Building design
Check availability

Reviews of Hotel Angeleno

3.5 out of 5
Hotel Angeleno
170 N Church Lane, Los Angeles, CA

Reviews

8.4

Very good

Rating 10 - Excellent. 750 out of 1329 reviews" "
Rating 8 - Good. 308 out of 1329 reviews" "
Rating 6 - Okay. 125 out of 1329 reviews" "
Rating 4 - Poor. 69 out of 1329 reviews" "
Rating 2 - Terrible. 77 out of 1329 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Goran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Apr 2024

10/10 Excellent

chuck

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good
Stayed 1 night in Apr 2024

8/10 Good

Ella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Close to UCLA.
Stayed 1 night in Apr 2024
Response from Jennifer Southern - Front Office Manager on 20 Apr 2024
We're delighted you enjoyed your stay!

10/10 Excellent

CESAR

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and nice beds
Stayed 2 nights in Apr 2024
Response from Jennifer Southern - Front Office Manager on 17 Apr 2024
We're delighted you enjoyed your stay!

6/10 Okay

Jerry

Liked: Cleanliness
Like the rooms, very expensive parking fee
Stayed 4 nights in Apr 2024
Response from Jennifer Southern - Front Office Manager on 17 Apr 2024
Jerry, We're delighted to hear that you enjoyed your room! We understand that the need to pay for parking can be frustrating. However, due the available parking being minimal in Los Angeles, it is necessary to charge for parking. However, we have set our fee lower than our counter parts and we also do not charge a resort fee. We wish you happy and safe travels in the future!

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean, cool coffee shop, very comfortable!
Stayed 3 nights in Mar 2024
Response from Jennifer Southern - Front Office Manager on 17 Apr 2024
We're delighted you enjoyed your stay!

10/10 Excellent

Jasmine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was absolutely perfect and the staff were so sweet!
Stayed 2 nights in Apr 2024
Response from Jennifer Southern - Front Office Manager on 17 Apr 2024
Jasmine, We're delighted you enjoyed your stay! We hope to see you again should your travels bring you back to the West Los Angeles area! Thank you for choosing Hotel Angeleno!

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Jennifer Southern - Front Office Manager on 17 Apr 2024
We're delighted you enjoyed your stay!

8/10 Good

Melissa

Liked: Cleanliness
Very nice hotel but really need to charge $3 for a bottle of water? also if you require valet parking should be part of the night stay. Otherwise should have self park!!
Stayed 3 nights in Apr 2024
Response from Jennifer Southern - Front Office Manager on 17 Apr 2024
Dear Melissa, Thank you for sharing your recent experience with us. I understand that paying for parking can be frustrating, unfortunately, in West Los Angeles, available parking is minimal which necessitates the charge for the service. However, we have place our fee lower than our counterparts in the area, and we do not charge a resort fee. We wish you safe and happy travels in the future.

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jennifer Southern - Front Office Manager on 17 Apr 2024
We're delighted you enjoyed your stay!

10/10 Excellent

Louis-Philippe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always go there for work. Great place
Stayed 1 night in Apr 2024
Response from Jennifer Southern - Front Office Manager on 17 Apr 2024
We're delighted you enjoyed your stay! We hope to see you again soon!

10/10 Excellent

Patricia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. The restaurant has a wonderful view of the city and great food!
Stayed 3 nights in Apr 2024
Response from Jennifer Southern - Front Office Manager on 17 Apr 2024
Dear Patricia, Thank you for taking the time to share your recent experience with us! Providing top notch hospitality, and a comfortable stay are among our top priorities. We are delighted to hear that you enjoyed your stay! We have shared your scores and your remarks with our team as a form of encouragement. Thank you for choosing Hotel Angeleno!! We hope to see you again, should your travels bring you back to the West Los Angeles area!

6/10 Okay

Tiffany

There was not much of a view except in the bar but there is character abound in their branding. The button to turn off the headboard was sticky and the extra bath tissue was hidden away from the toilet.
Stayed 2 nights in Apr 2024
Response from Jennifer Southern - Front Office Manager on 17 Apr 2024
Dear Tiffany, Thank you for taking the time to share about your most recent experience with us! . Providing top notch hospitality and a comfortable stay are among our top priorities. We're delighted to see that you enjoyed your stay overall. I have shared the areas of concern with our leadership team to ensure similar experiences do not occur in the future. Thank you for choosing Hotel Angeleno. We hope to see you again the next time your travels bring you to the West Los Angeles Area.

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay.
Stayed 2 nights in Apr 2024
Response from Jennifer Southern - Front Office Manager on 17 Apr 2024
Tammy, We're delighted you enjoyed your stay! Thank you for choosing Hotel Angeleno! We hope to see you again soon!

