Double Room, Jetted Tub | Egyptian cotton sheets, Select Comfort beds, soundproofing
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Reviews of Hostal Santo Domingo

3 out of 5
Hostal Santo Domingo
Calle de la Luna, 6, Madrid, Madrid

Reviews

8.4

Very good

Rating 10 - Excellent. 127 out of 298 reviews" "
Rating 8 - Good. 126 out of 298 reviews" "
Rating 6 - Okay. 30 out of 298 reviews" "
Rating 4 - Poor. 7 out of 298 reviews" "
Rating 2 - Terrible. 8 out of 298 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Stephanie

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It’s in a very convenient place, that being said, make sure you are deaf because you can hear everything going outside your room, the shower it’s not made for claustrophobic people. I definitely wouldn’t go back, but it was very good located and very clean I must say!
Stayed 2 nights in Mar 2024

10/10 Excellent

John, Keighley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay. Great staff and with all the essentials for a city break. Within easy walking distance of many of Madrid’s major sights, shopping and dining. Would highly recommend.
Stayed 4 nights in Mar 2024

2/10 Terrible

Phi

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I was given had no ventilation and a lot of black mold all over the bathroom. The smell permeated into the bed room. The air conditioning blew stale air that smelled rotten
Stayed 2 nights in Feb 2024
Response from Juan Fernandez on 27 Feb 2024
Thanks for sharing your feedback. We are sorry the room did not please you. We are investigating the cause of the black mold, it surely is external to the hotel. We hope to welcome you next in better conditions. Kind regards

8/10 Good

hing kar

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very convenient,clean and classic,people very nice and helpful.
Stayed 3 nights in Oct 2023

10/10 Excellent

earl

Great place in great location
Recommend. Im a 60+ year old and found this, my forst hostel experience to be positive. It was quiet...the staff was super friendly....
Stayed 2 nights in Sep 2023

8/10 Good

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, great little hotel
Great location, nice little hotel, met all my needs perfectly. Quiet room. And cant be beaten for the price!
Stayed 3 nights in Aug 2023

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay again
For a hostel in the middle of it all in Madrid, it exceeded my expectations. My room was a little dated in its decor, including the halogen heat lamps used for general lighting (please change for LED bulbs). But, the room was clean, the bed was comfortable and the shower had great water pressure. Overall, the building was safe, secure and quiet with great and close access to public transit and very walkable to many tourist hotspot’s.
Stayed 3 nights in Jul 2023

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Poor, not worth half the price, but good location
Not clean enough: pieces of hair here and there, room was a bit worn down. Nice small bathroom, but awkward hypermodern shower system difficult to operate with too many handles! They could give a bit more soap. Room had an interior window only. Sound isolation was quite good, the bed was comfortable and wide enough. Friendly receptionist and friendly cleaning lady. Very nice. Within the accommodation facility you have to climb awkward narrow stairs. One wrong step and you can fall. This is uncomfortable with a large luggage. The photos show a much nicer image of the place. In reality it's a bit worn-down and not clean enough. This room was around 80 EUR, but is worth less than 40 EUR considering all aspects. Still, it was the best option for me due to the good location near the Callao metro station. If you really need a place to stay in the centre of Madrid and you can spend 80 EUR per night, it is for you. Compared to other similar hostals in the area, yes it is worth. Madrid is very expensive. But considering the value for money - it is not worth.
Stayed 2 nights in Apr 2023

10/10 Excellent

Laszlo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Adequate stay
Good location near all the shops, transportation and restaurants. Hotel not easy to find as sign not very visible and lots of hotels around. Shower very tiny and I had to squeeze through the shower door to get in and not enough spare to move in the shower. My room had a view of the walls of the other apartments.
Stayed 4 nights in Oct 2022

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Decent stay in center of Madrid
Great location right in the center of Madrid. We were able to drop off our luggage before check-in, which was great. The bedroom was spacious and clean. The only negative was our shower. The floor had wooden slats on it which looked very dirty. The floor of the shower underneath the wood was also very visibly dirty and the corners of the shower floor and wall tiles in the shower looked like they hadn’t been really properly cleaned in a while. The shower drain was clogged with other people’s hair upon our arrival. Even though we cleaned it out ourselves, the shower struggled to drain and we would shower in a giant puddle of water which then took 5-10 minutes to drain after finishing. For a 2 night stay, it sufficed as a resting place with excellent location.
Stayed 2 nights in Sep 2022

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly place
Centrally located close to Callao metro station. Hostal in an older building on second floor. Friendly welcome, comfortable small room and bathroom.
Stayed 3 nights in May 2022

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here again
Friendly, helpful staff. Stayed here before and will stay again.
Stayed 1 night in Dec 2021

8/10 Good

Cherry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Best Budget hotel
Great location with variety of dinner choices. Very close to Gran Via, shopping, dining and entertaining district. Small room but functional with very tight space showers. It’s kind of quiet.
Stayed 2 nights in Dec 2019

