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Reviews of Best Western Woodland Hills Inn

3 out of 5
Best Western Woodland Hills Inn
21830 Ventura Blvd., Woodland Hills, CA

Reviews

8.2

Very good

Rating 10 - Excellent. 422 out of 1003 reviews" "
Rating 8 - Good. 366 out of 1003 reviews" "
Rating 6 - Okay. 134 out of 1003 reviews" "
Rating 4 - Poor. 42 out of 1003 reviews" "
Rating 2 - Terrible. 39 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Only 'ungracious' moment was staff turning TV off at 9:01 am
Stayed 2 nights in Apr 2024

10/10 Excellent

Dee

Business traveller, Travelled with partner
Check in was very easy & pleasant. Person at the front desk was welcoming.
Stayed 1 night in Apr 2024

10/10 Excellent

Natalia

Liked: Cleanliness, amenities
Very good,more than I expected
Stayed 2 nights in Mar 2024

8/10 Good

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing we really didn't like was the low shower head. (I'm a short person and even I thought it was low.). My six-foot husband had to stoop. The bed was comfortable and check-in quick and easy.
Stayed 2 nights in Mar 2024

10/10 Excellent

Silvano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Mar 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Breakfast was delicious and had good choices
Stayed 1 night in Mar 2024

8/10 Good

vahik

Stayed 1 night in Mar 2024

6/10 Okay

Ari, Reseda

Liked: Cleanliness, staff & service
Nice staff
Stayed 2 nights in Jan 2024

8/10 Good

Nitin

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property is located in a nice safe neigboirhood with a lot of grocery chains, restraunts and supermarkets next to it. The bathroom plumbing needs rework since showers leave too much mist.
Stayed 2 nights in Dec 2023

10/10 Excellent

Bobbi

Stayed 2 nights in Jan 2024

10/10 Excellent

Osvaldo

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a night with my family, room was nice and clean. perfect for quick trips
Stayed 1 night in Feb 2024

10/10 Excellent

Eliyah

Stayed 7 nights in Feb 2024

8/10 Good

Emily

Stayed 1 night in Feb 2024

10/10 Excellent

Yvonne

Stayed 1 night in Feb 2024

6/10 Okay

Samuel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The room was comfortable and clean. The breakfast was… ok at best. Safety wise, just because they have cameras in the area doesn’t mean it’s safe. There was a dude that was shot in the room next to mine. I have my wife and kids with me, the last thing we need is a stray bullet hitting one of us while on vacation.
Stayed 2 nights in Feb 2024

6/10 Okay

Fahim

Property was old
Stayed 4 nights in Jan 2024

8/10 Good

Diane

Stayed 2 nights in Jan 2024

8/10 Good

Mark

10/10 Excellent

Sharon

Stayed 3 nights in Jan 2024

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Khia on 14 Mar 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive, when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

4/10 Poor

Reham, Redondo Beach

Liked: Cleanliness, staff & service, property conditions & facilities
The check in experience was off because i checked in after 6 PM so i had to do that standing outside the lobby in the cold through a security window. No electric car charging. Bed abd room was clean but nothing special.
Stayed 1 night in Jan 2024

8/10 Good

Jasmin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We really like the location, with a lot of groceries stores around. We did not like breakfast as there was not much choice. Coffee was good, but everything else was average or below.
Stayed 3 nights in Dec 2023

8/10 Good

Henry

Stayed 1 night in Jan 2024

8/10 Good

Kimberly

Travelled with family
Liked: Staff & service, room comfort
A good stay.
Traveling in the winter (Jan) and the pool was not heated. The hot tub was hot. the outdoor pool area is very inviting. The location is excellent, there are numerous places to walk for food and shop for essentials. The free breakfast was good. Overall a good deal for the price.
Stayed 4 nights in Jan 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent place to stay
Very clean and comfortable. Friendly staff and good breakfast
Stayed 1 night in Jan 2024

10/10 Excellent

CaRetta Denise

Stayed 1 night in Dec 2023

6/10 Okay

bogos erman

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
property was clean. staff was helpfull bur this property need renovation and breakfast was very weak
Stayed 3 nights in Dec 2023

10/10 Excellent

Lynnette G.

Stayed 3 nights in Dec 2023

6/10 Okay

Mohammad Behgam

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was Clean While we were eating breakfast, they removed all food right at 9 O'clock.
Stayed 2 nights in Dec 2023

10/10 Excellent

JUSTIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Mirella

Stayed 2 nights in Dec 2023

10/10 Excellent

hilda

Stayed 1 night in Dec 2023

10/10 Excellent

Patti, Garden Grove

Travelled with family
Liked: Staff & service, property conditions & facilities
Easy to make a reservation and I had asked for an early check-in and it was not a problem at all. The free breakfast is amazing! You name it, and they had it. Eggs, sausage, oatmeal, cereal, yogurt, fruit, etc, etc.
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It is a great location, walkable to Sprouts, bagel Western Bagel, coffee shop all across the street. Parking is limited if at max capacity. The reception area was updated very nicely however, the rooms are still mediocre. It's like lipstick on a pig. They tried to make the rooms match how nice the lobby is but incomparable.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jacen

Stayed 1 night in Nov 2023

2/10 Terrible

Michelle

Stayed 1 night in Nov 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean & comfortable
Stayed 1 night in Nov 2023

8/10 Good

Daniel

Stayed 1 night in Nov 2023

10/10 Excellent

neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, easy parking.
Nice stay, easy parking and friendly staff.
Stayed 1 night in Nov 2023

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Some tenant were very noisey with their kids
The counter didn't know what type of breakfast it was
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 3 nights in Oct 2023

10/10 Excellent

Dora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above and beyond
We were in town for a family memorial and had driven 6 hours and had a couple of hours before the event. The front desk was very accommodating and found a room ready and allowed us early check-in. We needed a quick rest and were very grateful for their help.
Stayed 1 night in Oct 2023

10/10 Excellent

Eliyah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a 10 star motel located in a safe and quiet woodland Hills
Stayed 5 nights in Oct 2023

8/10 Good

Ricardo David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Bteakfast wasbsinplenbut great. Service was excellent, super friendly personnel. Front desk people, mmm not that greate, they shpuld try a bit harder
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Everything turned out nice, rooms are comfy and a/c works great, staff was nice.
Stayed 1 night in Oct 2023