Executive Family Room | 1 bedroom, premium bedding, pillow-top beds, minibar
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Reviews of Hotel Kimberly Manila

3 out of 5
Hotel Kimberly Manila
770 Pedro Gil Street, Malate, Manila, Manila

Reviews

8.4

Very good

Rating 10 - Excellent. 220 out of 538 reviews" "
Rating 8 - Good. 222 out of 538 reviews" "
Rating 6 - Okay. 71 out of 538 reviews" "
Rating 4 - Poor. 15 out of 538 reviews" "
Rating 2 - Terrible. 10 out of 538 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

MICA AIRISH

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The staff Check in was at 2:00 but was delayed because the front desk We are not taken care of us And we checked in at 2:45
Stayed 2 nights in Apr 2024

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and great room
Stayed 4 nights in Apr 2024

10/10 Excellent

ERVIN ROY

Stayed 2 nights in Apr 2024

8/10 Good

TETSUYA

Travelled with family
Liked: Staff & service, property conditions & facilities
スタッフは、常に笑顔で接してくれた。
Stayed 4 nights in Mar 2024

8/10 Good

Mary Grace, Lower Hutt

Stayed 1 night in Feb 2024

6/10 Okay

Amanda

Travelled with partner
Liked: Cleanliness, staff & service
Not a very nice area, good for a Robinson mall, lots of eateries. Bed was very soft and uncomfortable, decor in room was quite dated. Extremely helpful staff. Only stayed one night between flights
Stayed 1 night in Jan 2024

10/10 Excellent

Richard, Virginia Beach

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff are super friendly.
Stayed 2 nights in Jan 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 3 nights in Dec 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

BEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service with great location
It is amazing for me to stay in this hotel. All staff including Managers at Reception desk and breakfast dinning facility. All staff provide a good service with polite manner. Recommend everyone to sat here. I will be back again and plan to stay longer. Thanks.
Stayed 1 night in Jan 2024

10/10 Excellent

remedios

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always looking clean,reasonable price, staff are helpful and friendly,
Stayed 1 night in Nov 2023

8/10 Good

Catherine

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

vizar esquivel

Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
The stay was pleasant and the breakfast is perfect. All the staff are brilliant and friendly. Just a few minutes walk to Robinsons Mall
Stayed 2 nights in Oct 2023

10/10 Excellent

Dionisio

Liked: Cleanliness, staff & service, property conditions & facilities
Cool
Stayed 1 night in Oct 2023

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and very helpful. At the restaurant, Mary Joy was very accommodating. Thank you so much. Alicia, Richard and Fe
Stayed 1 night in Oct 2023

10/10 Excellent

Jackieleen

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Ocot

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love the location
Stayed 2 nights in Sep 2023

10/10 Excellent

Mariesol, Des Plaines

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly, very helpful.
Stayed 2 nights in Sep 2023

10/10 Excellent

Mariesol, Des Plaines

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful/friendly.
Stayed 1 night in Sep 2023

10/10 Excellent

remedios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanlines, affordable prize and, friendly staff, we are welcome, always stay at this hotel kimberly each time we are visiting manila...i will recomend this hotel.
Stayed 2 nights in Jul 2023
Response from Roy on 12 Aug 2023
Thank you for your kind words and continued loyalty! We're delighted to hear that you find our hotel clean, affordable, and our staff friendly. Your recommendation means a lot to us, and we can't wait to welcome you back on your next visit to Manila.

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great service.
Stayed 3 nights in Jun 2023
Response from Roy on 12 Aug 2023
Dear Donald, Thank you for your kind words! We're delighted that you had a great experience at our hotel and enjoyed our exceptional service. We hope to welcome you back soon for another wonderful stay!

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place to stay in Manila, nice big rooms, very comfortable bed, clean and near everything with a lot of stuff in walking distance.
Stayed 3 nights in May 2023
Response from Roy on 22 Jun 2023
Hi Isaac, Thanks for your feedback and we appreciate your comments. We hope to see you again, soon.

10/10 Excellent

Terry

Stayed 1 night in May 2023
Response from Roy on 12 May 2023
Thanks, Terry!

10/10 Excellent

Silas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spaces room, nice and clean, the electric jug was really nice for us to have a cup of tea. Not far from the airport so that was good. Would return to this hotel again.
Stayed 1 night in May 2023
Response from Roy on 12 May 2023
Hi Silas, Great to hear that you enjoyed your stay in the spaces room at Hotel Kimberly Manila! I'm glad that you found the room to be nice and clean, and that the electric jug was a convenient amenity for making a cup of tea. It's also good to know that the hotel's location near the airport was convenient for you. We appreciate your positive feedback and we look forward to welcoming you back to Hotel Kimberly Manila in the future!

10/10 Excellent

Lyn

Travelled with family
Great customer service . Thank you friendly and hardworking staff.
Stayed 1 night in Apr 2023
Response from Roy on 4 May 2023
Thanks for the positive feedback ! We appreciate your comments.

10/10 Excellent

MAIDAFLOR

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to UP Colleges Easy access to Robinsons mall Friendly staff
Stayed 3 nights in Apr 2023
Response from Roy on 21 Apr 2023
Thank you, Maidaflor! We appreciate your feedback.

