Desk, laptop workspace, iron/ironing board, free WiFi

Reviews of Hampton Inn Los Angeles Airport, CA

2.5 out of 5
Hampton Inn Los Angeles Airport, CA
10300 S La Cienega Blvd, Inglewood, CA

Reviews

7.8

Good

Rating 10 - Excellent. 11 out of 22 reviews" "
Rating 8 - Good. 3 out of 22 reviews" "
Rating 6 - Okay. 4 out of 22 reviews" "
Rating 4 - Poor. 2 out of 22 reviews" "
Rating 2 - Terrible. 2 out of 22 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Laura

Travelled with partner
Disliked: Staff & service, property conditions & facilities
It's less than basic, but this will do if you are looking for something close to LAX. Also, expired yogurt and brown bananas are just a glimpse of how awful their breakfast is.
Stayed 1 night in Mar 2024

10/10 Excellent

Antionette

Liked: Cleanliness, staff & service, property conditions & facilities
Love it there I’m have to come back 😍😍😍😍
Stayed 1 night in Mar 2024

2/10 Terrible

Eric

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Didn't like difficulty/lack of obtaining room service, fire alarm going off in the early morning. Desk attendant Marty was extremely courteous and helpful during our stay. Please commend him.
Stayed 2 nights in Mar 2024
Response from Leslie on 21 Mar 2024
We sincerely apologize for the inconvenience you experienced during your stay with difficulty obtaining room service and the fire alarm going off in the early morning. We will certainly look into ways to improve in these areas to ensure a better guest experience in the future.We are glad to hear that desk attendant Marty was able to provide you with exceptional service during your stay. We will make sure to commend him for his courteous and helpful demeanor. We appreciate your feedback and hope to welcome you back for a more enjoyable stay. Thank you for your review.

10/10 Excellent

Kelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff super convenient location
Stayed 1 night in Mar 2024
Response from Leslie on 21 Mar 2024
Thank you for your kind words about our staff and location! We strive to provide exceptional service and a convenient experience for all our guests. We hope to welcome you back to our hotel again soon.

4/10 Poor

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities
Ants were in the breakfast area and in our room all over the floor.
Stayed 2 nights in Mar 2024
Response from Leslie on 21 Mar 2024
We sincerely apologize for the inconvenience you experienced during your stay with us. We take cleanliness and pest control very seriously and have already addressed this issue with our housekeeping staff and pest control team to ensure it does not happen again. We appreciate your feedback and hope you will give us another opportunity to provide you with a comfortable and enjoyable stay in the future.

10/10 Excellent

Mark

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Construction site, under restoration
Stayed 2 nights in Jan 2024

6/10 Okay

Victoria

Liked: Cleanliness, staff & service, amenities
There were no soap in any of the dispensers, the cable was weird, the parking was a bit uneasy the property was under construction but the man working front desk was a sweetheart💁‍♀️
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Leslie on 28 Dec 2023
Thank you very much for choosing to stay with us at our hotel! We sincerely appreciate your recent visit and taking the time to share your feedback with us.

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Leslie on 28 Dec 2023
Thank you very much for choosing to stay with us at our hotel! We sincerely appreciate your recent visit and taking the time to share your feedback with us.

10/10 Excellent

Anthony

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place
Always a good stay when me and my girl stay here
Stayed 1 night in Oct 2023

10/10 Excellent

Brandi

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it!
We LOVE this place! We took a chance despite of the bad reviews, and they have to be people who are competing or something , because we’ve always gotten the best service, they’re quick to handle any issue, they’re all super friendly, quiet hotel, the parking isn’t all that great but it depends on the day and time, that’s really the only thing negative I have to ever say about this place!
Stayed 6 nights in Oct 2023

2/10 Terrible

Blanca

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deplorable, unsafe, disgusting and sketchy
Hotel was extremely run down, had a terrible odor in common areas and rooms. Carpets were filthy and staff was not very helpful. My room faced the freeway and was very noisy. We slept maybe 2 hours at best. The other family I was with checked out immediately due to the very poor condition of the hotel. I called the front desk to ask if all rooms were in this condition and they said “yea, pretty much”. The only reason I did not check out is because I was without transportation it was late in a shady neighborhood and my daughter was falling asleep. Please beware of this place. The only positive I can give is the shuttle ride to LAX. The driver was timely, courteous and had a very clean vehicle. I should mention that as we were waiting for the shuttle two guest were outside smoking marijuana and another patron was being arrested in the parking lot. You can make this stuff up!!
Stayed 1 night in Jun 2021

8/10 Good

Yuriko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024