Outdoor pool, pool loungers

Reviews of Holiday Inn Resort Kandooma Maldives, an IHG Hotel

4.5 out of 5
Holiday Inn Resort Kandooma Maldives, an IHG Hotel
Kandooma Fushi, South Male Atoll, Kandooma

Reviews

8.8

Excellent

Rating 10 - Excellent. 141 out of 255 reviews" "
Rating 8 - Good. 88 out of 255 reviews" "
Rating 6 - Okay. 17 out of 255 reviews" "
Rating 4 - Poor. 4 out of 255 reviews" "
Rating 2 - Terrible. 5 out of 255 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vaclav

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, from the warm welcome to last farewell everything was smooth and highly enjoyable. We loved the fact the whole island is set in lush greenery and i feels very private despite full occupancy. Staff is extremely friendly and helpfull. We stayed on half board basis and there was always something to choose from. I am sure there are better resorts for snorkeling but if you you are patient you find some good marine life as well (we did snorkel on the surf beach behind the reception) which we later discovered we were not supposed to do but it was the best. One thing I’d consider a downside is the restrictions that may feel ovewhelming, like the kids club that only allows playstation for kids only between noon and 2pm, swimming pool opened only till 6pm and the use or only certain beaches for snorkeling.
Stayed 7 nights in Feb 2024
Response from Holiday Inn Resort Kandooma Maldives on 19 Feb 2024
Dear Mr. Vaclav,Thank you immensely for choosing our beautiful resort for your recent getaway. We are thrilled to hear that your experience with us, from the warm welcome to the final farewell, was smooth and highly enjoyable. Your appreciation of our lush greenery and the sense of privacy it provides despite full occupancy warms our hearts.Our team takes great pride in providing exceptional service, and your kind words about their friendliness and helpfulness are appreciated. Regarding your snorkelling adventure, while we are glad you found some marine life to enjoy, we must emphasize that certain beaches have restrictions for safety reasons. Your safety is paramount to us, and we appreciate your understanding.As for the pool timing until 6:00 PM, this is essential for treatment and clearing purposes to ensure a clean and safe environment for all our guests to enjoy. We apologize if this caused any inconvenience.Regarding the restrictions you mentioned, such as the timing for the kids club activities, we will review these policies to see if there are ways to enhance the guest experience while maintaining safety and quality standards.Once again, thank you for your valuable feedback, and we eagerly anticipate the opportunity to welcome you back soon for another memorable stay.

10/10 Excellent

Wignarajasingham

Liked: Cleanliness, staff & service, property conditions & facilities
Ver nice, and beautifull
Stayed 2 nights in Feb 2024
Response from Holiday Inn Resort Kandooma Maldives on 13 Feb 2024
Dear Nalliah,Thank you for choosing Holiday Inn Resort Kandooma for your vacation in the Maldives. We appreciate your time and thank you for your feedback, and we hope you had a relaxed and memorable stay with us.

6/10 Okay

Jessica

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The food was good and rooms nice and clean (if you got what you expected), however the resort is not what it is being advertised as, this more of a super expencive Hotel and not a reasonable Resort (under staffed, 1 pool not 2, No "waterslide" and so on...) No issues paying for what we get, but not getting what you payed for is so disappointing. Kinda false advertising. I suggest asking for a map prior to booking.
Stayed 5 nights in Dec 2023
Response from Holiday Inn Resort Kandooma Maldives on 12 Jan 2024
Dear Ms. Hilling,Thank you for your recent review. We are delighted you enjoyed the food and found the rooms clean. Your feedback about the resort not meeting your expectations is concerning, and we sincerely apologize for any discrepancies. We take such matters seriously and would like to address your concerns directly. Your insights will help us improve and ensure a more accurate representation of the resort in the future.We appreciate your candor and hope to make things right.Best regards,Holiday Inn Resort Kandooma Maldives

