Bar (on property)

Reviews of Bredbury Hall Hotel

3.5 out of 5
Bredbury Hall Hotel
Osborne Street, 0, Stockport, England

Reviews

7.6

Good

Rating 10 - Excellent. 231 out of 753 reviews" "
Rating 8 - Good. 273 out of 753 reviews" "
Rating 6 - Okay. 133 out of 753 reviews" "
Rating 4 - Poor. 66 out of 753 reviews" "
Rating 2 - Terrible. 50 out of 753 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

andy

Stayed 1 night in May 2023

6/10 Okay

Sushil

Travelled with family, Travelled with pets
Liked: Amenities
Disliked: Staff & service
I didn’t realised that immigrants are staying at that hotel. Kids are wondering around at the car park and playing. Security are all round. I didn’t expect security at the hotel. First when we enter bit worried. But later we are fine inside our room.
Stayed 1 night in Aug 2023

2/10 Terrible

Sarah

Stayed 1 night in Aug 2023

8/10 Good

Pratik

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Emma on 9 Aug 2023
Hi PratikMany thanks for taking the time to review your stay, we appreciate it.Kind RegardsEmma

4/10 Poor

DATA TECH HOLDINGS

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Not what it once was
having stayed here many time pre covid and had some great times, the place is NO LONGER what it was, it is now used to house immigrants. The days of old are gone it is no longer the Bredbury Hall of great repute and known nationally as a great place to stay. Really saddened and disappointed but all good things.........
Stayed 2 nights in Jul 2023

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Arun

Business traveller
Liked: Cleanliness, staff & service
I could sense uncertainty with the staff. Also probably under trained in the house keeping section. All very friendly though…
Stayed 1 night in Jul 2023

10/10 Excellent

Denise

Stayed 1 night in Jul 2023
Response from Emma on 7 Aug 2023
Hi DeniseWe are thrilled that you gave us 10/10, and so pleased that you enjoyed your stay. We hope to see you again soon.Kind RegardsEmma

8/10 Good

mike

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023
Response from Emma on 7 Aug 2023
Hi MikeWe appreciate your 8/10 and hope to see you again at the Hotel soon.Kind RegardsEmma

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
In general everything was as I expected it to be and could not find any faults and would be happy to recommend the place to anyone
Stayed 2 nights in Jun 2023
Response from Emma on 7 Aug 2023
Hi FrancisWe are so pleased that you enjoyed your stay with us, thank you for your lovely comments.Kind RegardsEmma

10/10 Excellent

Lesley

Stayed 2 nights in Jun 2023
Response from Emma on 7 Aug 2023
Hi LesleyMany thanks for taking the time to score the Hotel on your stay, and thrilled that you gave us 10 out of 10. We hope to see you again soon.Kind RegardsEmma

2/10 Terrible

Alan

Business traveller
The mattress was terrible. There are a large number of families who appear to be staying long term. They were using the outdoor facilities of benches and gardens which of course is fine BUT they also had children going up and down the car park on trollies and scooters which was not only dangerous but incredibly noisy. Huge amounts of screaming and crying until10pm. I did complain and hotel staff did persuade them to lower the noise but only for about 10 minutes.
Stayed 1 night in Jun 2023

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service
Very pleasant staff. Dining was good, well stocked breakfast. Some hallways were outdated and in need of re-paint as the doors and woodwork was dinged up quite a bit. Room was stuffy at night, too warm. Stay was late April through first week of May and already too warm in the room. Overall a nice place but for the price, really should give some attention to the hotel hallways and doors. Consider fans in rooms since no AC.
Stayed 13 nights in Apr 2023
Response from Emma on 14 Jun 2023
Hi AndrewWe appreciate you taking time to give feedback for your stay. Receiving honest reviews help us to understand what is working well and what we can work towards improving.Many ThanksEmma

10/10 Excellent

kate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room and staff very helpful and friendly
Stayed 1 night in Jun 2023
Response from Emma on 14 Jun 2023
Hi KateThanks so much for your review, it's great to hear you found the staff friendly and helpful.Kind RegardsEmma

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great family room. Comfortable beds. Decent bathroom.
Stayed 1 night in May 2023
Response from Emma on 14 Jun 2023
Hi JuliaThanks so much for the 10 out of 10, we really appreciate it and so pleased to hear you had a great stay.Kind RegardsEmma