8/10 Good

Olivia

Business traveller
Liked: Cleanliness, staff & service, amenities
Their restaurant is amazing the food is spectacular. The room was pretty clean and nice but the common spaces of the hotel need some updating. Overall I’d stay there again!
Stayed 1 night in Apr 2024
Response from Jennifer Southern - Front Office Manager on 17 Apr 2024
Thank you Olivia! We're delighted you enjoyed your stay!

8/10 Good

Mischa

Travelled with family
Liked: Staff & service, amenities
Loved the pool, room service, the view and the restaurant on the top floor. What I disliked was the fact that the first room was somewhat dirty so they moved us to a different room that was up to par. Then, I noticed almost 700$ in bogus charges they charged to my credit card. After asking the front desk about it they told me that they were not aware that I had already paid for the room so they stopped charging it afterwards but I still haven't received the charges that they said will be sent back to me.
Stayed 7 nights in Apr 2024
Response from Jennifer Southern - Front Office Manager on 17 Apr 2024
Dear Mischa,Thank you for sharing your recent experience with our hotel. I apologize for the confusion with billing. I do see that it was corrected. It generally takes 5 - 7 business days to reflect on your account, depending on your financial institution. Should you need a copy of your folio, you can contact the hotel. We wish you happy and safe travels in the future.

2/10 Terrible

Helen

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from Heather Parish- Assistant Front Office Manager on 10 Apr 2024
Thank you for taking the time to leave us a review. Providing top notch hospitality and a comfortable stay are among our top priorities. We are saddened to hear that we missed the mark during your stay.

10/10 Excellent

marla, la jolla

Liked: Cleanliness, staff & service, property conditions & facilities
finding the hotel was super easy! same for parking and check in. The rooms are clean and cozy. Staff were really nice and helpful.
Stayed 1 night in Apr 2024
Response from Heather Parish- Assistant Front Office Manager on 10 Apr 2024
Thank you for taking the time to leave us a review! Providing top notch hospitality, and a comfortable stay are among our top priorities. We are delighted to hear that you enjoyed your stay!We hope to see you again the next time your travels bring you to the West Los Angeles Area.

8/10 Good

Elisabelle, Santa Monica

Liked: Cleanliness, staff & service, property conditions & facilities
I like my room because it has a great view but I dislike that I'm obliged to tip the VALET PARKING! I felt very restricted! Overall, it was very stressful not to have the freedom to go to my car at leisure and load and unload things.
Stayed 2 nights in Mar 2024
Response from Heather Parish- Assistant Front Office Manager on 10 Apr 2024
Thank you for taking the time to leave us a review! Providing top notch hospitality, and a comfortable stay are among our top priorities. We are delighted to hear that you enjoyed your stay!We hope to see you again the next time your travels bring you to the West Los Angeles Area.

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a convenient location. The pool area was really cool, sadly it was rainy so we couldn't check it out.
Stayed 3 nights in Mar 2024
Response from Heather Parish- Assistant Front Office Manager on 10 Apr 2024
Thank you for taking the time to leave us a review! Providing top notch hospitality, and a comfortable stay are among our top priorities. We are delighted to hear that you enjoyed your stay!We hope to see you again the next time your travels bring you to the West Los Angeles Area.

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Property, great staff, great restaurant and location at an amazing price for the area.
Stayed 2 nights in Mar 2024
Response from Heather Parish- Assistant Front Office Manager on 10 Apr 2024
Thank you for taking the time to leave us a review! Providing top notch hospitality, and a comfortable stay are among our top priorities. We are delighted to hear that you enjoyed your stay!We hope to see you again the next time your travels bring you to the West Los Angeles Area.

6/10 Okay

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities
Freeway too close
Stayed 2 nights in Mar 2024
Response from Heather Parish- Assistant Front Office Manager on 10 Apr 2024
Thank you for taking the time to leave us a review. Providing top notch hospitality and a comfortable stay are among our top priorities. We are saddened to hear that we missed the mark during your stay.

2/10 Terrible

Alison, Oak Park

Stayed 4 nights in Mar 2024
Response from Jennifer Southern - Front Office Manager on 22 Apr 2024
Alison, We are saddened to hear that you did not enjoy your stay. We wish you safe and happy travels in the future. Thank you for choosing Hotel Angeleno!

10/10 Excellent

Grant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful on my trip. Rooms are small, but clean. I stayed on the non city view side, and its very quiet there.
Stayed 2 nights in Mar 2024
Response from Heather Parish- Assistant Front Office Manager on 10 Apr 2024
Thank you for taking the time to leave us a review! Providing top notch hospitality, and a comfortable stay are among our top priorities. We are delighted to hear that you enjoyed your stay!We hope to see you again the next time your travels bring you to the West Los Angeles Area.