10/10 Excellent

Abhishek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good. Vegetarian dinner menu is lacking.
Stayed 4 nights in Dec 2023
Response from Holiday Inn Resort Kandooma Maldives on 13 Dec 2023
Dear Abhishek,Thank you for choosing Holiday Inn Resort Kandooma Maldives for your recent stay. We're thrilled to hear that, overall, your experience was enjoyable. Your feedback about the vegetarian dinner menu is valuable, and we appreciate your input. Rest assured, we'll review and enhance our offerings. We're committed to continuously improving our services, and we hope to welcome you back soon to provide an even more delightful experience.Warm regards,Holiday Inn Resort Kandooma Maldives

8/10 Good

AMY

Liked: Cleanliness, staff & service, property conditions & facilities
It’s all good but only one thing that is we paid a lot for food and taste is not good. Should have a better taste for food.
Stayed 3 nights in Sep 2023
Response from Holiday Inn Resort Kandooma Maldives on 13 Dec 2023
Dear Amy,Thank you for sharing your feedback on your recent stay. We appreciate your positive comments and take your feedback about the food seriously. Rest assured, we're committed to enhancing our culinary offerings. Warm regards,Holiday Inn Resort Kandooma Maldives

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2023
Response from Holiday Inn Resort Kandooma on 18 Sept 2023
Dear Julie,Thank you for choosing Holiday Inn Resort Kandooma Maldives for your stay. We hope you had a pleasant and memorable experience with us. We look forward to the opportunity of welcoming you back in the future.Best regards,

8/10 Good

Jason, Waialua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nice, food was good, but expensive and the staff very helpful and friendly, overall the resort was good. The things i did not like was to surf you need to book through the perfect wave travel which doubles the price of the room. To be fair the team at perfect wave at the resort did a good job and put on nice surf trips. But for value for money stay at the neighoring island, quarter the cost and organize your own surf trips, specially if theres a few of you surfing
Stayed 2 nights in Sep 2023
Response from Holiday Inn Resort Kandooma on 18 Sept 2023
Dear Jason,Thank you for choosing to stay at Holiday Inn Resort Kandooma Maldives, and for taking the time to share your feedback with us. We are delighted to hear that you found the resort to be nice with good food and a friendly and helpful staff. Your kind words mean a lot to us.We appreciate your input regarding the surfing arrangements. We understand your concern about the cost associated with booking through Perfect Wave Travel. We do partner with them to provide a convenient option for our guests. We will certainly take this into consideration as we continually strive to enhance our offerings and provide better value for our guests.Once again, thank you for your valuable feedback, and we hope to welcome you back to Holiday Inn Resort Kandooma Maldives for another enjoyable stay in the future.Best regards,

4/10 Poor

Naida

Disliked: Amenities
Bugs in overwater villas, windows that didn’t properly close. Not enough activities
Stayed 4 nights in Aug 2023
Response from Holiday Inn Resort Kandooma on 22 Aug 2023
Dear Ms Naida,We apologise for the inconvenience you faced with bugs in the overwater villas and the windows not closing properly. Your feedback is valuable, and we're taking steps to address these issues. We appreciate your input and hope to provide an improved experience on your next visit. Thank you.

10/10 Excellent

Eira Ann

Stayed 5 nights in Jul 2023
Response from Holiday Inn Resort Kandooma Maldives on 3 Aug 2023
Dear Ann,Thank you so much for your 5 star rating of your recent stay with us.We hope you had a memorable stay. Best Regards,

8/10 Good

FUMIKIYO

Stayed 4 nights in Jun 2023
Response from Holiday Inn Resort Kandooma Maldives on 3 Aug 2023
Dear Mr Ikeda,Thank you so much for rating your recent stay with us.We hope you had a memorable stay. Best Regards,