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fantastic hotel
Love this hotel. We stay once a year for the music festival. It’s a really lovely hotel, friendly staff and just around the corner THE best chicken shop! Thank you for a lovely stay
Stayed 1 night in May 2023
Response from Emma on 14 Jun 2023
Hi CraigWe're super pleased to hear how much you enjoy staying at the Hotel. Look forward to seeing you next year!Kind RegardsEmma

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Short stay
Very friendly staff. However room was very hot and the beds were very uncomfortable
Stayed 1 night in May 2023
Response from Emma on 14 Jun 2023
HiThank you for taking the time to review your stay. We're glad you liked our friendly staff, and we've noted your comments regarding the room.Kind RegardsEmma

10/10 Excellent

Clare

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Emma on 14 May 2023
Hi ClaireThank you for taking the time to give us a 10 of 10 award, we really appreciate it. Hope to see you again soon.

10/10 Excellent

Colin

Stayed 1 night in Mar 2023
Response from Mo.ismail on 12 Apr 2023
Hi Colin, A big thank you for your extremely positive feedback, we are so pleased you're enjoying your stay with us.

4/10 Poor

Debbie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean easy to check-in and Friendly staff
Stayed 2 nights in Feb 2023
Response from Mo.ismail on 12 Apr 2023
Hi , A big thank you for your extremely positive feedback, we are so pleased you're enjoying your stay with us.

10/10 Excellent

Martin

Stayed 1 night in Feb 2023
Response from Mo.ismail on 12 Apr 2023
Hi Martin, A big thank you for your extremely positive feedback, we are so pleased you're enjoying your stay with us.

4/10 Poor

Neil

Disliked: Staff & service
Stayed 1 night in Feb 2023

10/10 Excellent

David

Stayed 1 night in Feb 2023

6/10 Okay

John

Business traveller
Liked: Cleanliness, staff & service, room comfort
Visit
Ok
Stayed 1 night in Feb 2023

2/10 Terrible

Josh

Stayed 1 night in Jan 2023

8/10 Good

Alan

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2023

6/10 Okay

Ben

Disliked: Amenities
The room shower cubicle was quite dirty around the screens. The evening room service was a disaster getting the order incorrect and requested myself to pay for the food I did not order. The breakfast lounge was adequate however the volume of staff communication (in a foreign language) was loud and destroyed the ambient atmosphere sadly.
Stayed 1 night in Jan 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid hotel if you want sleep
The room was very noisy there was banging doors and loud noises till nearly 12pm. I think it was very unfair as a paying guest not to be informed, that this hotel was being used to house refugee families, and that there would be security staff in the corridors. It made me feel very uneasy needing to have security staff present. I had a room with a double and a single bed. I slept in the single as the bedding on the double bed, had green pen or a green stain right across the top sheet. The food was good and the staff where helpful but i definitely would not choose to stay here again.
Stayed 1 night in Jan 2023

6/10 Okay

Neill

Business traveller
Liked: Staff & service
Disliked: Room comfort
Toilet was continually leaking water from the cistern. Noisy all night.
Stayed 1 night in Jan 2023
Response from Emma on 19 Jan 2023
Hi NeillThank you for your feedback during your recent stay. We have reported your maintenance to the team.Kind RegardsEmma

8/10 Good

Ben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Emma on 19 Jan 2023
Hi BenThanks for taking the time to fill out the Hotel survey, we appreciate your 8 out of 10Kind RegardsEmma

8/10 Good

Janet E.

Stayed 1 night in Jan 2023
Response from Emma on 12 Jan 2023
Hi JanetWe appreciate your rating of our Hotel. We hope to have the pleasure of welcoming you back soon.Kind RegardsEmma

8/10 Good

antoinette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel, excellent facilities, friendly staff. Second stay here and will definitely visit again. Thank you.
Stayed 1 night in Jan 2023
Response from Emma on 10 Jan 2023
Hi AntoinetteSo pleasing to hear that you enjoyed your. Looking forward to welcoming you back to the Hotel.Kind RegardsEmma

4/10 Poor

Nizor

Travelled with group
Disliked: Staff & service, property conditions & facilities
The hotel is nice but the staff attitude was bad and the food was so bad got wrong order to my room and I asked the waitress to change it because it’s not what I want but they refuse to change it things was so expensive as well I don’t think I will visit this place again
Response from Emma on 10 Jan 2023
Hi NizorThanks for taking the time to leave a review, I'm sorry to hear that you had an issue, we will raise the points you made to the F&B team in order to enhance the customer experience.Kind RegardsEmma