10/10 Excellent

Sana

Stayed 1 night in Mar 2024
Response from Jennifer Southern - Front Office Manager on 22 Apr 2024
We're delighted you enjoyed your stay!!!

6/10 Okay

Chris

Liked: Cleanliness
Disliked: Staff & service
It was okay. No room service menu. Waits for the elevators. Cut off from the neighborhood. Balcony sealed off. Good gym. Pleasant staff. Needed door dash just to get a soda at night.
Stayed 2 nights in Mar 2024
Response from Heather Parish- Assistant Front Office Manager on 10 Apr 2024
Thank you for taking the time to leave us a review. Providing top notch hospitality and a comfortable stay are among our top priorities. We are saddened to hear that we missed the mark during your stay.We apologize for the inconvenience our new policy has caused. Thank you for sharing your thoughts and concerns with us. We wish you happy and safe travels in the future.

10/10 Excellent

Julia

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Heather Parish- Assistant Front Office Manager on 10 Apr 2024
Thank you for taking the time to leave us a review! Providing top notch hospitality, and a comfortable stay are among our top priorities. We are delighted to hear that you enjoyed your stay!We hope to see you again the next time your travels bring you to the West Los Angeles Area.

6/10 Okay

Amina

Stayed 1 night in Mar 2024
Response from Jennifer Southern - Front Office Manager on 20 Apr 2024
Dear Amina, Thank you for choosing Hotel Angeleno! We're sorry to hear that we missed the mark during your stay! We wish you safe travels in the future!

10/10 Excellent

nader

Liked: Staff & service, amenities
Stayed 3 nights in Mar 2024
Response from Jennifer Southern - Front Office Manager on 17 Apr 2024
We're delighted you enjoyed your stay!

10/10 Excellent

sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente place to stay !
Stayed 1 night in Mar 2024
Response from Jennifer Southern - Front Office Manager on 25 Mar 2024
Sergio, We're delighted you enjoyed your stay!! We hope to see you again should your travels bring you back to the West Los Angeles area!

10/10 Excellent

Keymani

Stayed 3 nights in Mar 2024
Response from Jennifer Southern - Front Office Manager on 17 Apr 2024
We're delighted you enjoyed your stay!

10/10 Excellent

maryam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and caring staff, both front desk and valet. The west cafe does not have fresh pastries in the morning. Today, she had 2-day old ones.
Stayed 1 night in Mar 2024
Response from Heather Parish- Assistant Front Office Manager on 25 Mar 2024
Thank you for taking the time to leave us a review! Providing top notch hospitality, and a comfortable stay are among our top priorities. We are delighted to hear that you enjoyed your stay!We hope to see you again the next time your travels bring you to the West Los Angeles Area.

10/10 Excellent

Sile

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the complimentary Uber service for specific time periods.
Stayed 2 nights in Mar 2024
Response from Heather Parish- Assistant Front Office Manager on 25 Mar 2024
Thank you for taking the time to leave us a review! Providing top notch hospitality, and a comfortable stay are among our top priorities. We are delighted to hear that you enjoyed your stay!We hope to see you again the next time your travels bring you to the West Los Angeles Area.

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Heather Parish- Assistant Front Office Manager on 25 Mar 2024
Thank you for taking the time to leave us a review! Providing top notch hospitality, and a comfortable stay are among our top priorities. We are delighted to hear that you enjoyed your stay!We hope to see you again the next time your travels bring you to the West Los Angeles Area.

8/10 Good

Oscar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Overall a nice hotel the interior of the building and room was nice and clean and Valet was cool 👍
Stayed 1 night in Mar 2024
Response from Heather Parish- Assistant Front Office Manager on 25 Mar 2024
Thank you for taking the time to leave us a review! Providing top notch hospitality, and a comfortable stay are among our top priorities. We are delighted to hear that you enjoyed your stay!We hope to see you again the next time your travels bring you to the West Los Angeles Area.

8/10 Good

Lucie

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Heather Parish- Assistant Front Office Manager on 10 Apr 2024
Thank you for taking the time to leave us a review! Providing top notch hospitality, and a comfortable stay are among our top priorities. We are delighted to hear that you enjoyed your stay!We hope to see you again the next time your travels bring you to the West Los Angeles Area.

6/10 Okay

Reita

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Idid not like the rooms facing the freeway very noisy...\ The toilet paper was not soft I did like the comfort of the beds\ The restaurant food was very good,the service was as well. however the view of the freeway was ugly!!!
Stayed 2 nights in Mar 2024
Response from Jennifer Southern - Front Office Manager on 17 Mar 2024
Dear Reita, Thank you for taking the time to share you recent experience, while it seems you enjoyed your stay, I see there are areas we missed the mark. I am sharing your thoughts and concerns with our leadership team to prevent similar experiences in the future.

