Me & my wife booked the Penthouse Suite for 1 week and upon arrival at the airport, used the free transfer service from the airport to the hotel. When we got to the Place, we were greeted & Treated very nicely by the staff (who remained very friendly & Helpful throughout the whole stay). The place was very beautiful with amazingly nice views of the surrounding area (all 360 Degrees). There isn't much places around the hotel to go as it is somewhat isolated, which in this case helped in creating a relaxing feel of a getaway. Free WIFI helped us connect back to people at home when we needed it. We had a bit of an issue due to the severe storm that occurred on one day.The staff were very helpful and understanding to us and helped us by upgrading us to a more appropriate location, where we finished off our stay (it was the family villa, which is extremely nice, Would recommend to everyone). There is a free shuttle service from The luxury resort to the Chaweng beach based sister hotel, which proved to be very useful to us. All in all, a very beautiful hotel with very lovely staff personalities (you will be guaranteed to remember one in particular, as she was very bubbly in her personality)
Beautiful hotel tucked away high in the hills.
Rooms were lovely with breathtaking views.
Incredible infinity pool.
Staff were so friendly and couldn't do enough to help us.
Only 5 mins drive from Fishermans Village and 20 mins from Chaweng Beach.
You need to hire a car or motorbike. But its cheap and the hotel organises everything.
"Best family vacation ever, will definitely return"
We stayed at Infinity for six nights and all we can say is WOW. We reserved a 2-bedroom duplex and were upgraded to a 2-bedroom imperial suite upon checkin. The suite is spacious with a huge living room, separate kitchen/dining area, a private lap pool and an stunning, unobstructed 180-degree sea view from both master bedroom and the living room.
Most importantly, all the hotel staff in this boutique hotel are well trained and really attended to our needs. Everyone knows our first names before the end of the first day. The front desk manager Aum was extremely friendly and took care of all our asks like private car arrangement, tour reservation, extra beach chair, etc. The restaurant staff went extra mile to make a number of dishes not in the menu and deliveredthem to our room. Hotel General Manager John also greeted us whenever we met in lobby or hotel garden and always asked if we have any special requests.
Infinity really makes our vacation perfect. We have been to over 30 countries and stayed at many five star hotels around the world. Infinity Residence and Resort surely comes at the very top. We will definitely recommend this hotel to our friends and we cannot wait to come back again :-)
Was a great place to stay for a relaxing few days, quiet and removed from the more hectic areas around Chaweng. Best for couples or families who want a more romantic or quieter place to stay. Staff very helpful just have to watch the taxis overcharging to get back.
Food was fantastic
I stayed here for 4 nights and I was very pleasantly surprised. The rooms were spacious and clean. The resort itself was very green and only a short walk to breakfast by the pool. My only negative is that the wall was a bit thin with the room next door so could here our neighbours' conversations. Staff are very helpful although their English isn't great. Buffet breakfast was excellent. Highly recommended.