8/10 Good

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Amazing, loved every thing
Stayed 1 night in Dec 2022
Response from Emma on 30 Dec 2022
Hi MohammedReally pleased to hear how much you like our Hotel. I hope we can welcome you back soon.Kind RegardsEmma

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

8/10 Good

Mark

Stayed 1 night in Dec 2022
Response from Emma on 30 Dec 2022
Hi MarkWe really appreciate your score, and glad you enjoyed your stay.Kind RegardsEmma

10/10 Excellent

jeanny

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Staff are very good and the hotel is great except that the shower room gets flooded every time you use it because of the water splash from the shower itself. Nonetheless, great stay!
Stayed 1 night in Dec 2022
Response from Bredbury Reservations on 22 Dec 2022
Hi Jeanny,We are so pleased to hear your stay was a pleasant experience. We are sorry to hear you had some trouble with the shower in your room and we will make sure to rectify this.Many thanks for your review!David

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Emma on 30 Dec 2022
Hi PaulGreat to see you enjoyed you stay. Thanks for the 10 out 10. We hope to see you again soon.Kind RegardsEmma

10/10 Excellent

Aleissandros

Stayed 1 night in Dec 2022
Response from Emma on 14 Dec 2022
We're glad to see you enjoyed your stay. Thank you for the 10 out 10. Hope to see you again soon.

2/10 Terrible

James

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
I have been staying here for nearly 4 years on a monthly basis, it has become a refugee centre and this reflects
Stayed 2 nights in Nov 2022
Response from Emma on 12 Dec 2022
Hi JamesHow nice to hear you are a regular guest at the Hotel.Being in close proximity to Manchester Airport, our guests can be of a cosmopolitan demographic. We hope see you at the Hotel again soon. Kind Regards

8/10 Good

Darran

Stayed 1 night in Nov 2022
Response from Emma on 28 Nov 2022
Glad you enjoyed your stay, Hope to see you again soon.Kind RegardsEmma

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and friendly
Stayed 2 nights in Oct 2022
Response from Daniel on 29 Oct 2022
Good evening David, thank you for leaving such great feedback. We look forward to welcoming you back to Bredbury Hall in the future.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Daniel on 17 Oct 2022
Good morning, thank you for your generous score. We hope that we get the chance to welcome you back in the future.

10/10 Excellent

Darren

Stayed 1 night in Oct 2022
Response from Daniel on 12 Oct 2022
Good morning Darren, thank you for your great score and we look forward to welcoming you back to Bredbury Hall in the future.

8/10 Good

antoinette

Stayed 1 night in Oct 2022
Response from Daniel on 11 Oct 2022
Good afternoon Antoinette, Thank you for your score, we are glad you enjoyed your stay and we look forward to welcoming you back in the future.

8/10 Good

Lisa

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with family and pet. Lovely room. Clean, spacious. Not much in the way of toiletries supplied to last 3 days but I'm sure I could have asked for more. 2 gripes really - no dog poo bins anywhere. Long term residents were rude and noisy with kids playing up and down the corridors noisily. The best part was the staff - all lovely, attentive and very much dog lovers. Made to feel very welcome.
Stayed 3 nights in Sep 2022
Response from Daniel on 30 Sept 2022
Good afternoon Lisa, thank you for your feedback regarding your stay and your kind words about our lovely staff. We will ensure to pass all your comments along to the team and we look forward to welcoming you back in the future.

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great frienly hotel
Such a personable service in a large hotel is hard to find. Well done to the team. Love the dog welcome station.
Stayed 1 night in Sep 2022
Response from Emma on 16 Sept 2022
Hi PhilipWe love to make a fuss of our four legged friends and their owners too. Hope to see you again soon.Kind RegardsEmma

10/10 Excellent

William

Stayed 1 night in Sep 2022
Response from Emma on 16 Sept 2022
Hi WilliamMany Thanks for the 10 out 10, hope to see you again soon.Kind RegardsEmma

10/10 Excellent

graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 nights workinb away
Very freindly staff excellent size room only one minor distraction lits of kids running around yhe hotel
Stayed 1 night in Aug 2022
Response from Emma on 16 Sept 2022
Hi Graham, Thanks for taking the time to leave a review, we're glad you enjoyed your stay, and giving us 10 out of 10.Kind RegardsEmma