo pour la décoration de style contemporain avec une jolie touche orientale. ce fut un plaisir de prendre le petit déjeuner en face de la petite piscine décorative entouré de bougie. les chambres sont identiques aux photos. les propriétaires et le personnel sont très sympathiques. le riad est situé dans le quartier populaire vous découvrirez donc la vie des locaux , cependant il est à quelques minutes à pieds du tombeau saadien des restes du palais el badi et du palais el bahia ainsi que de la célèbre place jema el fna . points à améliorer du riad: petit bémol en ce qui concerne l'insonorisation dans les chambres du bas. une télévision dans la chambre serait la bienvenue. le paiement par carte ne semble pas vraiment fonctionner on a du régler en espèces. les menus sont chère 20 euros boissons non incluse et peu fournis en viande ( pour les amateurs de viande vaut mieux manger ailleurs mais ils ont la gentillesse de vous proposer d'autres restaurants) . dans l'ensemble je conseillerais ce riad à toutes personnes voulant découvrir marrakech.