10/10 Excellent

Elie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were really helpful and service was top notch. For budgeting purposes, guests should read the fine print of fees such as transfer fees, applicable taxes, additional guests fees, etc. Overall, we had a blast and will go back.
Stayed 3 nights in Jun 2023
Response from Holiday Inn Resort Kandooma Maldives on 3 Aug 2023
Dear Mr Habimana,Thank you for your wonderful feedback about your recent stay at Holiday Inn Resort Kandooma Maldives! We are delighted that you had a great time at our resort and that we could contribute to making your vacation special. Your positive feedback motivates us to continue striving for excellence in providing the best possible experience for all our guests. Thank you once again for choosing to stay with us at Holiday Inn Resort Kandooma Maldives. We truly value your patronage and hope to have the pleasure of welcoming you back for another fantastic stay in the future. Best Regards,

10/10 Excellent

Chigaya

Stayed 3 nights in Apr 2023
Response from Holiday Inn Resort Kandooma on 22 Aug 2023
Thank you for choosing Holiday Inn Resort Kandooma for your vacation in the Maldives, and thank you for rating your stay with us.

10/10 Excellent

Mathieu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food, snorkeling adventures and very spacious rooms for families.
Stayed 6 nights in Apr 2023
Response from Holiday Inn Resort Kandooma Maldives on 1 May 2023
Dear Mr Rae,Thank you for choosing Holiday Inn Resort Kandooma for your family vacation in the Maldives and the fantastic feedback on your experience. We are delighted to hear that you enjoyed your stay and the facilities available to our guests. We hope the whole family had a relaxing and memorable stay, and we look forward to welcoming you back to Holiday Inn Resort Kandooma Maldives very soon.Best RegardsHoliday Inn Resort Kandooma Maldives

10/10 Excellent

Sarah

Stayed 3 nights in Apr 2023
Response from Holiday Inn Resort Kandooma Maldives on 1 May 2023
Dear Ms Sara,Thank you for choosing Holiday Inn Resort Kandooma for your vacation in the Maldives, and thank you for rating your stay with us.

10/10 Excellent

Pratima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2023
Response from Holiday Inn Resort Kandooma Maldives on 15 May 2023
Dear Pratima,Thank you so much for your 5 star rating of your recent stay with us.

2/10 Terrible

ying

Stayed 6 nights in Apr 2023
Response from Holiday Inn Resort Kandooma Maldives on 15 May 2023
Dear Ying,Please share with us your concerns and feedback behind your stay rating with us, in order for us to address the shortcomings.

8/10 Good

Adwaita Govind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice week speant at holiday inn
helpful staff. nice property.. we went diving and it was fun. stayed on the beach bungalows and water villas for 5 nights.. thank you to the holiday inn - IHG staff
Stayed 5 nights in Feb 2023
Response from Kevin on 22 Feb 2023
Dear Mr Govind,Thank you for your lovely feedback, and we are delighted to know that you had a wonderful stay with us.Best regards,Kevin

8/10 Good

Brigitta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at Maldives and we loved it. The ocean is magical. The staff (exept the sport center) was unique with kindness and care. Only would suggest some refurbishment on any plain wood as the railing or floor ect. . But overall we completely recharged ourself and felt very happy to be there.
Stayed 8 nights in Feb 2023
Response from Holiday Inn Resort Kandooma Maldives on 15 Feb 2023
Dear Ms Kerekes,Thank you so much for your review of your recent stay with us. We hope you had a memorable stay with us and thank you for your feedback.

10/10 Excellent

Chwee Seng Benedict

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time at this resort. No doubt, memories of our stay would always be cherished. Made possible by the sheer beauty of the island, the amenities and the very responsive, attentive and friendly staff
Stayed 3 nights in Feb 2023
Response from Holiday Inn Resort Kandooma Maldives on 15 Feb 2023
Dear Mr Tan,Thank you for choosing Holiday Inn Resort Kandooma for your vacation in the Maldives. We appreciate your time and thank you for sharing your experience, and we hope you had a memorable stay with us and are pleased to hear that our team was able to delight you during your visit.We aim to provide an exceptional & memorable one-island, one-resort experience, as experienced by the many guests who have stayed with us and loved the Resort.Thank you again, and we hope to welcome you back to Holiday Inn Resort Kandooma Maldives soon.

