Exterior

Reviews of Fairfield Inn by Marriott Medford Long Island

2.5 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 589 out of 1004 reviews" "
Rating 8 - Good. 291 out of 1004 reviews" "
Rating 6 - Okay. 59 out of 1004 reviews" "
Rating 4 - Poor. 17 out of 1004 reviews" "
Rating 2 - Terrible. 48 out of 1004 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sherese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite
Stayed 1 night in Mar 2024
Response from Islaine on 19 Mar 2024
Dear Sherese,Thank you for staying with us. We greatly appreciate your feedback. Have a wonderful rest of your week!

10/10 Excellent

Lily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and pleasant. There was a nice scent as well that made arrival extra welcoming. Bedding was comfortable making resting great! Nothing to complain about.
Stayed 1 night in Mar 2024
Response from Islaine on 18 Mar 2024
Dear Lily,Thank you for staying with us. We greatly appreciate your feedback. We will share your kind words with the management team. We are thrilled to know that you enjoyed your stay. We hope if your travels ever bring you back to Long Island you'll choose to stay with us again. Have a great week!

8/10 Good

Amanda

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2024
Response from Islaine on 18 Mar 2024
Dear Amanda,Thank you for staying with us/ We appreciate your feedback.

10/10 Excellent

Dan

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and everybody was outstanding, so nice.Helpful great breakfast fresh coffee amen
Stayed 1 night in Mar 2024
Response from Islaine on 14 Mar 2024
Dear Dan,Thank you for staying with us. We greatly appreciate your feedback. Thank you for your kind words. We hope if your travels ever bring you back to Long Island you'll choose to stay with us again. Have a splendid weekend!

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay.
Stayed 2 nights in Mar 2024
Response from Islaine on 14 Mar 2024
Dear Carlos,Thank you for staying with us. We greatly appreciate your feedback.

10/10 Excellent

Lukasz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Islaine on 4 Mar 2024
Dear Lukasz,Thank you for staying with us. We greatly apprecite your feedback.

2/10 Terrible

JoAnn

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Islaine on 3 Mar 2024
Dear JoAnn,Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Islaine on 3 Mar 2024
Dear Mary,Thank you for staying with us. We greatly appreciate your feedback.

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, clean and the service were good
Stayed 5 nights in Feb 2024
Response from Islaine on 20 Feb 2024
Dear Edward,Thank you for staying with us. We greatly appreciate your feedback. We are thrilled to know that you enjoyed your stay! We hope if your travels ever bring you back to Long Island you'll choose to stay with us again. Have a great week!

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and breakfast was good. Staff very nice
Stayed 1 night in Feb 2024
Response from Islaine on 11 Mar 2024
Dear Joann,Thank you for staying with us. We greatly appreciate your feedback.

6/10 Okay

Paul

Stayed 2 nights in Jan 2024
Response from Islaine on 21 Mar 2024
Dear Paul,Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was pleasant and helpful
Stayed 1 night in Jan 2024
Response from Islaine on 2 Feb 2024
Dear Joseph,Thank you for staying with us. We greatly appreciate your feedback.

10/10 Excellent

pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Islaine on 19 Jan 2024
Dear Pedro,Thank you for staying with us. We greatly appreciate your feedback.Have an amazing weekend!

10/10 Excellent

Marcia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Islaine on 17 Jan 2024
Dear Marcia,Thank you for staying with us. We greatly appreciate your feedback.

8/10 Good

Steven

Stayed 2 nights in Jan 2024
Response from Islaine on 10 Jan 2024
Dear Steven,Thank you for staying with us. We greatly appreciate your feedback.

8/10 Good

Maria

Stayed 1 night in Dec 2023
Response from Islaine on 25 Jan 2024
Dear Maria,Thank you for staying with us. We appreciate your feedback.

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities
The buffet breakfast was great but too hot to sit and enjoy your food comfortably. Our stay was great the only complaints that I have are that they kept the hotel so hot it was suffocating, I had to have the ac on on in our room and anytime you left the room the heat was ridiculous . The pool was nice and heated but the pool room is uncomfortably hot , the air feels extremely thick due to the overheating of the entire building.
Stayed 1 night in Dec 2023
Response from Islaine on 2 Feb 2024
Dear Heather,Thank you for staying with us. We appreciate your feedback. We apologize for the inconvenience of your stay and will mention these issues to our management team. We hope if your travels ever bring you back to Long Island, you'll choose to stay with us again.

