All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Hello Paul,We are glad that we met your expectations. Thank you for the great review! Is there anything we can so to exceed them for next time? We would love to make your next stay even better.
10/10 Excellent
Moses
14 Feb 2024
Beautiful
Moses
Stayed 1 night in Jan 2024
Response from Ariana D. on 12 Mar 2024
Hello Moses,Thank you for the review. Our team takes great care to keep our property beautiful and we are so glad you noticed! We hope to see you again soon.
Very clean and the front desk staff was very friendly. Pool and hot tub was very nice as well. Would definitely stay again.
Amy
Stayed 1 night in Feb 2024
Response from Ariana D. on 12 Mar 2024
Dear Amy,Thank you so much for taking the time to give us a review. Your comments about our hotel were greatly appreciated by my team.We are looking forward to your next stay with us!
Very nice staff, great breakfast and a nice pool. Will stay there again.
Maureen
Stayed 1 night in Feb 2024
Response from Ariana D. on 12 Mar 2024
Hello Maureen,We are so happy that you enjoyed your stay and had the chance to experience our great amenities!Thank you for taking time out of your day to submit a review and we hope to see you soon!
We had a clean rather quiet room on 4th floor. We slept pretty well and had a good breakfast. When we left, the girl at the desk told us to have a good day.
Richard and Linda
Stayed 1 night in Nov 2023
Response from Ariana on 5 Jan 2024
Thank you for the kind words. We hope to see you next time you are in the Madison area.
My pillows were moldy and i didnt notice until check out. I strip the bed for housekeepers and this time I went to take the pillow cases off and it was disgusting. I cant believe i slept on and breathed that in for TWO nights.
Andrea
Stayed 2 nights in Nov 2023
Response from Salome on 7 Nov 2023
Thank you for taking the time to review after recent stay at the Hampton Inn Madison East.As we pride ourselves on delivering an enjoyable stay, unfortunately this time we have fallen short of our goal. Please accept my sincere apology for this issue. The general manager will be reaching out to you shortly to see what we can do to make it up to you.
10/10 Excellent
Deandre
3 Nov 2023
Deandre
Stayed 2 nights in Nov 2023
Response from Ariana on 5 Jan 2024
Thank you Deandre! We are glad you had a great stay!
Thank you for taking the time to complete our survey regarding your recent visit at the Hampton Inn Madison East.We appreciate the great review--it means a lot to us that you had a great experience! Our Team Members really strive to provide exceptional service, and they will be thrilled to see this feedback.Thank you for staying with us and we look forward to seeing you again.
I had been the manager at this hotel back in the 1990's. The new ownership did a great job on a fresh inviting location. Beds were super comfortable, supplies in the bathroom were more than expected as well. The breakfast bar had a number of warm items to choose from along with coffees and teas. Parking lot was clean and you would feel safe walking around you lot in the evening. TV channel choices were also excellent.
This is my “go to” hotel in Madison WI. Convenient to the interstate. In a quiet neighborhood on the east side of the city.
Friendly and helpful staff.
When I arrived the attendant was not at the desk. However, the sign said to use the house phone to call if I needed assistance. I called and Sammy answered. She greeted me warmly and shared that she would be down to help me in a couple minutes. About one minute later, Sammy arrived at the desk and warmly greeted me and promptly took care of checking me in. Thank you for GREAT customer service Sammy!