8/10 Good

Dibyendu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Jan 2023
Response from Beth on 28 Jan 2023
Dear Mr Dibyendu,Thank you for your valuable feedback, and we hope you had a wonderful stay with us.Best regards,Beth

10/10 Excellent

sameh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice. Everything went perfect. However on the other side some hotel extrusions where expensive compared to other local islands.
Response from Beth on 17 Jan 2023
Dear Mr Sameh,Thank you for your positive feedback and we are delighted to know that you had a wonderful stay with us.Best regards,Beth

10/10 Excellent

Bari

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and the staff are very friendly
Response from Beth on 8 Jan 2023
Dear Mr Bari,Thank you for your kind feedback, and we are delighted to know that you had a great stay with us.Best regards,Beth

10/10 Excellent

YUANPING

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax!
Response from Kevin on 6 Jan 2023
Dear Mr Yuangping,Thank you for your lovely feedback, and we are delighted that you had a wonderful stay with us.Please feel free to reach out to us if we may be of any further assistance.Best regards,Kevin

10/10 Excellent

Randy, Laguna nigul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
highly recommend
Stayed 4 nights in Nov 2022
Response from Holiday Inn Resort Kandooma Maldives on 28 Nov 2022
Dear Mr Randy,Thank you so much for your review of your recent stay with us.We hope you had a memorable stay with us and thank you for your feedback.

10/10 Excellent

Sellammai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great holiday in Maldives. We were well taken care of by the staff and would like to thank all of them, especially Rateesh (Supervisor), Boopathy and Gothoo who did everything to make our stay a memorable one and enjoyable one. Breakfast - lots of choice even if vegetarian, Asian/European. The snorkeling is amazing and there is a chance to see lots of sea life including stingrays! Overall couldn't ask for better...
Stayed 6 nights in Oct 2022
Response from Holiday Inn Resort Kandooma Maldives on 8 Nov 2022
Dear Sellammai,Thank you for choosing Holiday Inn Resort Kandooma for you vacation in the Maldives and the fantastic feedback on your experience. We are delighted to hear that our team was able to delight you during your stay and thank you for your feedback. Our aim is to provide and exceptional & memorable, one island, one resort experience, as experienced by the many guests that have stayed with us and who have loved the Resort.We look forwards to welcoming you back soon.Best Regards,Holiday Inn Resort Kandooma Maldives

10/10 Excellent

Nihan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022
Response from Holiday Inn Resort Kandooma on 18 Sept 2023
Dear Nihan,Thank you for choosing Holiday Inn Resort Kandooma Maldives for your stay. We hope you had a pleasant and memorable experience with us and we look forward to the opportunity of welcoming you back in the future.Best regards,

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love your entire service and staff the diving instructor Nihane was the best I love his patient and dedication. This is my best vacation and I am looking forward to part 2. The room was clean for all my stay. The staff was so helpful and really went the extra mile. Thanks
Stayed 6 nights in Jun 2022
Response from Holiday Inn Resort Kandooma Maldives on 4 Jul 2022
Thank you so much for your review of your recent stay with us. We hope you had a memorable stay and are delighted to hear that our team was able to delight you during your visit; thank you for your feedback. We aim to provide an exceptional & memorable, one island, one resort experience, as experienced by the many guests who have stayed with us and loved the Resort. Thank you once more, and we hope to have the pleasure of welcoming you back to Holiday Inn Resort Kandooma Maldives very soon.

8/10 Good

Khair

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
very friendly staff, but the hotel has very limited facilities and activities
Stayed 4 nights in Apr 2022
Response from Holiday Inn Resort Kandooma Maldives on 9 May 2022
Dear Khair, Thank you so much for your review of your recent stay with us. We hope you had a memorable stay with us and thank you for your feedback. Our aim is to provide an exceptional & memorable, one island, one resort experience, as experienced by the many guests that have stayed with us and who have loved the Resort. Thank you once more and we hope to have the pleasure of welcoming you back to Holiday Inn Resort Kandooma Maldives very soon. Best Regards, Holiday Inn Resort Kandooma Maldives