8/10 Good

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a room with a king bed, and only got a room with 2 queen. When I asked about it they said because I booked through a 3rd party there was nothing they could do.
Stayed 1 night in Dec 2023
Response from Islaine on 6 Jan 2024
Dear Nicholas,Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Aryanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Islaine on 26 Dec 2023
Dear Aryanna,Thank you for staying with us. We greatly appreciate your feedback. Have a great happy holiday!

10/10 Excellent

Danyaal

Stayed 2 nights in Dec 2023
Response from Islaine on 26 Dec 2023
Dear Danyaal,Thank you for staying with us. We greatly appreciate your feedback. Have a wonderful holiday!

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Dec 2023
Response from Islaine on 18 Dec 2023
Dear Edwin,Thank you for staying with us. We greatly appreciate your feedback. Have a great week!

10/10 Excellent

George

Liked: Property conditions & facilities, room comfort
It was a pleasant experience with a reasonable rate for the quality of enjoyment 👍 I give it 5 out of 5 Stars
Stayed 2 nights in Dec 2023
Response from Islaine on 18 Dec 2023
Dear George,Thank you for staying with us. We greatly appreciate your feedback. We are thrilled to know you enjoyed your stay! Have an amazing rest of your week.

10/10 Excellent

Cengiz

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wery nice location and guests department Wery good thanks
Response from Islaine on 5 Feb 2024
Dear Cengiz,Thank you for staying with us. We greatly appreciate your feedback. We are thrilled that you enjoyed your stay. We hope you have a wonderful rest of your week!

10/10 Excellent

Brian

Stayed 3 nights in Dec 2023
Response from Islaine on 6 Jan 2024
Dear Brian,Thank you for staying with us. We greatly appreciate your feedback.

8/10 Good

Sushil

Business traveller
Ok
Stayed 1 night in Dec 2023
Response from Islaine on 14 Dec 2023
Dear Sushil,Thank you for staying with us. We greatly appreciate your feedback!

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I hate to have to even take one star away because if it hadn't been for the poor mattress conditions, it would have been an absolutely perfect visit. I hope they will take stock of the mattresses in their guest rooms and replace the ones that are broken down. I would definitely like this to be a place that I can turn to again and again for myself and for out of town visitors.
Stayed 1 night in Dec 2023

10/10 Excellent

Katerina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, friendly staff, great breakfast. Good area to stay in, parking was nice. Near highway but you can't hear it, great hotel.
Stayed 3 nights in Oct 2023
Response from Islaine on 7 Dec 2023
Dear Katerina,Thank you for staying with us. We greatly appreciate your feedback. We are more than pleased with your experience at our hotel. We hope if your travels ever bring you back to Long Island, you'll choose to stay with us again.We hope you have a wonderful day!

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
super clean and comfortable and really appreciate a nice tub and plenty of hot water
Stayed 1 night in Dec 2023
Response from Islaine on 5 Dec 2023
Dear Robert,Thank you for staying with us. We greatly appreciate your feedback. We are pleased to know that you enjoyed your stay. Have an amazing rest of your week!

10/10 Excellent

GEORGIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Islaine on 5 Dec 2023
Dear Georgia,Thank you for staying with us. We greatly appreciate your feedback.Have an amazing rest of your week!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Really comfortable beds.
Stayed 1 night in Nov 2023
Response from Islaine on 4 Dec 2023
Dear Jennifer,Thank you for staying with us. We greatly appreciate your feedback!

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!!
Stayed 1 night in Nov 2023
Response from Islaine on 28 Nov 2023
Dear Robert,Thank you for staying with us. We greatly appreciate your feedback and business. Have an amazing rest of your week!

10/10 Excellent

stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful check in staff
Stayed 1 night in Nov 2023
Response from Islaine on 28 Nov 2023
Dear Stephen,Thank you for staying with us. We greatly appreciate your feedback.