10/10 Excellent

Aarthi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
The location was really good (near metro and train station). -s: I found having an open bathroom a tad strange and there was only 1 charging spot (which you could only use by removing the table lamp). Tad tiny. +s: 24 hours reception with staff who spoke English - very unusual for Spain. In retrospect, I wish I had booked all my nights here. Clean room (far better than most hostels), hair dryer and an excellent shower. Refrigerator and good kitchen. Friendly, helpful staff (who unlike at other hostels could provide all the information in English). Excellent location right by the Callou metro stop, one stop from Sol train station and super easy to find (without going through many winding streets which is important when you are a tourist and arriving at odd hours.) Bars, restaurants are around, and close to the Madrid Flamenco Theater. Opposite the police station and so, safe too. After staying here and at other Lonely Planet reviewed hotels in Madrid, I would rate this far higher than the LP reviewed ones.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Area was perfect we liked the old style of the building. Staff very helpful and polite.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Location was unique . Room was very clean Toilet was very small
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly great
The room was better than expected: very clean, spacious enough and uncramped (basic single room), the shower was really nice and modern, the air conditioning was very effective and controllable, and the en-suite being semi-open was fine. It turned out to be better than I thought it might be based on the pictures I’d seen (perhaps they weren’t the best pictures). Couldn’t have expected more for the price. Location great. Staff very friendly and willing to help with where to go in Madrid. I really would stay again.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here! The hostal is in a great neighborhood, the staff are wonderful and super friendly, and it was perfect for my needs.
Stayed 4 nights in Aug 2019

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again!
Very clean and nice people. Would stay here again.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Ok for a short stay
The place was very small unclean and functional. Good for a very short stay. It was well located near Madrid's center, shopping and entertainment
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Stayed 3 nights in May 2019

8/10 Good

Laura, Santa Fe, us

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great little hotel in a very central and convenient location. The entrance is very unassuming but once you’re inside, the hotel is clean and welcoming. Rooms are on the small side but have all the basic conveniences. The staff was especially helpful and friendly, letting us check in early when we arrived exhausted from a long flight. Overall, a nice, basic small hotel in an excellent location, walking distance from cafes and attractions.
Stayed 4 nights in Feb 2019

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff and very helpful
Great simple room with all that was needed at an excellent rate. The staff were wonderful and very helpful. Would certainly stay here again if I needed a single room in Madrid.
Stayed 2 nights in Feb 2019

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location clean but if you want bathroom privacy it’s one of those ones with a toilet with no door- at least the single bed room- FYI
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room. Helpful staff and great area.
Stayed 1 night in Sep 2018

10/10 Excellent

John, New mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of charm ... great bargain for the price .. highly recommend
Stayed 1 night in Sep 2018

6/10 Okay

Jose, Medellin

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Just for sleep, and not su much, roomas a very little, and you feel like in a prison cell
Stayed 1 night in Sep 2018

8/10 Good

Jon, San Gabriel Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Accessible to all major tourist attractions in Madrid and to public transport.
Stayed 13 nights in Aug 2018

6/10 Okay

James, Surrey, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not too bad considering the price
The room was a good size and the air con was very quiet. Staff were very friendly. The balcony had an air con unit on it which took up almost the entire balcony. There was building work on the ground floor so noise in the mornings and lots of bags of what I think was plaster at the entrance making it very dusty as well.
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, well-priced hotel. Would recommend.
Small rooms but a great price! Entire hotel was extremely clean (inside the rooms and common areas). Well positioned to Gran Via.
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to town centre
my hotel experience was fine but I cant be bothered to fill out big surveys like this.
Stayed 5 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Levente, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff and great location
Staff was super helpful and organized, location is very good as one doesn't get the noise from the Gran Via but it is seconds away from it. On arrival there is doorbell marked with the hotel name on the right of the door, but once checked in, the keys then allow access through all the doors. Walking distance (few minutes) to Gran Via and Santo Domingo metro stations, so it is easy to connect with several underground lines. Many cafes around it, and of course Gran Via shopping is couple of minutes down a side-street.
Stayed 3 nights in May 2018

8/10 Good

Davie, Montreal

Liked: Cleanliness, staff & service
Disliked: Room comfort
Convenient location, quiet rooms
Set conveniently in Malasana neighborhood near hundreds of restaurants and cafes. The rooms are small and a somewhat dark ---but very clean and an ok price. Room was quiet at night and staff friendly. There is a small elevator. Coffee and snack machine in the lobby.
Stayed 4 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2017

6/10 Okay

AYESHA

Liked: Staff & service
Efficient
Great vibrant central location Clean and functional space given the price Friendly and helpful staff Comfy bed Great shower! (Better ventilation though would be good to extract the faint bathroom smell as it's a tight and semi enclosed space)

8/10 Good

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is courteous, rooms are unassuming but very clean and well taken care of

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Generally my expectation was higher than what it is in reality.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hostal Personnel is excellent

10/10 Excellent

Bhavana, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Stayed here for two days - staff is helpful, hostel is secure. The internet was not very good, but they have two computers upstairs that are connected.

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

souhail, UAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel , near city canter
Great location .................................................................................................................

10/10 Excellent

Sin Han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
This hotel is in a great location! A very short walk from the nearest metro station, close enough to all the main sights yet not on the Main Street so it's quite at night and you can actually get some sleep! It's situated in a little square with a small bar in the middle. The room was small yet had everything we needed. It was spotlessly clean! Baba on reception was so welcoming and knowledgable about the area! Thanks guys for a enjoyable stay. I will stay here again!

10/10 Excellent

Rachel, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and centrally located
Clean, comfortable accommodation right in the centre of Madrid and close to the metro. The staff were very helpful.