10/10 Excellent

HAIMING

Stayed 4 nights in May 2022
Response from Holiday Inn Resort Kandooma Maldives on 9 May 2022
Dear Haiming, Thank you so much for your review of your recent stay with us. We hope you had a memorable stay with us and thank you for your feedback. Thank you once more and we hope to have the pleasure of welcoming you back to Holiday Inn Resort Kandooma Maldives very soon. Best Regards Holiday Inn Resort Kandooma Maldives

10/10 Excellent

Smithin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service for a wonderful island stay!
Thanks to Joby, Ratheesh, Alka and all other staff who made our stay a memorable one! Wonderful property with beautiful marine life around it.
Stayed 3 nights in Aug 2021
Response from Holiday Inn Resort Kandooma Maldives on 6 Sept 2021
Dear Smithin, Thank you so much for your review of your recent stay with us. My team and I were so happy to see that we exceeded your expectations and you had a wonderful time with us. Thank you once more and we hope to have the pleasure of welcoming you back to Holiday Inn Resort Kandooma Maldives very soon. Best Regards Holiday Inn Resort Kandooma Maldives

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing family holiday
We had an absolutely amazing time and wouldn’t hesitate going back. The staff are phenomenal and couldn’t be more helpful or friendly. Our 4 year old had a great time in the kids club and playing in the pool. We really couldn’t fault this resort at all.
Stayed 17 nights in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is nicely maintained property against all odds in middle of ocean
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boring at rainy day . The hotel should arrange some entertainment there. Everything is expensive there especially the transport and no choice for other option . However the Food from ‘The Kitchen’ and service is excellent and don’t miss it.
Stayed 3 nights in Nov 2019

6/10 Okay

Richard

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 6 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff are exceptionally kind and helpful. The resort has lovely beaches and adequate water activities to keep you entertained. The snorkeling was amazing! The prices for food and drinks should just be inclusive of taxes and service charges rather than the ++ format they use. All deck areas should be thoroughly cleaned as there were a few roaches and lots of ants crawling around in the evenings. The location in the south atoll is also good. They are very well equipped for boat safety.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2019

10/10 Excellent

Sriram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

8/10 Good

Sumit

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Fun resort holiday with family
Beautiful property, all that one can ask for - activities, location, food options, gorgeous rooms. We enjoyed our 3 day stay with family and it made for a memorable trip. We had one issue however, one of our rooms had a lot of termites crawling all over after a rain shower hit the island. The reception guys informed us that this happens sometimes, although I found it unacceptable for a five star resort room to have termites! In all fairness, they management readily offered a room change and made it happen promptly as well. Thankfully the new room had no termites (or the treatment was done before we moved in). Overall, a recommended stay option.
Stayed 3 nights in Oct 2019

10/10 Excellent

Yulieharti, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean overwater villa room and excellent service from all the staffs. Really love the resort.
Stayed 4 nights in Sep 2019

10/10 Excellent

Mag

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is excellent except Our room got cockroaches and termites problems. Housekeeping handle it quick but still can’t solve the problems.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazingly helpful. Best staff I've seen in a long while. Location of villa was perfect (#47) - thanks. Quiet, relaxing, and beautiful.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big and clean.....................................
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Property! We really enjoyed our stay. All the arrangements from transfers to everything was fairly in place. Thanks Kandooma.
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 6 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfect property for families with toddlers or young children. The children's play area is a blessing for all parents who are wondering how to keep their little ones engaged. I would definitely recommend it. One area of improvement would be the lack of customer services that some of the staff seem to have. I don't think it is very obvious, but some staff can use some upskilling. PS: If they could get bicycles for the guests to use on the island that would be magic.
Stayed 5 nights in May 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very helpful stuff. No beach umbrellas, that a minus. Evening entertainment could be better. Good overall.
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the overwater villa, worth the experience.. with
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 amazing m, loved everything. Water sports, activities, beaches.
Stayed 3 nights in Apr 2019