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
easy access to railroad
Stayed 2 nights in Nov 2023
Response from Islaine on 28 Nov 2023
Dear Raymond,Thank you for staying with us. We greatly appreciate your feedback!

2/10 Terrible

Eric

Stayed 1 night in Nov 2023
Response from Islaine on 15 Dec 2023
Dear Eric,Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Eugene

Stayed 1 night in Nov 2023
Response from Islaine on 14 Dec 2023
Dear Eugene,Thank you for staying with us. We greatly appreciate your feedback!

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stopped into Medford for a birthday party in patchogue, staff was very friendly and helpful. Breakfast bar was great Room was clean
Stayed 2 nights in Nov 2023
Response from Islaine on 19 Nov 2023
Dear Joseph,Thank you for staying with us. We greatly appreciate your feedback.

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2023
Response from Islaine on 13 Nov 2023
Dear Joseph,Thank you for staying with us. We greatly appreciate your feedback!

10/10 Excellent

Maryellen

Travelled with family
Liked: Amenities
Pleasant front desk staff. Rooms spacious and clean
Stayed 2 nights in Nov 2023
Response from Islaine on 13 Nov 2023
Dear Maryellen,Thank you for staying with us. We greatly appreciate your feedback. We will share your kind words with management. Have a great rest of your week!

8/10 Good

Venyta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location
Stayed 1 night in Nov 2023
Response from Islaine on 7 Nov 2023
Dear Venyta,Thank you for staying with us. We greatly appreciate your feedback!

10/10 Excellent

Lucina

Travelled with partner
Everything was great. My only issue is it’s been over two weeks and I still haven’t gotten back the deposit the hotel required.
Stayed 1 night in Oct 2023
Response from Islaine on 6 Nov 2023
Dear Lucina,Thank you for staying with us. We greatly appreciate your feedback.

10/10 Excellent

Collin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Islaine on 6 Nov 2023
Dear Collin,Thank you for staying with us. We greatly appreciate your feedback!

8/10 Good

James

Stayed 7 nights in Oct 2023
Response from Islaine on 3 Nov 2023
Dear James,Thank you for staying with us. We greatly appreciate your feedback!

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023
Response from Islaine on 3 Nov 2023
Dear Joseph,Thank you for staying with us. We greatly appreciate your feedback!

10/10 Excellent

Karen

Stayed 1 night in Oct 2023
Response from Islaine on 19 Nov 2023
Dear Karen,Thank you for staying with us. We greatly appreciate your feedback.

10/10 Excellent

nicola

Travelled with family, Travelled with family and small children
Pleasant stay!
Stayed 1 night in Oct 2023
Response from Islaine on 6 Nov 2023
Dear Nicola,Thank you for staying with us. We greatly appreciate your feedback. We will make sure to share your kind message with the management team. Have a great week!

10/10 Excellent

Merlin V Mach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Oct 2023
Response from Islaine on 30 Oct 2023
Dear Merlin,Thank you for staying with us. We greatly appreciate your feedback.

8/10 Good

Alexander

Stayed 1 night in Oct 2023
Response from Islaine on 30 Oct 2023
Dear Alexander,Thank you for staying with us. We greatly appreciate your feedback.

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Islaine on 27 Oct 2023
Dear Leah,Thank you for staying with us. We greatly appreciate your feedback!

10/10 Excellent

stephanie

Stayed 6 nights in Oct 2023
Response from Islaine on 15 Nov 2023
Dear Stephanie,Thank you for staying with us. We greatly appreciate your feedback!

8/10 Good

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was extremely clean and well-kept. All of the staff members whom I interacted with were very friendly and accommodating. The nightly rate was very reasonable and there was plenty of parking. What's not to like?! Well, there is one thing...the hot tub was closed and they weren't planning to reopen it. The hot tub was one of the reasons I chose to stay at this hotel. But the pool was heated so that almost compensated for the hot tub not being open.
Stayed 3 nights in Oct 2023
Response from Islaine on 27 Oct 2023
Dear Leslie,Thank you for staying with us. We greatly appreciate your feedback.