10/10 Excellent

farokh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were nothing I didn't like. A good hotel at perfect location and reasonable cost.
Stayed 1 night in Mar 2024
Response from Jennifer Southern - Front Office Manager on 17 Mar 2024
We're delighted you enjoyed your stay!! We hope to see you again, the next time your travels bring you back tot he Los Angeles area.

8/10 Good

Judith G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Angeleno is very close to the wonderful Getty Center, but access to the museum complex is via a major thoroughfare, so a car or UBER/LYFT is required to get there. The restaurant on the top floor has a magnificent panoramic view of the L.A. area. The front desk staff is very accommodating and friendly.
Stayed 1 night in Mar 2024
Response from Heather Parish- Assistant Front Office Manager on 25 Mar 2024
Thank you for taking the time to leave us a review! Providing top notch hospitality, and a comfortable stay are among our top priorities. We are delighted to hear that you enjoyed your stay!We hope to see you again the next time your travels bring you to the West Los Angeles Area.

8/10 Good

Anna, Taylor

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great view! The room was nice, but felt like IKEA furniture as their renovation. Valet staff were wonderful, but can’t say the same for the helpfulness of those at the desk
Stayed 2 nights in Mar 2024
Response from Jennifer Southern - Front Office Manager on 19 Mar 2024
Dear Anna, Thank you for taking the time to share about your recent experience while staying with us. We are saddened to hear that you did not have a good experience with our front desk staff. I will share your comments with my team and use this as a training opportunity. We hope that you will come see us again, should your travels bring you back to the West Los Angeles area.

10/10 Excellent

Venkataramana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jennifer Southern - Front Office Manager on 17 Mar 2024
We're delighted you enjoyed your stay!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Price for proximity to downtown LA
Stayed 1 night in Mar 2024
Response from Heather Parish- Assistant Front Office Manager on 15 Mar 2024
Thank you for taking the time to leave us a review! Providing top notch hospitality, and a comfortable stay are among our top priorities. We are delighted to hear that you enjoyed your stay!We hope to see you again the next time your travels bring you to the West Los Angeles Area.

10/10 Excellent

Caroline

Staff was incredibly attentive and service was always excellent
Stayed 4 nights in Mar 2024
Response from Jennifer Southern - Front Office Manager on 11 Mar 2024
Caroline, Thank you for your kind words! We're delighted to hear that you enjoyed your stay! We hope to see you again, the next time our travels bring you to the West Los Angeles area.

10/10 Excellent

Dewayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jennifer on the Staff was extremely helpful and made sure my needs were kept highly recommended
Stayed 2 nights in Mar 2024
Response from Jennifer Southern - Front Office Manager on 11 Mar 2024
Dewayne, I'm so glad to hear you enjoyed your stay! We hope to see you again the next time you come to Los Angeles!!!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jennifer Southern - Front Office Manager on 31 Mar 2024
We're delighted you enjoyed your stay!

2/10 Terrible

jennifer

I can clearly see that I was overcharged 227.17 which is $315.10 Canadian on my VISA card. I have contacted the Hotel Customer Service and NO ONE has called me back! This hotel bill was paid in full/cash debit card and I have receipt.
Stayed 2 nights in Feb 2024
Response from Jennifer Southern - Front Office Manager on 11 Mar 2024
Hello Jennifer, I pulled up your reservation, I am not seeing an overcharge on your folio. I am sending you a copy of your folio from my email, on that email, you will have all of my personal contact information. Once you look over the folio, if you have any concerns, please contact at the included contact information and I would be more than happy to look it over further.

8/10 Good

sepi

Liked: Cleanliness, staff & service, property conditions & facilities
yes.
Stayed 1 night in Mar 2024
Response from Jennifer Southern - Front Office Manager on 11 Mar 2024
We're delighted you enjoyed your stay!!

10/10 Excellent

Patricia, Merced

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Heather Parish- Assistant Front Office Manager on 25 Mar 2024
Thank you for taking the time to leave us a review! Providing top notch hospitality, and a comfortable stay are among our top priorities. We are delighted to hear that you enjoyed your stay!We hope to see you again the next time your travels bring you to the West Los Angeles Area.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jennifer Southern - Front Office Manager on 11 Mar 2024
We're delighted you enjoyed your stay!!

8/10 Good

Pamela

Liked: Cleanliness, staff & service
Friendly staff. Convenient to UCLA.
Stayed 2 nights in Feb 2024
Response from Jennifer Southern - Front Office Manager on 11 Mar 2024
Pamela, We're delighted you enjoyed your stay!