8/10 Good

Orfelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Its nice to have a place to stay that’s quite and clean
Stayed 1 night in Apr 2023
Response from Roy on 17 Apr 2023
We are delighted to receive your positive review about your stay at Hotel Kimberly Manila! Thank you for taking the time to share your feedback. We are thrilled to know that you had a wonderful experience during your visit with us.

10/10 Excellent

ELVIRA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible to shopping, dining, and public transport! All the hotel staff were great and pleasant to talk too! We will definitely book again in our next visit! Thank you!
Stayed 6 nights in Mar 2023
Response from Roy on 12 Mar 2023
I'm glad to hear that you had a great experience with the hotel staff and enjoyed the convenient location for shopping, dining, and public transport. It's always wonderful to know that our recommendations have been helpful to our users. We hope to continue providing helpful insights and recommendations for your future travels.

6/10 Okay

Ruwena

Stayed 1 night in Nov 2022
Response from Roy on 2 Mar 2023
Hi Ruwena, Thank you for your time and we hope to see you again. Let us know if you encountered issues on your recent stay with us.

10/10 Excellent

Jeffery, Spring

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kimberly hotel is always my hotel of choice. Bed was super comy, great staff, room was very clean, staff is superb. I had room delivery and food was excellent. Another great stay & Robinson Mall only 5 minute walk
Stayed 1 night in Feb 2023
Response from Roy on 13 Feb 2023
Hi Jeffrey, Thank you for staying with us and we appreciate your feedback. See you again!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Jan 2023
Response from Roy on 7 Mar 2023
Thank you, Michael! We hope to see you again.

8/10 Good

BEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel! Recommend to stay!
Stayed 1 night in Jan 2023
Response from Roy on 2 Feb 2023
Thank you, Ben! We appreciate your feedback.

6/10 Okay

Ami

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I didn’t like where it was located.
Response from Roy on 26 Jan 2023
Thank you for your time sharing your review with us. We are hoping to see you again.

10/10 Excellent

Jeffery, Spring

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Super clean room & spacious. Comfy bed, fast wifi. Superb staff. My favorite hotel in Manila
Response from Roy on 12 Jan 2023
Thank you, Jeffery! We appreciate your comments and thank you for our feedback. We hope to see you again.

10/10 Excellent

jules

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is excellent! Keep it up! ☺️
Response from Roy on 12 Jan 2023
Hi Jules, Thank you for your feedback and we appreciate your comments.

10/10 Excellent

Vilma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and friendly staff
Response from Roy on 29 Dec 2022
Thank you, Vilma! We appreciate your comments and feedback. Happy New Year!

10/10 Excellent

Vilma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness and the washroom is good super like
Stayed 1 night in Dec 2022
Response from Roy on 29 Dec 2022
Hi Vilma, Thank you for your feedback and we appreciate your comments. Happy New Year!!

10/10 Excellent

JACK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic, just a great experience. We where treated like royalty.
Response from Roy on 20 Dec 2022
Hi Jack, Thank you for the wonderful comment. We appreciate your feedback. See you again!

10/10 Excellent

Douglas

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, great Buffett for breakfast
Stayed 1 night in Nov 2022
Response from Roy on 16 Nov 2022
Thank you, Douglas! We appreciate your comments and feedback. We hope to see you again.

8/10 Good

Zarah

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Kimberly is a nice find to be close to the airport. Their rooms are clean and have good amenities.
Stayed 1 night in Jun 2022
Response from Roy on 8 Nov 2022
Thank you, Zarah! We appreciate your feedback. We hope to see you again.

10/10 Excellent

JI DA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My second home
Stayed for 5days, as usual had a great stay, staff are all polite and courteous, esp Asst Mgr ABBIE DELOS REYES, always there to assist me, thanks for this wonderful experience, keep up the good work! Downside: limited parking space.
Stayed 3 nights in Oct 2022
Response from Roy on 8 Nov 2022
We hope to see you again and thank you for feedback. We appreciate your comments.

10/10 Excellent

daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 4 nights in Oct 2022
Response from Roy on 25 Oct 2022
It's our pleasure, Daniel. Thank you for your feedback.

10/10 Excellent

Ma Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to the place where I needed to go.
Stayed 1 night in Sep 2022
Response from Roy on 2 Oct 2022
Thank you, Ma Theresa! See you again.

4/10 Poor

Gilda

Stayed 2 nights in Sep 2022

10/10 Excellent

Oliver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Roy on 2 Oct 2022
Thank you, Oliver!

10/10 Excellent

Rodenel

Stayed 1 night in Sep 2022
Response from Roy on 21 Sept 2022
Thank you, Rodenel!

10/10 Excellent

Tim

Stayed 2 nights in Sep 2022
Response from Roy on 9 Sept 2022
Hi Tim, Thank you for the high score! We hope to see you again.

10/10 Excellent

Ginalyn

Liked: Cleanliness, staff & service, property conditions & facilities
It’s exceptional. Love it! God bless you all❤️
Stayed 2 nights in Aug 2022
Response from Roy on 25 Aug 2022
Thank you, Ginalyn! We appreciate your feedback.